1. Hillside Hotel

    1. Hillside Hotel

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    New York, NY

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    Hillside Hotel

    1.5 (21 reviews)
    ModerateHotels
    Open Open 24 hours

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    My gosh,, this is beyond me how they can operate a hotel so nasty
    Aaron B.

    This was quite honestly the most filthy hotel I have ever stayed in in my entire life. I have never seen a place so filthy and lack of care on the part of the staff. I have already made one review on google about this because no human being should live like this even for one night. If I could give the Hillside hotel a negative 50 stars I would it was beyond disgusting... Normally I book with Expedia and this was the first time I book with Priceline in a while and I would suggest that you curate your selections of hotels so that ones with a standard as bad as this are not showing.. This hurts the Priceline brand. When I looked at the reviews on Priceline it looked like it was ok. I was not expecting luxury but just basic clean and tide.. This was so far from that that I really have no words other than complete and utter disappointment. Upon voicing my displeasure the front desks only response was thank you will let the manager know. That does not solve the problem for me nor does it compensate me in any way for having to stay in such a filthy place. Attached is the review with the photographs so that you can see that this is not just a person being picky but rather that this is a complete bait and switch vs what is shown and expected with any level of accommodations. In the morning when I saw the cleaning lady I told her it was dirty and she was just like oh, and sorry... and giggle when I told her that it was very very filthy... Front desk had a similar level of lack of care. Please don't let others be tricked into booking in a place like this and experiencing the severe disappointment after booking thru Priceline... :( NEVER NEVER AGAIN.... *** UPDATE ***** After many calls to hotel and to Priceline, a refund was started to be issued. I have not yet received the funds but hopefully in the next few days. But after pointing out the ridiculousness I guess it was decided to refund the money spent. Even with a refund, I feel that they need to stop and basically revamp this entire hotel and the entire management processes and the cleanliness standards.

    The dirty floors and stuff stuck in the carpet

    The beds are crusty then the hand towel is dirty the tv and internet is horrible the floor is dirty also the desk and tables are sticky the mini fridge is not working there are no tv channels the curtain has holes and are crusty.

    Taurie S.

    Our room reeks of cigarette smoke. We asked for air freshener. And for the floor to be vacuumed. There is no reason why this room should reek like this. It's horrible...very disappointed...and the toilet seat was broken. Hinges missing. So it obviously wasn't cleaned before hand. This is unacceptable. We should be given a refund or a discount for our inconvenience. Totally put a damper on my mood. I had to report the smell and the seat, because I didn't want them to charge us. Cleaning dept needs to do better, I hope they changed the sheets...

    Hiram A.

    Arrived at this hotel and the woman at the desks was rude to start off. When I get to my room, there is no hot water. I had to bathe in cold water. The TV was stuck on the same channel and I was unable to change it. Even when I went to the front desk because none of the room did not have a phone, I got no satisfaction. They sent some one to my room who brought five different remotes and none of them worked of course. This staff member left without solving the problem and mumbling things that I did not understand. This hotel is more of a Motel 6 and its an insult to Motel 6. People will have better service at Motel 6 than at the Hillside Hotel. This hotel charged $231 for one night. This definitely was a waste of my time and money.

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    9 years ago

    neat and clean ,great location ,convenient for moving around and close to the airports .

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    Park Hyatt New York - LeLabo products

    Park Hyatt New York

    (187 reviews)

    $$

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    We loved staying at this elegant hotel located on 57th Ave in the heart of midtown Manhattan…read more After spending each day sightseeing and walking through the busy streets of NY, this hotel was the perfect refuge at the end of each day. Our room was on the 14th floor and was somehow sheltered from the bustling noise of traffic and honking horns. The amenities in our room were wonderful. Heated floors, amazing spa-worthy shower with a powerful rainfall shower head. We felt extremely pampered during our stay!

    As I plan our next trip to New York this year, I keep thinking about the Park Hyatt. We stayed two…read moreyears ago, when our youngest was only three months old, and it was our first big trip as a family of 4. Friends thought we were a lil crazy for bringing two kids to Manhattan, but it ended up being such a special trip for us, and the Park Hyatt was a huge part of that. The hotel is beautiful, from the gorgeous floral arrangements throughout the property to the calm, elegant atmosphere. Our room was incredibly spacious, which felt like a true luxury in New York, especially with a stroller, luggage, SNOO and everything that comes with traveling with a newborn. Having that extra space made the entire trip feel easier. One of our favorite parts of the stay was the indoor pool. We took the boys swimming almost every night, and it became our little ritual. They loved it, and those evening swims are still some of my favorite memories from that trip. The location was perfect for a family stay. We walked to Central Park, FAO Schwarz, Fifth Avenue, Rockefeller Center, Columbus Circle, and so many nearby restaurants, coffee shops, and stores. Being able to explore for a few hours, come back to the hotel to rest, and then head back out again made New York feel surprisingly easy. Now, two years later, our boys are older and we're planning another New York trip. I've been looking at hotels, but I keep coming back to the Park Hyatt because of how special that first stay was for our family. It would be pretty amazing to bring the boys back, let them swim in that pool again, and experience the hotel at a different stage of their childhood. The Park Hyatt will always have a special place in our family's New York memories.

