Very upset with the poor service from Hillcrest. I called because my boiler was shut off. The guy came, reset the boiler so it was on again, and then told me I need to buy a whole new one for $10k+. He didn't look at it at all, open it up, or do ANYTHING. He literally spent less than 5 minutes doing the reset and then gave me a ten minute speech about being good on his word and "how you are only as good as your last job" so I should trust him that I need a brand new one. I paid $300 and yet he did absolutely nothing and spent no time fixing my problem. He was extremely rushed, in and out, and only wanted to sell me a brand new boiler, no interest in looking at my system at all. So then I called Milani, the guy came, pulled my igniter out and discovered it need to be replaced, opened the thing up and cleaned out all the debris, changed the water on the trap, showed me how my system works and took the time to look everything over including my ventilator system. Everything works fine now. I've used Hillcrest for years but I am extremely upset with this poor service and very disappointed with them. read more

Wasted our time and never showed.. Called them Thursday morning and was given Friday appt.. by 12pm Tues still although we called 4 times.. we still have had no service... GO ELSEWHERE.. THIS PLACE IS A JOKE Milani came 30mins after we booked the appointment and replaced new fan serviced and cleaned furnace and was out the door in 3 1/2 hours which included leaving to get the fan.. Needles to say Hillcrest made us wait from Thurs to Wed.. because they dont appreciate there potential customers.. read more

We had a toilet replaced today, from the initial booking to the install Hillcrest was great. They were able to book us in the same week, and the plumber (Chaim I believe I have the spelling correct) did the install was lovely (never complained once on all the stairs into/out of our townhouse). We have had many trades people do work for us and this was such an incredible change to have someone happy and upbeat and very efficient come to do work. Thank you for your help -- it made my weekend! read more

Called Hillcrest with a toilet emergency and the most frustrating part of the entire experience was dealing with the answering service who insisted on taking all kinds of unnecessary information when I had water spraying everywhere (why was a postal code so necessary?!) The actual service was great, went to the shop, picked out toilets and had them installed the same day as promised. Ed, the technician that did the work was awesome even when he ran into problems with installing both toilets (just due to the configurations of the space) and figured work-arounds to get the job done successfully. Thank you, Ed!! read more

Condescending staff at front desk. The old man was extremely rude and unhelpful. When he said he doesn't have what we are looking for, I asked if he knew of an online store where we can order it from and he says "the Internet is a large place I don't know everything on it". Before we left, he says "you can ask me all the questions you want, but you will not find what you are looking for". Guess what? We went to the Hillcrest at 212 East 17th and the extremely friendly staff there found us exactly what we were looking for, no drama, no issues. read more

Needed a shutoff valve replaced - not a major job. Booked them for Friday afternoon - no show, no phone call. I had to call them to find out what was going on. Rebooked for Tuesday afternoon, same thing. Their explanation: some of their service people didn't come into work. 6 hours of my time wasted in all. read more

I'll first say, the plumbing service I received was really great. Gave me options about what to do, what realistic about what needed to be done, etc. Maybe a bit on the expensive side but this was for more than just snaking a pipe, so I wanted it done well. Very unhappy with the process of actually getting them to come here though. I call them first thing on Wednesday, they say send some photos and we'll be there that afternoon or the next morning. Call Thursday midday (since they haven't come), and it seems like they haven't even put an order in for me, so they do, say that afternoon or Friday morning at the latest. Friday I hear nothing and again call to get a "yes we'll definitely be there". Saturday morning I call again and finally get a reassurance that it will be that day. They finally arrive. No apology for such a long time to get the service, no calls to explain why it's been 2 days longer than they've said (I understand emergencies come up, but how about a text or call to say it will be longer?). I should have given up on them earlier. read more

BEWARE - this company preys on the elderly. My 96 year old mother who lives alone, spent thousands of dollars for many unnecessary visits and to replace parts that didn't need to be replaced. Then they provided a quote for $15,000 to dig up the sewer line, which we had another company look at and was totally fine... Shame on this company read more

I've used Hillcrest Plumbing in Surrey for years; even my parents used it before me. They are trustworthy, fast to respond, treat women with respect (don't talk down to them), kind to seniors, do excellent work with very reasonable rates. I highly recommend them. read more

