Excellent service and knowledgeable technicians. Thank you for prompt and professional serviceread more

We scheduled a day to have four lighting fixtures installed in our kitchen to replace the recessed…read morelights in there now. We made the appointment on 1/5 to have them here on 1/13 between 1 and 2PM. No one ever showed up. Called and we were told "oh we thought it was NEXT Friday". So we rescheduled for today, 1/16 since we were both off work for the holiday. The electricians came out and said "oh we don't have the parts to do the installation since you need four adapters for the fixture cups". They said they'd need to order the parts & rescheduled for this Friday, 1/20. At this point we called and cancelled. Don't want to chance on being stood up again OR have a half-assed installation. At NO point did they try to make things right in the form of a discount, just a half-hearted "sorry, maybe next time". Do NOT go with these people unless you want a lot of aggravation included in the price.

I called Climate Experts to fix a cracked PVC pipe on the outlet side of my water softener filter…read more The repair involved exposing and replacing a roughly 2-foot section of pipe (3/4" to 2"), and it completely resolved the issue with my water softener system. The technician was friendly and knew what he was doing; he worked efficiently and had it sorted without any hassle. My only real note is on price: the repair was on the expensive side for what it was. That said, the work was done right, and the problem was fixed, which ultimately matters most. Overall a solid experience, and I'd consider them again for future plumbing needs.

I am writing to formally address a dispute regarding the water heater installation services…read moreprovided by Climate Experts. Below is a detailed account of the situation, including the timeline, agreements, and subsequent issues: Timeline and Agreements Initial Quote and Agreement: On 5 February 2025, Climate Experts provided a quote for installing a customer-supplied water heater. The quote explicitly stated: "The replacement water heater can be installed either in the attic space where the existing one currently is (provided it fits in the attic access), or it can be installed in the garage. Either location, pricing valid for either.", "*Installation includes all required wiring & water lines." Pictures and requested information were provided by my realtor to assist in preparing the quote. Additional detailed pictures of the house layout were available online via the property listing. I signed the quote on 7 February 2025 and paid $2,150 on 9 February 2025. Tech Visit and Refusal to Install: The technician arrived at the property and stated that the supplied water heater could not be installed in the attic due to its hybrid nature, weight concerns, and potential condensation issues. I requested that the water heater be installed in the garage, as explicitly stated in the signed quote. Climate Experts refused, claiming the situation was not as expected and that installation in the garage would cost more than the quoted and paid amount. Forced Purchase of Additional Water Heater: Due to time constraints related to the sale of the house, Climate Experts leveraged the urgency of the situation, leaving me with no choice but to purchase the recommended water heater for installation in the attic. The new water heater was installed with an invoice dated 17 February 2025 and signed 13 February 2025. Issues and Concerns Failure to Honor Signed Quote: The signed quote explicitly stated that the water heater could be installed in the garage. Climate Experts refused to honor this agreement, citing additional costs and unforeseen circumstances despite having sufficient information (pictures, listing details, etc.) to prepare the quote. Lack of Due Diligence: Climate Experts did not send a technician to inspect the property prior to providing the quote, despite my realtor offering flexibility to accommodate a visit. This oversight led to inaccurate assumptions and subsequent issues. Leverage of Time Constraints: Climate Experts leveraged the urgency of the situation, forcing me to purchase an additional water heater to meet the inspection requirements for selling the house. Financial Impact: I incurred additional costs due to Climate Experts' refusal to honor the original agreement and their lack of due diligence.

The repairman diagnosed the problem immediately and did not try to sell me anything else. He fixed…read moreit with in a half an hour and the price was even lower than I was quoted on the phone. Very honest company!

Lost my hot water and called Certified. First checked to see if my heater was under warrenty, and…read moreit was, then led me through replacing it and installing it. Most courteous crew, prompt and affordable. As a Senior Adult on fixed income, they will be my go to plumbers.

I have had Sun Plumbing to my house several times and they do a wonderful service . They show up…read morequickly, analyze certainly and fix for sure. It's worth it when you wanna lay your head down. They are courteous and respectful.

