Great hotel and friendly staff. The hamburger was excellent. I highly recommend this hotel. read more

I had family from out of State & we went to your beautiful restaurant for dinner. We were so glad we did because it was the most exquisite satisfying meal. Your food was amazing & our server was right there, bringing us refills. Even the chef came out and ask us if we were satisfied. Yes, we were and we will be back! read more

The best Thanksgiving dinner ever! We will absolutely make this a new tradition! The turkey was the best we've ever had and the green beans and potatoes were great too! read more

Hilton Garden Inn Ogden UT - Turkey was amazing! - Hotels Near Me - Ogden, Utah

Rooms are nice. No problem there. Stay away from the restaurant. The cook needs to go in to a different line of work. Sweet butter on top of a rib eye? The meat was utterly tasteless. The cook was uneven. And, I used all the leftover to re-sole my shoes it was so tough. It came with seasoned fries, that weren't. The parmigiana was a kind of a melted clump on top of the fries. It came with a roasted head of garlic that you were supposed to combine with the sweet whipped butter to make... I'm not really sure what. The bread came with another dollop of the sweet butter, drizzled with honey, and red pepper flakes. The waitress was new, and had really no clue. That's fine, but she should have somebody instructing her before they let her go. Salad showed up finally, First. Then main entrée. Bread made its way over at the end of the service. I changed my mind. Fire the cook. The aged creature that dies to wind up on my plate deserved a better death. Like hamburger. NOT A RIB EYE! Lastly get rid of your food supplier. He's supplying you with a crap product. read more

We've stayed before and it was nice but this time was a disaster. My husband is a diamond member and we had SO many issues. Tv didn't work, room wasn't even cleaned until just before SIX PM, steak was cooked wrong, brought the wrong wine out, kids eating ICE CREAM in the hot tub and drunk loud parents screaming in the pool, and then finally in the morning we tried to have breakfast and it was terrible. Waited 10 min to be told to sit anywhere. Then we go find a table, just to be told we sat in the wrong area, when she said sit ANYWHERE. We waited at the table for almost another 10 minutes!! Didn't even offer to walk us to a new table and take our drink orders or ANYTHING. Theres no signage that says to seat yourself, and NOT on the left side of the dining area. They acted like we were supposed to know how their hotel is runs their restaurant. Absolutely ridiculous and will be filing a complaint immediately. Highly recommend literally any other hotel in the area. This place was a joke. read more

Had the mini suite on the second floor next to Washington Blvd the fourth weekend in August. Check in was messed up. I had made reservations for a 3 pm check in and my room was not ready until after 4 pm. Have stayed on the other side of the hotel in the past with no problem. Might as well have stayed on the starting line of a drag strip. The noise from the street made it impossible to get any sleep until well after midnight. read more

Read before booking. I stayed at this hotel taking my daughter back to college. I've been a long time Hilton Honors member so this is disappointing for me to write. There are a number of room along Washington Blvd the noise level is horrible neither of us could sleep. Finally at 2PM I couldn't stand it any longer so I asked to be moved no rooms available. This was obviously NOT their first complaint on this issue. I was offered ear plugs. I've stayed in city hotels before this was ridiculously. read more

Hilton Garden Inn Ogden UT - Room view - Hotels Near Me - Ogden, Utah

What a crazy place. This was our favorite place in Ogden. Never again. Two room suite and the bath in the master broke. Water everywhere. Maintenance showed up and shut off all water. After we complained they fixed the second bath so we had a toilet. This place is I serious need of a makeover of demo and start again staff is just so-so as you are bothering them. Don't stay here you will be sorry. We have learned our lesson and won't stay again. read more

We stopped in Ogden to attend a concert at the Copper Nickel and selected the Hilton Garden Inn because of it location. Accommodations were very good and the staff was extremely helpful and friendly. If we are in the area again we would again stay at the hotel. read more

The staff are responsive and friendly. My room had a number of problems. On second morning the TV cable quit working - not in the whole hotel, just in my room. The toilet seat lid broke right off. The first time that has ever happened to me. The shower curtain had holes in it. They used to have non-slip mats for the tub/shower, but no longer have any available - even after request. They recently renovated the lobby area which looks nice, but the room was disappointing this trip. read more

This is a great hotel. Parking: They have a very small parking lot on the side of the hotel. You can use the street parking from 6pm to 10am with no fear of tickets or being towed. Rooms: the rooms are nice. Mini fridge was a nice touch Staff: the staff was great. The front desk worker told me about the best places to get food. read more

