I was referred to Pingston by my realtors in July while under contract to purchase a home. I wanted a quote for the replacement of the two prong outlets in the home with three prong. I was verbally quoted around 1000 dollars for the work by reception, which included installing GFI breakers and replacing the outlets. I scheduled this work to be completed immediately after closing on the home. After the home inspection was completed, I sent the report to Pingston and asked for a quote on what it would cost to address the electrical issues and also replace the two prong outlets, with the priority being the latter. One of Pingston's electricians verbally quoted me $750 for all of the work, and I agreed. On the day an electrician came to do the work, I talked him through what was to be done. He had the inspection report in hand, but I advised him to not complete some of the items as we would be remodeling and it would not be necessary. I also let him know that the outlets were priority. He said he would call me with questions. Four hours later I received a call that his work was complete. To my surprise, the outlets hadn't been replaced. I reiterated that the outlets were the priority for the job, but the electrician needed to go to another home. I called reception and they said would not be able to get back out to my place to complete the job for a few weeks. In addition, I would be required to pay more than I was quoted for all of the work. It felt very dishonest, and I would expect a reputable business to honor their commitment and make things right when there was clearly miscommunication on their part. When I made it home, I was not happy to discover that some work had been completed without my permission. It seems that the easiest tasks were completed (like disconnecting a light fixture), but what I had originally asked for (the outlets and GFI breakers) were ignored. I also discovered that a circuit had been disconnected for some reason, which caused the ceiling fan in my living room to stop working. So not only did the job get left unfinished, but they literally created another problem with my electrical. When I raised the issue with the office they did send someone out to fix it later in the day, but the entire situation could have been avoided if I had been consulted by the electrician on the day of (like he said he would) and if the office had properly communicated what work was to be completed to the electrician. I do not think anyone I interacted with at Pingston is a bad person. I had high expectations for this company as they had been recommended by my realtors, and they're certainly not cheap. But based on my experience and how everything was handled, I definitely would not recommend Pingston. They did take some money off of my bill, but at the end of the day what I had originally asked for was not completed. Spend your money elsewhere if you value a business that prioritizes customer satisfaction. read more

Similar issue as encountered by Kelly O in her August 2019 Yelp review. Word to the wise, get a WRITTEN estimate prior to starting ANY work. Keep an eye on both arrival and departure times. Be sure to have labor, materials and "commute fees" if any, CLEARLY stated AND IN WRITING. If you prefer to NOT pay a "commute fee", find another company. read more

We purchased a new dishwasher and the old one was hard wired in, I called Pingston Electric to install a new outlet for the new dishwasher. Chuck Walsh came by right on time and installed the new plug quickly and efficiently. Everything was nice and neat and no mess. I would highly recommend using Pingston Electric, prices were fair and the people are great! read more

WOW! I cannot believe the audacity of this company. A simple breaker switch was replaced and I was charged $469. It was a 20 minute job and I was charged for almost 2 hours of time. When questioned I was told it was commute time. UNBELIEVABLE!!!! I would stay away from this company....unless you like being taken advantage of. 8/9/2019 update: Pingston Electric, no matter how you spin it, you charged me ~$500 for 1 hour of work to replace a breaker switch. I am always grateful for expert workmanship and quality work; however, I'm also grateful for honesty and fairness, and that was not part of my experience with your company. I reached out to your office two times and the response I received was similar to your post here. I am willing to accept that we disagree on the cost of replacing a breaker switch, but at least I am at peace knowing you, the business owner, are aware of this transaction and how your employees went about it. read more

The owner came out for an estimate, he was very nice and knowledgeable but when he finished he stated I would have an estimate in my e-mail that night or the next day and that was 11/11/19 and we still have not got an estimate. 11/13/19 the owner reached out to me and explained the delay to my satisfaction, so I will reserve judgment for later... read more

I paid 5k in electrical work to have it fail inspection. I had them come back to the house to replace breakers that were the issue and deemed a fire hazard according to the inspector. The issue I have is being charged to fix a problem that should have been fixed when they changed the panel and breakers. $141.00 is not much compared to 5k already spent but a little customer service goes a long way. read more

If you have Matthew Barnette in your employment, you should rethink that. I hired him to replace my smoke detectors and I spent the next week + listening to them go off. Texted him called him nothing, but he cashed my check! He robbed me!! read more

