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    Keene Small Engine Sales & Service

    5.0 (3 reviews)
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    Outdoor power equipment services

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    Weingartz

    Weingartz

    (71 reviews)

    $$

    Weingartz (Utica) staff, parts & service has been exemplary in three recent visits over the past 12…read moremonths when I've consulted with them for parts and repair for my aging equipment. They have been kind, sincere and patient listening and solving every issue. To my delight had obscure parts in stock. Provided advice on how to install the parts. When I bought a new blade and couldn't install it, I brought the unit in and they replaced it relatively quickly and at a reasonable fee. Offered to help load the equipment in my vehicle. 100% satisfaction. They have a steady stream of customers seeking care, advice and assistance. It appears home and business owners. Show room is very organized, packed with new equipment on display, with knowledgeable sales folks I briefly met. Prior to my satisfactory and successful visits, I skimmed several prior Yelp review profiles and saw some 1's and was skeptical. However, Weingartz reality I experienced is not at all like those posts. It's near impossible to provide the service, staff, expertise, and stock innumerable parts to service everyone with malfunctioning busted old equipment. That's what Weingartz does and why I'm going out of my way to express and document my completely positive experiences.

    Bought a rider many years ago and have used their at home maintence without issue in the past so I…read morewas very suprised this year to find a total different experience. Found out there were people that retired so must have been the reason that lack of communication and repeated calls were needed. I did inform that last "customer rep" that answered the call that I will no longer be using Weingartz for maintenace or purchasing new equipment.

    Ball Equipment - Sandusky - Overview of the Ball Equipment Sandusky Store Showroom

    Ball Equipment - Sandusky

    (6 reviews)

    We bought our Lawn Tractor a couple years ago everything went fine....But heaven help you if you…read moretake it in for a repair at the service center...they had it over a week no phone call about the delay or what had to be done! We finally called as are grass is over a foot high and we get oh yeah we were going to call you and tell you we were waiting on a belt !!!! They call later in the day and say ok it's done and that will be 700 and something I don't remember the exact number because I was getting ready to have an attack!!! First of all I don't recall anyone calling us to authorize doing work for that amount of money and second are you fricking kidding me not only would I have not authorized that but I would have bought anew lawn mower before I would pay that for a tune up and a belt!!! Run for your life from that service center. I will never do business with Ball equipment again and by the way we had a purchase order for a bagger and that was cancelled

    They fixed tire by putting a tube in it. It was delivered the next day. After unloading my husband…read morechecked it out and told the delivery person it wasn't fixed. He called Ball and spoke to Paul. He explained that it was not working correctly he stated he would talk the tech and call me back. It has been over 4 weeks and still no call. I guess they were just waiting the 30 days warrantee out. Almost 1800.00 and not fixed and they don't even respond anymore. Terrible customer service

    Keene Small Engine Sales & Service - outdoorpowerequipmentservices - Updated July 2026

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