Do not hire this company, they will take your money and not finish your pool. I urge you if you're…read morea victim of this company please contact me directly so we can band together and ensure Jose and the company are held accountable. I'm in contact with many other victims, working with government agencies and was also on channel 10 news. Will post link story at end of review. Jose will front load the contract under the guise of being a small company and needing the money upfront. They will start your pool and never finish. Jose will tell you lie after lie to string you along. He doesn't even have his own license, he works under the license of a John Whyte or White (can't recall) Per contract he's done $20k of work but has $60k of our money. He's admitted he has a cash flow problem which means he took our money and didn't spend it on our pool build. Per contract we owe them $13.8K and he claims he can finish the pool for that amount but I have to buy the equipment myself and hire other people to finish the job. See pictures, I have a concrete shell and that's it. Below is link to news story and pictures is current pool condition. https://www.wtsp.com/video/news/investigations/10-investigates/67-ceb77142-cb46-4405-bee9-ea97d8231503

Stay far away from this company. I have never posted a bad…read morereview but I feel the need to warn everyone about this terrible company since our experience has been such a nightmare. We were told our pool would take 6-9 months because of Covid and all of the supply chain issues. We were fine with this even though our last custom home build only took 9 months. We are now in month 15 with no end in site because Jose the owner is so dishonest and incompetent. He lies to us continuously. In fact as I type this out, they were supposedly finishing our pool project today. The amount of work left to do for that to be a reality is ridiculous. This is just another one of the MANY lies we've been told. When Jose finally sends someone to complete a small portion of one project, they show up late afternoon and spend about an hour or two doing one little thing so Jose can claim work is getting done. This is after you wait week after week with nothing getting done and no one showing up when promised. Once they finally complete a portion of a project, the work typically has to be redone because it's been done so poorly. The amount of rework that they have had to do on our project is too much to type out. I don't imagine he will stay in business because he's so dishonest & has no clue how operate his business. Do yourself a favor and look elsewhere! Update since my original review... the pool was finally finished. We have spent thousands to have the pavers redone. New company has said they've never seen such horrible work before. Jose should be shut down.

I had a great experience with this company for a rather fast leak. For $295, a technician came out…read moreand spent a lot of time examining my entire pool and spa. He used compressed air so he could be underwater for extended time, and he found the main leak was behind my spa light. Included in that fee I mentioned is a patch job. They could not guarantee it (sometimes they give a 90-day guarantee), but it's been a few weeks and still holding! I asked the technician his thoughts on the longevity, and he said he's seen/heard of some patch jobs holding up for years. Still, they also provided me with an estimate for a more in-depth / permanent fix in the final paperwork, which was also full of great detail. They also told me that they clear slow pool/spa drains! We had a recent pool renovation, and I think there's a bunch of debris down the drains/pipes, so I plan to have them back out soon for that. I see some people didn't have a great experience, but I'm happy to report that I did. I was literally adding at least an hour of water to the pool every 48 hours before this fix. They got me on the schedule quickly and were very detailed. I loved that and would recommend them for your pool leaks and clogs.

moved here 5 years ago...i thought we had a leak...did the bucket evaportion test..it was normal…read moreevaporation...good to go...bought a auto water refill device to keep the level at normal range...all was good for 4 years...recently i had to change the hose on the refill device..turned off the hose..next morning pool was down 5 inches!...the week before got a letter from hernando water company "you are using way more water than you neighbors"..sprinkler system overuse? nope...got a well...hmmmm...ok...must have a leak..read reviews..called leak wizard been around 60 yrs!...had a tech show up the next day..Austin, great guy completely explained the situation...did a sound test..then did an underwater dye test with a snuba compressor, mask and weight belt main drain...all good...pool light?...bingo! the dye was sucking thru that hole behind the light like a tornado..went back down sealed it up with 2 part epoxy... wham bam thank you ma'am! leak sealed.. problem solved in under 2 hours for a $329 fee...plus he gave me a bunch of tips for future pool resurfacing when we do a renovation someday. very happy with the results..fast service and i would highly recommend this company...yeah some reviews werent good...but sometimes you have to consider the source...2 sides to every story.. i usually go with a local company thats been around the LONGEST..because theres a reason for that.

