Super service is a simple way to say thank you from our…read morefirm. You replace your lost key for 2001 Ford explorer, you cut and program 2 New keys right there on the spot, you the best thank you.

I agree with the fast response but the customer service is awful. Rude and dismissive attitude. I…read moredon't understand why, but I can only assume it was because I wanted a quote (and he wanted to know if needed service or not). That was how far we got before HE hung up without saying bye, thank you, or let us know if we can help. I'm deciding to bypass this company just based on the his condescending tone and dismissive attitude. I rated a 2star to be fair since he did respond quickly. Update: After leaving a review about my experience with this company. I received a phone call from a completely different number (possibly the same guy) asking me to remove a review since I was not a customer. I assumed he was calling on behalf of another company since he said, they "locksmiths?" are a close-knit community and that he's asking me nicely to remove it (again, possibly the same guy). So, I go back to look at the messages and I notice a picture of the same guy for 2 different companies. Like, what type of scam is this? (Ok, more than likely the same guy) To be fair, this guy wasn't rude, he used please thank you and even told me to have a good day before WE ended the call. It was the type of conversation I wish we'd had the first go-around. Ha, go figure. I've attached a photo of both companies. (Ok, it's definitely the same guy) I want to reiterate that I am NOT a customer and I chose NOT to use their services and I won't use the clone company's services either. Good customer service doesn't start when money exchanges hands, it starts from the moment someone interacts with your business. The fact that I am not a customer doesn't negate your responsibility to treat me kind and with respect. Sir, I wish you the best moving forward.

Joe came out to do a new house re-key for us and helped us out big time. Not only that, he aided me…read morein troubleshooting ​some of the issues we were seeing with one of the doors and in the quick fix that needed done with it. Pricing was reasonable and I definitely will go with this crew again if and when the need would arise. ​

Joe came the day I called to change the locks I needed done. He was very kind, efficient, and…read moreaffordable. Highly recommend!

We had Russ work on our businesses locks and he made things worse and in my opinion didn't seem to…read moreknow what he was doing. He was also quite rude to our staff and as a result we won't be using his company again.

Absolutely the most inept repairman that I have ever seen in my 76-year lifespan. He made my…read moreornate, expensive, front-door handle inoperable, then left with the inside knob hanging on. It came off in my hand the minute I tried to turn it. He didn't have the nerve to ask for any kind of payment. The part on my outside, front door handle meant to be pressed by the thumb would not move. Seems to me like it needed proper, internal lubrication. He immediately said an internal part was broken and needed to be replaced. First thing he did, after he had difficulty removing the inside door knob, was to strip a screw when he tried to take the mechanism apart. Soon after, it started to work properly, because it needed, as I suspected, some lube. Now, it just needed to be put back together. He tried for more than an hour, but could not figure out how to put it back together. He jerry-rigged it so the handle looked like it would stay on. It did not. A follow-up call to another locksmith turned out that a spring was somehow lost in the disassembly of the door knob. In any event, a complete replacement will be necessary at the cost of several hundred dollars. I should have known the fellow from Speedy was dicey when he immediately decided without much looking that a part replacement was needed. After he failed to get the knob back on, he hemmed and hawed when I asked if he could replace the entire thing. Clearly, he did not want to tackle that project. In his defense, he's a nice guy. Speedy may be just fine for unlocking car doors, but for anything more involved, I would look elsewhere.