I called to arrange a plumber's visit to our house. I was told the plumber would arrive between 12 and 2 p.m. The next day I took work off. I waited for almost 3 hours. He (or she) never called to update me. I rang the office and they hemmed and hawed. I got passed around and at one point was left on the phone for about 5 minutes only to be told they had no idea what was going on. This in the era of cellphones. Never again. Dane B. McFadhen read more

I guess there's only one star available. It should get 0 stars!! I have 3 pages of notes documenting the many calls and no shows this company did to fix a couple of misbehaving toilets. We finally fired them when after 3 months I had finally reached the limit of my patience. They think they still want to send me an invoice and they want the parts they left here back. How long before they actually belong to me? They've been sitting here for more than 3 months!!! Please go to the other Hillcrest - they have amazing reviews! read more

Do yourself a favour and do not be fooled by their cute vans. The service is TERRIBLE. They will cancel your appointment with little more than an hours notice due to some bigger emergency and fail to phone you back to book a new appointment. When you call them to see why they haven't rebooked you for a new time, they are not even apologetic. I phoned them probably 4 or 5 times just to get them to rebook the service they cancelled. They were supposed to install a valve for my bbq during the service. Dispatch and the technicians couldn't communicate to figure out what had to be done and didn't do it during the service. Then they were supposed to email me a quote. 4 days later and I am still waiting even after I phoned to follow up. You'd think they would want more business??? Apparently not. There was no trouble asking me for credit card info to charge for the service though. This without ever telling me the amount that would be charged. If you finally get them to your house, the technicians are fine. All this, and the service is $50 more than any comparable HVAC place. You will regret it if you try to use them. read more

I work in a dental office and called Hillcrest plumbing to come in and look at a sink with motion sensor that stopped working. We e-mailed photos of the electrical box to them directly- they were stumped by what they saw and said they had to reach out to the manufacturer/distributor. When I followed up the following week I spoke to Nelson on the phone. He expressed frustration and said he'd followed up the week before and was waiting to hear from us! He was Rude and condescending and spoke to me like I was a child. At this point they hadn't even come in to take a look. Not the best experience to say the least. read more

Called Hillcrest Friday, Apr 1 for replacement of hot water tank and was expecting to be put over to Monday due to the weekend, but got booked for the next day, and from the time Graham arrived he was a total pro and personable fellow. Not sure why there are a number of dodgy reviews here, but when it comes to plumbing there are a lot of variables, not the least of which can sometimes be out-of-synch customer expectations. I'd recommend Hillcrest to anyone. I've used them numerous times over the past 3 and 1/2 decades and always with a successful outcome. read more

Very happy with Hillcrest, had to do an emergency call out when our boiler stopped working on a very cold evening, and can't live in a cold house with a toddler! They came out that evening and performed some repairs to get the system working enough to stay warm that night, and did another visit the next day to finish the repairs to the system (replacing a few parts) which is working well now and the house is warm again. Found the prices reasonable given the service required and the nature of an emergency call-out. Would highly recommend bringing them by your house every couple of years in the summer for regular maintenance of your system. Would be a lot cheaper and lower stress than having things fail in the winter. We'll be having them back in the summer to do a little more work on our system to solve a hot water problem we've had ever since the house was built. read more

If you enjoy the experience of having to chase this company to start and then also finish the job you've paid them for - then this is your kind of company. Every single step of this process was broken. I called to make an appointment and they told me they only had spots on Saturday - and would call me to come in the afternoon. They never called - no show. Then I called the next week to follow up, left my number to figure out a time for them to come out and suddenly I'm getting a phone call that they are on the way. No, you need to come later please, I'm working from home? They said, no problem, we'll be there by 5pm. Then they show up after 6pm, do the job requested but are missing 2 pieces, one of which requires us to turn off a breaker because there are live wires under the sink. The guy calls his boss, who speaks to him like he's an idiot and tells him he has to go to the shop to get the parts he is missing and then he has to return to my house to finish. Meanwhile - it's 7pm at night and his ETA to return is 9pm. I ask to tell his boss that the customer - ME - would prefer he didn't come back to my house late in the evening when I'm already delayed to make dinner for my family and we agree he will come back on Saturday between 12-5pm to finish the job. Saturday comes and goes and no phone call, no show. I call the following week, leave my name and number and explain that the job is unfinished and I'm promised a return call. No call - job is still unfinished. I call again this morning - I know I speak to the same man that took my info last week and I ask that I get a return call, he takes a tone with me and I leave my number AGAIN and hang up. Keep in mind - I was gracious and kind throughout this entire process with the exception of this morning. I got a little bit testy, then I thought, I'll just leave a review on Yelp. I never leave reviews on Yelp. This company is TERRIBLE. I guess I'll just leave the breaker off and live with live wires under my sink since they have zero interest in finishing the job I already paid for. ZERO STARS. read more

