Do to what I consider a breach of trust, I no longer consider the company honorable. My request for…read moreextra care, at my expense was ignored because some one at the Key decided that I do not know what I am doing.

The Key in Santa Rosa, went over and beyond to make sure we received not only the care we needed…read morebut adjusting schedule and personnel to fit our needs. Incredibly responsive and empathetic as well. Easy to highly recommend.

My sister applied for the caregiver position. She was discriminated and humiliated by the staff…read morebecause she didn't speak English fluently as she knew that the staff that she was talking to can speak the same language. She knows how to "SPEAK ENGLISH" and has been working with the elderly without any problems communicating. At-home caregiver staff even asked her to rate her English from 1-10. This is disrespectful. The staff assumed that my sister could not speak english basing on her accent. After the phone interview, my sister felt down and discourage because of this. Please don't apply to this agency. There's a lot of agencies who are respectful, and knowledgeable to help applicants, and clients. So unprofessional and bias. #racist #discrimination.

I have used At Home Caregivers for nearly a year to provide daily care for my aunt who has…read moredementia. There were stumbles in the first few months, however, their senior management made sure all the issues were corrected. Since then there have been times when staff has had to be replaced either due to my aunt becoming moody with them or the caregivers situations changed - the management made it a priority to get suitable replacement staff quickly. They not only filled the openings quickly they filled it with the RIGHT person, not just a body to fill a slot.

If you ever need gentle, caring caregivers, this is the place to call. They take the time to review…read moreevery caregiver to make sure that they are well skilled, and orient them with a staff of senior, experienced caregivers, and nurses. The owner oversees care of every client and makes sure that the family is a part of every decision make on behalf of the client being cared for. There is a reason that this agency has been a vital part of Sonoma County for 21 yrs, they care, and know what they are doing. If you need an agency that cares for client, family and also their employees, then this needs to be your 1st and last phone call.

I have never met a nastier chilling piece of work then the intake women from At Home Nursing…read more Before she left our home in Santa Rosa she promised to send someone the next morning, Nobody came and nobody called. Several years ago I met several nurses who worked for At Home Nursing for a short time. They were wonderful people, however, they also strongly disliked and avoided this same women whenever possible. Why would any owner hire such a person to represent them in public especially to struggling family members.

I am so grateful for Home Helpers and the terrific folks they hire. Maria has been helping to take…read morecare of my dad for several months now and she is an absolute joy. She has a terrific sense of humor and is also good about keeping my elderly dad in line ;-) She's more than happy to help with a multitude of tasks (certainly some less savory than others) and keeping my dad's area clean. We had a sudden need for an increase in help this week and Maria graciously rose to the occasion freeing up her schedule to come an additional 2 days this week. Home Helpers overall rose to the occasion as well getting us on very short notice another wonderful gal, Liza, to help my dad in the evenings. Liza's first night here, she cleaned up the aftermath of paramedics/firefighters getting my dad out and into the ER, what a scene to walk into! She did a terrific job juggling cleaning duties with caregiver duties.

Highly recommend Veronica! Veronica is patient,…read moreunderstanding, responsible, reliable and goes above and beyond the needs of my dear friend Ed. She anticipates the needs of the person she cares for and is very attentive. She cooks healthy meals and is very clean. Next time you work with Bana and team, ask for Veronica!

We hired Homewatch CareGivers after my 95-year-old mother was released from the hospital on…read moreHospice. They were recommended by the Lodge at Piner Road after several residents had used their services. While my mother only survived a short period our round the clock care workers were all wonderful and caring people. The CEO interviewed our family at the hospital to find out what services were needed and to find out who my mother was as a person. The same CEO come to visit shortly before my mother's death which was very thoughtful. Unfortunately, in California, caregivers are not allowed to administer morphine or insert suppositories for pain control so that fell to the family members. However, our caregivers provided loving care and kept my mom safe prior to her becoming bedridden. Would also like to give a special thanks to Christy who was there the first day my mom returned to the Lodge and comforted her as she took her last breathe.

Thank you to Hillary and her staff for the care they provided for my stepfather. He was at times…read morenot the ideal recipient of care, but the caregivers were always understanding and patient. At the end when we needed the most help, they were nothing short of amazing! Nicole O.

