Only one door to enter the hotel. You must pull up to the curb out front, go in and register, go…read moreback and unload. Drive to 1 of 4 parking areas, not well lit, walk back to the hotel. No pet walking areas except on the street. Very busy street intersection and it's extremely loud and noisy. NO refunds, probably because of the inaccessibility of the parking and unloading. Bring ear plugs, pack light. Comfy beds, within walking distance to bars and restaurants.

A large, historic hotel located very centrally in downtown Ogden, right at the bus stop for the…read more(free) downtown trolley bus. Impeccably clean and supportive of questions and preferences. Alex was a constantly-smiling gem of a front desk manager and gave us good insight into local options for dining and sites. We were on the sixth floor at the NE corner suite and had a very nice view of the mountain range. Traffic noise below was negligible at night and I would request this room directorial in the future. The bath gel smelled very good and the shower was instantly hot with good pressure. I would like to see more channels available on TV, though -- it seemed that only 12 or 15 were available.

Great hotel and friendly staff. The hamburger was excellent…read more I highly recommend this hotel.

I had family from out of State & we went to your beautiful restaurant for dinner…read more We were so glad we did because it was the most exquisite satisfying meal. Your food was amazing & our server was right there, bringing us refills. Even the chef came out and ask us if we were satisfied. Yes, we were and we will be back!

We drive some,, this is the BEST Best Western we have stayed in,…read more2x in late 2025, others get 2-3 stars!!

If I was to rate this hotel on pet friendliness compared to other pet friendly stays of our recent…read moretravels, this place was friggin awesome. We will try to stay here again when passing through. It was the best! Leash off pet runs for both large and small dogs. Plenty of other unimproved areas as well as an expertly manicured awesome waterfall, pond and real grass garden behind the joint. The garden area is isolated from a busy train track by a large berm but you can definitely tell the trains go by. There's a couple of gas stations as well as a 7-11 just a block away to top off the tank and get a slurpee before you get back on the road. Breakfast was a typical free menu but I noticed they had a rotating feature each day. The hotel grounds and room were very clean and orderly with plenty of parking just outside of the first floor rooms. The pet friendly room had hardwood flooring so it was nice to walk around barefoot instead of putting on shower shoes just to go to the bathroom. The room was very clean and nicely adorned with necessities. An excellent pet friendly stay. Dicks

I recently stayed at this property during a business trip…read more If you've never tried "Tru by Hilton", it has a very utilitarian sensibility...kinda sorta like Hilton meets IKEA! Nothing fancy but has most amenities any business traveler would need including ample free parking and walking proximity to the many restaurants on 24th street. My only gripe is NOT having a full size ironing board...having only a table top one which is super difficult to actually iron a shirt! Forgivable but annoying for me! Otherwise I'd stay here again while in Ogden!

Busy. Busy. Busy. The rooms are copy/paste from any other…read moreTru by Hilton. Nothing notable there. The location is decent. Walkable, with some restaurants and ~4 bars in close distance. Good amenities: games, outdoor fire, pool, gym, pool table, free breakfast, etc. Accessing the parking lot is a pain. Our GPS had us enter via a narrow, one-way alleyway. Inconvenient for trucks & larger vehicles. Parking was a nightmare too, with few spots available. Maybe we showed up during an event or something, because check-out at the counter in the AM had a long line, breakfast was littered with people, and the lobby was rarely empty late into the evening. It also seems like they are understaffed.

Love this place! We have relatives in Ogden and every time we come to Utah we stay here. The…read moreservice and people at the front desk go above and beyond to accommodate us. The gym is nice and spacious, there's a laundry room and an indoor pool and hot tub. I also like that there is a lot of space that you can use for working or studying. There's free coffee and tea at all times which I personally enjoy. People on here complain about the breakfast but I mean it's free and it's first come first serve ‍. There's usually only one lady running the whole breakfast place and she's busy running around trying to get stuff filled and rotated. Honestly if you get there after 9 probably not much left.

Top hotel in Ogden matter of fact top hotel I ever been too. …read more Great food, and variety. Very clean, there's a pool hall, pool, weights.

This hotel was so lovely and it's in a great location. The downstairs lobby and everything there…read morelooks amazing, but go upstairs to the rooms and it fails. The staff is very nice. It's not their fault that management hasn't taken care of the hotel properly. At least the bed was comfortable. I rarely have to come here so I don't know if I'll get to see them fix this problem or not. I hope they do. I really like this hotel in this location.

Complete Reno needed and more attention to cleanliness. Dirt and hair in the tub and actually had…read morehairs hanging off the clean towels on the wall. Holes in the walls in the hallway. No housekeeping service. Asked for mountain view on higher floor, got a room on the 4th floor with a view of the back parking lot. Staff is nice, but the hotel is not up to Marriott standards.

My niece was married at this hotel the beginning of August. I personally was extremely disappointed…read morefor her and the groom! First and foremost, the AC wasn't working. By the time they brought in fans to the luncheon, most everyone was done eating. The luncheon itself wasn't even set up on time (tables, chairs, ect). The food was wonderful since it was catered. The "kitchen" area was dirty and when told to get water from the sink (For my mother) there was dried puke in it! The hotel staff were rude and threatened to kick people out just for asking to have things taken care of. The parking (or lack of) was horrible! Most everyone had to park and walk, in the heat, to the hotel several blocks in order to not be towed from the parking they did have! I'm hoping my niece and her spouse were too happy to notice any issues! I DO NOT recommend this place unless a TON of things have been fixed!

