One of the best. Easy to book online last minute. Always have availability. Quick service at…read moreairport. Just look for the USA sign. Options to book cold drinks for the ride. Always on time and you can change your pick up time as needed. They check flights so they know if your plane is late. Friendly service and appreciate if you know a little Spanish. Cant really get much better

We used USA Transfers for transportation from the airport to our hotel and back, and both…read moreexperiences were absolutely flawless. The vans were clean and comfortable, the drivers were friendly and professional, and the service at the airport was smooth and well-organized...exactly what you want after a long day of travel. Everything ran on time, and the whole process was stress-free from start to finish. Honestly, we can't say enough good things about them. Next time we're back in Mexico, we'll definitely be using them again. Highly, highly recommend!

Erick Herrera our greeter was super nice. He was very helpful and let us know what are ride would…read morebe like and everything we needed. He explained everything to us also of when we would be picked up at the hotel on our way back. Juan Pablo Fragoso our driver was super friendly. He was a very safe driver and did not go to fast or weaved as he drove. He chatted with us when we asked questions but he did not talk to much. Our driver from the hotel to the airport on our way back home was also friendly but he was not as talkative. He arrived early to the hotel to pick us up and we were ready to go. He was also a very good driver and got us to the place we needed to be timely.

We utilized Kalido Travel for 3 different legs of our trip and all 3 instances, the driver arrived…read moreearly and we left right on time. The vehicles are large, clean, spacious. The drivers are prompt, professional, and good at driving. Highly recommended!

Rafael was an excellent driver and our first experience with Happy Shuttle was great! Clean…read morereliable vehicles and friendly service, we felt safe and welcome! Gracias!

Our flight was delayed 4 hours, and we were still expected to wait at the airport for over 6 hours…read moretotal. That's simply not reasonable. I was told there were no other drivers and no flexibility the entire day which to me doesn't sound normal. While I understand policies exist, good companies know when to make exceptions. A partial refund or even an effort to find an alternative solution would have made a big difference. If you're truly that busy, partnering with another service should be an option. One or 2 calls could be make to make a customer happy Instead, there was zero effort to accommodate the situation. We had to wait for your drivers because you said there was an accident by the airport earlier when we arrived. This was booked by my brother, but I normally use another company USA Transfer & my experience they are more customer friendly. A side note we were staying in Club Med 17 min ride to Airport & for sure where many of their drivers drive thru, If they wanted to assist in anyway.

Isla Holbox far exceeded expectations for me! I wanted to simply "Beach" and boy did I get that and…read moreso much more! While you do have to endure a trek to get there, it is in my opinion very worth it. I stayed at an Airbnb and was happy to explore a new beach club everyday! All of the beach clubs I beached at included a shaded beach chair, you do pay for towel rentals at most places approx. $100MXN & is usually not included in the $600MXN fee for using the beach club. However food and drinks do count towards meeting your usage fee. The food - especially the aguachiles & ceviche at all of these beach clubs were amongst the best I've ever had. I highly recommend this place for solo travelers, families, and couples! There's definitely something for everyone!

A beach lovers paradise. Holbox offers crystal clear waters, pink flamingos and white sands. Free…read moreof all the hustle and bustle of the widely traveled Riviera Maya, Holbox is less traveled and just as beautiful. Prices are a bit higher here, but to be expected because of its remoteness. Sands are super white, but not powdery so building that sand sculpture may be challenging. Mosquitos a serious nuisance at dusk.

Extremely disappointed in this service. Our flights were cancelled, and we asked to be taken to our…read morenew hotel in Cancun on the way to the airport from Playa del Carmen. We also requested that they simply stop at the hotel on the way to the airport, and they flatly refused to add it as a stop. Despite the hotel being only 7 minutes from the airport, they demanded an additional $65, claiming it was a "new service." This was unreasonable, especially since we were not asking for a separate trip, only a stop along the existing route--not to go to the airport first and then be taken to the hotel. The driver was not the issue at all--drivers are clearly restricted and monitored by GPS. The problem lies entirely with the reservation staff, who were rigid, unhelpful, and unwilling to offer any solution. They even claimed that no manager was available, which is both inexcusable and highly questionable during peak season. This was an overpriced, inflexible, and poorly managed service that added stress to an already difficult travel situation. I would not recommend this company to anyone expecting reasonable customer service or flexibility.