This is a nice hotel in the middle of downtown Ogden. There are a lot of restaurants and shops nearby within walking distance. the front lobby was clean and modern-looking. There is a restaurant inside the hotel that serves breakfast and also dinner in a socially-distanced manner. Once I arrived at the hotel, I noted that there was a very small driveway where you can pull your car into. If you've never stayed at this hotel and you want to check-in, there isn't much space to park multiple cars and grab your luggage. There is 2-hour street parking on the outside of the building. But, if you are looking to park on the hotel property in their parking lot, you will have to park your car in a separate 2-story parking structure. As I got to the front desk, I was immediately greeted by the front desk agent. She was very friendly and genuinely concerned in taking care of my check-in in a friendly and quick manner. I have no concerns about her and the check-in process. She did tell me about their restaurant serving breakfast and dinner and also offered me complimentary bottles of water. Apparently, all hotel guests can come back for more complimentary bottles of water. I took advantage of this perk through my 6 night stay. After checking in, I took my car around the car, used my room key to open the gate, and parked my car in the ground floor. There is no elevator to the top floor. I always parked in the ground floor covered parking lot. It gets pretty cold out here during the winter time. It's a bit of a walk from the parking garage, through the exterior entry by the hotel meeting rooms. If you have a lot of bags, I would recommend taking the bags up from the front entrance and then returning to the car to park it in the garage. My room was a queen room with the normal amenities. It had a small refrigerator, a microwave, a Keurig coffee maker, and color tv. J/K. It was a nice room with a view of the Indoor skydiving place across the street. Due to COVID-19, housekeeping will only clean your room upon request. I requested housekeeping in the middle of my stay but just requested toiletries and towels during my stay. It's just a temporary sign of the times. All-in-all, I liked my stay. The employees that I interacted with were friendly and always showed genuine concern. Complimentary bottled-water was also a welcome perk. You won't be disappointed by this hotel. read more

A million stars!!!! The staff at the front desk were genuinely interested in our well-being and enjoyment with Ogden and our previous day's adventures through Utah. We had such awful service from rude staff throughout places in Utah and the Hilton staff really showed us their sympathy and wanted to make it up to us by comping our breakfast, which was so sweet! We befriended the breakfast staff and chef too, everyone was just so simply lovely! read more

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I don't like to leave one star reviews but there were so many issues with my stay that it warrants a one star review. The first things I noticed were a hair on my bathroom sink and a cracker on the floor. I picked these up as I realize staffing is tight. Then I spoke to the person at the front desk about the air conditioner and unfortunately she was not able to help. My room did finally cool off. The item that put me over the edge was finding two Whoopie cushions behind the chair in the morning. I took them down to the front desk and the person on duty was extremely apologetic and asked what she could do to make it right. I appreciate that. It does not appear my room was cleaned which is not acceptable. I should have asked to be moved or changed hotels. While I think this was just a miss I would check your room before unpacking. read more

We stayed 2 nights - had no heat after 8 pm! Don't stay in Room 318 which is a "King Jr Suite"...it's impressive LOOKING but the enormous floor-to-ceiling glass wall is a super draft, curtains not insulated, thermostat to increase heat literally did not work at night! We were freezing. There's a gas fireplace in the room which had no directions & also did not work. The front desk staff & restaurant staff were great. To their credit, they took 50% off our bill for the lack of heat which was appreciated!! (Disappointing experience.) Free parking is next door. Nearby skiing is Snowbasin + Powder Mtn. Breakfast not included & pretty pricey. read more

Nice rooms and friendly staff! They had what we were looking for. The room didn't have a safe, which is a bit odd to me. The bed was crazy comfortable. Unfortunately, the staff in the halls were yelling around 8am, so that made it a bit frustrating on a Sunday morning. All in all, still a great experience. read more

I had a great experience here at the HGI in Ogden. The bed was comfy, the room was a nice size, clean and the bathroom was great. The view was nothing to write home about but that's ok. The staff, it was Lauren and I can't remember the other girl's name, were really friendly and helpful. They have plugs in the bedside lamps (which I can't say is always the case in hotels) Which makes charging your phone easy. There are also 2 plugs on the desk as well. The light switch has a LED around it so that when you enter the room in the dark, you can find the lights, a really nifty touch. I'd def recommend anyone coming to town to stay here. read more

