Filed a Hippa violation against this office Pulmonologist their CNA Kalessha did not verify she was…read morespeaking with me and start screaming my medical history over the Bluetooth speaker. She works under Dr Bilali Safadi and Amelia Schroeder Physicians Assistant Kalessha called me and lectured me on not having a catscan. My sister died suddenly and unexpectedly, knee surgery and life issues delayed my catscan appointment. No compassion or empathy just unprofessional behavior. When I advised Amelia she sends me a letter that I am non-compliant Amelia Schroeder did not even address her employee Kalessha being unprofessional. She condoned her behavior use caution

This is the worst hospital I've ever been too my mother requested a ambulance the entire time I was…read morethere they treated my mom like she wasn't worth anything they told me to my face before we left "we have more sicker people than you to attend to" my moms blood sugar was elevated way to high and they just threw her in a room gave her X-rays and left me in the waiting room with nothing to know about her until I went up and asked and I came in and they are treating her like she is having a panic attack and she's clearly having blood circulation issues because of the elevated blood pressure before coming in and it dropped super low and they didn't even care this place is worthless.

Had a back injury when I was a kid that I never really had looked at. Fast forward 12 years, and…read moreit's still causing me pain (go figure). Went to one doctor who pushed for an MRI, and then never got back to me. Waited a few months and decided to head here (Pinnacle) and give them a go. Was in so much pain at the time that I couldn't even sit down without tears welling up. Standing at an always angle was my only relief. They saw this. They knew this. This visit occurred around spring time 2025 I went in, did the routine, signed a waiver to release my MRI to them, and got some blood work scheduled for a little later on. Left very hopeful and optimistic with how genuinely invested the doctor seemed to be in fixing me. Gave me a lot of info. I never heard back from Pinnacle. No follow up, no "hey we have your MRI results and this is what they show", no emails, no calls/voicemails, not even a letter. Nothing. Pinnacle ghosted me. The lack of follow up and being all around a caring and professional healthcare organization is not the reason for the single star rating however. The rating comes from the fact that nobody got back to me, yet I OWED THEM MONEY. I paid my copay, and thought that was it. Next thing I know, I have a collections agency calling me about a debt stemming from my visit here at pinnacle. Had absolutely no knowledge of it. And when I called, I got a woman with a nasty attitude basically telling me I'm an idiot because they always send out PAPER MAIL about money owed. So not only did I not get a letter at all, but in 2025, you can't CALL ME OR EMAIL ME WHEN YOU HAVE MY INFO?? This came at the perfect time too, because I was just recently laid off from work. So now my credit will take a hit because I NOW don't have the $300 I could've paid off months ago Nice place inside, but absolute trash. Would never recommend. I will never go here or another affiliated healthcare company again. It's hard enough finding people who care, but this is ridiculous. Screw Pinnacle

Physician owned hospital conveniently located in Crown Point. Incredibly upbeat staff from the…read morefront desk check in to OR post op. A true treasure!

I was in the behavior unit there and it was awful. There were no clocks, and the staff was rude…read more(they yelled at me all the time). Worse of all, they lied on the MyChart and also lied to me about what time it was. I was in there for anorexia, so I started eating the first day I was there so I would get to go home after the three-day holding period. They still kept me in there for six days and suggested longer. There were so many other things that happened to me in there, and I still get horrible flashbacks from there to this day.

This is a good workplace but can definitely be better being black working here puts you through a…read morelot of obstacles the Mexicans band together just like other nationalities and the unprofessionalism is through the roof here always getting lied to last minute notices from management on up the disrespect for certain workers CNA 'S , Nurses , no matter we should all respect each other help each other and understand each other to give optimum care to the patients but you cant do that here because you too busy dealing wit the obvious the lies the deceit and battling secret groups at a work place that act like favoritism and equality doesn't exist don't let this job break you or change how u treat your patients and stay strong here keep putting smiles on people faces and Good luck if u make it here. and they filter reviews on GOOGLE so u know they pay to remove bad reviews

