Excellent experience! Locally owned and they did a great job! There were several projects that…read moreneeded to be done and kincaid roofing coordinated with multiple others such as -window replacement, fence staining, etc to get the job done.

I just want Everyone to know what a Great Company Kincaid Roofing is. The Salesman did everything…read morehe said he would do and more! The crew was wonderful! They cleaned up everything leaving no trash, shingles, or nails behind. It was hard to believe that a new roof was put on in one day! I know I can depend on Kincaid in the future. Them being Local is very Important!

Bryan did our kitchen backsplash in October and did fabulous work. He is detail oriented,…read moreprofessional, and a great communicator. He tells it like it is, has a good reason for every thing he does, and is one of the most trustworthy contractors I have ever worked with. We will definitely be calling him back for other tile projects in the future.

Hector, the owner of Accent Tile & Stone is right there in the store when you come in. You get…read morepersonal service. He is a lifelong, helpful, commonsense man that has been in the tile business for 40 years. He is the only one in Lubbock Texas that gave me a good price. His tile layer, that installed my front outdoor entryway tile is William Rivera. A young family man with 10 years of tile laying experience. He did a perfect job and did everything possible to make the tile look good and long lasting. You can ask Hector for my address and come see the perfect job William did.

We had our kitchen countertop done with engineered quartz. About 3 years later it developed cracks…read morein two area. We contacted Hector in March he insisted it was in the manufacturing process. He would contact them. Around and around we have gone no resolution. Finally something would be done. Hector would replace countertops and backsplash for $700.00 less then original price we paid. BFD!!! After more research he didn't install them correctly nor will he do anything about it. Do not trust Hector or his company.

Prompt. Professional. Honest. The gold standard for roofing, siding and windows in West Texas. Gave…read moreme an honest assessment of my roof after a storm. Many of my clients have utilized them for roofs, windows and siding and had wonderful experiences.

I highly recommend this company. Personnel have been friendly, knowledgeable and competent…read more Warranty has been honored, and installers have always thoroughly cleaned up. I especially appreciated Jeff Jones for refunding overestimated cost. I would never have known of this or expected the check, but this speaks volumes to the company's integrity and commitment to customer care. All the stars!!!

I simply needed to pause for a minute to gloat on Plains Roofing. Dustin Carpenter and his group…read morewent well beyond to ensure we were fulfilled. He even helped me manage my insurance agency. His group finished the activity in two days! Dustin kept me refreshed all through the entire procedure, and he was so natural to work with. In light of all the ongoing Hail and Wind Damage, I exceptionally suggest getting a second assessment from Plains Roofing. You won't be disappointed!

Great company to work with! Very prompt response to phone calls. Very reasonable quote that they…read morehonor. The roofing crew cleaned up extremely well before leaving the job site! I'll call them first next time! They have been in business in Lubbock for many years and I know why! Lelan Pack, Lubbock, TX

We had Pro-Tech Painting and Drywall work on our home, and they did a great job. Dewayne was…read moreextremely easy to work with! Communication was solid, and they made the whole process easy from the quote to the final touches. The crew was respectful of our home, worked efficiently, and the finished work looks great. You can tell they care about quality. I'd highly recommend them to anyone needing painting or drywall work.

We hired Pro-Tech Painting to paint the exterior of our home, they were very professional & their…read morecustomer service was excellent... We were very happy with the end result & look forward to using them again in the future.

My former boss recommended Audra to me after I ran into issues with my original contractor. I had…read morewater damage from a faulty water line and so this was going to be 90% insurance work, but I still wanted the best outcome for my money, as well as my insurance company. It was the best decision I've made in a long while. As another reviewer noted Audra also met me at the flooring shop and helped me pick out a lovely luxury vinyl plank and I am very happy with the results. Her husband Jeremy is also the lead installer and his crew was professional, punctual and spot on with their time estimate. Today, September 3, 2025 they are about to finish up. They swept up debris and any other items from the demolition and the installation. I've already recommended them to friends. Thank you Audra, Jeremy and your crew. LizH

We hired this company to put flooring and trim into a commercial space. The trim job in the…read morebuilding was left unfinished that the wife said could have been done, they left old dry adhesive for the trim, were unresponsive when we asked for a small refund to finish the job and the husband and wife who own the company do not communicate well with each other. We ran over a month behind getting into the building. It's like they gave up on customer service when they received our check.

After reading some of the previous reviews, I was Leary of purchasing from Griggs. They had the…read morebest combination of quality and price, so I went back to the store to ask about the reviews regarding installation. As it turns out, they have sales rep, Nancy, that used to have her own store and she brought her favorite installer with her. They just finished my installation and did a superb job. They were on time, professional, quick and courteous. I couldn't be happier with my purchase. -Bob S

Not overly impressed so far. Scheduled install that we had boarded dogs and taken off work for got…read morederailed due to illness. Apparently there is no back up plan. When called to complain, since job was already started and everything was a huge mess,salesman Wayne said he couldn't guarantee when the job would be completed. Meanwhile, sleeping on the couch! Obviously we were upset and Wayne simply hung the phone up! Who does that? Finally talked to owner who rescheduled some things and sent a crew out. Will update when job is completed. well it didn't get any better. Crew #2 came out. At first they appeared to know what they were doing. when they had the bulk of the floor down, they said they would finish when additional material came in. When we went upstairs, we discovered both a dresser drawer broken, and wooden pieces of what had been the dresser leg. Flooring was bubbled up due to debris underneath, Flooring was coming loose and falling off of the stairs. We were not happy! I contacted an independent contractor who stated it was the worst he had seen. I don't want any of the Griggs employees back. If you break something you should tell the owner.