Hilltop Memorial Park in Carrollton TX is a Dignity Memorial owned property. One would think that, as a Dignity property, the grounds would be maintained in a dignified fashion, being respectful of the people buried there along with their families who visit the gravesites. That is not the case. The grounds crew (if there is one) does not water the grass, which there is very little of at this time. Nor do they plant new grass so the majority of the grounds are nothing but dried cracking dirt with headstones that are sinking - half covered in dirt. Many grave markers are either covered in dirt or sinking on one side so that they cannot even be read. My father loved gardening, always had a beautiful yard, so my sister and I have taken that on for his grave. We have planted grass twice in the last 4 years - watering everyday in the beginning with no help from any groundskeeper. At this time, the water faucets in half of the cemetery do not work. I heard a rumor that one in the far back had a leak however instead of fixing the leak, they have simply turned off water to all but one (1) faucet. I have emailed, called, and shown up in person at Metrocrest to find someone to discuss the situation with at the cemetery. To date I have never received a call or email back regarding the situation. My parents paid their hard earned money for their plot in this cemetery, as I am sure the majority of people buried there did, but knowing what I know now about the maintenance or lack thereof at Dignity properties, I would think twice about giving them any more money. I have visited many times since my dad's burial in 2019 and it breaks my heart to see his gravestone sinking and no grass surrounding it - such a disrespectful view. If you are looking for a peaceful beautiful place to be buried or bury a loved one, I would look elsewhere. I only gave them 1 star because there is no place to give zero. read more