Eli and Ericka were wonderful! Ericka patiently walked me through the repair process for my Miata and kept me informed every step of the way. The necessary parts were ordered and expedited from Germany, and the repairs were completed much sooner than I expected. The bodywork was truly excellent. As a finishing touch, they even washed and polished my car before returning it. I couldn't be happier with the service. I highly recommend this shop! read more

This is my go to place when I need bodywork on my vehicle.Eli is amazing and very communicative. Looks at all the details of your car more thoroughly than most insurance company body shops will. read more

I love dealing with Hilo Collision. The manager Erica is very responsive and knowledgeable. I have used them numerous times for glass replacement, scratch removal, paint touchups.. just about every service they offer i have used and am very pleased with the staff. Leo and Erica truly value their careers and it shows through their finished products. Thank you! read more

It's hard to find a body shop that will actually do a good job at a great price. After getting an estimate with Eli I could tell that he's a man of his word and would make things right if the car was not fixed correctly. He used OEM German paint for my Audi and it looks amazing! I am very satisfied and will be coming here for ever! read more

Hilo Collision Center - Blacked out Audi - Body Shops Near Me - Rancho Cucamonga, California

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I'm so greatful I ended up here. I never heard of this place and it was my last stop after a few other quotes from other collision centers. I ended up leaving in tears because they did such amazing job. I got t-boned and it was the most horriblest experience of my life. I didn't know what to do and I'm blessed to have found this place. Everyone was so helpful and I'm glad went with them. I got a way better price here then anywhere else. They helped me save as much money as I could. I would recommend anyone who needs work done on their car. Thank you everyone and a special thanks to Eli. You really did save me from a bunch of scammers. read more

I feel like this place robbed me. Let me give a back story: I took my vehicle here back in May around Memorial Day weekend after a collision I was in early May, I was able to drive away from the scene of the accident and my car rested 2 weeks before I drove it in to Hilo collision center. The front staff was very polite and helpful, and she took all my information immediately, I came in right before closing time. The communication regarding the insurance company handling my case was relayed in a timely manner. I received my car back June 29th and the evening I received my car back, I heard a loud sound coming from the vehicle. Sounded like I was in a helicopter. I took my car back the next morning June 30th and was told that there was no oil in it. ( My question being, " why would you guys release my car back without oil?") They ordered the oil and filled it for me then sent me on my way after I gave them the check for the remaining balance. The other half was sent by the insurance company. When I left for work on July 1st my car completely broke down on the side of the road. When I called Hilo they told me that they would not be responsible because they fixed what they were paid for and whatever was going on with my vehicle now has nothing to do with the collision. So why did they take my money and send me back with a lemon? They had my car a whole month and released it to me in worse condition then I drove it in. I'm only giving 2 stars because the front desk representative is nice. Otherwise be careful. read more

Hilo Collision Center - My freshly fixed vehicle getting towed less than 2 days after receiving back from Hilo - Body Shops Near Me - Rancho Cucamonga, California

My 2014 Honda Accord got backed into a few weeks back. The passenger rear door was smashed in along with the window being shattered. Because the car is nearly 10 years old, matching the paint was a major concern of mine. I went to visit Eli and discussed my concerns with him. I daily drive this car and take care of it. Eli assured me there would not be a noticeable difference in the repaired parts nor paint. Today I got the car back and wow was I amazed at how great the car looks. The car has not looked this good in several years. Thank you Eli and crew for bringing complete satisfaction with my car repair. read more

Hilo Collision Center - My 2014 Honda Accord. Thank you Eli - Body Shops Near Me - Rancho Cucamonga, California

Hilo collision Center repaired one of our work vehicles last week. We asked Eli if we could drop off the vehicle on a Monday and have it completed by the end of the week. He was honest and straight forward - that was a tall order and he would do his best. Eli and his crew came through and the vehicle was completed on Thursday of that week. We appreciated the responsiveness and timeliness so much. This was one of our work vehicles and every day it was out of service, it was costing the company money. Thank you Hilo Collision Center. read more

Eli did a terrific job and such a pleasure to work with with! Communication was fantastic and my car was done way sooner then expected. I will definitely be recommending them to my friends and family! read more

Great job. I'd come back again. Needed my 2020 ram headlight replaced. Finished in a couple days. No problems.

These guys are life savers! My driver-side door jammed and wouldn't close any more. I called and talked to Eric to explain my situation and he told me to come in. Within minutes of getting to the shop Eric pulled my car in and the crew starting working on it to diagnose my issue. 15 minutes later Eric brought in the broken part, explained with clarity what is broken, and gave me a quote. They ran out to go buy the parts and took care of it the same day. I got to the shop at 9am and was out by 11am. Didn't even notice time go by as I worked on my laptop in the waiting area. So service is awesome, communication is clear, the waiting area is clean and comfortable - feels like I'm in a living room. They have complementary wifi, coffee, and water. 100% recommend this place. read more

Best place to get your car painted. Eli is very helpful and knowledgeable will try and help in every way he can. Actually recommended him to all my friends and family. read more

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My fiancé had to take his Honda Civic in this past week because a guy at work hit him. Hilo sold us on their business with their affordable prices. Great customer service. He dropped it off on a Saturday and the car was done by Thursday. The car looks brand new again! Thank you guys so much. They even washed it and waxed it inside and out. Great people. read more