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Bethany, Alex,Lexus, Steven were awesome. Great location in Ogden. Thanks for all your help read more

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What an awful, dirty hotel. It's outdated, in bad need of a remodel and smells like smoke throughout the hotel. Never mind the street car racing that is still going on at 11:30 at night. Nothing at this hotel is up to Hilton standards, except maybe the signage. We have been staying at Hilton properties throughout or two week road trip and they have all been wonderful until tonight. As for the staff, the guy at the front desk is totally checked out. Disappointing. read more

We do NOT recommend staying here. We booked several weeks out a one bedroom kind suite (with a door separating the bedroom and the living room style space). This would allow us to put our baby to sleep early in the evening and still allow us to hang out in the living space for the night. When we arrived she took our card and ID them non chalantly said "due to a room closure we will have you in a junior kind suite instead of the one room suite". She said it so slyly it took us a second to comprehend. When we asked for clarification she said it would not be a room with a doored bedroom but instead a single living/bedroom area with a "partition" between the bed and living area. We had gotten this hotel for the sole reason to have a one bedroom. When my husband asked about the price difference, she then said they normally don't take the difference in money off. What? The cost is $25+ a night difference. When we said we would leave she then offered to take off $25 on the reservation. We asked why we were never called about the issue and she said it wasn't her problem because she just got there for the day. The room we were told wasn't available due to AC being broken for several weeks. We left. Luckily they cancelled our reservation or we would dispute the charge. read more

Nicest Hilton option in the area. Parking is easy to find and free for guests. And it's for guests only. Not a shared public lot. Well lit and feels safe through. Lobby is nice and there's a little store for incidentals as well as a bar, restaurant, and small conference facility. Everyone was friendly and efficient. Room was clean and had all the usual amenities of a Hilton Garden Inn. It's less expensive, generally, than the nearby Hampton and is far superior in my opinion. Walking distance to loads of dining and entertainment is a bonus. read more

Bread comes pre-toasted. Can't recommend it enough. Addison works the dining room. He is a total rockstar. Ask him about Star Wars and to freestyle some beatboxing and you are in for a treat. Seriously, This guy works his tail off and just wants to see the customers happy. read more

We recently stayed at the Hilton Garden Inn in Ogden. This was our second stay at the hotel. While there were some good things about the hotel, this stay was not great. To be fair, our stay was last week and like many businesses the hotel was dealing with the Covid issue. But here are the negatives: when we signed up for our stay through the Hilton website, we had the choice of whether or not breakfast would be included. It seemed like a good deal so we paid the additional to have the breakfast included. Nowhere on the website did explain that it was not the standard breakfast. When we checked in they did let us know that the breakfast would be a box that we could pick up and eat in our room. I specifically asked if coffee was included and the answer was yes. The next morning we received the box that had breakfast in it but there was no coffee. The box had a variety of items but little effort went into the item. For example, a hard boiled egg with no salt or pepper. We asked if there was any coffee and the person behind the counter rudely said no we don't have coffee. I then asked if we could change our reservation for the next three nights and have the breakfast removed. I was told "no we can't do that because of the way you made the reservation." This was an outright lie. The breakfast box was terrible and no coffee. Later in the day when there was different person at the counter I asked to have the reservation changed and it was changed. The next three days there was coffee but there was no non flavored creamer. Just poor effort at service. We stayed four nights and one of those nights our room was not cleaned. No notice of the lack of housekeeping so we didn't prepare and put towels in a pile. While this is not the biggest deal in the world, it is not a reasonable way to do business. It was probably a budget cut item but housekeeping is a pretty important job to keep filled in a hotel. The parking at this hotel is pretty poor. You have to be in pretty early in the evening to get a spot in the underground parking garage. The top level the parking garage is available but it is open to the public and does not feel very secure. This is something that I was willing to deal with because I like the area that the hotel is in, But the parking is not close or secure and that could bother some. But there is some good also. Other than the one experience that I've already explained the hotel staff was very friendly and helpful. The room was comfortable. I am ranking my stay pretty low. I might consider staying here again, but I would think twice. read more

We recently held a business meeting at the Hilton Garden Inn. It's convenient location and parking was what made us first look into booking there. But, what made us decide to was Desiree their events coordinator. She was amazing with getting everything set up for us. She was very organized and asked questions regarding the meeting that I hadn't even thought of. She went out of her way to make sure everything was ready for us and that everything went smoothly. It was a great experience for our office and we will definitely be back and refer our friends. read more

