Online service is a plus. When it comes to product..OOH BOY!…read morethis place has LOTS of flavors to chose from. I have been purchasing my vapes with this location for a few months now and I definitely am pleased. Yea sure, your gonna pay for shipping, but who cares when you have so much to chose from. They have a rewards system when you buy, and whether its a few bucks here and there, I use them. Thanks Team, have a blessed and safe holiday!

Been a customer for 12 years, and I still feel like a VIP. Manny & Chad are the absolute sweetest…read moreand incredibly knowledgeable. Definitely want to go here if you want transparency & the best customer service! Thank you Chad for the many years of amazing service, and Manny for putting up with me & my million questions

It was my first time venturing into this smoke shop. The streamlined aesthetic of the interior…read moreimmediately drew me on. Upon walking in i quickly noticed the backlit shelving that featured an extensive collection of gorgeous high quality water pipes from such renowned brands as Roor among others. It was busy but Hector kept his cool making sure to greet every person that walked in. When it was my turn he thanked me for waiting, and asked what i was looking for. He had knowledge of all the products and made excellent suggestions. He definitely went above and beyond compared to service i receive at most smoke shops. Someone give that man a raise!

Cloudscape Vape is phenomenal. The staff are incredibly helpful and take the time to guide you…read morethrough all your options. Their enthusiasm for vaping is contagious. They are clearly passionate about what they do, and it makes shopping there a real pleasure. Whether you are a beginner or a seasoned vaper, they go the extra mile to make sure you leave happy. Could not recommend them more. Very personable staff.

I have been to the US Smoke shop many times. I came across it by going into the Arco gas station on…read morethe same side of the street. They didn't have what I wanted there, but they told me to go to the smoke shop. I guess they own both. All of the staff members are super friendly. They helped me with everything that I needed. They even ordered more product for me. They also have a couple other stores in Torrance. So if they don't have it there, they will call the other stores for you. Which is amazing! So they have sent me to other locations. They also let me when my order has come in by text messaging me. Above and beyond! Lots of products.

Worst smoke shop customer service I've ever seen. Guy lets the clearly underage kid infront of me…read morego look at all the vape flavors he had available in the back. When me (of age) asks him to see he looks at me like I'm stupid. Stay away from that idiot pretty sure he owns it too.

I have bad experience here once With the Asian guy. He was absolutely freaking rude and he tried to…read morebully me and my friend at the same time. And it was because there was a female they're talking to him at the register. So he tried to act cool and be tough guy to a couple dudes that were just chuckling and giggling in the aisle. Anyways, I was there the other day with my girl because we were desperate and you were nearby, and we met Bryan. What an absolute gentleman. Great customer service. We spoke to him and we had a little small talk with him and we got a peek into his character. He didn't realize what he was saying. But he was saying something that showed that he was a great and trustworthy man. I stopped him and I said hey man, we need more people like you. I highly respect you and thank you for that. Without getting into details, Bryan showed us that he was a great human being and we are happy that he is at your location and we will continue to visit you. I forgot that you guys had a great selection. You guys have a very nice store. And the prices were affordable.

They stopped carrying my favorite vape. Lost Mary MO20000…read more They had the best prices around. It was worth it to drive extra distance. But I don't go there anymore.

The employee working here, Saturday 10/11 changes the prices on the products. I've been coming here…read morefor two years now and he tried charging me $39 on a product I've been paying only $30 I have receipts. The owner is very kind

Been coming to this place for past few years to purchase Flum. I am fine with this place charging…read more$30+ each which you can buy online for under $20 because that is the point of a physical shop. But the problem is they don't refund/replace anything after a week of purchase date. Doesn't matter if it is your fault or not. So if you buy multiple vapes and your last vapes aren't working properly, you basically wasted $30 per vape for nothing because one week is probably already passed by the time you open your last packs. I don't know what they meant when they said 'we can't verify it after a week', I even showed them my bank transactions that I've been coming here past few years and the last purchase was exactly two weeks ago. They still refused to refund/replace the non working vape. Retailing is not just making profit by marking up the prices. It is also being responsible for the products you are selling. Why would anyone go into a physical shop to buy anything that are more than 30~% marked up if you refuse to take any responsibilities? Don't tell me one week is enough of refund/replacement window because a lot of vapers buy multiple packs at a time. You are just pretending to be responsible. Avoid this place or just buy one pack at a time so if it is not working, you can get a replacement right away. I am not giving this place my businesses anymore. *This review is nothing towards the worker that was working when I came in. I understand that the worker had to do what he had to do and I had no problem with the worker. *Update - the owner reached out and was trying his best to resolve the issue which I really appreciate. I am more than happy to give this place my business again.

Don't buy vapes here he try to con u man in a beard I came here a couple days ago buy a 35k foger…read morefor 30 bucks that's was cool I came tonight same guy he told me since I was looking at another foger 30k and I was looking at the 35k as well I pick the 35k and he try selling it to me for 35 dollars and he try to upsell me telling me to buy two and 5 dollar off I told and show him my 35k and u sold it for me 30 the other day bad business no thank u hope u really do lose customers put a price tag on it so u can't pick and choose ur price

This is my new favorite smoke shop! The shop is clean, has…read moremany options, and great service customer service. Highly recommend

Customer service was great. Went in because my automizer wasn't reading on my mod. Looked like the…read morepin was messed up on my tank and wouldn't connect. Didn't get his name, but the black gentleman with the glasses helped me out and explained everything. I'm fairly new to vaping and honestly only vape occasionally. All In all his customer service was outstanding and he was extremely welcoming. He didn't talk to me like I was a "newbie" and made me feel comfortable asking questions that I should already know but didn't. Definitely will come back for all my vape needs.

Came by at 6pm yesterday and 10:30am today both times they are closed. Don't see why they show…read moredifferent times on yelp if they aren't going to be open. At least adjust the times on yelp.

ERY did an awesome job showing me her products and check out was quick! Thanks!…read more Awesome shop:)

Outrageous prices think they want you to help pay for the rent at the store. I roll my own tobacco…read moreand normally places charge $16.00 a pouch they wanted $28

Customer service here is terrible. I've given this place a few chances even after finding a small…read moredead roach on the rim of my can during a previous visit. Today was the last straw. I asked what Zyn flavors they had, and the employee responded with an attitude: "What you see is what you get, buddy." When I mentioned a flavor, he replied, "Does that brand even have those?" and after I corrected myself, he said, "Yeah, different brand," in a sarcastic tone. There's a big difference between being straightforward and being rude. I won't be coming back and I'll be taking my business elsewhere, buddy.

TJ THANK YOU! Honestly I did not know what to expect. I don't smoke but it was my friends bday. TJ…read moreexplained all the options and gave recommendations. Well it turns out my friend also goes there . I got the perfect gift thank you TJ you are the best.

Stopped in to pick something up for a friend and sign in the window indicates they are closed.read more

Best smoke shop in the South Bay! The owner Ferris is awesome,all his workers are helpful,hires…read morelocal kids/guys and friendly. I come here for cigars,pretty big size humidor good prices for retail. Place is huge,clean and they have everything. Nowhere else ide spend my money for nicotine related things!