Dr. Lexie Dore went above and beyond to help me with my pain. She made sure I was comfortable and…read moreshe explained everything she was doing to help me. I HIGHLY recommend her. Her bedside manner is phenomenal and she's very kind. She restored my faith in doctors. Very Good Experience

The wife had an MRI scheduled for this morning, so she stopped by the hospital after work last…read morenight to check in and try to expedite things for today. They decided to keep her there overnight. Ok, we can deal with that. However, there were some issues with her stay. Quality: Awful! They kept her overnight...in the ER! They wouldn't admit her because they claimed that they were out of rooms. THEN, WHY ADMIT HER IN THE FIRST PLACE????? We live close enough for her to get there at a decent time! Care: Terrible! The staff was mediocre, at best. They weren't unprofessional, but they also weren't very knowledgeable. My Wife's chart states that she can't take statins, but they gave her one this morning anyway. How do I know! Her Nurse admitted to her that they had done so by mistake! He also suggested that she get on Repatha, and her chart clearly shows that she is already taking it! Unbelievable! While was there, I never saw anyone come to see her but her Dr. The highlight of the night was the Security Guard, who was very friendly and cordial, even while doing his safety searches on us. Experience: Horrible! Since they decided to keep her overnight, you would think that they would also feed her, but she was offered a PB&J for dinner. That's it! Really? Are we in Third Grade? On top of that, they managed to squeeze her in last night and she was able to get her MRI done before 8pm. So why keep her overnight? She came to do an outpatient procedure? ‍ We brought her some food because she was starving, but we should have been able to take her home. In my opinion, this was a serious mistake on their part. Please request a different hospital if you can. This used to be a top tier hospital, but the quality has really gone downhill.

I gave birth to my 2 children at this hospital. I had many complications with my first son which…read morerequired me to be on a catheter for a week and being taught how to straight cath at home for several weeks after. I had epidural headaches from spinal fluid leakage which was treated with a blood patch, IV with caffeine and a second blood patch because the other treatments failed to work. I have had chronic back pain ever since (6years) and urinary retention. My second was born via C-section due to breech posistion and I was released in half the time with no complications. I will say that my experience with the anathesiologists with the epidurals, (3 because the first time they hit a nerve and had to redo it, The second stopped working after a few hours and the failed "blood patch" was obviously bad. I am giving them 4 stars because the nurses on the maternity ward are simply amazing. They were kind, attentive and went above and beyond their jobs to help me through everything. May God bless those nurses for their extrodinary care for me and my family!

Not even Jesus himself would approve of the care received! Go to Chicago or anywhere where the…read morelaws better uphold the patient because they know what they are doing to people. I have too many stories to tell. Ladies, never ever give birth through them or do a mammogram here. They treat women poorly.

Care here is definitely lacking in the hospital. Husband admitted to the 5th floor on a Thursday…read moremorning and they slow rolled him through the weekend. Bedding only changed one time in 5 days! Surgeon keeps telling him he should be discharged Sunday, then Monday, still not discharged yet. He is completely independent and is not dependent for anything at this point. The RNs were very good although one at first time of treatment didn't know he was NPO. Really, read the chart or the wall before you treat him! Type of care is mediocre at best. If we have a choice, will not return here!

Our family is so grateful to Dr Z Shakir, Dr Norma Ramey, Dr Mohideen Baqhar , Dr Mark Dixon, Dr…read moreAhuja Keerat , Nurse Kim Cunningham, Nurse Rachel Stofko, Nurse Noé Rodriguez ... and the entire ICU team. My husband, just returned home after a successful ICD procedure. The expertise and compassion shown to him were world-class. It is a miracle to see him recovering so well. Thank you for your amazing hard work and for treating us with such kindness. Highly recommended! "

Ok, 2/6/2025. Slipped and dislocated right shoulder at 4:30 am…read more Took me right in, took my ID and BC/BS card, and began treatment. Person cam in after and helped fill out (right hand/arm was in sling) needed papers. Provided "Drs note" for work. Not happy with hurting myself but happy with their care. Not many places open at 5 am.