Good he showed up in a mask! And, that's about where the good part ends. He claimed he did a "tune-up". Wrote it up, charged approximately $240, and left. Said that it should be okay. IT WAS NOT! STILL COLD! NO HEAT! Called him back for another look about 10 days later. He did the same thing. Still NO HEAT! When we made ANOTHER appointment, we called to say it worked the day before appointed day/time. They cancelled appointment, and NEVER CALLED BACK, AS PROMISED. They no longer return my calls, and I AM OUT $240 ... for nothing! STILL NO CONSISTENT HEAT, works once a week ... maybe. read more

4 times I made an appointment. 4 times the plumber didn't show up, let alone call ahead. Unbelievable. Wax seal replacements on two toilets were all we needed. I should've given up after the first 2 no-shows, but thought I'd give them a chance. Never again. read more

DO NOT HIRE HILLCREST PLUMBING! Hillcrest Plumbing has TERRIBLE service and is so EXPENSIVE!! If you want the job done in a professional and affordable manner than do not hire Hillcrest ... call Roto Rooter or another service company with good reviews and get the job done right! They started a plumbing job for me then just failed to show up again to finish it and did not ever communicate why? Also, charged me with a massive bill for said unfinished job. I plan on filing a complaint with the BBB as they should not be able to run a business like this! read more

I had an appointment today for between 11am and 1pm for a simple job of changing a leaking toilet seal. At 75 I can't do it myself. I waited. No plumber. I called and was told they had put extra people on and that he would let them know that I had phoned. It is now almost 7pm. No plumber. Not even the courtesy of a phone call. Definitely not impressed. I have a home business and I never treat my customers like this. read more

Good service. I had a problem with my Toilet drain, they came within 2 days, let me know when they would arrive, and the job was done well, at a price that was fair. read more

way too expensive for the same job to be done by other plumbing stores/plumbers. sales guy did not provide full details about the estimates/costs may be incurred (truck cost, cost of parts, etc....). sales guy will says it's your problem not to ask LOL what a excuse. clearly recalled I asked any other cost may I expected. for ppl having less knowledge about plumbing, be cautious, ask more questions before action. otherwise in the end you will have an unexpected invoice bill. left msg for boss to call back, but never calls back, finally get a hold of the boss, he didn't listen to customer's need/request and kept interrupting, said he'll call back but he never did. plumber came over worked on the project and was patient to explain the issues but he found out we had different system than he expected last minutes after hours of work. wish he can do a full inspection before taking action and communicate with us roughly how long he may need to work on it so we can make our decision. They used to be pretty good before, we used them so many times but seems not the case nowadays. what's wrong with them read more

Disappointing and frustrating! I have used Hillcrest in the past and the service was great, ergo, my interest in using this company again...but not so much this time. The primary issue is the poor communication from the service manager following the installation of a new shower spout/diverter. I reached out on numerous occasions to discuss the hairline cracks that appeared on tiles adjacent to the new shower spout/diverter; they were not there prior to the installation of this part. He returned my call after at least three (3) messages to return my calls. At the service manager's request, I sent images, both still and video, and subsequently sent yet another email requesting follow-up. I am perplexed about Hillcrest's poor customer service and follow through. I understand Hillcrest may be short-staffed but that doesn't excuse not responding to a customer's request for call-backs. If the service manager hadn't the time or interest in doing so, another manager could have stepped up to reach out to me. This situation occurred in mid-May 2022. I would have noted a 1-star rating, however, the shower works and the toilet-repair (a second item for the house-call repair) was done well. The shop's counter service has been very good and the front desk people have been helpful in the past. Going forward, I will not use Hillcrest again. read more

They installed a furnace (5yr warranty) costing me thousands. Furnace died in 4yrs and they won't warranty it because there weren't annual maintenance checks done. I was never told this was required, and the model I have is no longer made, so now they want to sell me a new furnace WTH ?? read more

