The dentists and staff are nice but I had to have a root canal and they did not inform me that the…read moredentist I was seeing would not be the one doing the root canal. After prepping the tooth another dentist came in to do the root canal and had me sign a paper which said he is not in network. I felt like I didn't have a choice but to sign the form and have the root canal since the tooth was drilled on or whatever they do to prep the tooth. Another thing is my temporary crowns (I had 3) fell off 2 times and my permanent crown fell off once and I'm actually going to another dentist tomorrow because one of the crowns I got at this office 2 months ago is causing severe pain. I tried to call the office today 5 times and no one answered the phone. I WILL NEVER RETURN HERE OR RECOMMEND THIS OFFICE.

This has been the worst experience I've ever had with a dental office. Original quotes and…read morecommitments that were made by a dentist and coordinator that are 'no longer with the practice' were not honored, new quotes were given after I arrived for my appointment and had become a patient, and when I was promised someone would give me an answer to an issue they were looking into 'within 48 hours', it took 9 days, multiple phone calls/voicemails/emails, and a call into their sister office to even speak with someone. Once I finally spoke with Dr. Cosby, she was unapologetic for the run around and took no accountability for the decisions and commitments made by the previous dentist/coordinator within her practice. I wouldn't recommend this dental office to anyone.

I switch over to Greenhill when my insurance changes coverage, and I really never appriciated how…read moremy last dentist took care of me during my visits. I've given Greenhill 3 chances and each have failed, first visits he wanted to sell me extra stuff, I only went for a cleaning and trust my teeth are one of the cleanest that come through, 2nd visits he overslept and I waited outside with the dental assistances while we waited for him, about an hour, this last visit I actually got seated on time, but after 10min in x-rays I didn't get my cleaning until an hour and a half later, just sitting in the chair with a bib. I just can't even try anymore, never been at a dentist for 2+ hours just to have them clean my teeth for 8 minutes. Go somewhere else, I refuse to continue to come here and pray my coverage let's me go back to my last dentist in Rowlett

Wow! I am so impressed. Like many, I do not love going to the dentist. Dr. Bhatt provided high…read morequality care in a friendly manner. My cleaning went well and Dr. Bhatt and his staff did not push any additional unneeded services. Also, my insurance was accepted and their office works with many insurance plans. Additionally, Dr. Bhatt spent time answering each of my questions and was genuinely so kind!

Going to the doctor, or dentist is never a pleasant experience. Usually, you are in pain, and the…read moreidea of undergoing more pain to make it stop... well, it's stressful. Dr. Lepard removed my wisdom teeth which have been bothering me for years. The procedure it self involved very little pain, due to the sedation I was given. My recovery was super easy, and his staff explained everything to me, so I had no issues. His staff is top notch, always kind and understanding. His rates are very reasonable. Today I went in because I have an out of control cold sore, and my lip is so swollen, you would think I got into a barroom brawl. Upon the suggestion of his staff I came in to receive laser treatment. I was told that because my cold sore was so severe the laser would help keep it from spreading and could help with the swelling, but not to expect a miracle cure. Well, maybe it's not a miracle cure, but after just a couple of hours I can feel is a huge difference in the swelling, and discomfort. *Tip: I was told that the second I feel a cold sore coming on to call them for the therapy and it can actually stop it from blistering. So if you are in the area, and need a really good dentist, this is the place for you. There is no order taking or neglectful over booking. Dr. Lepard and his staff take their time and really listen to your concerns and try to help you.

My dad is a retired dentist in another town, so we have high expectations for our dental care. This…read morepractice is wonderful personally and clinically. They take such great care of their patients! We're so glad we found them!

Very great Dentist, he is patient and explains everything. I don't feel rushed or pressured to…read morecommit to anything I am not comfortable with.

I wish Dr. Grisanti was my dentist years ago...I am 80. He…read morehas renewed my faith in dentists. From day one he had given me his professional opinion knowing my concern about cost. Brandy does a great job at keeping my teeth clean. Gentle! If you want Professionals who care and listen....See Dr. Grisanti

As a very anxious dental patient I fear going to the dentist. Yesterday I had an emergency visit…read morefor my front tooth. My anxiety level was through the roof. Dr. On and her assistant, Chelsea handled me with aplomb. Not only did they dispel my anxiety with their detailed explanations, but they calmly spoke to me throughout the procedure to ensure that I knew what they were doing and how long it would take. Thank you Dr. On and Chelsea for making the visit to the dentist my best one ever. You are both amazing professionals.

I am very disappointed with my experience at this office. We received inconsistent information from…read moredifferent providers about my husband's treatment. Initially, we were told that both impacted wisdom teeth needed to be removed with bone grafts. Later, another provider said only one tooth would need a bone graft. When we finally met with the oral surgeon, she advised us not to remove the right impacted tooth because it was lying sideways, very close to the nerve, and could cause permanent numbness. We ended up removing only the left tooth. The billing was just as confusing. We were charged for one hour of IV anesthesia (four 15-minute units), but the timeline simply doesn't add up. I left the treatment room at 1:03 PM, and my husband didn't even have an IV yet. At 1:33 PM, a staff member told me the procedure was finished and asked me to bring the car around. My husband walked out at 1:45 PM. When I questioned the one-hour anesthesia charge, I was told it included recovery time. That explanation did not make sense to me, especially when the actual sedation time appeared to be much shorter. Patients deserve clear communication, consistent treatment recommendations, and accurate billing. I have requested a detailed explanation of the charges and hope the office will review and correct them. Until then, I cannot recommend this practice.

I have been going to this office for years and these ladies are dedicated and fully focused on each…read moreand every patient. I have had the best experience and will stick with them forever. From cleanings, to implants/crowns, they know what they're doing and so kind and supportive while doing so! I had an unexpected complication with an implant and they helped me through the entire process, not only with their job, but with support and encouragement, giving me hope and leaving me fully satisfied when the process was complete. Highly recommend choosing LS smiles as your dentist!! You won't be disappointed!

Dr. Danette has been my dentist for over 20 years. A very skilled dentist (she actually teaches…read moredentistry as well as has her own office). Just had a filling today and it was completely pain free, as well as reasonably priced. Highly recommend her. Located in Rockwall, an easy drive from our home in Garland.

The Lakeshore Team was beyond being excellent. The professionalism was exemplified by making me…read morecomfortable and then performing the required dental care. Dr. Noor was informative and made me feel at home. This is the best dental office.

Great care quality, the stuff was nice and the facilities are comfortable and clean, I'm scheduling…read moremy next appointment with them!

I really hit the jackpot with this dentistry office. Location is kind of tricky I almost went…read morethrough the break room in the back the first time I went lol The staff is super nice, not to mention the dental hygienist and the dentist himself. I took my three year old for the first time ever today because her gums were sensitive and red, turns out she had an ulcer :O They were super patient with her which I totally appreciate because I know my daughter can be a handful. They gave me an oral rinse to help with the pain a bit and they even let her grab some candy/toys from the back office on our way out. I will recommend this dentistry to everyone I know :)

A little disappointment. Great staff, but disappointed that they said they are participating with…read moremy insurance. They don't participate with any insurance. I am in the insurance industry, so this is the first question I ask. Ugh. Now stuck with a non-par balance. Not sure what is happening with provider, but people should understand what questionss to ask.