Every tine I have shopped here I am always impressed at how organized and neat everything is with…read morethe amazing amount and selection of hardware they have. The staff is always very friendly and helpful. If you are having a problem finding what you need at other hardware stores, I recommend you check out the Hardware Exchange.

From the owner: The Hardware Exchange True Value is a hardware store in Delaware, OH, that can meet your home…read moreproject needs. Our paint department proudly carries PPG paint to keep your home looking fresh. Our paint store also has what you need to make the job look professional. Working on infrastructure? Our experience with electrical and plumbing jobs makes us a good choice for individuals and contractors. We help make sure you get the right materials and offer suggestions to those who need them. We still offer many services from the good old days. We repair windows and screens, make keys, and repair hand tools rather than make you buy a new one. Stop today and see why we've won the Delaware Reader's Choice award for hardware stores multiple times.

Walked in looking for four items and walked with exactly what I needed very helpful staffread more

Nice store! friendly and knowledgeable staff. They always ask, "How can I help you?" when you walk…read morein. They take you to where the product you inquired about is located. They also have freshly popped popcorn. They always have a Smile for you, too! I shop there for all my hardware needs and yard supplies.

I have shopped at Joe's for many years. I have never seen anyone smoking. I am always asked if I…read moreneeded help finding anything. I don't have a single complaint about the store or the staff.

Another one of these places where you know the management's political views. We are halfway…read morebetween this hardware and the one in Galion. Galion is welcoming plus they have the advantage of being on the way to Home Depot if they don't have what you want. Given a choice, I go where the store and the people are cheerful.

I used this as a U-haul pickup. The service was great, the truck was ready with what I ordered,…read moreand I was out in 15 minutes. I returned the truck a little late and was not charged any extra since it wasn't reserved by anyone else. Charges were exactly as expected. I also grabbed some last minute hardware I'd need in setting up my new place. The staff that helped me was actually familiar with the hardware, and recommended something slightly different than I was looking for, which turned out easier to install than what I was originally looking for. Prices were very competitive, especially for a non big box store.

Now that I have calmed down enough I feel I can write a logical, honest review of my recent…read moreexperience with ACE. (Delaware, Ohio store) It has been my go to place for various purchases and primarily the purchase and delivery of Pool Salt for years. I did not have a problem until this year. It was a very unpleasant experience that I will never go through again because they have lost my business forever. I am sure it was a misunderstanding that could have been cleared up if there had been better communication and less attitude of rudeness and not caring about the customer. I have orderEd pool salt and had it delivered to my home for years. The delivery was always on time and everyone was polite and nice. I have always requested that the salt be placed near our pool. It never seemed to be a problem. I appreciated it very much. These are 40 lb bags of salt and it was a bonus to have them near where they would be used. (Thank you for those years past.) This year the delivery was late. Ok. But I didnt know it would be two days late until I checked. No apology for inconvenience. When it was delivered the very rude man placed it in the driveway and said it wasn't his job to move it anywhere else and he wasn't going to do it. On the order I had asked for placement by pool as I always had. I admit that I lost my cool and in response to his attitude i was rude. He later reported to his boss that I called him names. I NEVER called him names. I was upset about the situation. My husband and I are 80 years old and he has health problems. There seems to be no respect for senior citizens who has been customers for many years. He finally, grudgingly moved the salt around to the pool. Basically said, yeah, old woman, are you happy now. You got your way. I said thank you for doing it and he said "I didn't do it for you." I called ACE. Did not speak to the manager as I requested, but thought the assistant manager would be of assistance. He said they only move items to driveway now and do not go into house, or fenced areas because of liability. They only did that in years past as a courtesy. I guess courtesy is no more. It would have been nice if they had made it clear when I placed the order. Also, he was impolite and rude to me and said that he wouldn't tolerate calling employees names , which IDID NOT do. Obviously he was waiting to light into me. And wasn't interested in hearing what I had to say. Rudeness seems to be the thing at this store. I told him I would never shop there again and he said "is there anything else we can do for you." No apology nor how can we make it right. Never shopping there again.

Every single time I enter my local hardware store the employees greet me with a smile and ask me if…read moreI need any help finding something. They are always helpful and kind. Recently my husband and I were in the middle of a fencing project and the supplies that we had bought at menards were not coming together properly. I ran up to Do it Best and Brian helped me come up with a solution and told me that if it didn't work to bring it all back for a refund. Thankfully his knowledge and helpfulness helped us fix the problem and build a beautiful fence! Im so thankful for my local hardware and will always support them. Take your business there, you will be thankful you did!

They don't offer motorized shopping carts for people with disabilities. Just because someone has…read moretrouble walking doesn't mean they can't do home improvements. Will be paying more to shop at Lowe's in Marion until this Menards shows it's welcoming to ALL shoppers.

I always love going to Menards, too bad it is a bit of a drive for me. They have an larger garden…read moresection than any other store, they often have good sales (marked with red labels), and they seem to have a little bit of everything from a small grocery to their massive home improvement specialty. I also love their holiday section. Be sure to pick up a mail in rebate form to get some store credit back on yiur purchase.

This place is great! Friendly, helpful and great customer service. I always enjoy shopping at G…read moreR Smith Hardware.

If there was an option for awarding a business 10 Stars...this place would get it from me…read more Friendly, helpful and one of the best stores to experience great customer service in our community.