This isn't a location with the self-service kiosk, unfortunately. I've gotten used to this feature…read moreat another store and wish other places had that. I just needed to do a return and had the QR code on my phone! The store wasn't very busy, but the employees didn't seem eager to help. Won't be returning to this location!

Went in today to drop off a package in the morning extremely rude associate he told me to put the…read morepackages on the scale. I asked if I should put both or just one but I got no response back. I put both packages and he grabs both of them and proceeds to tell me that I need to put one first and the other one after then I told him that I had asked him that but he gave me no answer. Then he asked me that why I was being so rude If I was just so unhappy. I just simply just asked something in a nice way and he was just being rude and also when he asked me that his coworker started laughing. Not place you want to go. Bad experience.

Very helpful even when I wasn't able to use her services. She provided guidance and quickly…read moreresponded.

Deborah communicative well with pictures and messages. Nice personality and Punctual. Would use…read moreher again in the future.

I had a wonderful time at the UPS Store. Great customer service and very friendly and quick. Amixa…read moreand Ketam were awesome!!!

I had one of the worst customer service experiences I've ever witnessed at the UPS Store on Outlet…read moreDrive Silver Spring Md. A young customer, maybe 16 years old, was trying to ship a package. Instead of helping him, the employee Om repeatedly pressured him to buy insurance. The kid said no several times, yet Om kept pushing. Then Amixa, who I later learned is the manager, joined in and also tried to pressure him. At that point, I stepped in and told them to stop badgering him. Their response was unbelievable. Om told me to "mind my business," and the manager actually told me to "shut up" loudly, in front of a store full of customers. Instead of deescalating or helping the long line of people waiting, they continued arguing, insulting me, and eventually told me I was "not welcome" in the store. All because I spoke up for a minor who was being pressured into a purchase he clearly didn't want. This is completely unacceptable behavior from any employee, let alone a manager. Pressuring a child, insulting customers, and escalating a situation they created is not how a business should operate. I hope UPS corporate takes this seriously, because this location clearly has a major professionalism problem.

I have always had a super easy time here. I have picked up print orders and even done print jobs on…read morethe spot here! It's usually the middle of the day when I come, so I have never really dealt with a crowd. I have no idea what it's like during peak hours! Either way, they make the process seamless, whether you're doing pickup or using the self-service kiosks on your own. The tools on the site are pretty versatile and customizable, but sometimes projects do get complex. I have been able to call ahead and get any concerns addressed, and even given live tutorials over the phone. But back to the store itself, the place has always been quiet and clean... and given its location relative to my house, it's nothing short of convenient! If you have any printing needs, you can't go wrong with FedEx.

I don't come often but every time I do come the system is always down. Don't spend the $20 on the…read moreLyft it'll be a waste.

John was perfect. Extremely efficient, absolutely on time, really good communicator did exactly…read morewhat we needed in a pinch. Will hire him again for all of our future notarizing needs.

I was VERY appreciative for Maryland Mobile Notary Services to meet at my home and notarize my…read moremother's revocable trust. Not only was the appointment completed according to our lawyer's instructions, but he arrived on time and was extremely professional. I would recommend his services for any notarial needs. We were very pleased with his professionalism and knowledge of notarial law. Thank you, John!

Don't go to this location. The counter person was very unfriendly. He refused to take our package…read morewhich we figured we would drop off on the way back from the Dutch market. Well what a waste of time. The worker said that the box was ripped so he couldn't take it. It's a return so the cost is guarantee right? If we received the box ripped don't you have tape? Anyway, we drove the large box to our neighborhood and they took the box happily.

At many locations UPS is an overall great service within the community. Unfortunately, this UPS on…read moreBaltimore Avenue in Laurel, Maryland is not at all a good service within the community. Their downfall is service. They forget that customer service makes or breaks businesses. I have gone here a few times because this was the only return option offered by Amazon. The staff is extremely rude. I have never witnessed such rudeness. The older man an older woman are particularly short when they speak to customers with so such condescension. I thought the first time possibly, the woman at the desk just had a tough day so I dismissed it. However, this was ongoing to the point that I began to dread having to return or mail anything requiring UPS. The UPS staff at this store are awful. If you mail something and have a question, they display short tempers and scream at you causing a scene if front of other customers. They have no patience. During all my visits each staff was rude as though it was their right to mistreat customers. I remained quiet because I was raised not to disrespect my elders. I do not think it appropriate to mistreat others and it's not ok for them to mistreat me. I just could not continue to witness how badly they treat customers so I refuse to go back to this store again. The store is dismal and dingy. The staff is not diverse and I wonder if that impacts their treatment of customers. The staff is always frowning as though they hate their jobs and the customers. The review that indicates that they charge a dollar for a small piece of tape is true. So please make sure to take your own tape with you. The UPS in Laurel, Maryland on Fort Meade Road is where I go now. They are the complete opposite of the UPS store on Baltimore Avenue. The Fort Meade Road UPS is awesome. The staff is overly kind and diverse. They looked at me with suprise when I asked how much it would cost for a piece of tape to tape up my box. Every time I go the UPS store on Fort Neade Road the staff tapes the box close for me at no charge. They are always welcoming and kind. They keep a little basket of goodies for children at the front. The store is bright, clean, welcoming and organized. The staff readily assist you with smiles. I will never go back to the UPS store on Baltimore Avenue in Laurel, MD. Sorry to say, but it is the worst In customer service.

