Hidden hotel with awesome location and views. We loved our room that faced the grand palace…read more Everything was clean and very roomy. Location is close to a ton of shops and restaurants: you will not be bored, that's for sure. I would love to stay here again! Walls are a little thin so we heard our next door neighbors arguing, but it's an older building so that to be expected. Great history and a great host. Thank you so much for a wonderful stay.

Hidden gem in the middle of the grand place in Brussels. This hotel has amazing views if you're…read morestaying in the rooms overlooking the square. The owner is a funny guy who's so helpful and generous. Will definitely be back.

Enjoyed our return stay to The Hotel Amigo. Customer focus and service are delivered at the highest…read morelevel. The bell staff and front desk team are genuinely welcoming. The rooms are exceptionally appointed and the bar area is a wonderful casual experience. The breakfast service is truly the gem of The Amigo, the delicious food choices are exquisitely prepared and displayed. The best part of the experience is your waiter Claudio--He makes you feel like royalty and he easily could delight any world leader with his exemplary level of knowledge and service. Thanks again for another wonderful stay.

Hotel Amigo Brussels was a wonderful experience. The location was perfect for walking. The Staff at…read morethe hotel were so nice and accommodating.

Another incredible stay with a Hilton Hotel. Besides being centrally located, the service and the…read moreroom was spot on. The hotel is within walking distance to many attractions and dining. Upon arriving at the hotel, the lobby is beautifully decorated with seating area with overhead chandelier. The reception desk is to the left and the market area is to the right. The agent was very friendly and went over the hotel amenities. I had made it up to my King Premium Room, located on the 6th floor. The room was very cozy with plenty of natural light. The view was of a park and near by building. The large bathroom had a separate soaking tub and a shower. The hotel amenities included a fitness centre, lounge and a restaurant, which I didn't utilize. However, they seemed to be very popular with other guests. I would highly recommend this hotel... Enjoy!!

What a beautiful hotel in Brussels. We were waiting in the Hilton lobby bar for an Uber for…read moretransport to the Bruxelles Midi Train Station and decided to have a cold beer. Ordered a Brugse Zot beer from the friendly bartender. Getting ready to pay and the executive director of Hilton walked to me an out of the blue said, "His beer is comped". I was shocked and excited at the same time. We conversed briefly with her and then tipped the bartender and left the Hotel as the Uber cancelled the ride due to heavy traffic. We finally retained an awaiting taxi nd left for the train station back to Amsterdam.

Amazing location, room, breakfast, and M Club…read more We started our recent tour of Christmas Markets in Brussels and were pleasantly surprised at how wonderful and convenient this hotel was. Our room was large by European standards, quite comfortable, and well equipped. And the service at the front desk, the restaurant, and the M Club was quite good. As Titanium guests, the very tasty breakfast was complimentary and the M Club a lovely refuge w/coffee, beverages, and snacks available 24/7 and in the evening alcohol and light bites including fresh waffles (note that the hotel resolved the issue of a previous reviewer and you now need the correct key card access). Old Town is a delightful pedestrian friendly village within Brussels with many wonderful sights, restaurants, shops that we loved to explore...not to mention the Grand Place and Christmas markets. And the Brussels North train station was a short walk away from which we took a very pleasant train ride to Bruges (I heartily recommend both the train and the town). There were always taxis right outside the hotel - one day we visited the Atomium/World's Fair area and on departure we took one to the TGV at Brussels Midi (since we had luggage). All in all we were quite thrilled with our stay at the Marriott Grand Place.

After waiting 20 minutes in an unorganized check in queue, I was excited to finally get my room…read morekey. Unfortunately, as I was about to enter my room, I heard a couple arguing inside the room. I knocked and turns out the front desk gave me an occupied room. I finally, after another long wait, got a correct room. The room was ok but very loud because apparently the centuries old building next door is being demolished or renovated and the workers are quite industrious, as in they start in early a.m. so bring ear plugs. Very disappointed in this Marriott property as it did not live up to my expectations for the brand.

I really want to go with 3.5 stars, but will round up for the rooftop bar and for the hotel manager…read moreand her assistance. Great location, right near that Grand Place and Brussels Central. The rooms are a bit dated, but our room was very spacious and the bathroom had double sinks and a separate makeup/hairstyling area. Our big problem was the Air Conditioning. It has just been unseasonably hot, but the AC wasn't going below 24.5 (about 76 degrees). When I called down, the first person said to give it time and she would send a fan up. When I called down a few hours later, the person said she and her colleague would change the settings on their end and set the thermostat to 20 (68 degrees). That evening, it's still around 24 degrees, so we opened the windows and put the fan in one of the windows. It helped cool the room down, but also let in tons of noise and light; bad for sleeping. The next day, when none of this was resolved, I asked to speak to a manager and explained to her the situation. She assured me that she would have a technician look at it and monitor to ensure that it is working properly. By the time we returned later, our room was around 22 (71.6; not what I wanted, but much more tolerable). Again, I find it annoying that none of the other people actually worked to help me, but I am glad that someone did so I can get some sleep. It's definitely not a luxury hotel, as far as service goes, but it served our purposes well in Brussels. If you stay here and need something, I suggest going to the manager. And, to the manager(s), I suggest retraining your employees to be honest with customers about what they can and will do.

Nice, well appointed, clean room close the train station and the grand place. Checkout the rooftop…read morebar for a nice view and sunset. I love my pillow at home. The pillow selection here was great. Only downside was the ac didn't get as cool as we liked but it was unseasonable hot.

Love it! One of the best stays we ever had. Will go back. Rooms small but the breakfast is…read moreamazing.

One of the best hotels I've ever stayed in. Rooms are a good size service is impeccable just a 2…read moreminute walk to the grand palace.