Charged me $90 for a simple diagnostic to tell me they couldn't even fix it. Then wrote me up two overpriced quotes (were talking $4500!) for new lighting in kitchen. Do not waste your time on these people will rip you off without any cares. read more

John and his team did a fantastic job at our home, we lost partial power due to a burnt line coming in to the panel from the meter. They were able to respond, permit, install, get an inspection and get FPL to restore power in one day. Nothing short of spectacular. Great to have a fantastic local business like Pingston Electric to take care of our electrical needs. I would highly recommend them anytime! read more

I needed a ceiling fan replaced for my rental, so I had it delivered and called Pingston. I gave them the tenant's number and they took it from there. When the job was done they emailed me an invoice and I paid online. Great service, couldn't be easier. read more

Came out promptly and claimed my AFCI breaker trip was caused by backstabbed wiring. They fixed that and was charged $110. Breaker was still tripping, 2nd visit by their electrician says the breaker has tripped too many times and should have been changed originally. Charged for parts, labor and another service fee. Owner offers me 1/3 the cost of the 2nd service fee off my next invoice. They still have not corrected the issue, charged me for the 1st electricians lack of thoroughness and want me to pay to send a 3rd out to fix what the 1st and 2nd appointment did not? I would not recommend a company who does not stand behind their service and want's to keep charging people to troubleshoot one item at a time. I get that things slip sometimes but that is not the fault of the customer. The fact that even before the 3rd electrician comes out the owner already made it very clear there WILL be a 3rd invoice. read more

They know their stuff. Didn't try to sell me anything I didn't need. Didn't charge a penny to come look and gave free advice for future projects. I will only call use these guys and will highly recommend to friends and family. read more

I have nothing but praises for Pingston Electric! In the wake of Hurricane Matthew, most all repair genres are booked solid with work, and it seems my problems rate low priority compared to most. I had a breaker switch that went bad and sadly, it was the breaker to my Hot Water heater. I had already had a plumber here to replace the heating elements and the thermostats on it, but the switch continued to trip. I called this morning to book an appointment to replace the breaker and Roxanne said she would have the owner call me back. He did very quickly and told me somebody could come out this afternoon . The technician was Chuck and he was friendly, on time, and skilled. He fixed the problem and then explained to me what was causing all my problems. I was pleased with the price and felt that it was fair. I would recommend them to anyone needing electrical work done in a timely manner! read more

Pingston Electric - Electricians Near Me - Satellite Beach, Florida

Highly recommend using Pingston for any and all projects big or small. Affordable prices and great customer service! Recently purchased an older home in Satellite Beach that needed a lot of updates. Chuck was extremely knowledgeable and informative during his visits. He does great quality work and was very professional. Despite being busy after storm Irma they were able to schedule us no problem. We will definitely be using these guys for any future work! read more

I had a good feeling about this company from my first call. The lady that answered was able to set me up with an appointment for the following week. The electrician came at the appointed time and after a few minutes of trouble-shooting was able to identify and resolve our problem at a reasonable price. read more

They came out twice for an estimate but NEVER GOT EITHER ESTIMATE I used a different company that did the estimate within a day and did the job on-time to the exact estimate. read more

Andew arrived early and got to work immediately. It didn't take long for him to take out an old flood light and replace it with a new one that I purchased previously. Highly recommend Pingston Electric. read more

Stay away from these con artist. Very slow work, does not finish jobs when they say, charges more than quoted then threatens you. Had to pay another company to finish their bad incomplete work. The other company said that the work done should have been completed in one day not three.Home owner beware of these shisters! read more

We had a chandelier and a sconce replaced along with getting a dimmer switch installed for the chandelier. Gabriel from Pingston was probably the most professional tradesman that we've had the pleasure of meeting. Totally knowledgeable and he explained everything that he was doing as he did the work. He had to maneuver a tall extension ladder into a tight stairwell and was extremely careful not to hit any walls or railings. He laid drop cloths on the stairs and cleaned up after he finished the job. He had a smile on his face the entire time he was working even though we pestered him with numerous questions about the job he was doing. We couldn't be happier with his work or his demeanor and the price was fair. A big THANK YOU to John and Roxanne for their help as well. read more

I highly recommend Pingston Electric. They were on time and did a great job, Even though it was a very small job, no one made me feel as if I was wasting their valuable time. They were courteous on the phone and in person. I will definitely use them again. read more