I have had the pleasure of working with Daniela Turcios of Turcios Translations for some time now…read moreand it is my great pleasure to recommend her for any and all translation needs. As an attorney who works with the Latino community I often need documents translated before submission. Birth certificates, doctors notes, newspaper clippings, she does it all! The prices are better than most and Daniela always gets me my translations within a reasonable time - even when I need them within 2 days! They are professionally rendered, well translated, and affordable. She'll send them via email, fax, or even snail-mail depending on your needs. What more do you need? 5/5 do reccomend, will be back.

Working with Turcios Translations & Services was easy and pleasant. The service was like none…read moreother, Magnificent! I used the notary services for some documents I had to provide for my child's start for school. Daniela was very responsive and attentive. I was able to bring my documents to her the same day and got my papers ready to present at the school the next day. I totally recommend the work provided by Turcios Translations & Services to any and all.

This location was great. It's probably the most cleanest location I've experienced. Everything…read moreinside is neatly stocked and on display. The staff were friendly and helpful. I went to ship a package to a family member. It was quick and easy. There is ample parking in front as it's located in a large plaza. I would recommend this UPS for your shipping needs.

I went to this UPS Store this morning to get a document notarized. The employee was initially able…read moreto notarize the document, and everything seemed fine. However, when I went to the State of Maryland office to get the document certified/apostilled, the state employee informed me that the notarization was done incorrectly because the notary stamp listed Howard County even though the notarization took place in Prince George's County at the Greenbelt UPS Store. I was told I needed to return to the notary for it to be corrected, so I went back to the store to clarify the issue. Instead of trying to understand the concern or calmly explain the situation, the employee became defensive, hostile, and dismissive while I was simply asking questions to better understand what happened. As a customer, I was genuinely confused and trying to understand who was correct, the Maryland state employee or the UPS employee/notary, but the employee's attitude escalated the situation unnecessarily. He became combative when I started asking questions to better understand the situation, and as a woman I immediately began to feel unsafe and uncomfortable around this employee because of his tone, attitude, and overall behavior. There was no professionalism, no attempt to de-escalate, and no customer service whatsoever. The tone was rude, disrespectful, and confrontational from the moment I asked questions about the issue. I even attempted to calm the conversation down myself, but it became difficult and I ultimately had to leave the store without any resolution. I will absolutely not be returning to this UPS Store or any UPS Store again. Please train your employees and managers better on customer service, de-escalation, and how to communicate respectfully with customers who are simply trying to resolve an issue.

I was recommended by a friend to this agency and Ana was truly a breath of fresh air! She took the…read moretime; sat down to hear my needs and got back to me in a reasonable timeframe. She is bilingual so that made it easier for me. She valued me as a customer and even followed up with me to make sure very thing went well. I will recommend her to anyone i cross paths with.

From the owner: At AG Business Agency, we are dedicated to providing comprehensive solutions for small businesses…read more From bookkeeping and business registration to tax services, 1099 forms, payroll, and beyond, we handle every aspect of your financial needs. Our expert team is committed to simplifying complex processes and ensuring compliance, empowering businesses to thrive. Additionally, we offer notary, translating, and interpreter services, further supporting your operational requirements. Trust AG Business Agency for reliable, efficient, and tailored services that fuel your business success.

Always a great experience! I have been filing my taxes with Borges for the last 4 years and have…read moreconsistently had a great experience. They are super knowledgeable and helpful when answering questions. Looking forward to using them for many years to come!

Surprised about the reviews which paint a completely opposite view to f my experience. I called…read moreseveral days ago - when the opened and was told that the primary contact would be in touch with me by end of day - that was a lie. I did not receive a message back until shortly before 9 pm on Friday. When I called back, I heard automated message saying they are all out on vacation for next couple weeks. It's hard- no - it's impossible to get any kind of decent service from "un"professional tax (experts?) around here. I'm taking my business to Virginia where my friends get good service. I don't trust the reviews here as they don't correspond at all to my experience with borges. Horrible lack of service and availability.