Wow I'm surprised at all the negative comments about this station . We come & fill up on Saturday…read moremorning after eating at Panera Bread & never had any problem . The attendant was very polite!

My review is based solely on stopping in to pick up some cold bottled water and snacks…read more I was on the road for work - and was staying at a nearby hotel - wanting to save some bucks on the high prices that hotels charge for bottled water and snacks - I stopped in here to grab a few things. The bottled water was a "2 for 1" (2 bottles of water for a lower unit price). Found what I wanted, paid at the register and was on my way! #SunocoIndependence

I come to the location at least three days a week. The staff is always friendly to me. I get…read moregreeted promptly. The bathrooms are clean. The shelves are stocked. The fuel price isn't too bad. This location is always busy. And normally busy means employees tend to have attitudes. Not this location. I enjoy coming here.

First time coming here to grab some food and drinks after a rough day in Cleveland. It was great I…read morecame here because it was customer appreciation day and I got treated extra special. Clean and convenient store right off the highway. Easy access to the roads. Plenty of cops hang out here too! Plenty of gas pumps.

Employees attitude towards the customers, I believe his name tag said "Kev" on it. He was very rude…read moreand unprofessional. I had asked about the restroom because I know some gas stations keep a key at the register for them and he was very rude about it. And then when I went to go purchase my energy drink he demanding I slid the drink closer to him he was very rude and unprofessional it seemed like he hates his job and it was just an overall unwelcoming environment.

This morning at roughly 10:15 am I was dispatched to this location to retrieve a delivery order for…read morea customer named Stephanie. I arrived a few minutes early and approached the right side of the counter where the employees enter. I waited to be acknowledged for roughly 2 minutes by the 2 women behind the counter. I finally say " I am with DoorDash and I am here to pick up..." and then the women in the neon reflective vest snaps at me "you're just going to have to wait ". So I stand there waiting while noticing the sealed delivery bag no more than 5 feet from me behind the counter. At 1 minute past when the order is promised to be ready I say " may I please have my order?" The woman in the vest becomes irrate. " I told you to wait! I am busy!" And other statements I can't recall. I respond with I did wait. It's late." The other woman behind the counter joins in " you need to unassign yourself from the dash and leave now!" So I get on the phone to report it to DoorDash. While I am on the phone and after about another 5 minutes the woman in the vest comes over and picks up the sealed delivery bag and moves it 5 feet and says" there you go." I do not know why the employees at this location felt it necessary to treat a delivery driver contracted to delivery product from their store to their customer so poorly. Terrible experience just trying to do my job with your company!

Very clean and organized establishment. For Shell, gas price was great compared to other gas…read morestations nearby. So easily accessible and close to the freeway. Many stalls so I have never had to wait to pump gas! They did take away the car wash though

Some employees are really rude and the ones who aren't rude are overworked. They complain about not…read morehaving enough employees yet when I walked in all I see is employees now with attitudes and a manager that's not so nice to deal with.

What a toilet this place is!!!!…read more If you appreciate feeling as though you are in the Southside of Chicago or the slums of detroit, you will feel right at home here!! The place is filthy inside and out The staff are a joke too busy texting or talking on their cellphones to attend to customers!!! They wont bother to set the pump even after prepaying it takes two or three times to go back in and tell them to set the pump.

I really appreciate these guys! I needed to diagnose a front-end suspension problem. I asked for…read morean appointment and Al told me that it would be a week before they could get me in. I asked could I drop the vehicle off and they could check it when they got time that day. I dropped it off at 8:15 am the next day. He called me by12 pm with the diagnosis and did it for no charge.

The staff here at this Speedway is always really friendly. They do tend to always have at least two…read morepumps out of order. If you come in on a late night on the weekend there is usually a cop here for security. I'm not sure if that's because of the neighborhood? The employees are behind glass as well so maybe the neighborhood is not as good as I think LOL but it seems pleasant enough to me.

Coffee here is actually good. Perfect road trip joe. This is literally the only gas station coffee…read morethat isn't horrid to me. The House Blend is the choice to make. Other than the coffee here, i just pump and go.

The owner is an absolute dick and most of the people he has working for him are rude and always on…read morethe phone or being attentive to everything other than their job. But considering the owner is incredibly rude I'm not surprised his employees are too. Oh AND the gas is watered down. Whole business sucks, save your money! :)

I have always trusted Roy at Marathon in Brecksville. Today he went out of his way to pick up my…read morewife and her car when she had a major tire blow-out and I was not available. We have lived in Brecksville for over forty years and we have always been able to depend on Roy and Joey! Gene Benedetto