I had a very disappointing experience at my favorite HomeGoods located in McDonough Georgia, 1990…read moreJonesboro Road, McDonough, GA 30253. I visited this location around 11:00 a.m. My daughter and I have been frequent customers over the past few weeks as she redecorates her home. We have been delighted with the selection and quality of merchandise at HomeGoods, making it our first choice for home shopping. Over the last two weeks, we have purchased several items for her home, and during this visit, I was looking for a recliner for myself. Since I am on a fixed budget, this was a significant purchase for me, and I wanted to ensure I made the right choice. As I was browsing, I spent time sitting in several chairs, discussing my options over the phone with my daughter. While I was testing one chair in particular, I noticed an associate, later identified as "Joy," repeatedly looking in my direction. She would stop what she was doing and stare at me, making me feel uncomfortable. I mentioned this to my daughter over the phone, suspecting that the associate might have thought I was sitting too long in the chair or staying in her section for an extended period. As I tried to arrange transportation for the chair I was considering, I remained seated to prevent another customer from purchasing it before I finalized my decision. At this point, Joy approached the chair next to me and bumped the one I was sitting in while "adjusting" the adjacent chair. I ignored this. She then proceeded to reach behind and around me to a console table, invading my personal space, which I also chose to ignore. She eventually walked away but continued looking in my direction. Shortly after, she returned and said, "I am sorry, but I am going to have to disturb you; I need to put this chair over there," pointing to an area about ten feet away. At this point, I responded, telling her not to speak to me and questioning why she was asking a customer to vacate a chair they were considering purchasing. I pointed out that there were numerous other chairs in the store. She then asked if I was buying the chair, and I again asked her to stop speaking to me. She proceeded to call me "rude," which caused me to lose my temper. This interaction made me feel targeted and bullied for no apparent reason. Whether it was prejudice or another motive, I cannot say, but I know how it made me feel--uncomfortable, disrespected, and humiliated in front of other customers. Joy's behavior seemed to be an intentional attempt to pressure me into leaving the chair, making me uncomfortable by bumping me and reaching around me. When those actions failed, she outright told me to move. Another customer who witnessed this incident came to my aid, questioning why I couldn't sit in the chair and immediately sitting in the one next to me to make a point. The situation was so ridiculous that neither of us understood why it was happening. I was so shaken by this incident that I initially left the store without making a purchase. However, after recounting the exchange to my daughter, she convinced me to return and buy the chair because I genuinely liked it, however, I finally settled on another chair and made the purchase. I am unsure what actions were taken by the store management, because when I returned the next day, Joy was there. I wanted to share my experience with this particular associate and encourage anyone who has had a similar experience to report it to the store, as this is unacceptable. I feel that no customer should endure such treatment. Additionally, I noticed the following day when I returned to pick up my chair that the chair Joy had asked me to vacate had been moved back to its original location, further emphasizing that there was no valid reason for her to demand that I move in the first place. This experience has left me extremely disappointed in a store I have supported consistently.

I've always loved going in this store it's a wonderful place to shop, but something very…read moreunfortunate happened last time I was there. I've been looking for something in particular for a while. I finally found what I was looking for, or so I thought. It was a rather large painting but it had a scuff mark right in the middle of it. It wasn't a deal breaker for me. I took it up front along with some other items. I asked if I could get a discount since it had a mark on it because I could probably get it cleaned once I got home. I feel like it can't hurt to just ask. The cashier (very nice girl) called the floor manager up front to authorize the discount. The manager walked up and did not even acknowledge me even though I was talking to her. I was saying to her that I felt like I could get it cleaned up once I got home and that I wanted to see if there would be any discount. She ignored me and got a number 2 pencil out of a drawer and started erasing on the picture. I wanted to ask her to please stop! The cashier and myself were a bit shocked at this because the picture was very light colored and now had pink eraser marks on it and the paint slightly rubbed off completely. I'm not sure if she was just having a bad day or if she really didn't want to give a discount. I told her politely that the picture unfortunately now looked even worse and that I couldn't purchase it now. I payed for my other items and walked away very disappointed. I heard her call me back before I exited the store. I walked back over and she showed me the picture again pointing to the spot and said she could give me a 10% discount. I told her I would have liked to have the 10% before she did what she did. In a very upbeat way she said "okay then" with a smile. I was not smiling. It was not "okay" with me. I left very disappointed that day because that was the only picture they had like that. Her name was Jodie. I actually called customer service because this was just not right. They said they were sending me a coupon even though that is not why I called them. I never even got the coupon either. Update: I received the coupon in the mail. It was 10% off.

