I scheduled a pick up & drop off service to & from the airport. The driver was friendly & on time…read more The car was clean & my pickup & drop off went seamlessly. I will definitely use their services again when I visit Ohio.

The absolute best car service. Do NOT Uber. Save yourself time and money using Saini…read moreTransportation. Daljeet and his brother are professional, reliable, and more than accommodating. Traveling with a 2 month old, two year old, and seven year old isn't easy but Daljeet met us at baggage claim and helped us with our luggage. I will never use Uber or anyone else in Columbus!

The worst!!! Just recently started using this service & it…read moreis horrible! Appointment is at 8am & the driver starts calling at 6:30am! Then shows up at 6:40am to get us to the appointment at 7am! I understand drivers are paid by the load, but this is ridiculous & has nothing to do with Me! An hour early is insane! Not one person at this company would dare say they would be comfortable with this ignorance! Taking advantage of disabled &/or elderly people who use this service!

I was very pleased with their service. The driver was very, very friendly and was 15 minutes early…read moreas promised. The car was equipped with USB outlets -- have fun! The driver was very courteous and was very thoughtful. He was also excellent getting to and from my various stops and destinations -- very attentive without being intrusive. The car was very clean and well appointed. The driver picked me up from the restaurant (there was valet only parking) and it was very easy -- the driver even knew some of the valet attendants, and was able to get in right away! Overall a great experience and I hope to use them again in the future.

The service was phenomenal. The taxi driver was a great help,helping me around the new area. Waited…read morefor me when I went in to buy items in stores. Would recommend for others

From the owner: We provide on-time taxi services .We will pick you up from your home or Airport read more

We had s great experience with Columbus Taxi. Got my daughter to and from airport without any…read moreissues. Nerayo waited for her with her flight being an hour delayed in arriving. He was always easy to get in contact with too. Would use this taxi service again.

Called to get a ride and they don't take credit, cash, or checks... how is one supposed to pay?read more

The guy showed up about 20mins early but he was nice enough to wait. No issues with the driver…read more Later that evening I saw the ride was charged to the wrong payment method. I had to contact support and wait for a person to connect. Then I was transferred to their billing department. I was told they can't change the payment method. I told them the payment method that was charged wasn't even the form of payment I added and I don't understand how you were able to access this payment method and charge it? No one responded. the chat was ended. When I tried to contact them again the AI bot kept repeating "sorry I can't answer that. please rephrase your question and choose from a print below." Every prompt I choose kept repeating the same thing over and over..

Very disappointing. The first Uber vehicle couldn't close his trunk and after 8-10 minutes,…read moresupposedly cancelled the trip and had me order another ride. Called and got the other Uber and the driver had to pull off the road and check his map or something for 10-15 minutes I was charged for the cancelled ride (cancellation fee although the driver cancelled) and when the second driver took so much time, I had to make anoter stop (essentially on the way) for which my $ 38 ride, now cost $ 65

Saturday night 6/6/26 I used She Drives shareride for the first time since learning Lyft…read moreIsn't able to guarantee a female driver when requesting a ride. Since it was only myself, my request was to be picked up after a celebration dinner at 9:30pm near the Grandview/Tri village area. Kristin was Awesome, she was actually a little early & texted me to let me know all I needed to do was text her back when I was ready and she would pull Up front to the restaurant & pick me up. Kristin was so personable, kind & professional. The vehicle itself was comfortable, very clean & easy to spot when It approached me for my pick up. The best part is the price comparison to Lyft this is such a no brainer ~ for piece of mind in my safely, the easy set up for the ride, great communication, knowing I'm supporting a small business for literally just a few dollars more & a great experience it's a 100 percent recommendation for sure! Thank you so much!

It was my first time using a Rideshare and as an elderly person I was very nervous. Kristen made it…read morea very pleasant event. She was so kind and thoughtful, prompt and efficient. I definitely recommend this service for seniors. Thank you Kristen and She Drives.

I tried to reserve a taxi in advance to go to the airport for an international flight. The guy I…read moretalked to said I would just have to call on the morning of my flight. Nice try. I need a guaranteed pick up time. I called another service, run by an immigrant, and it was no problem. Yellow Cab is just another example of a business that can't compete because they are too lazy.

