My mom's heat went out sometime last night, one of the coldest nights of the year. I saw another…read morereview for Klima's and called them right away in the morning. Dionis, the owner, answered the call and was super friendly and accommodating. He said they could be there this afternoon. Dionis, himself, showed up on time and quickly diagnosed the issue. He had everything with him to get her up and running quickly in the frigid temperatures. The cost was also very reasonable!! Just wanted to say thank you to Klima's (Dionis), and say I will be using them again in the future.

Great customer service. I just moved to the area and had an A/C issue with in the first week. The…read moreprior owner had the sticker for Total Comfort on the furnace so figured I would call, I was not disappointed!! Andrew is a cut above the rest was extremely professional, I would recommend them to anyone looking for any service to there furnace or A/C!! I will not use anyone else!

Reliable is definitely very RELIABLE! Less then two years ago, they replaced our old worn out…read morefurnace with new unit... A mid range unit (Goodman) was selected to reduce some costs. The removal and replacement process was excellent all around. The unit ran well over the period. There some minor water leaks, but not their issue. They fixed these during the 1 year inspection they provide. All was well it seemed. Then earlier this month (December 2023) they had a deal to come out and inspect the furnace for no charge. They came out, and found the heat exchanger in it was cracked and leaking CO.... The furnace had to be shut down as a result. Goodman has a published 10 year warranty including the heat exchanger however, no labor was covered. Reliable contacted Goodman, but no luck in getting the labor covered and replacing the heat exchanger was not a great option. They went to work and provided us with an amazing solution...replace the entire furnace with a new better model....all at no charge. On their nickel!!! I am just absolutely amazed they did this for us, and further they were here with the new unit in a few days, and replaced the defective unit with the new Heil. Also amazing, they were able to remove the existing furnace and complete the new installation in about a half of a day!!! These guys are incredible and very professional. There was only one minor glitch and I called them late afternoon after they left, and again was amazed as they came right back out within a few hours and fixed the issues and all was well... This is a company that not only talks about great customer service, but they live it. Everyone from the fantastic techs that were here, to Kenton the owner, and the office staff went far above and beyond for us... I would only wish more companies provided such excellent service! If you need a few furnace and/or AC, these are the guys you can trust!

This company has provided the best HVAC service I have ever had. Everyone was friendly and the work…read morewas done well. I would definitely recommend them.

Excellent and efficient service....Bob communicates well and is personable...and is reasonable with…read morea service call.

Excellent service, fast and on time. Good prices on service calls and parts or equipment. I…read morerecommend this business without reservation and will use them again.

Steve is awesome! My forever HVAC guy,,! Five+ stars, friendly, honest, very helpful..read more

I would love to give more than 5 stars for this business! Very dependable and the price is amazing!…read moreI have called 5 times and every time I am amazed at how quick the service is and how low the price is. He is one of the nicest people you could meet and really knows his business! Excellent service!! Highly recommended!:)

Great service, professional, efficient, knowledgeable! Highly recommend! Had some electrical issues…read moretaken care of in our home. Everything works great and have had zero issues since!

Mike Came out to…read morequote an EV charger install. My panel was a little full to get the 50 amp breaker installed. He offered a solution that would require moving a low used circuit on to another one to free up a slot for the double slot 50 Amp breaker. He suggested a certain type of charger that they install frequently. I was able to find a different brand that would work for Consumers Energy rebate. I got great communication from Flat River with a break down of costs. The unit I bought was cheaper (tons to choose from) Flat River installed the products I purchased for a reasonable fee. Quick and easy install, very clean and professional. Would use them again!

The team was great. Michael's responds was quick and efficient. We had some general electrical work…read moreand a light hung from a very tall ceiling. I was impressed how careful they were with moving a few pieces of furniture, even wore shoe covers! Price is fair. I will definitely use FRElectric again!

I cannot recommend High Point Heating & Cooling…read more About seven years ago, Brian Visser, the owner of High Point Heating & Cooling, installed a new furnace and A/C system for us. This year, the A/C stopped working. Brian came out, confirmed there was almost no pressure in the system, and told us this indicated a leak. We scheduled a return visit for him to locate and repair it. He never showed up. Calls and messages were not returned. We also spoke with another technician at High Point--his son--who said Brian would reach out. He never did. At that point, we were completely ghosted. We ended up calling another local HVAC company. They quickly diagnosed the issue as a leaking evaporator coil--a part that should have been covered under a 10‑year manufacturer warranty. Unfortunately, we learned that the unit had never been registered by High Point at installation, so the extended warranty was never activated. That single oversight cost us over $1,000 out of pocket for the part. Beyond the financial hit, the lack of follow‑through and accountability was extremely disappointing. Brian did not stand behind his work, did not communicate with us when there was a problem, and left us to deal with the consequences. Based on our experience, I would strongly recommend looking elsewhere.

Brian is responsive, communicates well and gets the work done quickly. He reliably diagnoses and…read moredoesn't attempt to overbill us. Thanks!