This is the second vehicle in my family that I have trusted Hilo Collision Center with. Again, as a veteran who pays attention to detail, they have not let me down. I informed him about the hit-and-run with my daughter's vehicle. He took the time to speak to my daughter about repairs and what they were going to do. During the repair process, he kept us updated and provided a timeline of when the vehicle would be read., After receiving the final repairs, I inspect the vehicle and the quality of repairs was incredible. The vehicle came back in better shape and clean inside and out. My daughter was very happy that she got her vehicle back, and back on the road. The repair quality was exceptional and done in a timely matter with no delays, the value that was provided on the estimate was reasonable and honest. The service that was requested was performed in a timely manner and I'm very happy with this team'swork. I am a retired veteran and attention to detail is important to me. Attention to detail is the reason why I keep bringing my vehicles to Hilo Collision Centers . I highly recommend Hilo Collision Center to anyone who's looking for vehicle repairs. Sincerely ALV read more

I would like to commend Eli, Erika, and their whole team for the excellent customer-focused service they provided. I was involved in a collision where I had to partially come out-of-pocket on some of the expenses. They turned an unfortunate incident into a comforting situation. They not only ensured my vehicle would look as if it was never damaged, but they also made it appear as if it were brand new again. Thank you Hilo Collision Center! read more

This is a great place. I don't usually yelp businesses, however; I had to do it for this place. They repaired 2 of my cars in very little time. Cars were done very professionally. The owner of the place is always available and will answer all your questions. He also dealt with my insurance company from day 1 I didn't have to make any calls or follow ups. I definitely recommend this place if you're looking for professional, factory like results. Give them a try, you won't be disappointed. They TRULY value there customers. read more

Hilo Collision Center - Body Shops Near Me - Rancho Cucamonga, California

I needed an Estimate for a Family member who needed a windshield replaced, we chose Hilo Collison center. They were fast, professional, courteous and kind something you don't see much of in business these days. I have worked in the Automotive testing and emission's field for the last 17 years and have worked with many collision centers, dealerships and with most of the leading auto manufacturers. Thank you again for great service! And a special Thank you to Erika and Eli! I would be more than happy to recommend Hilo. KF read more

They are truly the place to go for collision repair. But that's not all that you receive. Erica in customer service truly was a breath of fresh air. The professionalism was a welcoming atmosphere. read more

I needed an Estimate for a Family Member and they were so helpful and quick to get everything accomplished!! We decided to go with them. Got the car back in 1 week which was the fastest turnaround then anyone else was willing to offer. Thank you again to the Hilo Team. read more

I am so glad I went with Hilo Collisions. I was at fault in a car accident and Juan took care of my insurance. I didn't have any conflicts with my insurance company, therefore, Hilo took care of all the paper work. It took about 2 weeks for them to finish my repairs and I was so happy to see my car all brand new. There was a situation with the AC not being charged but I just dropped off my car once again and then they dropped my car off at my house with no charge (the AC charge was not charged as well). I have lifetime warranty on the painting as well. I had an excellent experience with Hilo and I appreciate everyone there! I will definitely recommend this place to anyone. read more

We are so glad that we went to Hilo. We had a bad window master switch resulting in 2 of the windows not functioning. Hilo Collision Center quickly diagnosed the problem and was fast, efficient and reasonable in completing the job. Their customer service was excellent. Highly recommended. read more

Absolutely amazing ! The service here is phenomenal!, I came in right when they closed and Eli was still more than happy to assist me this was my first time dealing with a car accident and he walked me through what I had to do and made it very easy, they work fast and I had my car back within 2 weeks Great service and good pricing this will be my place to come to whenever I need it ! read more

I had a hit and run driver hit my car and took my car to Hilo collision center. They did an amazing job from start to finish. Very professional. Finished my work ahead of schedule and my car looks like it did when I drove off the dealer lot. I am very pleased with the service. Thank you so much for everything. Definitely recommending you guys to friends and family read more

Great service at HIlo collision center. Did a amazing job fix my Honda side impact accident. They have great customer services. Car was ready in week. Highly recommend people to check them out. read more

I had hit some debris on the freeway and messed up my car including my front windshield. I spoke to my insurance range and picked Hilo Collision Center. And Iam Glad I did. They arra with my insurance, I did not have to handle any headache or waist any of my time. My car was fixed, it looks great, looks shiny like a mirror. The molding around the new windshield was protruding out somehow, they even offered to talk to my insurance to get it approved and mentioned that they will call me back to install the new molding when it arrives. What a great team, what a great service, and what a clean professional work. I do recommend them. read more

Some drunk guy wrecked my truck and damaged the front end of my bmw. Eli and Juan took care of me and reassured me that my vehicles would be taken care of. The turn around time for my bmw was fast and professional. Looks better than when I purchased the vehicle. read more

Hilo Collision Center - After accident - Body Shops Near Me - Rancho Cucamonga, California

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Great customer service , my husband went to a few shops for estimates, Hilo's friendly service sold us. Had our car done within a week . Went to pick up our car the guy washed it and had cold water for us while we waited for him to bring the car up.. great job read more

Had my M Sport Bumper painted here at "Hilo Collision Center"! Great service! Very honest & respectful people !

We have had our Toyota truck in 2 times in recent months for body work and they do excellent work and they completed necessary repairs in a timely manner. Excellent customer service and I would highly recommend Hilo for anyone looking for a great body repair shop. read more

Best service I've ever had , quick , reliable , super friendly I highly recommend coming here for any collision , dents paint jobs and window repairs ‼ read more