Quality of service is good. They are good honest people that do their best…read more Ask questions and get their detailed report on your car. It is impressive and you'll get to see exactly what is wrong with the vehicle before it's repaired. Waldo is a Gem! Very people and customer friendly.

had my AC repaired here in June. their technician did not properly flush/evac lines or replace rear…read moreexpansion valve, leaving contaminants. this caused the new system to be contaminated. i am now needing another AC repair. i spoke with Waldo over the phone, he stated i would be covered under their warranty. i called later to confirm an appointment, as i'm a single mother and need this addressed asap for my children. when i spoke with Waldo again, he stated i was NOT covered by the warranty even though my repair was done in their shop by one of their technicians and the work was also logged in their system. at this point i just want a refund for the "repair".

After a lifetime in another state, I was new to Savannah, and after having driven my 2013 Hyundai…read moreSonata over 3000 miles to get here and with over 200,000 miles on the odometer, I knew that my car would need some tender, loving care and maintenance, but, like so many, I was terrified of not having a qualified auto specialist that I could trust. Maybe that's because I came from a large metropolitan city and wasn't used to the small town service that places like Skidaway auto repair provide. Pat runs the place, and upon meeting him I was delighted by his demeanor and his patience at explaining things to me so clearly and simply. I obviously don't know much about cars, but he didn't take advantage of that. In fact, they told me exactly what was wrong, how much it would cost, and educated me on what kind of things other mechanics, less scrupulous mechanics, would tell me and charge me, and how easily I could be taken advantage of. He made me feel like a relative was looking out for me. He even replaced a burnt out brake light for me, FOR FREE, on the spot, without waiting. Here's an example. My check engine had been on for quite a while, and he hooked up his magic gizmo to my car and within 30 seconds told me that a gas tank sensor was faulty and responsible for the check engine light. To replace the part with labor would cost about $300. However, by simply replacing my gas cap ($3 at any auto part shop) and not minding a few "false" fill up click-offs at the gas tank, I could live with the check engine light and save $300. This was on my FIRST visit to his shop! Now, tell me, in this day and age, with the economy hurting, who does that?! Pat does. The peace of mind I now have in knowing that I have an auto mechanic I can trust and who's fun to talk to, is yet another reason why I am increasingly enjoying living in Savannah. Trust me. He'll take care of you. Tell him I sent you. Thank you, Pat.

If zero stars were an option.....Extremely disappointed with service here. Been going here for…read more'simple' issues the last 2 years where it was known fixes for the issues I've had. However they were unable to 'fix' a knock that my 2014 CRV kept experiencing after their so called fix after 4 trips. First bill was for $1400...no detailed receipt so can't remember exactly what was replaced. The next 3 times it was for a compressor replacement which obviously was not the issue as it kept knocking. We paid $1000 one time and then no charge on the next two replacements....however we all know what an inconvenience (but necessary) these issues are. Was told the second compressor replaced the 'defective' one and then the 3rd one was a different manufacturer which ended making the knock worse! Ended up at another auto repair and short story....the knock was finally fixed and the bill at half the cost of the original $1400. Called Skidaway to ask for some reimbursement and stated he would not offer any as "we didn't have the part to give him". There was no part to give back cause it wasn't the compressor! Word to the wise....do not waste your time going here.

Minus 2 stars. Say they won't work on older than 05 sight unseen. Weak. Shop and reception look a…read morebit too clean - like a shop that rips people off.

I am not sure how this place recieves such great reviews. I felt as though I was being taken to the…read morecleaners. I went in knowing that I had a wheel bearing needing replacement on the front drivers side. I was quoted that it would be a $90 diagnostic fee. It turns out the diagnostic fee was $190. The diagnosis's came back and I was at a loss for words. I was told that I needed wheel bearing on BOTH the driver and passenger front. I was also informed that the bushings for the control arms needed to be replaced. The cost for this: $2822 plus an alignment @ $125. I informed them that I would be picking up my 2014 Toyota Corolla and doing it myself. I decided to go to Auto Doctors @ 172 Mead Rd Ste C Hardeeville, SC 29927. I told him what was diagnosed by Beachside Auto Care and he said he would diagnose also (No Charge). Jason came back saying that only 1 wheel bearing was bad (the one I thought) and my control arm bushings with showing wear, but did not need repair yet. Total bill from Auto Doctor $425. SAVE YOURSELF A HEADACHE AND AVOID BEACHSIDE TIRE AND AUTO.

