I had my mammogram done here. I'd give 5 stars specifically to the awesome xray tech who was super…read morefriendly and sweet. Loved her but sadly I don't recall her name. I took off a star because I didn't like the check in process or the questions asked that I was told I had to answer. It felt like an invasion of my privacy. First I shouldn't have to disclose either my SS or my religion for a simple yearly breast exam, but the young lady at the counter told me I wouldn't get my bracelet or access unless I answered them. I had my young daughter with me and I wasn't about to start a fight in front of her but when I explained that those items shouldn't be necessary to get my exam she said it's hospital policy. I didn't want to reschedule or go somewhere else but I was pretty upset. Also they require you to wear a medical bracelet as if you are being admitted for a hospital stay which is a bit crazy as the beast center is on the 1st floor just behind reception! Also, on his particular day the lights needed to be replaced so there were men working in the breast center area while I was being examined. While they didn't see me half naked they were there as I walked thru and I'll tell you this... the "gown" is a midriff weird shaped thing and not good for bigger gals as it doesn't cover your waist really. Personally I've had way better experiences elsewhere.

I had to be transferred from my midwives to the hospital for induction last week. I had been…read moreplanning on a home birth until experiencing high blood pressure that I couldn't get under control in the last weeks of pregnancy. Common Spirit Holy Cross is not far from home and in network, plus I saw they had birth suites with shower and tub and I wanted a water birth. Unfortunately due to the high blood pressure there was a chance I'd be put on a magnesium drip, which could make me feel nauseous and lightheaded and getting in and out of the the tub was too risky so I was confined to the bed and room. While I was here I interacted with at least a dozen if not more members on staff from doctors to nurses to certified nurse midwives to lactation consultants and dietary staff. Right off the bat I felt super comfortable. I was already nervous about having to be induced, but felt I was in a positive environment where the employees cared about their patients and their experience. Having an unmedicated birth was important to me as well as rejecting certain procedures and treatments for myself and baby. I never felt guilt tripped or forced into anything I didn't want to do for the most part (there were a few negative interactions with one person specifically). I was just met with questions for understanding my choices and provided with additional info and allowed to make my decision. With respect to those negative interactions I felt like most of the Holy Cross team advocated for me against this person to ensure I had the best possible labor and delivery experience, WHICH I DID. It was all hands on deck, and I had a beautiful unmedicated delivery. Now on to the negatives...this one person, instead of introducing herself with the same bedside manner like everyone else to make me feel comfortable and understand what was going on without making me worry, she came in guns blazing and seemed adamant about wanting to put me on the magnesium drip right after telling me how much it would suck, so much so that I would ask for the epidural. Also, she dropped this on me while I was in the middle of a blood pressure reading, which is only going to keep my blood pressure even more elevated to justify her desire to put me on the drip... the rest of the team decided I could attempt to labor unmedicated without the drip and low and behold, my beautiful baby girl was born five hours later. Also a couple of staff kept trying to say that Pitocin is the same thing as oxytocin, which it's not! Oxytocin is a natural labor hormone. Pitocin is synthetic. Oxytocin builds naturally as labor progresses, when your body and baby are ready. Pitocin can just be turned up regardless if your body and baby are ready. Oxytocin releases endorphins to reduce pain. Pitocin does not cross the blood-brain barrier and so you feel pain more. The only way they're the same is that they cause uterine contractions. Overall, I was impressed with the facility, with the staff, and with the quality of care and follow up during rounds. I felt encouraged and despite not getting the home birth I wanted, it turned out as great as it could be! I did have to go back a few days after discharge, to the ER, due to BP and it was another pleasant experience.

The moment doctor Crump walked in I felt comfort in his presence and in his smile. I don't…read moretypically enjoy having to visit the doctor or dentists office. Much like every other human, so it's an experience when you have to change your pcp. He is a professional in every sense of the word, and very easy going. Doctor Crump took the time to ask me about my upbringing, home life, aspirations, reason for my visit, etcetera. He isn't concerned with the amount of patients waiting. His main focus is to know his patients personally and to treat them to the best of his ability. I recommend him for everyone :) big and small.

Not a pleasant experience at all. Never return your calls, don't answer their phones. The main Dr…read moreis very grumpy and not personable at all. Office is dark and dingy. The only bright star was their PA and she is gone.

