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    Donovan & Jorgenson

    3.8 (45 reviews)
    Open 7:30 am - 5:00 pm

    Get pricing & availability

    Response time

    1 hour

    Response rate

    100%

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    Your project with this business is eligible for coverage up to $2,500 when you hire through 'Get pricing & availability.' Terms apply. Learn more

    Services - Donovan & Jorgenson

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    Donovan & Jorgenson Photos

    Recommended Reviews - Donovan & Jorgenson

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    28 days ago

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    Robb K.

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    4 months ago

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    11 months ago

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    Robb K.

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    10 months ago

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    1 year ago

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    3 years ago

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    2 years ago

    Helpful 3
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    9 months ago

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    1 year ago

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    Robb K.

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    2 years ago

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    1 year ago

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    3 years ago

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    2 years ago

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    Robb K.

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    2 years ago

    Greg was very professional and knew his stuff about HVAC! Would recommend. Just typing a few extra words to meet the character minimum.

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    6 years ago

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    Robb K.

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    3 years ago

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    2 years ago

    They promised to call back to send someone out for an estimate. I never heard from them again.

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    3 years ago

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    Robb K.

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    3 years ago

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    3 years ago

    Despite being a preferred customer with maintenance agreement , took forever to get service.

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    4 years ago

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    7 years ago

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    Robb K.

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    5 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    Robb K.

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    5 years ago

    Recent HVAC installation. They were very professional and did a great job! I would recommend!!

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    10 years ago

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    7 years ago

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    7 years ago

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    Robb K.

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    9 years ago

    My service request was handled with courtesy and expedience! Cost was reasonable. Repairman Jordan, was knowledgeable and efficient.

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    9 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - Donovan & Jorgenson

    Review Highlights - Donovan & Jorgenson

    Sales person Steve contacted me later that day and scheduled an appointment to get an estimate for replacement.

    Mentioned in 3 reviews

    Read more highlights

    Thielmann Heating, Cooling & Plumbing

    Thielmann Heating, Cooling & Plumbing

    (36 reviews)

    Shane Peck came to our home today and checked out the air conditioner for the coming season…read more Everything was O. K. and he was very helpful, turning on the outside water for the season, something I cannot do these days. We were charged $101.66 for the service which was fine with us. We have had Shane as our service person a few times now, so we had a good visit again. Ron F.

    Thielmann: I'll try to give a brief background. The furnace (unit also has AC component) in my…read morecondo was having white smoke/steam come out of the external vent during some of the extremely cold weather we were having. Even though my furnace was not making any unusual noises, smells, or setting off my carbon monoxide detector, I was still concerned as no other condos in my building or nearby buildings were having the smoke/steam. The employee that initially inspected by furnace (Carlos?) informed me that the heat exchange was clogged and would require me to repair the furnace or purchase a whole new unit (I opted for a whole new unit based on its age). Carlos gave me the impression there was no rush and that it was not something that necessarily needed to be done immediately. When the second employee (Dave?) came later that day to take measurements and verify the replacement unit needed, he made it seem almost emergent and began to wonder aloud if he needed to shut my furnace off that day. The stark contrast between the two was alarming and created a bit of a trust issue on who to believe. Carlos seemed a little green and Dave seemed like more of a veteran. Dave eventually determined it did not need to be shut off as no carbon monoxide was entering my condo. The whole experience did create a bit of a panic for me though, so I quickly accepted the only available appointment within the following two weeks. It was convenient that they could get it replaced just five days later, but if it truly wasn't an emergency then I would have liked a little more time to verify I was getting the best price as it wasn't cheap (to give you an idea this is the largest purchase I've ever made behind my home, education, and car). They do offer payment plans that were easy to enroll in, one of which has 0% interest if paid off within a year. I'm not trying to throw anyone under the bus, but I can tell they really want an honest review as I've received multiple texts and emails asking to leave one. The crew that showed up on the morning of 12/24 to install the new unit were quick and efficient. They were respectful of my property and explained the new thermostat to me. All the employees were friendly, including the ones running the office over the phone (Micah?).

    Donovan & Jorgenson - hvac - Updated June 2026

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