I recently got into an accident and totaled the car I've had since I was 16. I came by Golden Auto…read moreSales and let me tell you, it was a fantastic experience. Adam helped me out any way he could. He really did what was best for me. They all made the experience so simple. Not to mention how friendly they are. They all made me feel like a friend, not a customer. I couldn't imagine recommending a different dealership to my friends or family!

Purchased a car on February 14, 2022 from Golden. It was supposed to be checked out by his mechanic…read moreand good to go. The check engine light came on 60 miles into the trip home. Light stayed on all the way back home which was another 200 miles. Next day the car died on the road and had to be towed into the Chrysler dealer to determine the problem. I know the car was sold with no warranty but if it breaks down after 300 miles, he knew there was a problem with the car. Called and gave a number of reasons for the light to be on and why the car died. Blamed the gas, the temperature, the elevation changes.... If you plan I buying a car from this dealer make sure you take it to your mechanic first and have them verify the soundness of the car. We did not do this because we drove 260 miles to buy the car and do not know any local mechanics. We took the owner at his word that the car was solid and dependable. It was neither.

Our second time purchasing a pre-owned vehicle from Mark Kendall and it couldn't have gone more…read moresmoothly. He is so personable and made the transaction as quick and easy as possible. All paperwork was handled efficiently and properly. Vehicle is in great condition and I'm loving driving it.

Great customer service, quick turnaround and reasonable rates. I'll go back whenever I'm nearby and…read morein need.

Had a really bad experience turn into a really good experience today at Flow. Unexpected repair…read morewas going to cost more than it was worth. Ended up trading instead and buying a new XT4 Sport. Brian in service was polite and empathetic - always good service. Had Tia (sp) work my deal and was patient with how many vehicles I wanted to see and test drive. We spent a bunch of time going back and forth on available options. Needed to hit the target features my wife wanted, something I liked and for a fair price. Manager treated me fair on my trade and the deal. Finance guy was fair and knew all of the details of their program. Tia was on it with the same. Everyone was patient, polite and friendly. There about 4 hours but they offer you water and snack. Left happy and cruising in something we really like. Nothing like a Cadillac! Nice job Flow!

I am a single mother. I just took all my savings and finally got my dream car less than a week ago…read morefrom another dealership Out of Greensboro. I brought it here to do an oil consumption test, praying it's not burning all they washed it and changed. The oil in. The service department was pretty good with everything. The system was down that day, but everyone was very accommodating to me and my one year-old daughter when I got home the next day, I I brought it here to do a oil consumption test, praying it's not burning all they washed it and changed. The oil in. The service department was pretty good with everything. The system was down that day, but everyone was very accommodating to me and my one year-old daughter when I got home the next day I noticed around my back tire a piece of plastic was poking out, you can imagine how upset I was immediately thinking it was something they did. They told me to bring it to them and the sales Director. ROBBIE CASPER Was amazing they showed me where it had been like that but apparently the car dealership I bought it from had rigged it to where it was barely holding on Robbie went and got clips that originally were missing from my car out of his garage and put them on my car to make the piece stay in place. They didn't charge me anything and was so nice. They did not have to do that but they have no idea how that wonderful gesture and taking care of something that no one else would and they didn't do might I add, changed my whole day! Very grateful for good people

I've been looking for an alternative to the local Honda dealership service, and Wow! what a great…read morefirst impression at GT Imports. Friendly, knowledgeable staff that provided excellent communication, comfortable waiting area and no attempts to "up sale" unnecessary service... what a breath of fresh air, that I can finally begin to build a trusting business relationship for my beloved Honda. Great job GT Imports, you knocked it out of the park!!!

Been using them since 1994, got a quote on my Lexus that seemed way high. Checked the internet and…read moreyes the quote was above the highest costs quoted. Always liked them so went anyway. Also had a sound I wanted them to hear before i dropped it off. Then was told they were professionals and charged $169 diagnostic fee. I balked, he told me they don't work for free. I went to the local lexus dealer, got all the work done for less than my original quote from GT. They diagnosed the noise as a normal thing for FREE. AFter 32 years- I've moved on. Not going to pay more than a Lexus dealership to get my car worked on.

Had a great experience at Flow Acura in Winston Salem , NC; my saleswoman, Polly was outstanding…read more Great communication and she worked hard to make sure the customer was content with the experience. Great price point; would recommend both Polly and Flow to everyone. I also want to give a shoutout to the sales manager and finance manager; even though the car was not finance, the managers made sure paperwork was down promptly, without any hassles or pushiness to sell you more add-ones; even when the computer went down for awhile, he was going to handwrite all of those documents to get me and my family out with the new car, promptly. Love my new vehicle and love my experience with Flow Acura; make them your only stop for your next Acura purchase. Really! M Mitchell, Martinsville VA

What a mess! I moved to this area recently and decided to get my RDX serviced at Flow, after years…read moreof great service from the Acura dealership in Durham. Scheduled an on-line appointment. Called to ask a few questions and a rather disinterested lady told me to call back later after I found my VIN, then hung up on me! Then I emailed the person named in my appointment confirmation the same questions. Never heard back. I showed up the morning of my appointment and was unsure where to enter for service, as I didn't see any SERVICE signs. Pulled around to the bay in the back and sat there. The door never opened and I could see a person sitting at the counter inside. They ignored me. After a few minutes, I backed out and left. I was so disgusted that I considered making the 2-hour drive back to Durham for future service. On my drive home I passed the Volvo dealership right down the street from Flow. I could clearly see the SERVICE sign and decided to look online for any good deals on a new Volvo. Filled out a form online and Volvo called me within the hour. So, I drove back to the Volvo dealership, met the most amazing staff I've ever encountered at a car dealership, and left with a brand new 2026 Volvo! Flow, let this be a lesson. You lost my business that day. I happily traded in my RDX for another car and MUCH BETTER Customer Service. I would give my experience with Flow zero stars, if possible, and would not recommend anyone do business there.

You know how when you come into a car dealership and sometimes they are really trying to get you to…read morepull the trigger on a purchase well this was not the case ! Carson was the agent that assisted me and even though I didn't walk out with a new car he definitely made me feel at ease with the process. He was very knowledgeable and he answered all of my questions!. I had such a great experience ! Definitely will be back when we are ready to make a purchase! Thank you so much !

Had to purchase a part last minute, Flow BMW fortunately had it in stock. The Parts guys had the…read morepart set aside for me as soon as I walked in. He was super chill and nice to deal with helping to better understand the part. He was kind enough to even provide me a discount since I needed the part to have my car back up and running. Thanks again!

Waste of time. Had an online price but final price has no negotiable fees. They just seem to want…read moreyou to come in.

Pretty easy to buy a car here, their prices are very competitive, given they are directly tied to…read moremultiple credit unions around the area interest rates are decent too, the people I worked with were alright, good for car industry standards, I had a good experience buying here and hopefully you would too.

Austin was very helpful and took the time to show me all the features on the Panameraread more