1. Modern Mazda

    1. Modern Mazda

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    Thomaston, CT

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    Modern Mazda

    3.6 (62 reviews)
    Closed 9:00 am - 7:00 pm
    Updated a few days ago

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    Matt G.

    I recently visited Modern Mazda while looking to upgrade my 2013 Dodge Dart, a car I've owned since its initial release. My wife drives an older Mazda CX-7, and I knew I wanted a vehicle of a similar size. After trying a few other dealerships in the area and not finding the right fit or feeling pressured to buy immediately, I scheduled an appointment to see a CX-50 hybrid at Modern Mazda. From the moment I walked in, I felt like I was in good hands. I worked with salesman Steve Duffy, who thoroughly showed me the CX-50 hybrid I was interested in, explaining all its features in detail. We went for a quick test drive, and then it was time to do everyone's favorite thing, discuss numbers... Modern Mazda prides itself on a transparent and non-pushy sales approach, and they truly delivered on this promise! This was the most stress-free car buying experience I've ever had. I never felt pressured to make a decision or buy anything I wasn't comfortable with. Steve patiently explained the differences between leasing and financing and presented me with several pricing options. When I wasn't completely satisfied with the initial offers, he asked about my target payment. He then spoke with the sales manager, and they were able to meet my desired price point! I accepted the offer, and the finance process was equally smooth and straightforward (though I unfortunately can't recall the name of the person who assisted me). I can't thank Modern Mazda enough for making the entire process so easy and transparent. I absolutely love my new car and will definitely be a returning customer for future purchase!

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    3 months ago

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    2 days ago

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    9 months ago

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    7 years ago

    Business owner information

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    Dan G.

    Thank you Jessie! We appreciate your business.

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    5 years ago

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    11 years ago

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    6 years ago

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    Dan G.

    Thank you so much!

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    10 years ago

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    12 years ago

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    Dan G.

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    8 years ago

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    Dan G.

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    11 years ago

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    8 years ago

    Jose did a great job helping me get the right car! He was very patient and personable.

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    7 years ago

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    9 years ago

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    9 years ago

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    8 years ago

    Loved Dealing with John "Fish" Salmon on our new used Mazda sedan. All was as promised and better. Highly recommend.

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    10 years ago

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    9 years ago

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    16 years ago

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    7 years ago

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    9 years ago

    Great doing business with Ali Riley this past weekend at Modern Mazda. Awesome customer service, friendly and a pleasure to deal with.

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    8 years ago

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    Page 1 of 2

    Ask the Community - Modern Mazda

    Review Highlights - Modern Mazda

    We had some pricing and financing questions and Gary and Mike, the GM, answered everything to our satisfaction.

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    South Valley Auto

    South Valley Auto

    5.0
    (3 reviews)

    Holy Smokes, these guys are great! Really. They come highly recommended and deservedly so. A good…read morefriend put me on to them when I had a long scratch on the passenger side of my car. Gerry took a look at it, pronounced it not a big deal and said he could easily fix it. I made an appointment and showed up first thing in the morning. When Ed (Gerry's brother) arrived, he examined it and told me he could fix it in five minutes. I think it took him three. And he did a beautiful job - scratch disappeared, looks like new again. The price? Well, I think it comes out to a lunch for Ed. Now, ours was really a minor job, but the professionalism of Gerry and Ed was so evident. They know their stuff and they are friendly and efficient in their work. If we needed serious body repair we would come here, and we would recommend them over anyone else we know of in this area. It's fun to write about good folks doing good work - thanks, fellas.

    I shopped around to a few places before I stumbled upon this one, and how lucky I did! Gerry was…read morevery patient with me when he looked over my car and explained my options. He really worked with me to fit the repair into my budget and I could NOT be more pleased with the results! Not only did they do a beautiful job painting my car, fixing a fender and cutting out and replacing a piece of my rear fender that was rusting, but they also fixed my headlights that had become foggy over time. I didn't even ask for that! They just cared enough to make the repair so I'd be safer out on the road. I'm VERY pleased with their work and DEFINITELY recommend them. Thanks, Gerry!

    Dowling Toyota of Litchfield

    Dowling Toyota of Litchfield

    3.9
    (16 reviews)

    I was shopping for a car and test drive lots of cars. On a whim I stopped at Dowling - I always…read morewant to support small businesses and this is one for sure. Pat was welcoming without being instructive. Just talking with him - made me want to buy a car here. I drove the car and fell in love. The entire process of buying the car was so easy and stress free! I highly recommend anyone that works here from service to sales. Professional, courteous and

    Strangest experience ever in a car dealership. I've been bringing my used Prius to their service…read moredepartment since moving to this area 16 months ago. In that time I've easily spent over $5000 in their shop and never had a complaint. Today I had an appointment for some computer reset work on a couple of dashboard lights--basic stuff. After dropping the keys at the service desk I went into the small showroom and ask the man at the desk--the only person in there--whether he would mind if I sat in a corner and played the mandolin while waiting. He said, "Fine with me." So I sat in the corner and took out the instrument--an antique Gibson--and checked the tuning. I should say here that I am a professional musician. I've played all over the world--this is not to boast, just to say that I was not about to inflict musical mayhem on the staff. However, I had barely started into one tune when I was faced with a waxen-faced man with a grey pompadour, looming over me and barking, "You can't do that here! This is a showroom, not a music hall. People have to work!" Did I mention that I was the only customer at the time? I told him that I'd asked permission from the man at the desk, and he shouted, "You asked the wrong person! I'm the owner!" I asked, "Well is there anyplace private in the building where I might play?" He jerked his thumb at the parking lot and growled, "Out there!" Where it was all of 35 degrees. I said, "Thank you for your kindness and friendliness," and started to pack up the mandolin. He turned around and started for his office, but in a moment I saw him turn back and head for the service area. Aware that something was afoot, I followed him. The service manager had my keys on the desk and was giving me an apologetic shrug. This hair-trigger tyrant had just cancelled my appointment. I collected my keys and drove the forty minutes home, dashboard lights still shining. Whatever one's feelings about the sound of music in an auto showroom. I would suggest that this man's approach to customer service may leave something to be desired. He needs training, or possibly a therapeutic intervention. In any case, I'll certainly not be darkening their doors again, with or without an instrument in hand.

    Modern Mazda - car_dealers - Updated July 2026

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