Mr. Rooter was able to send a technician out within 24 hours of the issue; they gave a two-hour…read moretime frame, called 30 minutes before they were to arrive and came in the early part of that window. They do not have flat fees and will not quote over the phone, as every house and issue varies, requiring different solutions. However, the house call is free and you can decline services at no charge once they discover the problem and quote their recommended solution. My particular problem happened to be a clogged main line, and they give several solutions with varying prices and results. Specifically, my technician was Les and I recommend you request him if such a thing is possible. He has a very calm and relaxed demeanor, arrived on time and simply asked for my description of the problem. Les is very knowledgeable and experienced and could hypothesize what my issue was pretty quickly, but did not speed through the process. He was very willing and, perhaps, enjoyed answering any and all of my questions no matter how basic they were; I learned a lot about my house, it's plumbing and how he was correcting the issue just by talking to him throughout the job. He gave me a lot of options for the fix and did not pressure me to choose any of them or up-sell me, he only gave recommendations and guided me through what each of the processes were. Les explained they operate and sustain their business with honesty and thoroughness, both of which were very true. He got to work and snaked the main drain, while also running the camera in the line so I could see the obstructions he was hitting. He'd hit each clog several times (being thorough) to make sure he'd get it the best he could and ran all the way out to the city connection. Most of the blockage was tree roots and he showed me what trees they were coming from and also gave advice on how to keep the line clean and how to resolve the, unfortunately, reoccurring issue in the future. Les took excellent notes in my file so that the next technician, should it not be him, would know exactly how to achieve the same caliber result. I think everyone is skeptical about this type of repair and, with a few seemingly indistinguishable competitors out there, it's hard to know where to start. However, Mr. Rooter (and Les, specifically) was a great choice, being easy to get out to your location and with no pressure to even spend any money after the house call and diagnosis. With my particular situation being the clogged main line, you can expect to pay anywhere from $350 to $750+ depending on what you need or should choose to have done. I will note that if the line is over 100ft it will be more expensive. Also, you can choose to run a drain auger or hydro-jet the line, with the later being more thorough and, thus more expensive as well. It all comes down to your house and when and how it was built. They also don't know what the source of the clog is, whether it's tree roots, sludge, a children's toy or even a broken line. After talking with Les for a while, you begin to understand why plumbers get paid what they do. Cheers to Les! I certainly hope Mr. Rooter realizes how important he is within their staff.

Called for an emergency service. The gal said someone would be calling me back. Never got a call…read moreback from the on call technician. Super disappointed

They took care of several plumbing issues and upgrades. All work was done to our satisfaction in a…read moretimely manner. We will use them again!

Had a leak in the food disposal in the kitchen sink and left a message with called Cascade…read morePlumbing. They returned my call the next day and sent a plumber the same afternoon. Jon came and fixed the issue professionally. The only peeve was that though he completed the work within 30 minutes, i still got charged for an additional 15 minutes since he was in his vehicle writing up the invoice so had to pay additional $23 for the 15 minutes. The billing rate can add up quickly and expensively but the job got done properly.

Cassidy did a fantastic job getting the plumbing setup and installing our master bathroom double…read morevanity. I couldn't be happier with the quality of her work and would definitely recommend for any work outside the scope of your average homeowner.

Cassidy is a gem. She is prompt and a true professional. We had a leak in 1 of our pipes . She…read morewas able to remove the bad pipe, went a purchased the correct parts, and installed it promptly. She extended the outside faucet for us so when we attach the hose, we no longer have to remove a piece of the siding to use the faucet. We are extremely happy and excited that we now have someone we can call for future repairs/improvements that will do a great job and we can trust. It's so hard to find good help these days... today we received a huge blessing! She cleaned up everything and made the piping more easily accessible for us. Definitely a win win situation for us...she rocks!!! We highly recommend her!!!

Very friendly and professional. This company was the first to respond to my inquiry. I mean like…read moreJimmy John's...FREAKY FAST!!! Honesty, integrity and very skilled. They explained everything to me who knows nothing about all this! Thank you thank you so much for making this a great experience.

We had a plumbing emergency over the weekend, they answered the phone right away and came out the…read moresame day. Excellent communication. Would absolutely recommend.

Replaced water heater. Very fair and honest price. Completed the job thoroughly and in a timely…read moremanner. Will definitely recommend for future jobs.

Our recent Ferrer experience was absolutely 5 Star and A+. There are not enough adjectives to heap…read moreupon Anthony and Elijah for their work. Everything that you want we found in Ferrer. Anthony and his co- workers were: personable, communicative, kind, relational, professional, and they worked with you... instead of dumbing you down with condescending "tech talk". Godwin came in for a quote and totally blew it. In our opinion if there was a time when "Godwin's Got it!" that time is long - long gone. We have had several bad experiences with them. The Godwin crew on our jobs were not professional, personable, reliable... the list goes on. In fact we STILL have NOT received a quote for our water heater as they promised, now 2 weeks out...? But Ferrer Plumbing did a fantastic job. Anthony in one quick call, made an appointment to see our situation, he was great. He knew what he was doing, and explained everything in a way that average people can understand. The solution was perfect. Great water heater, at a price that was honest, fair and worth every penny, Anthony and Elijah, treated our home and situation like it was their home, and we will definitely use Ferrer in the future, and we unreservedly recommend them to everyone, especially our friends and family. If you still believe that LOCAL business can deliver the BEST in product, service, installation and follow up... then call Anthony at Ferrer. They represent what is best in business: excellent work ethic, and amazing customer care.