I stayed here for a weekend because I needed to clean out my storage unit from when I used to live in Ogden. I was back and forth bringing stuff and the lady at the front desk Sophia was the kindest and sweetest person. She was so busy and there were so many people in the hotel but she was so kind with anything I asked and patient. I would highly recommend staying here because customer service like that is always so comforting! read more

My family did an 80th birthday party for my mother at this location. We stayed the weekend, with a final event catered by the hotel. It was amazing! The entire process was easy, affordable, and with a great location. The staff was incredible from Desiree, the catering manager, to Lidia for helping book the rooms. They even did a special cake exactly as requested in honor of her birthday. I was worried about food from a hotel, but it was a absolutely delicious meal!!! Thank you so much!! read more

This is a beautiful property. I've been so impressed with our stay here. Starting with the email I received two days prior to getting here saying that we could get an electronic key to our room right on my phone. And I could check in via the app as well so I didn't even need to go to the front desk. I was able to pick my room and floor as well. Very nice. When we got here I pulled up the app and used it to unlock the parking garage and pulled right in. Awesome. As we walked through the front lobby/ restaurant area to get to the elevators, my daughter exclaimed "we are definitely eating breakfast down here!" Our room is spacious and very clean. All of the staff has been super friendly. And the pool was fun as well. Over all a great experience. read more

Clean, comfortable rooms. Wonderful staff. A wonderful break from our cross country drive

Omg amazing!! The crab cake alone is to die for. Red lobster has nothing on this. Every one needs to come here. Fine dining even with the little ones. I have been here several times and will keep coming back. LOVE IT!!! Ps i could lick the plate i probably would read more

Hilton Garden Inn Ogden UT - A work of art - Hotels Near Me - Ogden, Utah

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Very disappointed with my stay. Checked in around 4:30 am and was woken around 11:00 am with housekeeping beating on my door. I was apologize to and offered a free beer that evening. The bar was closed due to a private party down the hall.. I was basically told to piss off. Diamond member??? read more

I've stayed in this and sure it's on if the best u will ever find in this area. Am attending a conference and this hotel was recommended by Lockheed Martin Co.. read more

Hilton Garden Inn Ogden UT - Hotels Near Me - Ogden, Utah

After a horrendous experience at the Hampton Inn and Suites on 6/4 the Hilton Garden Inn was able to get my family into three rooms on the same hallway at 9 o'clock at night. I want to say thank you to the wonderful staff that saved our family reunion! Rooms were clean and well maintained. read more

We recently stayed 3 nights at the Hilton Garden Inn, Ogden, Utah. We brought our dog so we were in a room on the 4th floor, room 421. The carpet on the entire hallway of the 4th floor was disgusting. The room looked as if it hadn't been thoroughly cleaned in many years. The bed sits on a wooden platform. The exposed wood next to the mattress was filthy. We had to use sanitizing wipes to clean it. The furniture looked to be about 25-30 years old, if not older. One of the side tables by the chair was so unsteady we had to push a couple of the legs back in place so it wouldn't fall over. There was mold growing on the shower near the ceiling. We didn't see any bedbugs, but I would never advise staying here. The only positive was that the pillows were nice and the front desk was friendly, although not too accomodating. read more

Desiree was so easy to work with and helpful. We have held our annual strategic planning meeting at the hotel the past two years. This year the hotel had some challenges beyond their control, and Desiree helped us so that we could continue our meeting with a short interruption as well as making us feel appreciated. I sincerely appreciate her. read more