I needed some business cards for a friend last minute and Office Depot came through for me. As the…read morecard itself was already done, the Office Depot website was super easy to use and presented the step by step process from upload to final review. Being that I did the entire order online, I was in control of everything before it went to print which increased my confidence in the order. Once my order was placed, I set it for pick up at the Office Depot - Fayetteville location. I received the email when my order was ready and made my way to Office Depot - Fayetteville. The location was easy to find as it is directly on the main road. There is ample parking and easy access on and off the roadway. Walking in, the Office Depot - Fayetteville location is huge. The light was bright and vibrant and the store was super clean. I made my way to the print area, provided my name, and boom. My order was waiting on me. Yesssssssss. Talk about easy and convenient. I checked my cards and they looked amazing. The bleed area was spot on and the prints looked exactly like they did online via the sample provided. The young lady who assisted me was super nice and made the transaction that much better. If you are able to do your ordering online, I say do it. It's quick, easy, and straightforward. And the pick up process is truly a pick up process.

I am filing a complaint regarding a very disappointing and unprofessional experience at an Office…read moreDepot location in Fayetteville,GA. On the same day of purchase, I bought an HP printer cartridge (HP 934) and realized shortly after opening the outer packaging that I had selected the wrong model. I had my receipt and returned to the store within hours to request an exchange or refund. Despite the product being unused and in resellable condition, I was met by a store representative who was not only unhelpful but also dismissive and rude. I was told that because the box had been opened, they would not accept the return--without any attempt to offer an alternative solution, such as an exchange or store credit. What made the situation worse was the tone and behavior of the staff. Instead of trying to assist or de-escalate, I felt rushed out of the store and treated as if I had done something wrong. There was no effort to provide customer service or uphold basic professionalism. This experience raises serious concerns about Office Depot's customer service practices and return policies. A same-day return with a valid receipt for an unused item should not result in this kind of treatment. Policies should be applied with reasonable discretion, especially when the product is clearly unused and the mistake was immediately addressed. I am requesting that this situation be reviewed and that Office Depot take steps to ensure: a. Staff are trained to handle customer concerns professionally and respectfully b. Reasonable accommodations are made for legitimate same-day return situations c. Clear and fair return policies are consistently communicated and applied As it stands, this experience reflects poorly on the company's commitment to customer satisfaction and basic business ethics. Please refrain from using them as they're stacking up the wins with unethical practices.

Popshelf is a great place to grab some items for a low price. The highest price I saw was $15, yes…read moreI said it $15! This store has a lot of categories to choose from; Arts & Crafts, Beauty, Kitchen, bath, home decor, and much more. To be honest some items are not high quality but many will work depending how you plan to use it. POpshelf was giving Hobby Lobby feels, with Dollar Tree prices. All in all there's some nice things you can grab or you might just need a small cheap item. For the price, you won't complain and the return policy is favorable to the customer. Pop in!!

I was shocked to see that pop shelf only had one review. It is one of my top 3 favorite stores…read moreright now. I think it's the perfect size. It isn't small but also isn't so big to where you feel overwhelmed. It has a little bit of everything and it is all affordable and great quality. This is the perfect place to go to look for inexpensive decor or even a snack. :)

Just wanted to stop by and say that I have enjoyed my stops in every single time that I have been…read morein and the service has always been very attentive and polite. They have a very broad selection, but they are so popular that many times items will sell out. Sometimes they have good deals, but I will say some items can be quite pricey. I am greatly appreciative for the follow up when I had been put on a waitlist for an item that they had out of stock. Luckily, I was able to get my item and I was greatly pleased with it!

