What more can I say ..... I've had daughters in Boone Nc for…read morecollege. Living in the Free State of Florida! I live far away. Nathan's customer service and attention to details is amazing.. Thanks for all your help of 8 years straight..

I had to have a car towed here unannounced on a Saturday when it broke down while my son was on his…read moreway to work. I called and left a voicemail for Local's late Saturday night then followed up Monday morning with another call. They already had my vehicle in the line up. They were able to diagnose and repair my Nissan Murano by Wednesday of that week and were pleasant to work with throughout. I can comfortably recommend based on a couple of repairs there over the past few years.

Derrick is such a nice guy. He's very honest. Another mechanic told me I needed new brakes and I…read morewas afraid I was having issues with my 4wd but he told me my brakes and my 4wd were both in good condition. He's a good man that you can trust.

Derek Cook of 421 Auto service crashed and totaled my car…read more On 3/3/24 I dropped my vehicle off through the after hours key drop. After my car sat in the lot for four days with no work on it, on 3/8/24 Mr. Cook decided to take my car out for a test drive on the foggiest day of the season, and subsequently crashed and totaled my car. You may notice inside of the auto shop (if you choose to visit it) there is a sign posted that says to "never take a car out in unclear conditions" This was not previously posted and was only printed off and hung up after my car was crashed and totaled by 421 auto. I would not recommend 421 auto service and they have obviously lost my business. I am understanding enough to realize that this was simply a massive accident and a huge mistake on their part. However due to the fact that my ONLY asset is now gone, I do not feel it was handled properly and I do not feel I got justice. Morally speaking, Mr. Cook personally could have aided me in the process of getting a new vehicle. Please choose a different auto service to entrust your vehicle with.

Ive been holding off from writing this review because I needed confirmation that they actually…read moremessed my car up. I also have been seeing others open up about their experience at this shop on AppStateClassified so I decided I need to write my review so they dont mess up your car, and dont take advantage of someone else. I made an appointment fairly easy and when I showed up I was very uncomfortable with the atmosphere in the shop. They didnt even remember my appointment which also made me more nervous than I was originally. I had to remind them that I needed an oil change, a change of tires, and to check the brakes cause I just had them changed at Honda of Boone and they were LOUD. They took a few hours to do the oil change, gave me no updates. No one wore masks, except one guy who wore the flimsiest cloth upfront and coughed the whole time. I dont even know if he worked there cause he spent the whole trying to make conversation with me, but eventually went to the back. After a few hours they said they finished and I had to remind them I needed my tires changed because one of the tires were cracking. They only changed 2 of the tires and left the cracking ones oddly enough. When I went back to my car, my oil gauge still said 0% and they came to fix that, NEVER gave me a sticker on the windshield when I should get my oil changed, and my brakes squeaked louder than ever. After I went to a different shop to fix what they did turns out THEY PUT THE WRONG OIL IN MY CAR MAKING MY CAR PREFORM EXTREMELY LOUD. Ive been to a lot of very sketchy mechanics and this by far takes the cake.

Came in with 2 bent rims and in need of 1 tire. I called several shops and none of them wanted to…read moredo the work. They said it wasn't worth their time... Not here, guy said bring it over and let's see what we can do. They didn't have my tire in stock but where able to locate one and install it within the hour. As for the 2 rims, they only charged me to fix 1 as the other was really bad and did the best they could but suggested I replace it asap. Great work, fast work, even better prices.

Charles towed a 2004 high top conversion van out of a field from on top of a mountain without…read moreputting a scratch anywhere!!! The power steering pump went out! He had me back on the road within 2 days!! Samantha kept in contact with updates and I couldn't be happier! They even fixed me up with new LED headlights!!! It is definitely NOT a mountain vehicle, but made a great camper! I will rethink that decision in the future!! But if I ever need a tow or service Wrenchworks will be my forever go to!! Thank you guys! More than fair price too!

Had a late night broken piece is bumper and they fixed it right up! Cold and rain didn't stop em…read more Great guys!

These guys were so helpful while I was dealing with a more major car issue in a rural area during…read moremy visit. Fortunately, they were able to diagnose the issue and confirm the car remained drivable. They also provided a recommendation of which VW dealership would be better to contact since ultimately I needed to get back to northern Ohio. So here I sit in Winston-Salem awaiting for its repair. I'm grateful to have found them and that they also value safety.

My daughter is a Senior at App State who needed a new battery for her Mini Cooper. Not a simple…read moretask because the computer needs to reset, so telling her just go to Autozone for a new battery was not an option. Assad was able to get her in on the Friday before Parents Weekend, and due to delays in getting a tow from AAA, actually waited for her to get there and make sure the job was done before the end of the day. As a dad who worries pretty much all the time over the safety & security of his girl, I was delighted by the staff's professionalism and caring family attitude; and will most definitely be back for our future service needs!!! :) A+++

I dropped my vehicle off at the Mr Tire o Blowing Rock Road to have a potential transmission issue…read morediagnosed. When I returned later that day, my car was missing. After speaking with the front desk, I was informed that my vehicle had been towed by one of your drivers. Completely ignoring Mr Tire's negligence to confirm that my car was the correct one, I immediately called to ask why my vehicle had been towed only to be told that no one had towed from that Mr Tire location. I called four different towing companies after that only to be given the same answer. Eventually Mr Tire got in contact with the driver and the car was returned to me only after discussing police intervention. After the car was returned, I learned that the driver had gone to the wrong Mr. Tire location and towed the wrong vehicle entirely. The vehicle he was apparently supposed to tow was black, my car is gray. On top of going to the complete wrong location, the driver did not confirm the license plate and ignored the obvious mismatch in color. This driver completely failed to follow even the most basic verification procedures. To make matters worse, I got zero apology from the driver and was met with nothing but passive aggressiveness, and the car has driven noticeably worse since it was dropped off, shaking more than it did when I dropped it off in the morning. When I asked for the driver's name, he refused to provide it, stating that "it's not important," despite being responsible for the incident. I do. however, have a photo of him and the license plate of the tow truck he was driving. This entire situation was extremely unprofessional and unacceptable. My vehicle was removed without any authorization, no confirmation, I was mislead about what had happened, and only regained possession of my car after mentioning police involvement. I will be escalating this matter and expect a response explaining how this happened and how to move forward.

1,000 cheaper than Modern collision Great work, fixed my car…read morequickly, super friendly people

Brad has worked on several of my Subarus and a couple of Toyotas as well over the years that he's…read morebeen in business up there at Brushy. He treats you right he communicates well the work is always done at a reasonable price. You can't go wrong by hiring Brad to do your work for you .

Great mechanic. Not only is Brad experienced and knows his trade, he is also honest,…read morestraightforward, trustworthy, conscientious and professional. Prices are fair also. On top of all, that he keeps a clean shop... always a good indication. Highly recommend!

Excellent service - helped me on 2 occasions. One my battery was acting funny like it was dead but…read moreit was intermittent - it turns out the battery connector was corroded and they fixed it quickly. 2nd time was an error code on the car and they resolved it fast. Would highly recommend. Free shuttle service also

The staff is super friendly. I stopped in with a tire leak…read moreand they were diligent in finding the culprit. Price was reasonable.