JUST DON'T! I've never been more embarrassed to stay somewhere for an anniversary. They have zero…read moreinterest to make it right. We could have paid less for a much nicer hotel. Paid top dollar to stay in a motel that is literally falling apart around us. The nicest part of the place are the ceilings in the lobby. Front desk staff was lovely - but I tripped twice on the carpet walking out of the bathroom that wasn't secured down - too OLD. Paid extra for a breakfast that was non existent. Didn't dare shower. Total bait and switch and a lawsuit just waiting to happen. Get it together Bigelow! You can't have a "fully renovated" historic hotel without updating your rooms. It's just not safe and I would never recommend staying here, EVER! I couldn't bring myself to take more pictures because I was so upset.

Hotel is in good conditiion and clean with two sitting areas and a business center in the lobby. A…read moresmall indoor pool, good size gym and guest laundry facilities available. Plenty of parking with handicap permit and Diamond Member spots near the door. Covered portico for loading and unloading your vehicle. Hallways and rooms are carpeted. Room vestibule is a hard surface floor. The fridge, microwave, ice and coffee are in this area as well as two hooks and a small shelf. The room has a good size built-in luggage rack that will fit 2 small suit cases or one large. The desk area with lamp was a good size with a comfortable chair. The chaise lounge is comfortable and will fit 3 people side by side. That side table was very useful. The King bed was too soft for my preference. Felt like I was in a divit. Large fluffy pullows in a variety of soft and firm. Sheets are soft and comfortable. Aircon controls are inside the unit. It was a bit loud but not outrageous. Everything was clean and tidy. Two roll up/down shades: outer one for privacy lets the light through while the inner one completely blocks out the light. Bathroom looks updated with a large walk in shower enclosed by two rolling glass doors. Bath mat is on the door mounted towel rod/handle. Shampoo, conditioner and body wash are mounted inside the shower. There is also a small shelf for your personal care items plus a large safety bar. Plenty of vanity space. Lotion and hand soap are mounted on the wall. No small soaps. Three bath towels, two face and hand towels are soft and absorbant. The faucet is installed so far away from the sink, water barely falls into the bowl and everytime it is used makes a wet mess on the vanity. Toilet is clean, worked well and had two rolls of tp. Tissues on the vanity. Towel rack over the toilet. The breakfast area, behind doors when out of service, is well organized with entrances/exits on each end. Six hot food options were available during our Monday morning visit. Veg/egg white omlette, egg and cheese omlette, sausage links, turkey sausage, biscuits and gravy. Oatmeal with some add ins, cold cereal, fresh fruits, juices, fridge with milk, yogurt and cream cheese take up the back wall. The front wall is a pancake maker with fixins, bagels, bread and muffins near the toasters and jellies. Coffee, available throughout the day, is made by a machine on demand and takes a minute to pour. This is a strong brew. Decaf and hot water are available from the machine as well. Tea and cocoa are on a seperate counter next to the two coffee machines where you will find creamer during non-breakfast hours and half and half is added during breakfast service. A line quickly formed at the coffee station during breakfast. A variety of seating is available in the breakfast area with one TV showing news throughout the day. A local newspaper is available here as well. Staff were pleasant. A small store offers snacks, energy drinks and the like. Soda machines are located on each floor between the elevator and ice machine. One elevator seemed enough for this three story hotel.

This hotel needs a good update, but the staff was helpful and friendly…read more Pets allowed, within limits, so our dog stayed with us. Rooms were aok, but fairly standard. Overall, this was a standard Holiday Inn Express with good staff, good recommendations for dinner, but one night was enough and then we moved on. Recommended with a few caveats.

Stayed 2 nights. Whole place is clean, and very nicely updated. Staff was very nice. We had a king…read moresize bed that was firm and comfortable. Everything worked in the room. TV was loaded with channels. We found an enjoyable stay with large indoor pool, full breakfast and large areas for guest to relax in. Would definitely stay here again when in the area. Room price was below competitors in same price bracket. A great value while traveling.

My husband and I stayed here in the past and found it to be friendy and clean. On 5/16-18th 2026 …read more Older dark/gray hair tried his best..but stubbled on computer skills. When leaving never could figure out to print out receipt Booled two nights on booking . Com and had to book for 3rd. Night seperatly. For 3rd night we were told to come back to get our room keys for they would need to get rekeyed for us to get back in to our room ..so we went down around 10 am no one was at front desk. We ended up ringing bell for service no one came. A lady who helped us the night before was eating her lunch. I said excuse me and explained to her what was needed she said she was on her lunch and to ring bell I told her I did. She was so nice and came over to help and had trouble trying to figure out on computer to really no felt of her own. Then a guy came out named Rick..he was just rude to her etc and made the scene uncomfortable. She had completed what needed to be done No soap (bar) coffee pot had no pod filter, so first morning no coffee in room. Did end up asking for coffee pod filter and got one to find out next morning coffee pot didn't wk. Ugh! On leaving on 3rd morning wanted receipt and couldn't print one out. No safe in room. Bed was comfortable and seemed clean. On first day TV was not set up. I figured it out..breakfast was o.k but stayed at many hotels and this one for breakfast was rated a C. . I personally will not stay again. They must of changed hands and they need to get it together. Poor service. .

The owner is a very inconsiderate man, he had yelled at my kids for being in the parking lot at…read morenight asking them to go into busy ogden on a Friday at night all alone, he didn't talk to the parents just yelled at my children.

My intention is not to deter anyone from staying at this location…read more I read a previous review that posted a more than slightly different opinion of this motel. I went with that review and it appears that someone may have viewed this motel though rose colored glasses. Other than the pictures, the only other thing that I would mention is that 2 women approached me for a ride which I could not give ( I took an uber to that location because my I dropped my truck of to be repaired). They then asked me if they could come up to my room to get warm. I have compassion for my fellow human beings but I denied this request as well. You can read between the lines of you wish...