Simply unbelievable. Our retired landlord is unable to do online reviews so I'm helping him as the tenant on his behalf to expose the utter incompetence and irrepairable damage Hillcrest have caused to our home, possessions and hot water system. To clarify the scale of the problem, we have been without hot water since 11th June, which is over half a month now, trusting everyday that Hillcrest would deal with the issue. The detailed description below explains how unacceptable and unprofessional Hillcrest have been. Its beyond reason. We have called Hillcrest repeatedly over the last two weeks trying to find out why their plumber has left the job unfinished each time. Hillcrest never once called us, we had to chase them every time and were told to wait because "special parts" had to be ordered as requested by the plumber. We were falsely informed that these "special parts" don't exist in Vancouver or BC. On the first occasion we waited 7 days for this "special part" to arrive from Europe. Hillcrest later admitted an error in the order and that the package was actually coming from Los Angeles, causing further delay. The Navien on-demand hot water system is only a few years old. We discovered from the Navien specialist who we later called in desperation that ALL parts can be ordered from a Navien facility located in Vancouver. In addition, that Burnaby and Surrey are guaranteed to have the parts too if Vancouver doesn't. Navien don't even have a Europe branch...and when the "special part" arrived, Hillcrest told us the plumber would have to take the entire system apart. After 8hrs pass on the first day of fixing, the plumber left abruptly saying he will be back the next day and reassured us everything will be fixed after he orders yet another "part" that is missing. Later that night, I just happen to inspect the garage where the hot water system is located. Incredibly, this plumber had caused a water leak, and used my possessions without permission (any container he could find) to store rusty brown water. There was water leaking all over the floor damaging and soaking our expensive music gear and possessions. FYI: there were NO water leaks or water damage before Hillcrest's involvement. Furthermore, he left the motherboard and electrical circuits totally exposed, cables and wires hanging out with leaking water pipes behind. The Navien specialist was shocked, legally a certified plumber cannot do this, its a complete hazard to us and the house itself, which could catch fire if anything sparked or short circuited. The result is Hillcrest's plumber wrecked the entire hot water system, it appears he didn't know what he was doing and was stalling daily with false promises of fixing it in a "couple of hours" after more "special parts" had been ordered. The damage is so bad that everything has to be replaced with a new system, which cost my landlord just shy of $10,000 alone, not to mention the cost of any damages. My landlord had an account with Hillcrest and we both trusted a company that is supposed to be locally established. He was paying good money for a decent professional plumber rather than going cheap. The plumber in question needs to be exposed for wasting all our time and money, he goes by the name Ben and his cellphone name appears as Behram Kerymyro ***-***-7434. Even if Hillcrest respond saying they were unaware their employee was incompetent, they are not innocent. We kept informing Hillcrest that we have been without water for an unacceptable amount of time and they should send someone else not just this one guy. There was never any effort made to make our case an emergency in need of immediate resolve. They left us helpless and caused damage to our home which we will likely never be compensated for because we don't have the means or money to spend taking a company to court. It was comforting to read all the bad reviews by other victims. To Hillcrest, don't even bother responding with your usual "we are sorry you had a bad experience" blurb. read more

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I have used them on different occasions for boiler service. The quality of work has been reasonably good but they are often late in arriving or don't arrive at all and provide little or no communication even when I call to find out why the plumber has not arrived. I am switching companies now. read more

This company was Completely useless. My Strata- had them come fix my toilet was not flushing properly for probably two years. Some guy showed up and asked to use a roll of my own toilet paper so that you test the toilet. It's flush a few times and then he left. After that the toilet failed to flush again. Call them back and he came and manage to do the same uselessness. Again using a roll of my toilet paper. Same situation happened. Then the company continually called me and send me invoices asking for money due to the repair of the toilet never actually happened the receptionist was super rude and threatened me. That was the extent of it but I would not recommend these people read more

I would not recommend Hillcrest. Technician arrived on site and informed me it would 5-8 thousand dollars to replace my hot water heater (6 years old) before even looking at it. After finally listneing to what the problem was he made multiple phone calls to "Dave" and finally replaced the PRV valve at the water inlet, gave me a bill for 585 dollars and left. I now have 30 psi of water pressure, barely enough to run an upstairs shower and the original problem (drain line from expansion valve constantly running water) is still there? I have decided to call in a real plumber to troubleshoot the problem a hot water tank installer could not. BTW, the tank in question sells at Home Depot for $985 ???? Beware. read more