Got charged a bunch of money to be told nothing, given a cup of water with an ibuprofen and sent…read moreout the door. Worst mistake of my life.

I called NWI Health & Wellness, yesterday and they were able to fit me in within a few hours! I was…read morerecommended by my best friend to go see Jessica at her new place. Upon arriving, Miranda at the front desk was super friendly and helpful. During my visit with Jessica she is super thorough and addressed all my concerns. I didn't feel rush which is unusual because at other places you only visit with the Doctor/Nurse Practitioner for maybe 2 minutes and then they are rushing out the door; definitely not Jessica. She took the time to talk to me about everything and I felt like she actually listened to me and wanted to help. She worked with me with my prescriptions; one was pricey so we switched to another prescription to help with the cost. She actually dropped off coupons for the new prescription the next day for me to my house (with my approval)!!! I was very appreciative that I didn't have to make the 25 minute trip back up to her place for the coupons! I look forward to having her as my new primary Nurse Practitioner, HIGHLY RECOMMEND!!!!!

I'm so happy I'm seeing Dr. sport and other drs at Methodist . It is going so well . I'm getting…read moremedical things taken care of that have been ignored for years !

Review- This hospital had me fooled. My last procedure was with the colonoscopy dept. They were so…read morenice, they were polite and professional but they did their job. With the colostomy department, when they woke me up from anesthesia. It was quiet, and someone called my name to wake me up. And I said, "Is it over?" They let me recover. I went home, all good. Fast forward to September 23rd, I come into Methodist for a hip replacement. BIG difference from last time. It was all good till I woke up from anesthesia. Dr. Wood and his ortho staff- (Excellent, great job from beginning to end). I WAS AWAKENED from (total hip replacement) This TIME TO LOUD LAUGHTER, LOUD CONVERSATIONS, AND CACKLING. The 2 nurses tending to me post Op were talking in my opinion way too loud... for someone "recovering." From there im headed to my room upstairs. On the way upstairs they park me by another nurses station. This place was louder then when I was sitting there with the two nurses; with a especially loud nurse letting her coworkers know about her home life that I wish didnt have to hear. At this point, I spoke up and asked "WHY IS EVERYONE SO LOUD?" No answer so I asked again. Fast forward, Now im in my room im okay now, i can start recovering right? WRONG. The nurse for this floor, (dont know her name) came in, hurriedly checked my vitals. Long story short, Her strictly business attitude and ice cold demeanor was not my cup of tea at all. For example, after a brief conversation with her and feeling her vibe, I flat out asked "Is anyone in this hospital NICE??" To this she replied " I am being nice. Im about to take out your catheter." Wow. So 2 HRS i feel pain to my genitals. Not from my hip that I just got surgery on, But from a catheter left in post OP from the two Post OP Cackling nurses(Hehehe). When she said this, I asked to speak to a supervisor. She said "she was a supervisor, head nurse, something. I said I need doctor running the floor, Someone running the hospital etc. Registered my complaint with Dr "C" says he's running hospital at this time. That's another story. Now with room to myself. My wife begins to help me use the Lil urinal cup so I can pee laying here in bed. Covers back, cup in place, start peeing. Right then We hear "Hey, HELLO, HOWS IT GOING""? This Nurse just opens the door DID NOT KNOCK OR WAIT... starts walking in...im saying WAIT WAIT DONT COME IN. The nurse head and face were already in. After she saw everything , I mean everything.. she was like. Oops..but "Don't go in there "He's Yelling" she said. At this point what can I say. And I'm supposed to stay here for 1 or 2 more days "recovering." God is Good. Surgery went well. I appreciate Dr Wood. But I can't do Methodist Hospital. Asking/requesting to be Discharged TOMMORROW. Next day after Surgery. Overnight nurse(Val)..she gets the assignment. 5 stars. Wish she was the only person I had to deal with here. Going to try to Heal up now. James W. Successful Total Right Hip Replacement. "Yay" gonna walk better now.