Long time family business that values only their customers over their reputation. Posting on behalf…read moreof older generations of citizens I work with in my industry. (I cannot tell you how many times I've been made to promise I will use their services when I become a homebuyer soon!) Also have had the pleasure of working with their very personable, affable and caring employees and owners. 10/10 would recommend to a friends and family members! -David H.

So glad that I came to see Mrs. Debbie. Her price beat everybody in the tri-cities area. I am…read morevery happy with the product. The quality and finish of my flooring is top tier and will last for my lifetime. She ordered my flooring and it arrived in just a few days. When I arrived for pick-up the forklift and operator were ready right when I got there to begin loading the trailer. I definitely recommend Sims Hardwood Flooring and Stairs and will come back when I need more flooring.

We had a great experience with the whole team. Tresha was our main contact, and we'd highly…read morerecommend them. They were helpful, reliable and did a great job with installation as well!

They did our kitchen countertops and did an outstanding job. The installers went above and beyond…read moreto make sure everything was level. When a small chip was found a couple of weeks after install, the installers came back out and repaired it, no charge. You can't see where the repair was made. These guys are good.

Trenton is fantastic to work with and very knowledgeable .he explains the process very wellread more

Product didn't hold up like they said it would they came back and redone it but still not satisfiedread more

We had to have drywall and insulation replaced due to water damage to ceiling in upstairs bedroom…read more Your Home Pros gave us an estimate quickly and scheduled our repairs quickly. Our ceiling has a lace texture which is a pain to match but Logan, who did the repairs did such an amazing job you can't tell where the damage was. He also painted the ceiling and a small wall. I highly recommend using Your Home Pros.

Overall a disappointment. We have a very large remodel planned for our home, in Bristoll, TN…read more Rather than contract the whole project, we wanted to see how Home Pros would do on a small portion. So we first contracted to have the pop corn ceiling removed. The people doing the sheet rock work were lighting fast, but attention to detail was, in our opinion lacking, leaving us with electrical boxes for lights partially covered over, sloppy edges at wall lines, etc. That led to several days of different workers arriving to correct problems that had to be addressed from earlier work. While the young men doing the work were personable, managing a project from a distance via, for the most part phone conversations, and the continual change of workers was frustrating. With the majority of the project done, we simply paid the remainder of our contract and asked them to leave. We will finish the project ourselves as we have substantial construction experience. While we have no doubt this job would have eventually been completed, it is our opinion that this company has grown too fast and the problem is systemic and rests with management taking on more work than they can handle. We would suggest daily onsite visits by the project manager to supervise the persons doing the work would be helpful. Having the persons making mistakes correct their mistakes would also be beneficial. As it is, poor quality work is being rewarded as it has no consequence. Finally providing workers with all the tools or equipment they need before arriving on the job would increase efficiency. The end result in our case is Home Pros left an estimated $50,000 worth of additional work on the table.

We had used Omar several years ago and were happy with the product and workmanship. They installed…read more2 fairly large awnIngs on our back decks. Very sturdy, withstood heavy winds, rain and snow. When we decided to install awnings on our current house, we naturally called Omar. We've just had a second one installed this week. I will say that you may have to wait a bit which can be frustrating but the quality of their work and their ethical background makes the wait worthwhile. We would definitely recommend and use them again. Doug and Jennie Hornsby

Needed modification of earlier Omar Awning framework on very large aluminum deck awning. Emailed…read morerequest and a few days later estimator came and we went over what we needed in order to have clearance to have six inch gutters installed. Was told no problem and we would have estimate the next day as it was a common request. Several days passed, then a week and heard nothing. called office and got automated recording. Left a message and again crickets. Check out Omar on Better Business website as you will see this is a common issue. I was warned about this by one of their commercial customers who told me it all sounds great on the front end, but getting them back for repairs or modifications is another story. Can't really comment on the quality of their work as we are still waiting. I will update this review if they follow-up.

Made initial contact with Tracy from Francis wood flooring on 7/30 and was asked to accept a $50…read moreestimate fee, and we set an appointment for 8/3 @ Noon, seems Tracy misplaced my phone number & address. So we set another appointment for 8/9 @ 5:30pm, one hour prior to appointment I received the following text... I just Google mapped your house is almost 1 hour drive one way. Sorry that is beyond our service distance. Words could not express my disappointment with this individual and his company's utter lack of RESPECT for my time; not once, but twice.... Shame on you!!!

We called Tracy to see if he would look at our engineered hardwood floors and give us his opinion…read moreabout how to fix the finish. Tracy discovered we had used the wrong product and it left a film that was causing our floors to look dingy. We didn't know we had used the wrong product until Tracy evaluated our situation. He was so helpful. Now we know what we need to do. Even though this was not a big job for Tracy, he treated us as if we were important to him. If you need help with any type of wood flooring, we definitely recommend Tracy and Francis Wood Flooring. - Ken and Jerrie Lytton

Amazing owner willing to bend over backwards to help his clients make their dreams come true!read more

First I'm a retired cost analyst so I understand how to cost out projects. Big John was the only…read morecompany that came within my should cost analysis. One company was twice as much and another 3 times the amount . No wonder that company bragged about doing over a million dollars in the first 6 months! John had me scheduled within 3 weeks and Bobby started working on my Pergola and finishing my deck railings. Bobby is a true craftsman. The finished Pergola and deck railings look fabulous. He sanded down the railings so they were smooth, designed a sunflower/sun for the pergola instead of the usual pointy ends and overall did a outstanding job. This is the 2nd job Big John has completed for me.

Can't say enough good stuff about Rodney powers and his employees very good job and very courteous…read moreinfill definitely be calling them back for more work I suggest anyone needing any construction work done make simple man construction first on your list if I could give then 10 stars I would

I will admit that he basically did what we told him to do, however, he neglected to do all the…read morefinishing work or really do anything with detail or precision. For example, I was very adamant that I wanted the new wall's texture to match and he said it wasn't an issue. He didn't spray the wall texture as asked. The floor on the shower he installed was not level or smooth and required a lot of work before we could tile it. Lastly, his team left SO much garbage all over the house. Half filled coffee cups mainly, some with tobacco. One of his workers pooped in the toilet and didn't flush! We were not living in the home at the time and came back to the house 2 months later to find no less than a dozen moldy, nasty coffee cups littering our home, garage and yard. Not to mention the toilet, which needed several flushes and an obscene amount of cleaner. We tried to reach out to him to have one last thing installed (which we thankfully did not pay for) and he just never showed up to do it, despite telling us several times that he would. I really wanted to like his work and his business. If he had shown the respect and care for the job we wanted, we would have given him a lot more work too, just overall disappointing