This is my first review for a business, but I feel like I need to tell people to stay away from…read morethis place. We've been patients here for over 10 years and I'm desperately looking to change. Physicians are always an hour or more behind schedule. The office staff recently took 22 days to get a refill prescription to my pharmacy for medication that is necessary daily. Today I called because I need a sick visit and I was told that the next available appointment is September 20. That is almost a month from today. When I asked what patients were supposed to do about possible strep throat, which needs timely treatment so I can get an antibiotic, I was told to go to urgent care. This office is not providing a reasonable standard of medical care.

My name is Jim Lynch. I'm 78 years old. Here is my McLaren story…read more Two weeks ago I was getting treatment for an SI injury. Part of the treatment was a drug called Meloxicam. After a physical therapy session I came home and went right straight to bed.  I was exhausted and had the chills so I dressed out in sweats and zonked out for fifteen hours straight.  On Friday morning I went to take a shower and my wife Valerie yelped.  I was covered from head to toe with deep purple bruises (burns as it turned out). We jumped in the car and went straight to McLaren Hospital Emergency Room in Lansing. This is where the story becomes almost unbelievable. We walked in. Dr. Mary Hughes took one look and got me into enhanced care almost immediately. Dr. Hughes and her team started me on IVs, came up with a preliminary diagnosis (reaction to Meloxicam), and then arranged to send me by ambulance to the ICU at Butterworth Burn Center in Grand Rapids. It's now a week later. I'm on the mend. In my own mind I know I would have had really serious complications if it weren't for the terrific urgent care I got by the emergency team at McLaren. Thank you Dr. Hughes. Jim Lynch 2398 Emerald Forest Circle East Lansing, MI 48823 email:  jimldfn@gmail.com phone:  517 242 7004

Stay away!!! This office staff is the worst group of so called professionals I have ever…read moreencountered in my life! They are so rude and uncaring about your problem. I called about lab results that had been taken early in the morning. And still did not hear back from them by the end of the day. The receptionist was so rude about me inquiring about this. She basically wanted to get me off her back anyway necessary even lying and telling me it takes over 24 hours to get simple results back. The nurse practitioner doesn't address your problem and is rude as well. She told me I was too demanding for wanting results back in the same day. This group is too busy for you and they don't care about your well being. Even though I like my doctor there, I am not going to deal with the people of this office so I am going to another office all together.

Doctors are great ad are the case managers but the the office staff are absolutely terrible…read more Always excuses for incompetence.

Outstanding primary care from Dr Han and the office staff are great.read more

Very intelligent and compassionate internist. If he does not know the answer or cause of your…read moreproblem he will refer you to a specialist who does. He spends more than average amount of time with me (the patient). Overall impressed with Dr. Syed.

Not my favourite rheumatologist by far. After I had a change in insurance, I had to see Dr…read more Guggenheim, and certainly not by choice. She's not a bad doctor, but I am not partial to her demeanor. She's bossy and there's just something that doesn't click well with me about her.

Dr. Guggenheim is an absolute wonderful doctor -- she's caring, thoughtful and will even return…read morephone calls on the weekends! The best thing about her is that she's a complete straight-shooter, and she doesn't blow smoke up your uh, you know. Dr. Guggenheim truly cares about her patients, she takes her time with her patients and let's you know what is going on without mincing words. I have recommended Dr. Guggenheim to a number of friends, she's the BEST rheumatologist in Michigan as far as I'm concerned. If I could get her to move to Colorado (where I live now) I'd see her again in a heartbeat. Another reviewer called Dr. G "bossy" and I disagree, she's not bossy, she's direct and honest which I greatly appreciate. Dr. G gave me her honest, professional opinion which helped me to make the right decisions regarding my treatment. Thanks Dr. Guggenheim!

Sent me a bill for services not preform on me and they are very expensive if your insurance is not…read morehelping out.

I saw Dr. Garcia for sclerotherapy and highly recommend this practice. He was extremely…read moreprofessional and courteous, and the entire staff very friendly. I have no doubt I will be highly satisfied with my results from his meticulous work. If not I will update but feel he will make sure I am happy.

In the current world of prescription-pushing, money-hungry, careless medical services that are…read moreavailable to EVERYONE (not just the richies), Dr. Spalding is a breath of fresh air. She is friendly, really listens to her patients, goes out of her way to avoid prescribing medication when any physical, herbal, or other solution is available. Many of my friends, colleagues, and various people I have met are patients of Dr. Spalding's and they all have rave reviews too! I have heard tons of horror stories (not all were actually HORROR stories but you know what I mean, bad/rude/annoying experiences) from people about their doctors, never have I heard one about her; and since I am already a patient I don't have to worry about trying to get on her new patient list- I've heard she's booked solid! But if you are looking for a new family doc for yourself or your family, trust me that she is definitely worth giving a call- and if need be, a wait! Dr. Eaton, another doctor in that office, is also fabulous- if Dr. Spalding's patient roster is indeed full, you would be just as smart to try and get on Dr. Eaton (also a female).