Lomani provided care for my mom, when she returned home after an autoimmune disease left her…read morequadriplegic. That means she needed care for all of her personal needs. We were so lucky to have found him. He is skilled and compassionate. My mom always felt safe and supported in his care. Caregivers do very delicate and important work, and Lomani is among the best! I could not recommend him enough!

Lomani and his wonderful team at Safe Care Solutions took amazing care of my 92-year-old mother the…read morelast few months of her life. We had worked with them the year prior to assist her after a fall and they were lovely and efficient, but when her health declined and she was in and out of the hospital they really stepped up their game. They became an indispensable part of her care and day to day routine. I don't know how we would have managed without their diligent loving care through every situation that arose up until my mother's final trip to the hospital. Each person we worked with was impeccably trained, gentle, kind and unfailingly patient with my mother always. They kept me in the loop all along the way which made my days so much easier despite the difficulties. I highly recommend Safe Care Solutions if you require assistance for a loved one, post hospital or just to help through a rough patch of health issues they should be your first call!

I have both had AYS in my home to care for a Veteran friend with PTSD and Alzheimer's and worked…read morefor them as a caregiver. My experience with them has been that they are an agency that works hard to provide quality care for their clients and treats their caregivers with respect and appreciation as well. It's got to be a challenge to keep all these constantly changing schedules covered. The two schedulers they have right now are just great, they are always appreciative. I'd recommend working for them or with them. Also their Human Resources has really been their for me with all my questions, troubles and frustrations. I'll never forget after one particularly difficult day with my client I called in upset about my pay check, I thought there had been a mistake. The owner talked with me, sympathized and listened, in the end it turned out I was mistaken and the pay check was correct, she was so kind and understanding with me that day. I recommend this agency

What a disappointment. At Your Service were wonderful 4 years ago in taking care of my uncle when…read morehe was briefly in home hospice. Clearly things have changed at the agency. Over the past 3 weeks, I've left multiple messages on their main office line to ask about getting a home care worker for my aunt. I haven't received a single call back. Thankfully, there are many other home care agencies in the area. Do yourself and your loved ones a favor, and go with another option.

Dissatisfied customer. We contracted with this agency for 3 hrs each day. Caregivers were…read moresupposed to log in on the tablet that was left at the house and fill out a form stating what was performed. Some caregivers never even filled it out. MANY TIMES, when it WAS filled out, it would say things like: made lunch, changed litter box, wiped down kitchen countertop. That's it? A 3 hr shift and this is all you did??? Just didn't feel we got our money's worth on most shifts. There were a few times the caregiver would show up 10-20 minutes late. One time, the caregiver went home 45 min. early because the patient told her to leave. Caregiver did not follow procedure and call the office from patient's house. Just left and called her manager once she was gone. Patient needed to be sure his wound was cleaned each day while the caregiver supervised on how to have him do it himself. It needed to be done daily and there were a few times the caregiver did not have the patient clean his wound - which was VERY important (and one reason WHY we hired help). When one of the patients was being discharged from a rehabilitation center via the caregiver, the discharge papers with prescription information never made it home (these were important papers!). Overall, would NEVER recommend this agency!

I have worked for Sequoia Senior Solutions for the past year and in that time have had the pleasure…read moreof meeting many of the care givers that Sequoia employs. The first thing that comes to mind when thinking of the caregivers is their constant dedication to their clients. I remember during the fires last year watching the caregivers make sure their clients were safe even at the risk of their own safety in some cases. Watching the caregivers and the clients they care for is really a beautiful thing, it goes way past an employee getting paid to do a job, its more of a friend ship that evolves with the caregivers extending themselves to their clients and caring for them, sometimes until the very end. Having to bring a stranger into your loved ones home because they need care can be hard, but Sequoia helps you each step of the way, from your first meeting with a Care Manager to eventually placing the correct and well trained caregiver in the home to meet your loved ones exact needs. When it comes to the Management team at Sequoia ~ it all starts with the owner operators. Stan and Gabriella lead our team with honestly, determination and the utmost care and concern for their clients and caregivers alike, and it shows with happy clients and employees alike. I highly recommend Sequoia Senior Solutions if you are needing a care giver for your self or a loved one ~ they will exceed your expectations.