For the last of our 3 city/3 hotel of Europe, I lined up what I felt would be the best of the…read morehotels. This rating may partially reflect the misaligned of the hotel experience to my higher expectations of a Design Hotel by Marriott. The staff was friendly. When we arrived a bit early, they offered to watch our stuff while we grabbed lunch. They mentioned a room should be available early as they were not too booked. We returned in about 2 hours just to check if a room might be ready but were prepared to continue to explore if not. They said the room was cleaned and just pending inspection. Foolishly we waited, it ended up being over an hour and we were now checking in after standard check in time. Frustrating but it happens. The room was spacious but had a few minor issues a hotel of this level should not. They bathroom door would not close all the way, and while spacious, the room is still cozy and without a fully shut door, one could hear, well, everything happening in the bathroom. Further, the sink would not drain unless the plug thing in the middle was fully removed from the sink. These issues were reported but we weren't expecting they be resolved before check out (and they weren't). I was on vacation but needed to check in on a few work items. My biggest annoyance was that their wifi was spotty and best and kept dropping in and out. I ended up having to take my laptop out of the hotel to send a few important emails. Disappointing. Location wise, it's great. Easy walk to everything. Tenish minutes to the train station. In the heart of downtown without being subject to all the downtown craziness. As the goal was to minimize time in room, the location made it easy.

If there's a song that sums up this hotel it would Sadeness by Enigma. Chants are played in the…read morehalls and that aura you feel once you step foot in the hotel. This was for a one night stay in May using my Bonvoy card's annual free nights rewards. This was my fourth time to the city. **Location** Located a 7 minute walk from the Grand Palace on a quieter part of the City Center. **Check-In** Front Desk was friendly and were informative of the spa kit that would be found in the room. **Accommodations** The room had a Dominican chant feel when you walk in. The bed was not bad and the ceilings were high. **Amenities** Reservations were needed for the gym/spa amenities. There's a nice bar and restaurant in the lobby and I didn't get a chance to check it out. **Local Attractions** The Grand Palace is less than 10 minutes away and there's a Carrefour Market 5 minutes away on Rue du Marché aux Poulets.

Why 4 stars? Because it was centrally located and certainly unique!…read more --- --- --- This was the final hotel on our 13 days expedition throughout Europe. With our trip coming to an end, we had mixed emotions - it was something we looked forward to for months while planning it, but damn... we were to tired. We walked over 100 miles during our time in various cities, so we were both very excited to get back to a normal life... and Hotel Metropole was our last stop before making that journey. The main lobby area looked much more like a super old school bank, than a hotel. Outside the hotel, there was a ton of construction going on, as they were completely re-doing a very wide road (think small highway-sized.) The person who checked us in provided us with ear buds in case the construction noise disturbed us, but we didn't hear anything from our rooms. Plus, we loved the very centralized location of this hotel - everything was within one mile, which allowed us to walk to everything we had on our itinerary. Our bellhop quickly became my all-time favorite person in his chosen profession. He had our bags and basically went into an all-out sprint to make sure to catch the elevator, but somehow he did this super gracefully. I was wildly impressed. He couldn't have been nicer and more accommodating, as we had a few questions about the area and the room. The room had very high ceilings and a huge bathroom. It wasn't super updated or out-of-date - kind of caught in the middle. The AC was not turned on for our stay on May 9th, which meant that we had to open the window. Not ideal, but this was the norm throughout Europe at this time of year. Breakfast was offered for 9.50 Euros (Express) or 21 Euros (Full) but we didn't have time. We were only here for one night and had a flight to catch in the morning. My biggest complaint was the situation with the shower. When you turned the water on, it came out of both the shower head and the water faucet and there was no way to turn off one or the other. They were either both on or both off. That would have been fine, but the temperature in the water was wildly different. My shower water was warm, but the bath water was scalding. I would have loved the shower water to be hotter, but my feet couldn't handle the bath water to be turned up any more. It had to have been about a 20 degree difference. Other than that, our stay here was great!

This is a beautiful, old hotel with plenty of history and charm. You're greeted by warm colors in…read morethe entryway, which leads to a large lobby and bellboys who leap to help with your bags. An old-fashioned elevator with a sliding scissor gate awaits to transport you to your floor. The room itself does not have quite the same feel as the rest of the hotel. It's extremely outdated, with pale walls and worn-out furniture. We noticed scuff marks on walls, chipped corners on dressers, and a window that almost fell apart as you tried to open it. We stayed here for our honeymoon, and while the location was excellent, the room was anything but romantic. Still, the rest of the hotel does have an old charm that helps make up for the outdated parts. There was also a lot of construction right outside the hotel, so that might be something to keep in mind when planning a stay here. We arrived at Bruxelles Midi and were told we could take the metro and get off at the De Brouckere station, which is just a few steps from the hotel. We had trouble finding it, though, and ended up taking an Uber from the Bruxelles Midi to the hotel, which took approximately 20 minutes.

We stayed here for a weekend while attending Tomorrowland and it was fantastic!…read more The hotel is simple but functional, they have a gym, spacious lobby and the best part is the proximity to all the hot spots in Bruxelles. And the centraal station is right next door. Our room was big and better than I imagined. Huge bed and bathroom. My only complaint is that the sink smelled like sewage lol. It probably needed maintenance because every time I turned on the faucet, it would burp a nasty smell that went away after a few mins. Made my mornings kinda foul but I was too happy with the overall convenience of the location.

Hotel Novotel Brussels off Grand Place is always my go to hotel when staying in Brussels. I love…read morethis hotel for its cleanliness and location near the Square and Grand Place. Staff is friendly, rooms are clean and updated.