Cancel

    Open app

    Search

    Hoffman Lexus

    3.6 (92 reviews)
    Open 8:30 am - 7:00 pm
    Updated 3 weeks ago

    Services - Hoffman Lexus

    Auto loan

    Hoffman Lexus Photos

    You might also consider

    Recommended Reviews - Hoffman Lexus

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Dealership scam

    Stay away from this dealership They are scammers, fraudsters, and will ruin your credit. They sold me a car that they shouldn't have. I had to get my family member to cosign for me, and it would be a nightmare if I couldn't pay it off. Unfortunately, I did and built my credit over 750. It took me years to build my credit and now I own a new car from another dealership that isn't crackheads like them. For my pet that is in heaven during my hard times, and the name of God. I hope you guys rot, and burn in HELL!!!!!!!!!!!!!!!!!!

    Oh happy day!
    Sara K.

    I unexpectedly found myself in the need for a new car and Hoffman happened to have one, gently used loaner of the exact model I wanted (and in the color I wanted!). After a test drive I was in love, but unsure if I was ready for such a big investment. Carm and Al spent hours going over and adjusting my options with me so I felt more confident with my new payment. I ended up walking away with an amazing deal and a car that I'm obsessed with! Their service department has far exceeded my expectations. They always go above and beyond and are the service department I've ever dealt with. I actually don't mind waiting for my car in their very comfy guest lounge and always feel welcomed when I'm there. I'm now a Lexus and Hoffman fan for life!

    See all

    Photo of Tony C.
    0
    154
    9

    12 years ago

    Business owner information

    Photo of Christopher H.

    Christopher H.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of M M.
    0
    3
    0

    1 year ago

    Helpful 4
    Thanks 1
    Love this 1
    Oh no 2

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 2
    Love this 1
    Oh no 1

    5 years ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 1

    4 years ago

    Helpful 2
    Thanks 1
    Love this 2
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jenn P.
    0
    14
    24

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 2
    Love this 1
    Oh no 1

    7 years ago

    Helpful 4
    Thanks 1
    Love this 1
    Oh no 1
    Photo of Eric M.
    26
    15
    5

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 4
    Thanks 1
    Love this 1
    Oh no 1
    Photo of Tyler R.
    2360
    915
    2935

    14 years ago

    Business owner information

    Photo of Christopher H.

    Christopher H.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Rick S.
    75
    283
    782

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 6
    Thanks 1
    Love this 1
    Oh no 1

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 2

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ali H.
    117
    64
    4

    10 years ago

    Helpful 6
    Thanks 1
    Love this 1
    Oh no 1

    5 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1
    Photo of J T.
    3
    31
    0

    6 years ago

    Business owner information

    Photo of Hoffman A.

    Hoffman A.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 1

    14 years ago

    Business owner information

    Photo of Christopher H.

    Christopher H.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of E Y.
    98
    136
    10

    8 years ago

    Business owner information

    Photo of Christopher H.

    Christopher H.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Business owner information

    Photo of Christopher H.

    Christopher H.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Moe T.
    274
    1
    0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - Hoffman Lexus

    Review Highlights - Hoffman Lexus

    Carm and Al spent hours going over and adjusting my options with me so I felt more confident with my new payment.

    Mentioned in 10 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Car Dealers 1,148 times last month within 15 miles of this business.

    Verify this business

    Dan's Auto Sales & Repair

    Dan's Auto Sales & Repair

    4.7
    (15 reviews)

    If I could give Dan's 100 stars I would. Here's why:…read more I had been trying to sell my 2012 Honda Accord for over a year. I was in an upside-down loan for a long time after realizing I got myself into a mess when buying that car. I went from dealer to dealer... even tried private sale a thousand times. Dead end every time. I finally was able to put a pretty good payment down and clear most of the debt, but it was still a little above trade in value. I was on the search for a cheaper car to build my credit and was specifically looking for a manual Honda Civic. Dan had just the car I desired. I contacted him and told him my situation and how desperarate I was to downsize. He explained he doesn't normally get into that sort of exchange considering the car was still being financed, but he took a chance on me. It took weeks for me to figure out my finances and he was patient and let me hold the car with a small deposit. Meanwhile, before I even paid for the Civic, he heard all of my concerns regarding the cars service needs and went above and beyond to make sure that the car was ready to go. This is what stood out to me the most about his character. He took it upon himself to find more and more to put into it to make sure that it beat my expectations. And he sure did. There was no pressure to buy his vehicle-in fact he even tried to make sure I thought I was making the right decision. On top of that, he paid off my Accord despite the odds stacked against me. His son assisted with the test drive, as I'm new to standard cars. Nothing but patient, kind, and honest people. You can tell they are a good family. Thank you Dan and everyone who made this experience painless. It has been the first good thing to happen in a long time for me and I am ever so grateful. I will not hesitate to bring my civic to Dan's (an hour away) for any maintenance it might need! They deserve to be recognized. Don't go anywhere else!

