I got seven gallons of paint mixed and ready to go in 15 minutes. The staff carried the paint out to the car. They were friendly and efficient. I couldn't be happier with Minnetonka Hirshfield's. read more

We have shopped for all our paint, stain, varnish and supplies for over 40 years at Hirshfields. The employees are knowledgeable on what products to use. Today, I needed 4 more gallons of stain for a fence project and MacKenzie immediately helped me and had all 4 cans shook within minutes and Alex carried everything out to my car. I was in and out and both employees did it with a smile. I'm sad they had to move from Wayzata, but I won't shop for paint anywhere else. read more

This place is a disaster. I understand the needs for patience and consideration during the pandemic. However, when I Google your store and it says there open, but I am questioning whether that is accurate or not because I don't know how often Google updates store hours. Perhaps I should just call? so I did that and it rang forever without even getting a voicemail telling the store hours like 99% of other businesses. Well if Google says you're open and nobody's answering it must be because they are busy helping all all of their customers, so just drive to the store right? So I drive to the store and pull up and the place is completely closed down the sign that says come on in were open. Get your act together and at least try to give off the impression that somebody older than a 5th grader is running the store. That takes common sense and consideration and has nothing to do with the difficulties of the pandemic. but based on the other reviews that I've seen online I should probably should not be surprised. It seems like an issue of incompetence and poor customer service that goes back many years. read more

Hirshfield's - Paint Stores Near Me - Minnetonka, Minnesota

I went in today and asked for a color match for a Farrow & Ball paint color. I was told it couldn't be done - because they couldn't match it exactly. I said I just wanted them to get a close as they could - I just wanted a sample...just to get an idea. He said they couldn't do it. I told him the Eden Prairie store has provided samples. Home Depot will color match. He then changed his mind and said he would match it but I would have to buy a quart ($25-$27) because he couldn't match it in a sample size - only the quart size. He said if I wanted that color I should buy the F&B paint. WTF. Who says stuff like that?? I find it interesting that although their website says they can match leaves, grass or basically anything...they can't match a paint chip - a paint chip that is located in their store. Be warned...even though their website states they will match anything - and every other paint store in the state will color match and provide a sample - if you get the wrong person (guy with beard) at this store you are SOL. read more

My mother-in-law owns a small business and has an account at Hirshfield's. She's raved about their paint for years so when we moved into a new home, I decided to give it a try. I've been a loyal Sherwin Williams customer since breaking up with the Behr brand at Home Depot. Now I'm breaking up with SW for Hirshfield's. Like the last commenter, I was not greeted upon entry. But I proactively said hello and found my way to the chips. Once I was ready to check out, the gentleman behind the counter was pleasant and extremely helpful. I described my project and he helped me pick the best paint for the best price. He didn't try to oversell and didn't give advice about roller covers or accessories until I asked, which I appreciated. They carry Benjamin Moore and Hirshfield's brand and they can make absolutely any color in either paint. I brought a Sherwin Williams color chip that they were able to match perfectly. Similar to SW, they store your information and print the color values on the can so you can always go back and get more. No need to color match the crusty remnants. The Hirshfield's brand paint that I bought was extremely affordable and very high quality paint. It easily covered in one coat. I can't speak to the decorating services, wallpapering, etc. but for do-it-yourself house paint, I highly recommend! read more

Nick was amazing-he helped my husband and I by giving us confidence to use a dark color on our house, and helped us find a great door color to compliment our new Hale Navy exterior. Very friendly and knowledgeable! read more

I came here 1) in search of Benjamin Moore navy paint swatches and 2) because it is conveniently located near my home. I walked in at 6 PM and was the only customer, yet I was not greeted by either employee. In fact, I was not acknowledged in any way-- a wave, a head nod, or even a glance. I walked directly to the Benjamin Moore section and pulled samples for ten minutes before another customer walked in. She requested paint samples and was helped immediately. After a few minutes, I was the only customer again but still no "Can I help you?" Finally, after 25 minutes I had selected all of my paint swatches and headed toward the door. I walked directly past the register without a "Have a good evening." Instead, the woman employee had moved from her computer to the front desk and was spitting profanities regarding a technical issue. If you know exactly what you want, this would be a fine option. However, choose another place if you are looking for helpful and friendly employees. read more

I experienced indifferent and arrogant "service" on my visit -- the worst I can ever recall. Although I was the only customer seeking assistance, I was repeatedly and pointedly ignored bt the middle-aged male staffer lounging behind the counter. He couldn't be bothered, even though he had nothing else to do. I went in expecting to spend several hundred dollars on deck stain, but ended up walking out of the store. I will never return. read more

I have used Hirshfield"s paint for years. After my experience today I will never enter the store again. It was Sunday afternoon, 8-28-2016 at about 3:00PM. There was not a single customer in the store until I entered. No greeting until I say hello. A mature gentlemen barely responds. I see a younger man sitting at the table where customers select paint. I presumed he was a customer, so his lack of greeting or eye contact did not surprise me. I approached the counter and said I need some paint samples, but I did not bring in the color chart. He looked at me irritated with no response. He remained behind the counter. I now noticed the younger man standing up going behind the counter. I was a bit surprised to understand that he too is an employee. Why no greeting or eye contact at all? I walked to the area where I had picked up the color chart a few days ago only to see it was empty. I pointed to the empty holder and said it was located right there. I stated it was a single page chart advertising Hirshfield's Best Trim and Wall Colors. His response was, "It does not ring a bell". It was stunning to hear that response. "Experts" selected the top 6 trim paints 12 wall colors from all the color options, printed it on a single page advertisement and "it did not ring a bell"? I walked to the table, looked around and saw the chart randomly laying on the table. I thought perfect, and said here it is! He looked at me with another blank look with no response. I said I would like 3 samples, pointed to the colors. He went behind the counter looked at me and said: "I don't think I can do that. I was puzzled and said what? He responded ok I can. He made the samples brought them tome in a box. I handed the gentleman a $20.00 bill. He rang it up and brought the change back. I reached out my hand for the change, he tossed the receipt, bill and coins on the on the counter in front of me and walked away. I took my samples and left without any further utterance from either employees. Wow! There are other paint stores. I get way better treatment at Home Depot. read more