Thanks to Sun Plumbing and Aaron saved the day again. Fixed toilet and washing machine valv for us…read moregiving us peace of mind knowing it was done right! Worth every penny. Only plumbers we trust! Jayme

I was referred to Pingston by my realtors in July while under contract to purchase a home. I wanted…read morea quote for the replacement of the two prong outlets in the home with three prong. I was verbally quoted around 1000 dollars for the work by reception, which included installing GFI breakers and replacing the outlets. I scheduled this work to be completed immediately after closing on the home. After the home inspection was completed, I sent the report to Pingston and asked for a quote on what it would cost to address the electrical issues and also replace the two prong outlets, with the priority being the latter. One of Pingston's electricians verbally quoted me $750 for all of the work, and I agreed. On the day an electrician came to do the work, I talked him through what was to be done. He had the inspection report in hand, but I advised him to not complete some of the items as we would be remodeling and it would not be necessary. I also let him know that the outlets were priority. He said he would call me with questions. Four hours later I received a call that his work was complete. To my surprise, the outlets hadn't been replaced. I reiterated that the outlets were the priority for the job, but the electrician needed to go to another home. I called reception and they said would not be able to get back out to my place to complete the job for a few weeks. In addition, I would be required to pay more than I was quoted for all of the work. It felt very dishonest, and I would expect a reputable business to honor their commitment and make things right when there was clearly miscommunication on their part. When I made it home, I was not happy to discover that some work had been completed without my permission. It seems that the easiest tasks were completed (like disconnecting a light fixture), but what I had originally asked for (the outlets and GFI breakers) were ignored. I also discovered that a circuit had been disconnected for some reason, which caused the ceiling fan in my living room to stop working. So not only did the job get left unfinished, but they literally created another problem with my electrical. When I raised the issue with the office they did send someone out to fix it later in the day, but the entire situation could have been avoided if I had been consulted by the electrician on the day of (like he said he would) and if the office had properly communicated what work was to be completed to the electrician. I do not think anyone I interacted with at Pingston is a bad person. I had high expectations for this company as they had been recommended by my realtors, and they're certainly not cheap. But based on my experience and how everything was handled, I definitely would not recommend Pingston. They did take some money off of my bill, but at the end of the day what I had originally asked for was not completed. Spend your money elsewhere if you value a business that prioritizes customer satisfaction.

Similar issue as encountered by Kelly O in her August 2019 Yelp review. Word to the wise, get a…read moreWRITTEN estimate prior to starting ANY work. Keep an eye on both arrival and departure times. Be sure to have labor, materials and "commute fees" if any, CLEARLY stated AND IN WRITING. If you prefer to NOT pay a "commute fee", find another company.

Reached out for help and they were quick to respond This was on a Saturday as well so I was…read morethrilled when they offered to come and help Job that my girl started was finished by them and I couldn't be more grateful Our new house wasn't finished properly by Pulte when built and Tight Lines found the shoddy error and fixed it We won't hesitate to use again and recommend to friends and neighbors

100% great experience.. I had an old electric panel.. and while I never had an issue with it after…read moreresearching it I decided to upgrade. I contacted a guy with great reviews, came right out, I really liked him but trying to get a quote and get scheduled he was a nightmare.. After 1 and 1/2 months I gave up and started searching for another  company. I found a few that looked good but then I found Tight Lines and saw that it was woman owned.. I was excited.  I called and Ashley came out the next day.. she sent a quote in 2 days... I gave her dates I could do the job and she got right on it with the permit process.. Got it scheduled, showed up on time and completed the job in one day.. I asked lots of questions and never felt like I was bothering her.. She was cool, calm and collected.. A real pleasure to work with as were her employees.  I am happy to support a woman owned business in a mans world. So if you need an electrician... Don't waste your time on that guy..lol  .. call her... Everything about her service is professional and 5 star..

Excellent workmanship, courteous, professional, and timely completion of troubleshooting, repair,…read moreand also, at homeowners request, brought electrical system up to current code. Highly recommend.

A+++++. Quality work done on time and budget. Very professional. Did great job installing…read moresurround sound speakers in home and lanai.

I normally do not write reviews, but I feel obligated to warn others about my experience with…read moreDurham. While the work itself was acceptable, the behavior of one of the young men on the job site was absolutely unacceptable. I believe his name was Michael (no one properly introduced themselves, which already felt unprofessional). At one point, I personally observed him vaping on the job site. I did not feel comfortable confronting him directly, as I was alone in my home, but I was extremely disturbed. This is a workplace -- not a lounge. Additionally, the language used by him and one of the other boys was completely inappropriate. There was frequent cursing and slang that I would not expect from professionals representing a company inside a client's home. It made the entire environment feel uncomfortable and frankly disrespectful. When you hire a company, you expect a certain level of professionalism and decorum. Unfortunately, that standard was not met. I sincerely hope management addresses this issue because clients should not have to feel uneasy in their own homes. Very disappointed.

I cannot say enough good things about Durham & Sons. They are very quick to respond when I call…read more The technicians are knowledgeable and helpful and the office staff is very friendly. The prices they charge are reasonable and I do not feel like they try to upsell me. Great Company!