I have been going to this office since 2019 and have never had a bad experience. The staff is great…read moreand friendly and my favorite provider is Jay Lambert. Jay is hands down the best provider on the planet, not just at this clinic. Whether it's for me, my husband or one of our kids he always listens and gets to the point and takes care of us and never has any judgement! My 13 year old son was just diagnosed with type one diabetes, I felt really stupid even going in there to ask about it because it doesn't run on either side of our families and I felt like I was for sure overreacting but he calmly diagnosed him and gave us very clear instructions on what to do next THEN gave us his personal cell number in case I had questions and THEN he came to visit us at primary children's that night to make sure we were holding up. I'll never forget that it was so kind! Thanks to this whole clinic for always being the best and taking care of my family, we love you! - the Anderson's

I had an awful experience at Reverse Health Urgent Care in Saratoga Springs, Utah. In October, I…read moretook my 3-year-old son there for a second opinion after he was diagnosed with croup at another urgent care. Instead of carefully evaluating him, the doctor dismissed any attempt to diagnose and immediately used terrifying language, telling us our "baby could crash" and urgently needed an ambulance to the ER. This was completely unnecessary and panic-inducing. When we got to the ER, the doctor told us it was just a mild case of croup. They gave him a steroid and sent us home--simple as that. But thanks to Reverse Health's scare tactics, we were left with a $1,000+ ER bill. To make matters worse, Reverse Health told me they would waive the visit fee, but they charged me anyway. When I received the bill, I tried to dispute it, but every time I called, I was transferred and promised a call back from someone in charge. That call never came. I had to keep following up, and to this day, no one has reached out. Even though my insurance covered most of it, the $25 I was left to pay feels like a bigger issue--if they can't honor their word on something that small, how can I trust them with anything more important? This place is disorganized and unprofessional. I wouldn't trust them with my family's care again. Go somewhere else.

Came in for an x ray. Never have gotten a follow up call with the results and has been over 6…read moremonths. Have called and left a few different messages and never received a call back. 10/10 do not recommend.

Horrible, unethical Dr. came in on a Saturday to have an x-ray of my son's wrist. It's two days…read morelater and Dr Gibby has still not read my son's X-ray. If you offer x-ray service on a weekend it should be read on that same day! Never experienced anything like this in my life. This Dr is happy to take your money for no actual result. I sent the pic of my son's wrist to my sister in law who is a Rad tech in California. She and her coworkers were appalled that an x-ray of the entire hand was taken and not focused on the wrist. Even the techs here are a joke. Utah healthcare is the absolute worst. Going to another facility where the radiologist actually does his job.

I'm giving them 2 stars, because I like Amanda Hood, and she listens to your concerns and offers…read moresome helpful suggestions. When it comes to medical offices that work with you to code procedures in order to make things go smoothly with your insurance and to keep your out of pocket low, they're among the worst I've worked with. They charge crazy high amounts in the first place, which are drastically adjusted by the insurance company (If you don't have insurance at all, beware!). I went in to address some sleep issues, and when asked how I wanted to handle the visit, I requested they do a full annual physical with blood work to determine what might be causing it. They ordered blood work and because they don't have a lab in-house, I had to schedule a return appointment. When I received the bill for the first visit, it wasn't coded as an annual physical. They billed it as something completely different, and between that and the blood work they ordered (some of which wasn't covered as part of an annual physical - which I'm OK with), my out of pocket ended up being far more than expected. When returning for the follow up appointment on my blood work, I discussed this with their office manager. I was told that they don't treat the initial and the follow up visits as one physical appointment, and that I had to pay for the first one as a normal outpatient visit since things were discussed in the visit that didn't pertain to an annual physical (make note - don't ask them to discuss any of your concerns, or you'll be billed for the mention of anything outside of the scope of an annual physical - and they won't tell you what those are until after you are billed). I was assured by that same office manager though, that the follow up visit would be billed as a physical and therefore would be fully covered by my insurance. We'll, turns out they billed the insurance company, for the second visit, not only for a physical, but also for an outpatient/office visit even though it was one visit. This after I was assured it would be billed as the physical only and fully covered. It felt not only opportunistic, but frankly, completely dishonest. They offered to cover half of the adjusted expense of this after making me fill out a "financial Consideration form" (as though this was about me not being able to afford it vs them admitting that they did anything wrong). In the end it seems that this office is more concerned about milking more money out of their patients than they are about building long-term relationships with them. I've worked with many offices over the years that are very good and fair about handling stuff like this. The two office visits to address essentially a requested physical and write a couple of prescriptions, were billed at around $1500. This is with no further treatment other than writing the prescriptions. That's practically what an ER would charge if I were to go there for similar reasons. Needless to say, I'm done with these guys.

The front desk staff was very kind. However we visited…read moretwice in 4 days, due to my teen daughter's condition worsening. She saw the same provider both times. A Streep test and a urine test was done on our second visit when we shared that her urine was an orange color. Blood was found in her urine and the provider prescribed Motrin. A antibiotic prescription was given "if she did not get better in a few days". I ended up taking her to the Intermountain ER a few days later where she was diagnosed with Mono. She was severely dehydrated after vomiting for 3 days, she was given an IV, medication for the nausea, and a complete treatment plan. Due to this being a virus, antibiotics are not part of her treatment. She was also instructed to rest for several day to reduce the risk of a ruptured spleen and told to contact her Primary Care doctor to follow up on care. I do not feel that the provided at Revere Health listened or worked to find out what was truly wrong with my daughter, and put her in more risk. I do not plan on visiting this clinic again.