After interviewing 5 pools companies to refinish my pool, I decided on Wahoo, and I am thrilled…read morethat I did. From the first visit with Jesus to the finish of the project their service was outstanding. They did what they said they were going to do when they said they were going to do it, I couldn't ask for anything more. I highly recommend Wahoo!

Rating a 5 star review only directed to ace service Tech Bibi for his Technical skills and…read morecommunication skills. Wahoo pool My pool is only 3 years old and needs pool finish and tile replaced due to poor quality, materials, work and apparently poor supervision. It is out of warranty and the cost to replace and repair is all my responsibility.

Amazing company and service. They have been looking after my pool for a while now and I am really…read morehappy with them.

This company goes above and beyond. I was watching a friends cat and he wouldn't come inside so I…read moreleft him in my lanai for the day. When I got my notification that ASJ was servicing my pool that day I quickly reached out to warn them that a cat was in the lanai and please don't let him out. Not only did they send my final pool report with picture of the pool, but also a picture of the cat to show me he was safe and sound in my lanai. This is service!

Avoid this company. I would give Zero star if I could. I echo the two previous reviews…read more In January 2025, we signed a contract with Hardt Custom Pools & Spas to build a residential pool. We were told the project would be completed in under 14 weeks. Per the contract, we made payments at agreed-upon milestones throughout the build_which has now been paid in full. Unfortunately, despite full payment, the pool remains incomplete. Work has not progressed in several weeks, and the Hardts no longer respond to phone calls and to text messages. To make matters worse, over the past two months, we have received notices from unpaid subcontractors--stating that they have placed liens against our property due to nonpayment by Hardt Custom Pools. We now face the alarming situation of having an unfinished pool, no communication from the contractor, and active liens on our home.

I would be very careful when considering Hardt Pools to do any work for you. Their Google reviews…read more(they have two Google business profiles), Yelp reviews, and Facebook reviews speak for themselves. So, if you're looking for a warranty on the work you spend your hard-earned money on, I would look elsewhere. They owe many people money, and I would guess they won't be in business much longer. I built and managed their website, which they broke the contract on, and they haven't paid the final balance after multiple promises to do so. Hopefully, this makes people aware before they, too, lose their money or end up with liens on their house due to this company not paying their subcontractors and also not very sub par work.

Derrick is great. Great price, great service, dependable and reliable. I highly recommend this…read morecompany. Thank you!

Florida Spring Pool and Spa installed a new liner on our 15x30 above ground pool. They did an…read moreexcellent job, even fixing some of the shoddy work done by the original installer (NOT from Florida Spring). Communication was excellent and Derrick was friendly and arrived when he said he would. I would definitely utilize their services again if the need arises.

I have two spas and have used Londons 5 or 6 times. Pearl is very responsive and always tries to…read moreget me help ASAP.​

Our jacuzzi stopped working after having many power surges from all the hurricane's last year…read more Found Londons pool here on yelp and they came right out and figure out how to fix it within few minutes. Gave us a fair estimate, ordered and installed a new pump. Everything was well communicated and scheduled with their office. Very friendly and fast service. Having them fix our led lights next! Glad they are close to us.

Showed up when they said they would, very courteous and friendly however we were charged $185…read moreservice call which I don't have a problem with because they came from a fair distance away from us but was charged $200 for a thermostat that I could have gotten online for $40. $125 for a high limit switch which lists for about 25 or 30. Also left without plugging one of the connectors back in the controls so it wasn't working properly but I managed to locate it and plug it back in. Rarely do I write reviews but in this case I thought it was warranted.

Paid to have Motor Replaced and Leak Repaired.... When they FINISHED their job and left , They…read moreNEVER FIXED the LEAK ....Not only that, they wanted to CHARGE ME AGAIN, FOR A REPAIR that was ALREADY PAID FOR.... They Never Checked to Make Sure SPA was working correctly Before they Left the Job...... WILL NEVER be USING THIS "So Called" Spa Repair Company Again Bottom Line, I had PAID for a Service that was Never Completed and when they offered to come out AGAIN, they wanted to CHARGE AGAIN FOR A SERVICE that was already paid for and NEVER Completed...... DO NOT RECOMMEND ......