When it comes to plumbing, heating and cooling Godwin has been a reliable resource for our…read morehomeowners (92 total). With their expert help our clients received prompt and professional service. If you are looking for a good plumbing, heating and HVAC contractor we certainly would recommend them.

Called, nobody ever called me back. Hired someone else to do…read morethe work. Much better price, came the next day

Excellent customer service. Called on a Friday morning, someone answered the phone right away. He…read moresaid they were pretty busy that day but he'd try to fit me in. We needed our kitchen sink drained so it was the type of thing I preferred not to have to wait over the weekend. He then called early afternoon and asked he if could come in the next 1/2 hour. When he arrived, he was very professional and got right to work. He even wiped up the area when he was done. Pretty fair price--$109 to snake the kitchen sink. I highly recommend them! The man I worked with was named Ryan.

Good company to deal with. Came out and showed me what needed to be done promptly. Next day in the…read moremorning they came out for the repair. Service guy was courteous and informative, he gave me info on future work I needed done and the type and size of equipment available. He went above and beyond to fix a couple minor issues that weren't scheduled. Being a Landlord, I believe that is a trait worth rehiring for. Thanks Budget Plumbing.

Nate was really helpful. He gave me two options to do The job. I'm very satisfied. If I ever need…read moreanother plumber I know who to call!

Cannot get the owner to respond to my concerns. The work they did on my water softener has caused a…read moremajor pressure drop in my house water system. My investigation would indicate they did not size the in pipe hookup correctly. I have sent them a detailed emailed containing all my concerns, issue and pictures. After a month I have heard nothing. I need to hire another plumber to fix this mess.

First time client and highly satisfied! I greatly recommend Mr. O'Reilly. He is professional,…read moreperforms high quality work, has remarkable communication skills, is honest, has integrity and is quite fair with his prices. I called around dinner time and even though he was having dinner with his son, still took my call and took the time to discuss my sitiuation and engage in questions about the background situation to identifypossible root causes of the problem, he , provided me an estimate and even offered to coordinate with my Tenants dirrectly. This proved to be quite valuable as there were other matters I had to tend to and the tenants delayed in the reply, but like a true Professional, not only did he arrange directly with the tenants on a good time to meet, but also kept me posted of the progress of the communication. Once on-site, he did just like he said he would: he called me to appraise me of his findings and his estimation of the situation. He provided me with options and even educated me on what not to do in the future. He was efficient and the problems were resolved. He was nice enough to accept me mailing the payment, a testament to his trust in a total stranger whom he never met in person, and that is grreatly appreciated. I am very grateful for having found Mr. Brian O'Reilly and highly recommend his services to anyone. You will be quite pleased and your problems will be addressed quickly, fairly and with a sense that makes you wish there were more people like him in this World. Should I need a Plumber again, I will not hesitate to reach out to him again. Thank you and God Bless!

Brian was Awesome-went through everything that could have made our water pressure & low heat . Fix…read moreseveral issues another plumbing company missed! Was very professional & very pleasant, my new go too for my home & business! Old fashioned service-hard to find now days .

We called McDonald after receiving an astronomical quote from another company saying we needed to…read morereplace our entire homes pipes to fix low water pressure in our kitchen sink. Thank goodness we got McDonald to come out. They told us we would have been scammed as the repair only cost $209 and were able to flush the sediment in the piping and fix our problem completely. They were incredibly kind and helpful. Even fixing another small issue they noticed free of charge. They explained the process the entire way through and didn't nickel and dime us. Even showing us where to get a part on our own so they wouldn't have to charge us. Great service and great pricing! Would recommend!

Usually when I try a plumbing project, I end up messing things up and call a professional. (I was…read moreover confident having changed a flapper valve on a toilet, I thought I could fix a bath tub faucet). Once I was in over my head, I called the company I've used for over 20 years. (purchased hot water heaters, furnace, toilets and multiple faucets from them over the years). I had to turn the water off for the entire house as the bathtub doesn't have individual shut off valves like sink faucets. I told them I had the water off and need their help ASAP. This occurred on a Thursday and they told me next Wednesday was the soonest they could have someone out. I tried McDonald Plumbing having seen their trucks around and in the neighborhood. They put me on hold and came back saying they could be at the house in 45 minutes. Sure enough, they arrived and got me out of hot water.(no pun intended) I also had them do a few other things and found their pricing and professionalism impressive. Simply put, McDonald is my new plumber. I've been quite effusive recommending them as a result.