My husband and I went to the Bistro for our 3rd anniversary last year. We are foodies, and had read about the amazing things the Chef was doing here. Our meal was amazing, the service was prompt and excellent. I will never forget the stunning galette we had for dessert. So--we decided to make it a tradition. We went back tonight for our 4th Anniversary. The restaurant is open from 5:00 p.m. to 10:00 p.m. We got there about 5:45. We sat in an empty dining room. We sat in full view of the kitchen area. We could see part of the way into the kitchen from where we sat. 10 minutes went by--and no one came out to give us menus or water or anything. A young female server with tattoos appeared from the kitchen and walked past us to the lobby desk--she didn't even glance in our direction. She walked back and forth like that at least 3 times. At one point she went into the back and I *thought* I heard her tell someone that a table needed service. We saw a male server in the kitchen area mulling around. At one point he was drinking something out of a cup. Then the chef came out from the back and went over and sat down across from a young woman who was sitting at a table just outside the kitchen area. Where he proceeded to interview for a morning server position! In the middle of the dinner service?!? I mean--seriously? So at that point we realized (1) we were never going to get anyone to take our order and (2) even if we did? Who was going to cook it--the chef was otherwise occupied. My husband hit the roof, and got up to leave. Just as he did, the young man who had been drinking in the back appeared to come out with menus saying "I'm so sorry--I'll come over right now." Too late--my husband blew up at him and told him that our anniversary had been ruined and stormed out of the hotel. The chef was between my husband and the server--he never moved, never apologized, just kept talking to his prospective employee. During the dinner service. So...I went up and talked to the person behind the front desk. I asked her who was the manager in charge of the kitchen? She said "the chef." Well that killed it. I mean--if the chef is too busy to run his own kitchen because he's interviewing in the middle of dinner service while his servers either ignore customers or can't be bothered--what is the point?? I told the desk clerk what happened, told her our anniversary plans had been ruined, and we left and had dinner elsewhere downtown. Which was a shame because we really really REALLY wanted that food!! Our mouths were watering looking at the pictures on the wall of the crab cakes and the dessert sampler. And now my husband will NOT go back there and I can't say I blame him. Something special has now been ruined for us. I left the desk clerk my name and number but seriously doubt I'll get a call. And my husband had already said that if they offer us a free meal he won't accept because of how we were treated. And--our anniversary is only on ONE day a year. This was not just another dinner you "make up." I hope the chef moves to a stand-alone restaurant in the Ogden area to ply his trade so we can enjoy his food again--and soon. (Side note: when I was talking to the desk clerk, the server with the tattoos came up to her--again--and I gathered that someone had skipped out on their check and she wanted something done about it. 1. Skipped out? Probably because she didn't bother to check on them for who-knows-how-long? 2. So what? Give he receipt to the clerk and get on with it! Ignoring your other tables won't get you paid or make up for what you just lost. Duh.) read more

Hannah at the front desk was amazing!!! When we arrived she was dealing with a very rude and difficult man who was yelling at her until she was in tears but she handled it very professionally and was able to turn around and give us great service! If he ends up complaining about her, just remember that in this case the customer was NOT right! 5 stars for Hannah!!! The rooms were nice and the bed was comfortable. The location is perfect for out of towners who do not know anything about Ogden. We were easily able to find somewhere to eat dinner and breakfast the next morning. read more

From the moment we checked in, we have had nothing but 5-Star customer service from the front desk to the manager Todd! Even when I was unsure of the a/c settings within 5 minutes the technician Chris was at our door to check things out! Somehow they heard it was my birthday & sent up chocolate dipped strawberries! Bottom line - next time we are in Ogden Utah, we WILL be staying here! Mike & Darla Elk Grove, CA read more

I returned to Utah for the first time in many years for a high school reunion. We have a huge number of Honors points that we hadn't used and decided to redeem some here. The Ogden Hilton Garden Inn was a fine place to stay. The staff was friendly and helpful. (as people in Utah generally are) It is centrally located in Ogden and Ogden itself, is undergoing a renaissance and looks much better than I remember it from years ago. (I love the multi-colored statues of horses on every street corner) The rooms are clean and well appointed. We took advantage (gold members) of the free breakfast buffet each day and it was very good. (there is one chef on the weekends who really gets poached eggs right) We loved the fresh fruit also. I would recommend the Garden Inn in Ogden. In fact, I would love to come back in winter to ski at Snow Basin and have one of the suites with a fireplace. read more

POOR CUSTOMER SERVICE- Well we didn't even get to stay. They sold our room or gave it away. We didn't find out until after driving two hours to stay with my family. Upon arrival we were informed that the hotel was full and there was nothing they would do. The evening manager rolled her eyes at me was dismissive and completely disrespectful. Even waved me off with her hand. I have never been treated so poorly with someone who works in customer service. She also told my husband there was no available hotels in the area and that the closest available room was at their Hilton hotel in Clearfield. Before heading back home we decided to try Courtyard by Marriott which was more than accommodating and welcomed us in. Would never recommend staying at this Hilton location. read more

Nice hotel, beautiful rooms, and a very helpful staff. This location is in a prime location and it is within walking distance of pretty much everything there is to do. Unfortunately, I deducted one star because the AC downstairs was broken and it left the lobby extremely hot. read more