I'm such a snob when it comes to customer service on the phone. I've worked in retail many years,…read moreso I know that the customer that is standing in front of you take much more priority than the one on the phone wanting to do an item check. I decided Halloween morning that I wanted to throw a witches brew with a couple of my friend girls and early during the month I'd see some Lolita witch wine glasses at the Hallmark in Cumberland Mall, so I decided I needed six of those glasses to make my lil last minute party a success. One snag, Hallmark had marked down their Halloween merchandise down 50% a week before Halloween, so when I went into Cumberland, the glass was gone. I left the store with a list of other stores and my quest to hunt down as many of these glasses as I could. When I called this store, the lady that answered the phone didn't even know she was about to be tested by a customer service professional, but she caught on fast. I explained to her what I wanted and she politely asked me if I would call back as she was doing a gift wrap and the store was busy. Of course, I replied, that NO I wouldn't be calling back, that she needed to just have someone else look or I would hold. She placed me on hold and shortly came back not only with the information regarding the glass, but she was holding said glass in her hand and gave me a detailed description of what the glass looked like and took my name and place it on hold for me to pick up. When I got to the store, which is a 45 minute drive from my house, the glass was on hold as agreed and I asked the lady ringing me up if she was the person I spoke to on the phone and another lady that was behind me, stated that she was the person that I spoke with. I tried to apologize to her for being so short/rude/impatient/snobbish on the phone and she just laughed me off and said, just don't do it again to someone else. She agreed that I had been all those things, but admitted that when you work in retail, you are bound to have to deal with someone who wants everything to stop for them right that moment, regardless of what the store staff may be dealing with at the moment. She was so cordial, didn't even phase her how much of a bytch I had been on the phone earlier. The next thing I know, I'm standing there waiting for the cashier to hand me the glass and she says, oh, I thought you wanted it gift wrapped. I told here I didn't and we both ran to the gift wrap station to stop the lady that was now wrapping the glass. Such class and charm were all the ladies at this location, if it wasn't so far from my house, it could easily be my favorite Hallmark store. BTW, I was only able to find two of the Lolita witch glasses.

At Home provides an exceptionally large number of home decor products and furniture at low costs…read more It has ample stores with a large choice of designs and styles making it a street that one turns to when he/she wants to shop home furnishings without digging into the pockets so much. The wide selection of products offered to customers is another theme that the customers love about the store. Nevertheless, customer service and delivery time have been mixed as reported by some. In general, it is the good option of affordable house furniture.

Large supply of merchandise. Clean store. Plenty of parking…read more Enjoy shopping to see what is new in stock, however, I very seldom make large purchases because the prices have never been as low as other similar stores.

This location really does have a great selection of items. I've learned to visit in the middle of…read morethe week. On Saturdays, the lines are too long and you can easily spend 20 minutes waiting to check out. There is usually 1-3 cashiers open and the demand is just too much sometimes for the little help they have. I have noticed a little price increase on some of the usual brands but the items still have good value.

Love visiting this Ross when in the Atlanta area it's always organized well clean and so packed…read morewith items great deals and friendly service

I went to Once Upon A Child in Douglasville twice recently and was very pleased with the selection…read moreof clothes and baby essentials. I am familiar with the store because of experiences at the Austell location many years ago when my son was a baby. It is a premium consignment store (think like Plato's closet) geared towards babies and kids where you can sell your new and used clothing, shoes and baby gear and buy these items as well. It is a step above the thrift store and you can tell the items they sell are vetted for cleanliness and to ensure they work (when you think of toys and gear). The staff is also friendly. On my first visit, I came across the 10 for $10 playsuit bins & thought this was awesome because I was looking for a specific size and was able to rack up without breaking the bank AND scoring some that were like new, new with tags and premium brands. I signed up for the rewards program and ended up getting sent a $5 off $25 coupon to redeem the next day and returned to use it on a gently used Graco swing that was only $40! After tax, the total was about $38 with my coupon. Talk about saving big. The swing retails for over $100 new and was in good condition! My thought is for things like this that a child will only use for a few months, it's okay to save. Overall, I am impressed with this store and will return in the future to buy and potentially sell items.

Cutest NEW BUSINESS!! They have so many sizes and options for both girls and boys- babies to…read morepreteens, even a maternity section! Clothes, toys, pack-n-plays, strollers and more!! Vicki, the owner, is super friendly and has a VERY FAIR consignment policy! I have many pieces listed with her as a consignor.