DO NOT ATTEMPT TO USE THIS TAXI SERVICE…read more I say "attempt" because you won't ever get your ride anyway. TL;DR I pre-booked a taxi a week before my trip, confirmed the ride three times in the app, via email, and via their automated phone system, but my ride was cancelled - without notifying me - 15 minutes before my pickup time. When I tried to contact them about it, I was told they don't pick up at my location and heavily insinuated this was all my fault. Now, the full story... I pre-booked a taxi through the Yellow Cab of Columbus website for pickup in Lexington/Mansfield to go to the airport an hour away. I booked this a week before my pick up date. A day before my pickup, I was emailed and asked to pre-authorize my credit card which I did. I checked the app again, and my ride was still confirmed. I then called the phone number, 614-444-4444 to confirm a third time and reached a fully automated system with one option being "press __ to confirm your ride". I did that. The automated voice told me my ride was confirmed. 15 minutes before I was supposed to be picked up, I happened to check the app again, and this time, my ride was showing as CANCELLED. I tried to call the phone number and was again met with the automated system. I chose 1 to speak to someone in dispatch. I spoke to Angela, who was very rude and kept speaking over me and dismissing me when I was trying to figure out what was going on. I told her I had a ride pre-booked for pickup in Mansfield which was just cancelled, and she responded "well we don't pick up there". At this point, I knew I was doomed anyway, but I tried to give her feedback that the website accepted my booking, etc., see the above story. She interrupted with "what's the address?", I told her. She responded "well we don't pick up there". Yes. I gathered that. But why does your website allow me to book for pick up there - and allows me to confirm it - if you don't? Again, "what's the address?" Again... "we don't pick up there". Yes. Got it. May I give feedback that you should consider updating your system to not allow bookings to this location then? I was transferred to "someone who can help" - read: hung up on. So I called back, pushed some buttons in the automated system to reach a live person in the business offices and was connected. I politely asked to speak to a manager I could give some feedback to. She asked for the feedback. I explained the situation. Got more of the "well we don't pick up there". I understand that. Got told that most people would NOT have booked through the website and if I wanted to book a taxi I should have been calling them at 614-444-4444 to speak to a live person. So you see, it's my own fault for using the booking system they provide on their website. I said that phone number goes to an automated system though. She said no, that's how you speak to a live person. I encouraged her to call the number to see what I was talking about. She called in the background and got - shock - an automated system. She told me I messed up by selecting the business offices from that menu. Again, my fault you see, according to them. I said ma'am, I only tried to reach the business offices when I couldn't get to a live person to help anywhere else. And at this point, I now have no way to get to the airport on time anyway. I am simply trying to give you feedback on the customer experience so that you can hopefully improve your process in the future and not have issues like this. If it was my business, I would want to know these things and fix them. I was told she "made notes" and would be letting the boss, Steve, know. But basically all of this was my fault, according to Yellow Cab of Columbus. I am very understanding and can appreciate that sometimes issues arise and need to be fixed to be better in the future. But this company wanted nothing to do with my feedback as a customer and did their best to shift the blame onto me. Needless to say, I will never attempt to use this company again. Receipts from this story attached!

Scott is very professional, very nice spoken. He's accurate getting you where you're destination…read more If you need a ride call him, I always do. Thank you Scott for all my rides and more to come.

Best delivery service in Logan County Area. Affordable,…read moreReliable with several payment options. Many services available, such as rides, grocery pickup, prescription pickup, fast food & more. Great hrs & quick response. Have became a regular & highly recommend! Very friendly, caring & helpful! 5 Stars

Great service. We had a group of 20 who easily and comfortably fit on the bus. The process was…read moretransparent and they were extremely timely for pick up. They communicated with us throughout the day to check on us, and got us back safe and sound right on time. Would highly recommend!

***UPDATE: I just heard from a company rep that Ohio Party Bus folded over the weekend and that…read moreattorneys will be in touch about my refund. I already called my credit card company to dispute the charges.*** DO NOT BOOK - they canceled 2 HOURS OUT from our booking, and then ghosted us via text, phone, and other formal channels, so we had to scramble to find other transportation for my sister's bachelorette party. This happened this past Saturday and I STILL have not heard from anyone from the company. I paid the full amount IN MARCH (which probably should have been a red flag) and communication leading up to the day was spotty (another red flag). The day of, I was told their 32-passenger bus was damaged in a flood (it happens) so they would provide a 20-passenger bus, which I immediately approved - we just wanted a safe ride. Later that day, I get a text to call the owner because there was an issue with our booking - he did not answer his phone or text (but left us on read). He still has not responded. How is this guy still in business???

They could actually show up! They stood me up two weeks in a row. Employees and supervisors dont…read moregive a shit about customers

Picked me up right on time and clearly knew the city. He has been driving around the city for…read moredecades, and it showed. There was an event causing heavy traffic, but he navigated around it and avoided the worst congestion. I arrived about 20 minutes earlier than the people I was with, even though they left a few minutes before me in an Uber and got stuck in traffic. Having a seasoned driver who truly knows the streets and understands what is happening around town made a real difference.