    citizenM New York Times Square - Our room

    citizenM New York Times Square

    (295 reviews)

    $$

    Theater District, Midtown West

    I only went to Citizenm to meet coworkers and got a matcha latte and it was such a pleasant…read moreexperience! The lobby has so many coworking tables and the bar in the lobby has a self serve water with cups! And a cafe where I ordered a matcha latte. The staff are so nice and extremely welcoming! The WiFi is also free!!! No need to ask front desk about password nothing! What a great experience here! Despite only for a latte! Would absolutely stay there next chance I get!

    All Marriott hotels start at 5 stars for me and then I just notice the things that are not as good…read moreas other Marriott I've stayed and start removing stars from the review bars on where this Marriott stacks up too. For this Marriott the location is excellent if you are going to watch a show on Broadway. Very convenient for the play and also get a subway to anywhere else you have to go. The rooms are generally very nice and this hotel also has everything connected and controlled through a tablet which is very appealing to me. They also have a nice bar right in the hotel that is open till late. The only downside is the size. Now hotels in major cities like this like New York or Tokyo are small and pricey. Two things that can sort of negatively affect your opinion but considering they are all like that in the area, you have to compare accordingly. The only real downside for me is that the toilet is literally next to to the shower to the point that you could shower while using the toilet (I took a picture of my hand holding the shower handle on top of the toilet seat as a joke) and the sink is outside to wash your hands after using the restroom. I feel that they could have done a better design for this to avoid it. It didn't appeal to me and it's the only thing keeping me from giving this hotel 5 stars. I will probably stay here again when I go to watch another play.

    1 Hotel Central Park - Alcove King Room

    1 Hotel Central Park

    (182 reviews)

    $$$

    Midtown West

    My family really enjoyed our stay at 1 Hotel Central Park. I love the sustainability and…read moreeco-friendly features. More than that though, the hotel exuded such a serene and peaceful atmosphere. The check-in area and lobby is a great example of this: I love all the plants, wood, and how there is a pleasant cedar or sandalwood scent. My kids and I really liked the water infused with cucumber (or lemon-lime another day) by the elevators. It's a great transition from bustling Manhattan to walk into this hotel. The restaurant Jams on the first floor is also great, and nice to be able to have a delicious meal right at the hotel. Excellent food and coffee - we went for both breakfast and dinner here. We were celebrating a birthday, and the staff helped make the stay feel special. The front desk and door staff were consistently helpful and welcoming. Our rooms were excellent, with a great view, comfortable beds, and a lot of thoughtful sustainability features. I especially liked that all of the water in the hotel is filtered. I did not use the fitness center on the second floor, but I looked great. The location is phenomenal, just steps from Central Park. With our kids, we were able to easily get to the Central Park Zoo, Heckscher Playground, and the Billy Johnson Playground, and my wife and I were also able to walk to a Broadway show in the evening. It was a great hotel for a family trip, and we hope to be back for our next NYC trip!

    I would not stay here again. The rooms are very dark, the elevator is slow, there are no towel bars…read moreto hang hand towels, no stool or bench in the bathroom despite it being spacious, no counter space for toiletries. There is a faint smell in the room that feels toxic. While eating at Jams downstairs, the maintenance crew started vacuuming ductwork to fix a leak in the ceiling and they blew black debris all over us that landed in our clothes and food and similarly for several other diners at the restaurant. There was no acknowledgement, apology, or refund. On the plus side, the location is great. Subway stop for the M train is nearby, and it is close to Central Park and Columbus Circle. It's too bad the hotel was a bummer.

    Renaissance New York Midtown Hotel

    Renaissance New York Midtown Hotel

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    I recently stayed at the Renaissance New York Midtown Hotel during a trip to NYC, and it was a…read moregreat experience. The hotel features a very chic, modern design throughout. One of the biggest highlights was the room and bathroom layout--both were incredibly spacious, especially by New York standards where square footage is usually at a premium. The location is highly convenient, sitting just a short, easy 10-minute walk from Times Square. I really appreciated their SkyLounge, which is accessible 24 hours a day for water and soft drinks. They also serve a decent breakfast selection there in the mornings. While I didn't get a chance to check out the on-site restaurant and bar, I loved that they partner with the Planet Fitness right next door, making it super convenient to fit in a workout. I don't typically stay at Renaissance properties, but I would highly recommend this hotel to anyone visiting NYC!