Hillcrest Plumbing & Heating - This is what they were going to charge me 5-8K to replace in New Westminster B.C.? - Plumbing Near Me - Vancouver, British Columbia

They were suppose to fix problem with my furnace( heat problem)the guy didn't know how to fix it but took my money anyway box on screen is still coming up showing heat problem paid for nothing now have to phone another company will never use this company again read more

Called earlier today about an urgent leaking hot water tank. I was asked all my Information and was told they would get back to me with a time. They never even bothered to phone back. I thankfully found another very awesome company who was eager to help. Hillcrest plumbing was the number written on my hot water tank to call in case of an emergency leak... Why bother advertising that if you aren't going to reply to your clients in an emergency? What a waste of paper and payroll to whoever answers the phones. Anyways I replaced your sticker with the new plumber I found who actually responds to emergency situations and respects peoples time. I am so relieved now that I have read the reviews that I didn't get a call back. read more

I had a leak in the shower. Called plumber, and was told no cartridges available for this model ,had to buy whole new set. O.K. I understood. The hot water tank was in the way of the installation. I spotted a leak in the tank that was old and decided to replace it too. Got a quote and O.K.it. The installer put in the tank first !!! broke some pieces of the new set and went to the hardware store to buy replacements. Charged me for it. Came back the following day and "finished the job. charged me again. Left a mess solder drips all over the place kicked or tripped over the drain hose from the heater furnace that flooded the area when dried was stained and had to be painted over. I had to reconnect the hose myself. Complained and send pictures. Dave got in touch with me and agreed that I was overcharged and the work was not properly done. Sent another tech. to fix the mess and refunded 2hrs (we agreed on that) .City inspector came and everything O.K. It did not go smooth but Hillcrest stood to do the right thing. I will use them again thanks to Dave. read more

We've used the services of Hillcrest Plumbing & Heating on several occasions and have not been disappointed. I dropped by their Main Street shop a couple of days ago to explain the leak from our upstairs bathtub and the super-helpful guy booking appointments suggested a way I might be able to solve the problem myself. That's what I call customer-centric service!! A courteous, friendly and engaged plumber showed up at 9am sharp after giving me a call 30 minutes earlier to confirm. He listened patiently to my non-plumbers way of explaining our plumbing problem, then fixed and tested his repair in the most time and cost effective way possible. I don't just consider Hillcrest to be a solid, dependable neighbourhood business, but an engaged member of our Mount Pleasant community. Thanks guys! read more

I phoned Hillcrest for assistance in identifying a part needed. I offered to send a picture and they asked me to explain instead. The man on the line didn't seem to understand what I was asking, but assured me it couldn't be done. I realized he was not understanding what I was trying to do but he would not listen to my offers of a more detailed explanation to ensure mutual understanding. He basically just said it would be a waste of time to explain to me why it couldn't be done and the details were unimportant. I mentioned to him that I am not clueless about these matters as I have extensive professional experience in the area under discussion--so he then he patronizingly explained to me that he wasn't patronizing me. I got off the phone, steamed, drove to Home Depot, and found the part I needed on my own in under 5 minutes. A single part that quickly solved my problem but instead I had to experience being mansplained to by a Hillcrest employee on the phone. Not fun, and I won't be going there or phoning them again the next time I need help. I'll just trust myself I guess. read more

The first time I came here on a Saturday back in October, two young guys behind the counter were amazing, helpful and whipped up a custom fitting in just minutes (the only reason this is getting two stars and not one). I returned there today to have a similar fitting made and was treated rather rudely and dismissively by an older guy. He smirked at me and said he wouldn't even look at what I was trying to have done because there were only two people working today (which wasn't a problem last time). There was one other customer in the store who said he didn't need help, there were no phones ringing, so I did not quite understand why I was turned away and told to come back on Monday, or even Wednesday because they could not possibly spare the time to help me with my request. The smirk and dismissive laugh at me as if I was talking out of my arsehole are burned in my brain right now. read more

We had a blocked sewer line. Hillcrest sent a plumber who charged $500 (it was a Saturday call) for clearing the blockage. He said we needed to have a second visit for an inspection with a camera and that camera inspections were never done on a visit for clearing a blockage. He advised us to call on the Monday to book a camera and he said that would cost $600. We called another company and the plumber we spoke to was surprised that they did not do the camera at the time of the visit. He will do it for $350. We won't be using Hillcrest again. read more

