Better customer service. What ever happened to the customer is always right. Had a problem with a…read moreitem that should of been marked down and they just treat you like you know nothing and act like you are bothering them. Contacted Corp and this gave me A I responds. This is no way to run a business especially one that claims to be a Christian run business.

we had literally 12 prints to get framed and we are very particular. Zina was a rockstar. she was…read moreso patient and helpful and gave us her two cents as well when we were at a stalemate. she deserves a raise or a promotion or a paid vacation to somewhere awesome. thank you Zina!!!

Hobby lobby is a go to for me when it's time for crafts and the holidays. Can't beat their deals!…read moreLike most Hobby Lobby's you have to hit them at the right time when they have all their holiday stuff, but for the most part they have everything perfectly stocked. Very helpful staff!

We had an incredible experience here. We came in a little bit late but Mary Lou in the custom…read moreframing section was incredibly kind, efficient and helpful. Macey and Elizabeth were also super kind and delightful. Overall, appreciate this great team and organized store!

Love this place!! I get lost every time! But SO fun to get lost and walk around! They always have…read morefun things to find!

Horrific customer service. The frame shop reps are very unprofessional…read more Go ahead and shop small businesses!

We went to Hobby Lobby' today to buy a table top pelican for someone's birthday. I had seen that…read morethe pelican was $16.99 online but it was marked $32.99 in the store. When I went through the checkout, I asked the cashier how much it was figuring she would punch in the code on the ticket and then tell me it was $16.99 Instead she told me "$32.99," I said "did you ring it in ?" and she said, " no it says $32.99". I then said "well online it said it was $16.99". I was almost sure it was but I didn't think of taking my phone out and showing her the app. She said to me," I have worked here a long time and I know my job and those are never on sale". I said very calmly "I didn't ask you how long you've worked here and I didn't say you weren't doing your job correct? All I did was ask you to ring it in to see how much it was" and she said "it's $32 ,99." So I left got in my car looked at the app and it said it was $16.99 which is what I thought. I went in and asked for the manager and the person who came upfront that said they were a manager told me that there was no way the girl could've done anything else but look at the ticket because unfortunately hobby lobby app marks things down but doesn't tell the stores? And here's what I don't get she said the girl couldn't ring it in?? So does that mean they don't keep track of their stock? That makes no sense to me whatsoever. I gave the store 1 stars because I do like hobby lobby. I do like the worship music that plays over the loudspeakers . However, I think they should really get this together somehow /could you imagine if I didn't know that I would've paid $32.99 for something that only cost $16.99. Again I raise the question if they just ring in what the ticket says and don't tell anybody what was bought how do they keep track of their stock??? I would love someone to answer that!!!

I absolutely love this store. I usually find what I am looking for and then some. There's always a…read moregood selection of items. I love that they have so many things marked at 40% to 50% off all the time, especially at Christmas. They also have some great deals on Summer decor. I don't usually have any issues with the service at checkout.

Terrible check out! 14 guest in line only 2 registers , no one was called to the registers to open…read morean extra register . Manger on duty showed yet was buried in her phone still not calling and help to the register .

Came in to get a frame repaired . I love the framing deptartment in this store . They do a really…read morewonderful job . The framing manager is my favorite . He is really good at helping you make selections on stuff . I kinda prefer to wait on him , he's that good .

Need to change checkout routine - I spent more time in line then I do shopping. Change check out…read morewith 1 line that feeds into each register instead of standing in 1 line and someone has a ton of items. Also if there is 3 people in line you need to open another register. I have to plan on waiting at least 30 minutes in line which takes away my joy of shopping. There are a lot of times I leave my items and go to Walmart and buy what I need which I would rather not do.

I came here for art supplies and they had more of a selection than I needed. Great deals and value…read moreon items. Customer service was friendly and attentive.

Love shopping at Michael's, this store has super friendly staff, the store is always neat & clean…read moreand I have always been able to find exactly what ai am looking for.

It's so disappointing to write this review. Today was the second time a team member had an awful…read moretone and attitude at check out at this location. The first terrible experience was in October with Kaitlyn from florals who was called to help with the registers since a line was forming. When I went up to her register her expression was annoyed and she was mumbling unkind things under her breath as if I couldn't hear her. It was loud enough that I could. I told her I'd wait for the other cashier. She proceeded to slam baskets and take out her unwarranted aggression out on items at the register before stomping away clearly very angry. I told the assistant manager Makenzie about this hoping to not have to leave a review like this. Now today, another team member named Gypsy (who up until this point was fairly nice) had a terrible attitude. Maybe she was having a bad day. I asked her to wrap up an item I was purchasing and she huffed and did so with a negative attitude as if this ask was a bother. It was an item that could be easily scratched. Toward the end of my purchase I asked where I could place the empty basket in an effort to help her and she condescendingly rolled her eyes and said "where you got it". Her tone and the way she said was unfriendly and had so much attitude. It was unprofessional to say the least. It's a shame that I have to leave this review and that this contempt and negative attitude towards customers is seeming to be a common occurrence. I'm not sure what's happening at this location to make employees so angry at customers just looking to make their purchases and be on their way. At this time I cannot recommend this store as having quality and friendly customer service.

lots of help! oodles and bodles of stuff! huge selection! lots of sales! but double check sales and…read moreprices!