amazing customer service, great selection of all kinds of disposable vape they always run special. I recommend it to anyone read more

I went in to purchase a vape, bought it, and went to my car. I opened it and used it and there was 110% something wrong with it. It was a dud and a manufacturers defect. I went in and spoke to the worker at the counter and he refused to give us an equal exchange, even though it is their product that has a defect. For $31, the shop should stand behind their products, but they chose not to. I would not recommend this shop for anyone who wants value for their money. read more

Good service and selection nice people working there. Only shop with vapes Close to beach read more

Great prices and great selection. Open late too. Close by and a local business. Support more smoke shops in Southbay.

They're always super nice and have good prices, I've been going for about a year now. Only a half mile from the Redondo Pier

They sell fake puff bars. Although I was offered a full refund upon discovery it doesn't make it right. The woman working there tried to tell me "it's the new design" after pointed out the odd coloring but puff bars are no longer being manufactured and she knew I knew what I was talking about. It is a nice looking shop with a lot of options but be very careful you are actually getting what you pay for. read more

Heavy Hitter Smoke Shop - Vape Shops Near Me - Redondo Beach, California

The lady there is a complete a**hole. I bought a puff xxl from the guy but didn't hit it til that night and it was burnt the moment I hit it, so I couldn't return it within the 2 hour time frame that this girl made up, the store was closed too. So I went the morning after thinking I could at least exchange it, but nope the girl says no with an attitude and the worst customer service I've ever had. Absolutely love the dude there, but whoever that girl is sucks and should be fired. I've exchanged stuff from here before with the dude but the girl just isn't a good worker at all and knows nothing about how to treat a customer. So I will not be coming here anymore after getting all my vape stuff from them. That girl just ruined it. Thanks tho read more

First, I was not notified they only accept cash for a lottery when I purchased. Then, he got mean. I just asked to go to the nearest ATM. He asked me yo leave my DlL or ID. Lack of explanations. Please do not shop here. Your identity and personal information will be stolen at this place. Stay away from this store. read more

Heavy Hitter Smoke Shop - Smoke shop on Torrance and Prodpect. - Vape Shops Near Me - Redondo Beach, California

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Ali helped me out and was so professional. This is a great shop. They always have the product I am looking for, even when hard to find.

Went in for a hooka for my fiancés birthday and ended up not only with a great one but also some great cigar buys. Ask for Ollie he's the best :) read more

Ali helped us out and was very nice and helpful. He helped me and Fiancé find the perfect piece. This wasn't my first time in here and this is my definite go to smoke shop. I can always find something cool :) read more

Great friendly staff!! Love this place. Always has everything I need and extremely convenient.

This smoke shop always has everything in stock. Ali is always so welcoming. Give this place a visit :)

Fair prices. And friendly service. Especially the owner. They made me a loyal customer.I go out of my way because how well I'm treated by them. read more

Ali was great. He helped me find exactly what I needed by giving me his personal opinion and customer feedback. We landed on a great product and he even provided a great deal on everything. Recommend dropping by. read more

Came in to get a vape hit a vape pen Ali help me to pick a a good flavor great experience after all

Ali showed me the entire collection and helped me pick out the best products! He showed excellent customer service and i'm definitely going to frequent here a lot more with the reasonable prices! Thanks Ali! read more

Great location, wide selection and staff are always nice and helpful. It's our go to smoke shop.

In my opinion, prices at this place are insanely high. I was looking for e-cig cartridges refill. Online price = $15, at this place = $30. That's like 100% margin hike. I was stunned. I know they have to make money too....but still, double the price was too much, I think. read more

I love the heavy hitter with all my heart, been going here for years. They have everything you need at amazing prices and Ali always in shop giving the best deals. Definitely would recommend going. read more

Ever since they changed ownership from day one the HEAVY HITTER .... Has been a disappointment to me From the bait and switch of posted cigarette prices never being the same As what you paid...... and every clerk has a different price .... Then you have a clerk jokingly calling you something in they're own language sharmoot not knowing what it means So i walk in to the store and the clerk is not there that day and another guy was there and was on the phone and I said to him what the other clerk called me sharmoot .......and he went off like a mad man full throttled ...So needless to say it was quite derogatory by his reaction and he said that it meant " Bitch ' or 'Faggott ....So I told him his employee had been calling me that for months .., I told him that his employee needed to apologize For his derogatory comments..... and the told me not to come back to the store when his employee was working WTF. Zero for the heavy hitter read more

After leaving my broken ZIPPO lighter with this store for over two months, it was given back to me in the same broken state with a "sorry". I could understand if they did not want to swap it out personally, which I would have done to keep my customer. They never even mentioned that ZIPPO offers a lifetime warranty or suggested that I try sending it in to them directly. Well, that is exactly what I did. Zippo immediately contacted me. They apologized for my experience and said their authorized dealers either swap out the guts of their windproof lighters on the spot, or send them in for warranty replacement. This store never even suggested that, or even acknowledged that ZIPPO has a lifetime warranty on these lighters. Shop at your own risk. read more

Fake Puff Bars. Avoid this place, he gave me another "new one" when I came back to return the first but both of them tasted burnt on the first hit. read more

I was looking for a gift for 'a friend' and Lena was awesome in helping me quickly understand the options based on my criteria. She didn't try to upsell me and in fact showed me the economical options as well which I really appreciated. read more

I called on the phone first and the guy was very helpful he gave me prices and the even the price for a deal if I buy two of the item i was looking for!!--and he was very courteous and I appreciated his good attitude! read more

They owner ordered Peter Stokkebye for me and now carry it. Nice selection of accessories and good vibes.

This is the place to go if you don't want any service and have the worker look at you and offer absolutely no help. Work on your people skills. I can't say that I recommend but then again I guess smoke shops are very specific and you only go to get what you need. read more