    I was looking for a used car for my college daughter and we found a great fit at Dan's. We worked…read morewith Brian (son of Dan in this family business), who after having been to so many other dealerships, was like a breath of fresh air. Brian was very open and honest and clearly wanted to help us make the right choice. Everything he said would be done to the vehicle before we picked it up, was completed. We had a small issue after purchase (no fault of theirs) that true to his word, was taken care of for us. I highly recommend checking these guys out if you are in the car market. We are extremely satisfied customers :)

    Hoffman Audi of East Hartford

    Hoffman Audi of East Hartford

    2.4
    (85 reviews)

    We bought a brand new (23 miles at time of purchase) Audi A5 from Hoffman Audi on February 1st. 3…read moredays and less than 100 miles later, the steering gear box malfunctioned. We were given a base model loaner to replace our premium model car, for 27 days while they fixed our car. We were offered no apologies for paying for a brand new car for a month, and not actually being able to use it. The Service Manager, Jim Berube, was hands down the rudest person we have ever dealt with. On top of being rude, he was extremely hostile, as well as demeaning and condescending towards women. If you absolutely have to buy an Audi, find a different dealer. They don't stand behind their products and have horrible customer service.

    5-Star Experience!…read more This was hands down the easiest car-buying process I've ever experienced. I stopped in for about an hour to test drive, get my trade-in appraised, and receive the initial quote. special shout to to Kevin who was so helpful and buttoned up! The follow-up was just as smooth -- I handled everything from home: emailed to finalize, contacted my insurance and filled out the credit application online. When I returned to finalize the purchase, I was in and out in under an hour. I signed the paperwork, declined the extra add-ons without any pressure at all and they took the time to walk me through the features of my new vehicle. I couldn't be happier with the process or the service. Highly recommend!

    New Country BMW

    New Country BMW

    2.8
    (118 reviews)

    On 2/13/2026 I happily purchased a used 2019 BMW X7 i40 from New Country BMW, Hartford,…read moreConnecticut. + Drove it for the first eight days without issues. - 1st issue starts, 2/21/2026, (Emergency Call System Malfunctioning) & water roof leak at the area of the GPS Antenna. - Called the dealership service department within a minute of the 1st issue happening from the break down lane off the highway. I received the earliest appointment the service department could provide which was two days later. Had to drive the vehicle with non-stop chimes and calls from the BMW Emergency Response center. GPS and music functions did not work for the two days. I was given a loaner SUV for five days from 2/23/2026 to 2/27/2026. + Received my vehicle again after being told the issues were fully fixed, on 2/28/2026. - 2nd issue starts (three days later), 3/3/2026, (Emergency Call System Malfunctioning) & water roof leak at the area of the GPS Antenna. I was given another loaner SUV for five days from 3/3/2026 to 3/9/2026. + Received my vehicle again after being told the issues were fully fixed, on 3/9/2026. + Drove the 2019 BMW X7 i40 to another dealership and sold it, 3/9/2026. The purchasing experience from the sales and finance department was a 5 out of 5, great service! The service department member (Kurt) gave me 5 out of 5, great service! This overall experience was a 2.5 out of 5. The main reasons were the time and wasted effort in the whole ordeal. I had to use three days vacation from my job due to the inconveniences of this whole experience. I earn 2.5 hours per month. I work eight hours a day. Therefore, I had to waste over nine and a half months of earned vacation time. Mr. Kelly Decorated War Vet. US Marine Former Law Enforcement 2010 Hometown Hero

    I always have a fantastic experience at New Country BMW, especially because of "my" service advisor…read moreKurt Sandstrom! He's absolutely awesome; always super helpful, kind, and goes above and beyond to make sure everything always goes smoothly. His customer service is top-tier, and he always makes bringing my car in, whether for standard service, or in this case new wheels and an oil change, easy and stress-free. The rest of the team is just as impressive. The shuttle drivers are always prompt and friendly, the technicians do excellent work, and the general staff is always welcoming and ready to help. It's clear that customer service is a top priority here and management should be proud of themselves. Thank you all for making a visit to the dealership bearable, and dare I say, enjoyable!

    Kia of East Hartford

    Kia of East Hartford

    2.0
    (81 reviews)

    This is a review for a 2018 Kia Sorento I purchased during pandemic era. Car starts burning oil at…read more70k miles, I am told it's a "known feature". Car proceeds to constantly need work as the burning oil screws up ignition coils and spark plugs every 18 months. Gets to the pt where a quart of oil needs to be added per week whenever I get gas basically . I remain cautious with frequent oil changes. Then car engines (cyclinders 3 and 4 seize) results in needing a new engine at 118k miles this week. Kia won't cover as I used Midas, Mobil one and similar oil places. I am never buying a Kia in my life again. I feel betrayed. Vehicle: 2018 KIA SORENTO VIN: 5XYPGDA39JG394863

    I had a very disappointing experience with the service department at this Kia dealership…read more First, the pricing was unreasonable. I was charged $140 just for an oil change, which is nearly double what other Kia dealerships charge for the same service. My appointment was scheduled for both an oil change and a headlight issue, but the headlight problem was never fixed. What concerns me even more is that the multi-point inspection report says all bulbs and lights were checked and OK, even though my headlight still does not work. This makes the inspection report seem unreliable and raises questions about whether the vehicle was actually inspected. The customer service was also very disappointing. After waiting two hours, the woman at the service desk told me, "If you want, you can take your car back without any service." I had a scheduled appointment and had already waited a long time, so hearing that instead of receiving help was extremely frustrating and unprofessional. Overall, the experience felt overpriced, disorganized, and dismissive toward customers.

    Hoffman Lexus - car_dealers - Updated June 2026

    Loading...
    Loading...
    Loading...