My dishwasher broke down so I needed to install a new one. I thought how hard can it be, there is the water supply, the drain hose and the power connection. Well, it turns out it was not that easy because even though my old dishwasher was only 11 years old, the size of the hoses and fittings did not match at all with the new machine. I went to Home Depot first and for the hook ups for the water supply I told one of their experts the problem. I wanted an elbow and an expander to hook up to my water supply pipe. He ended up selling me a dishwasher installation kit and another piece that would make the connections that I needed but with a 4 foot hose as part of the hook up. He said I could just coil up the extra hose under the dishwasher. They did not sell the parts to simply expand to join the larger supply hose with the smaller connection to the elbow for the dishwasher. I accepted this "expert" advice and it being almost 10 pm I bought the installation kit and went home to finish installing my dishwasher. What I bought from the Home Depot did the job but I wondered why they did not just sell the parts I needed. When I went to hook up the drain, it was then that I discovered that the drain hose was too big for the connection to the drain under my sink. The next morning I went to Hillcrest and they immediately came up with a solution that had a reducer and a short piece of rubber hose and a clamp. For a few dollars I had a simple solution without a lot of stuff I did not need. It's true what they say at Hillcrest, I'm paraphrasing but I think it is something like this, "if we don't have it, it does not exist". I should have gone to Hillcrest from the beginning but sometimes I think, too quickly, we default to the big box store because we think they should have everything, but next time, for anything relating to plumbing, I will go directly to the real experts at Hillcrest. read more

Hillcrest Plumbing & Heating - The parts from Hillcrest that cost all of $2.18 - Plumbing Near Me - Vancouver, British Columbia

re: Service Calls Readying our bathroom for tile so I pull the toilet and notice that the lead soil pipe has cracked. I remove the flange ring and all of the old wax but given the fact that it's lead, I call Hillcrest to come have a look; which they did... A tech arrives to assess the situation, nods, and then leaves to get his tools. When he returns he parks his arse on the edge of my tub and stares at the problem for 15-20 minutes before deciding there was nothing to be done until concrete is poured around the pipe. So the concrete needs repairing; perhaps that should have been immediately evident. But instead I'm charged nearly $200! The invoice lists $15 for phantom materials that were never used and $170 for labour described as "removed broken brass flange" - the very same flange that I had removed the day before! No other labour is noted for obvious reasons. Hillcrest eventually responded to my messages contesting the amount and credited back $75, an appreciated gesture comparable to a hotel thief stealing your clothes but leaving a pair of underwear. At the end of the day, I paid $120 for a guy to sit in my bathroom and do nothing. That doesn't sit well with me despite it being better than paying $200 for a guy to sit in my bathroom and do nothing. Use Hillcrest at your peril. I will never use them again. read more

Lesson learned - I should have checked Yelp first. These guys are in my neighbourhood so I called 'em up to run a gas line for my BBQ. Initially slated to come on Wednesday, but when I called in the afternoon for a time estimate, they said they were too busy and rescheduled for Friday. Friday came and went - no gas-fitter, and no call. Anyone know of an alternative? These guys clearly aren't on the ball. read more

I needed a part for my O.G. 20+ year old dishwasher (landlord accidentally recycled the faucet adaptor along with the kitchen faucet). This part has proven really difficult to find in the past. I tried going to Home Depot since it was a long weekend and everything else was closed. Waste of time: they sold me a totally wrong part (but at the time cheerfully pointed out "this is the right part but if it doesn't fit, just bring it back for a refund" -- I guess they thought I have endless time to futz around town). Surprise, surprise, when I got home the part didn't fit. I can't exactly drag my dishwasher along to find a perfect fit, so I asked around for a pro shop and was referred to Hillcrest. I walked in with the remnants I had of the old part along with the new faucet bit, and in less than 30 seconds the salesperson hooked me up with a replacement part --- and it fits! These folks seem to have tons of parts on hand, even for outdated technology like my stone-age dishwasher. Dishwasher is running as we speak and my bourgeois vice is intact! Oh, and bike parking is right in front :) read more

Plumber turned on a water valve under out kitchen sink even after we told him to touch anything and did not tell us he did this. 20 hours later, I came home to a flooded basement. This company promised to do everything right but we are out of pocket for paid insurance premium, and higher insurance rate. If any one want to hear more detail about this company's lack of ethics, let me know at ihor dot Pona at g mail dot com. read more