We needed a quick charging port fix. Thank goodness for the Laptop Specialist. He was able to fix…read moreit for us the same day!! Such a relief.

I took my 8 year old MacBook in as the keyboard started to fall apart…read more It was ready the following day. Sparkling clean and with a new keyboard at a reasonable price. Fast and. friendly service.

These guys are the best…read more Fast and way cheaper than Best Buy or the box stores. They will also take your old electronics and recycle them!!

From the owner: Home and Office system repair, Remote computer repair and Data recoveryread more

I have an Asus Tuf Dash f15 which displayed a black screen. I had taken it to another repair shop…read morefirst and they could not repair it. I took it to Computer and Parts direct and they agreed to try to fix it. They replaced the screen for a nominal fee and did the job in 2 days! I was very pleased with the job well done and their courteous service. Gary Stavert Whitby, On

March 31/26 my laptop computer was hacked and the hackers installed vicious bugs in it. I rushed…read morethe computer to Brian and by the next day he had removed everything the hackers had installed, plus some other virus-type things he discovered. Brian's skill and professionalism and customer service is absolutely superb. For computer problems go to Brian. He has more knowledge and far better service than the "chain store squads." Everyone at Computer and Parts Direct provides fabulous service and advice. I can't recommend them enough.

Another very satisfied customer! I have taken my Apple products to Alary Technologies for a number…read moreof years and I'm always super pleased with their service. But the latest issue I had with my Mac thoroughly cemented my appreciation for their talents. The staff are patient and caring, and the turnaround is timely. I highly recommend this company for all of your Apple products service needs. Nina W.

It is the second time I had to go to Alary to solve a problem, this time with a different laptop…read more The service was done quickly, and the laptop came back as new. Great job.

Unfortunately the least is one star. Ordered security…read morecameras and was told by Darren they would install right away since it was fall and wanted to install before it got too cold. Had an install date arranged which they didn't show up. I called after waiting over an hour, got voice mail and left a message. They didn't call back after 2 hours so I drove over. The receptionist was new and didn't know what was happening, she called Darren and he said an emergency came up in Whitby and would be there the next morning. Well, they didn't show up again or call. Finally after the 3rd time not showing up the installers came but almost 3 hours late. 2 guys showed up, only 1 guy spoke English but that wasn't a problem until the lead guy left after less than 2 hours, said he had a family emergency and he would either be back or someone else would come. He returned about 2 1/2 hours later. They installed 4 cameras, when the lead guy was doing the work inside he damaged the paint on the wall and left scrap material on the floor. When he was connecting the cameras to the monitor box he found one of the cameras wasn't for the system we purchased, that camera was disconnected and we were told they would be back the next day to install the correct camera. Over a week later and numerous phone calls we finally got the other camera installed. Darren told us the installer would show us how to use the system but the installer didn't know apparently and said Darren would show us. Again, repeatedly called Darren who never called back or made an appointment to come and didn't show up. We ended up going to the store again and spoke to Darren. He didn't even know how the system works. A another customer came in while we were there asking for his refund because he was double charged. The cameras were paid in full before installed due to payment required on installation and it was processed on the date of the supposed first date. 2 months later we get an invoice for the camera they had to replace and installation of the camera. We didn't make the mistake, Skyview did then tried to charge us for it. This is the shadiest company we have ever dealt with. Darren makes excuses, blames other people and has no idea what customer service is.

Took my Aurora R7 for a dagnostic last Tuesday. Was told 3-5 business days. Seemed long, but I…read moreagreed. Dumb decision. Three business days in, I call, checking for an update. Get told "oh, we're a day behind due to the snow, but it's on our desk now". Fair enough. I wait. Another few business days, through the weekend. I call back. Ask for an update. Get told "oh, it's on our desk now, you're next". Okay. So it shouldn't be long now. I wait. Check in the next day: different guy. He reassures me "its on our desk". I tell him ive heard that 3 times now. He tells me he'll call me back in an hour. An hour and 15 minutes later, 4:20, I go to the store. No lights, nobody's there. Door's unlocked. Place supposedly closes at 5. Go in, there's nobody around. Ring the bell a few times, then leave. Got my computer back 20 minutes ago. Tech made up some BS to the girl running their desk. It's pretty clear he hasn't even touched the PC yet. It's been over a week and a half at this point. Skyview electronics is a waste of your time and money. The place is dodgy, business hours seem to be a suggestion, and the customer service, while polite, was devoid of use. At best buy now. They're going to be a bit more expensive, but this is actually getting done.

I purchased a Whirlpool side by side refrigerator from Best Buy Whitby on Boxing day in December…read more2023 with protection plan. It's one year plan from manufacturer and 2 year plan from Best Buy. My fridge not working properly from last 9 months! It's not cooling properly and all my food, milk everything is going bad! I call Whirlpool every time it got repaired and the person comes and checks and he goes back to order the product and it takes 20 days to a 30 days for the product to arrive and till that time I have no fridge at home and I have to struggle to save my food! After the product arrives the person comes and installs the product and the fridge starts working and again stops working in another 25 days! This is repeating and so far It happened 3 times so far! and this 3rd time I have no fridge from last 2 months!!! Not sure whom to reach out! someone should help me! I wish Best Buy take the fridge back and refund my money! or replace with new fridge! This fridge is not repairable!

Purchased an HP 27" All in One Computer Oct 14 from the Whitby store. Was told it would arrive in 2…read moreto 3 days. When it did not i went to the store. On line inventory says that they have 2 IN Stock. I asked for one of them since i had paid in full. They said NO I had to wait for the one that was ordered for me. I asked why mine did not arrive they could not give me a reason. I then asked just cancel the order and give me one of the ones in stock. Again the answer was NO. They said I had to wait until my order arrived at the store before I could cancel. Again I asked when will mine arrive?? They could not give me a date. The salesman should have told me come back Friday and buy one the ones that are comming in. Why one was not tagged for me could not be explained. This is an extremely stupid Best Buy corporate policy and one that should be easily over turned by a manager. I paid for a computer, I want a computer, you have 2 in stock, WHY CANT I HAVE ONE.