Excellent communication and honest work. Love that in a mechanic! My issue was not resolved and so…read morethey refunded the whole bill!

Such a high quality and dependable auto shop! I came here when I was having issues with my Jeep…read moreCompass batteries. It has two and Mall Auto had one in stock. They took it upon themselves to see if another shop had it in stock and they did. Soooo, they got me in and out in a few hours and made an unfortunate situation a lot less burdensome. I can't recommend them enough! ***Bonus points for the cute Halloween decorations!

Mitchell's Automotive is the greatest auto repair shop I have used in over 40 years! Being retired…read moreArmy and now living in Richmond Hill for over 10 years, I have wasted thousands of dollars on four different businesses here locally. The final straw was when I received an estimate of $3600 plus $200 for diagnostic to fix secondary air injectors on my 2008 Toyota Tundra (named Semper Fi after my late father-in-law). After checking Mitchell's excellent reviews, I took a chance with their $135 diagnostic exam. Two days later, it was only a minor repair from a squirrel or rodent chewing through the wires! My total bill came to $475, to include an oil change and tire rotation!! We are picking him up today and our prayers of finding a trustworthy business to service our vehicles is finally over. A huge shout out to Dustin for being a true American of his word.

They inspected the brakes and said the rear brakes had some life left in the pads and rotors. They…read morereplaced the front pads, rotors, and calipers for $970 .When they ordered parts a wrong part was sent. The re-ordered but called to say it would be finished by morning. Fast forward to the next day. I picked up the car and the brakes work perfectly. I think I have found my new service mechanic shop. They offer good work at affordable prices. I will use them in the future. They don't have a shuttle service. I only spotted 4-5 chairs with a TV. The room was clean and there was a coffee pot. I opted for an Uber ride home at $20.00

Great people and great work at a fair price! Highly recommended, they are really good…read more Al Wiegman

First, I have to say the customer service here is absolutely exceptional! I called about getting my…read morefront brakes done, and from the start, everyone was so pleasant, friendly, and kind. Unlike other dealerships, they don't try to charge you an arm and a leg. I highly, highly, highly recommend this place! They truly go above and beyond and treat their customers with the highest level of respect. Plus, the service is quick--which is always a huge plus. I'm happy to support a locally owned business that genuinely values its customers.

I was really impressed with the professionalism, quality of work and customer service on a recent…read morevisit to Auto Intensive Care. I had made an appointment because my "Check Engine Soon" light had come on, in addition to needing an oil change and a repair having to do with an issue with my windshield washer fluid not dispensing when the reservoir was full. I was greeted upon entering the office and was taken immediately to wait in a nice, comfortable waiting room with tv, magazines, beverages and snacks. The repairs were completed within the time frame they promised, and the car ran beautifully once on the road. I love the very detailed scope of work with fees that they provided, in addition to receiving an email a few days later with a link to their website where I could schedule a future appointment and even see a history of all the work that had been done on my car. That last feature I really appreciate and relieves me of the necessity of having to search through my auto records to see what work had been done in the past and what still needed to be done in the future. Needless to say, I highly recommend Auto Intensive Care.

I cant say enough about the quality and level of customer service that I received. They value your…read moresafety and of course your business. Friendly and honest. What more could you ask for.

Moved to the area a week ago. I had car trouble today on the way from work. I called and they got…read moremy car in within 30 minutes. The staff was the friendliest I have experienced in my life. Very knowledgeable about vehicles of all makes and models. I will be getting my maintenance done here from now on. What an experience. They charge a fair price and perform the work that is needed or requested. There wasn't the hard sell moment about air filters or windshield wipers. I would just like to say thank you for making my day easier and it is something I won't forget.

I was on the road hauling horses north and the alternator on my truck went out. Billy and his team…read moregot my truck sorted, and had me back on the road in no time at all. These are people who are honest and care about the work they do, I would highly recommend.