    Renaissance New York Midtown Hotel was...fine. I survived my one night…read more The hotel has a bit of a strange layout after its renovations (which may or may not be finished). You enter on the first floor, but the lobby is on the sixth floor. I was having flashbacks to Tokyo... There are four elevators, and when I checked in, the place was packed. Some event must have been going on because getting an elevator was an adventure (a sad one). It didn't help that everyone had to take an elevator just to reach the lobby, then another to get to their room. Fortunately, I was only on the ninth floor...so I got my steps in. The room itself was mostly ok. One thing I really didn't like was the air conditioning. It wouldn't cool below 68 degrees. I despise hotels that throttle the A/C. I'd get warm, the air would finally kick on, I'd be comfortable for about ten minutes...then the cycle would repeat all night. Another thing that caught me off guard was the ceiling. Maybe they're going for an industrial look, but it was basically unfinished concrete. Other than those complaints, everything else in the room was perfectly acceptable, and for a one night stay, it did the job.

    The Hotel Chelsea - Seltzery situations. Much stronger than expected

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    Chelsea

    I recently had the pleasure of staying at Hotel Chelsea, and it was truly an unforgettable…read moreexperience. From the moment I arrived, I was struck by the hotel's unique character and rich history, which blends seamlessly with modern comfort. The staff were incredibly welcoming and attentive, always ready to help with recommendations or any requests I had. My room was beautifully designed--stylish, clean, and thoughtfully appointed, with a cozy atmosphere that made it feel like a home away from home. One of the highlights of my stay was the overall ambiance of the hotel. There's a creative, almost artistic energy throughout the space that makes it feel special and different from typical hotels. The common areas were just as inviting as the rooms, perfect for relaxing or soaking in the vibe. The location was also fantastic, making it easy to explore the surrounding neighborhood and enjoy everything the city has to offer. Overall, my stay at Hotel Chelsea exceeded all expectations. I would absolutely recommend it to anyone looking for a memorable, comfortable, and inspiring place to stay.

    That it WAS a historic, interesting Chelsea landmark is for sure. For a hotel stay, it's not the…read moremost comfortable, convenient, or enjoyable. The historic charm and association with cultural icons of art and music seems disjointed from its current realty as an overpriced and underwhelming "luxury" Manhattan hotel. It felt like staying at one of those big amusement park all-star music resorts, or a sort of mausoleum to a long-gone New York. The room was basic, loud, uncomfortable, and nearly $1k. It's not actually in the middle of any of the fun things going on in Chelsea and still a walk aways from any of the classic attractions like Chelsea Market, the High Line, etc. I have no idea why anyone would choose to stay here. I will not be doing so again and wish I didn't in the first place.

    Library Hotel by Library Hotel Collection

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    I used to love this hotel but it needs some upgrades and a refresh. It's becoming a bit run down…read moreand outdated. The last two rooms I have stayed in have had tearing or broken shades, dirty carpets, and worn down bathrooms. Also, getting a cab is a pain and the bellmen are not that helpful. Last time I had to take matters into my own hands and get one myself. Annoying. I'm also not 100% sure this is the most secure hotel at night.

    Hilton Garden Inn New York/Manhattan-Midtown East - Outdoor Patio at Dusk

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    (181 reviews)

    $$

    Midtown East

    This is a bustling hotel with a large lobby. I visited for a conference. The hotel has a couple of…read moreexits, but the main entrance is on 6th avenue. All the meeting rooms were clean and organized. We had over 1,000 conference attendees and needed ample space and everything went pretty smoothly. Temperature control was generally good, but got a tiny bit chilly at certain points of the day. The staff were extremely prompt with setting up and removing catering food, but were not the friendliest. They have a free standing pumping station for those that need it. It was easy to access and decently clean, but could've used a wipe down by the second day. They provided a mini fridge in one of the meeting rooms for storage.

    AVOID AVOID AVOID! DO NOT BOOK HERE!…read more I came here around April for a work trip and no where on the reservation page did it say that the hotel was under construction. They also offered the price including breakfast. Arrived at the hotel and saw that they only had one working elevator for a hotel that was over 20 floors high. There was a line for the elevator that you had to wait for at least 20 minutes to take. I asked the about the breakfast and they said the restaurant was closed so no hot breakfast. Why is this hotel offering a room rate price with breakfast when there is no restaurant for breakfast?! They told me they had bagged breakfast, which was always gone and coffee was all gone too. Took over 10 minutes to wait for new coffee to arrive. Renovation work bright and early at 8am. I was offered loyalty points for compensation by the manager, Delanie, and these points never showed up. I was also mistakenly charged for drinking their water bottles when I didn't even touch those bottles. They never even told me that I was going to be charged after checking out. I just saw a random extra charge on my credit card. The manager, Delanie, had said this would be refunded, but never saw this refund come through just like the loyalty points.

    Hillside Hotel - hotels - Updated September 2026

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