So Canada Transfers was recommended by a friend that used them last year. The cost online was…read morearound 100 US roundtrip, but I had some additional questions, so I called. The price was then double, 200 US for a round trip. When questioned about this on the phone, the agent did not have a response, but after, in the chat I had started before the phone call, was a new response that the price was 100 US. Honest mistake? I am hoping so! But I am hesitant to book through them now. If Canada Transfers has a response to this, I would love that. (I am not looking for a complainer discount, just reliable, fairly priced transport from the Cancun Airport to Isla Mujeres).

What an amazing place to stay for our honeymoon. Everyone here is so friendly, lovely, and…read morewelcoming! The food and drinks at the restaurant are exceptional. Easily one of the best meals we've ever had in our lives! Would highly recommend to anyone Muchos gracias Punta Caliza!

I stayed here for 4 nights in January and had a lovely time. Yes, there were a few negatives, which…read moreI'll list shortly; however, the staff more than made up for any small issues. Good: - 3 minute walk to beach - cute design - amazing food (though I only got to eat breakfasts there) - friendliest staff ever - reasonably-priced Bad: - rooms are a bit more rustic than I thought and showers didn't properly work (very hard to get heat going) - extremely dark in the rooms & you can hear everything. I could literally hear (loudly) my neighbors who were talking, coughing, going to the bathroom, etc. - not on ocean front and the beach bar had old chairs I think the bad has been factored into pricing but I just wanted to be transparent about some of the issues so that people aren't disappointed. But even with all the negatives, I thoroughly enjoyed my stay because of the staff (including the resident dog). You can stay at other hotels that may have better amenities, but you win't get the same service from the staff as I did at this hotel. It almost felt like they were extended family.

A great laid back little island where the streets are made of sand and usually flooded; so much so…read morethat the taxis are all terrain vehicles. Things slow down here, it's island life! Lots of great food and no shortage of cold beer.

I loved Holbox, and I love the Hotel Woods State The Ahhhh Carrer Holbox Brewery. The island is…read moreremote but beautiful. No cars. Mostly bikes and golf carts. But the beaches are sublime. The hotel I stayed at was really cool. Bunch of grass hearts. I'll head bathrooms and showers. I love this place. I will go back again and again.

I swallowed hard to see the NYT article yesterday that Holbox is now one of the "Places to Go" in…read more2016. Its a tiny island, a special place with a delicate ecosystem, and unspoiled. You can see pink flamingos, whale sharks, brown pelicans and frigate birds and it's not overrun by tourists. I'd hate to see that change, but thanks to the NYT, it probably will. CasaSandra is a special place put together with a gypsy sensibility, full of little artful details that make a stay unique. Its a rustic place, not an all inclusive resort, so prepare for that, but staying here is a special experience. We would love to return. We arrived at night, and as we drove up in our golf cart taxi (the only transport allowed on the island) this small hotel was lit up with gorgeous string lights, live music and a Cuban dinner (the owner Sandra hails from Cuba.) At night, this place glows. The island is reachable only by local ferry, and will require some planes, trains and automobiles to get here, but the hotel will arrange transport, for a price, if you want that. The rooms are simple, have no televisions and the wifi is a joke existing (barely) only in the beautiful main lobby. Prepare to unplug, or to be frustrated trying to connect. The rooms at CasaSandra are rustic and artful and feature local textiles, colorful tiled sinks, mosquito netting over the bed, thoughtful local snacks, and a personal, in-room Nespresso machine. The lobby and restaurant area, and the outdoor pool and especially the beach with palm frond topped cabanas are beautiful. There is a good masseuse on staff, to kick off your relax-ment! We had an excellent service experience in the restaurant and hotel and would come back and stay again. Its a small lovely spot and people knew our names and family after several days. The only hiccups were with communication at the start of the visit, and a forgotten booking for a fishing trip, that was remedied the following day. Also, the small hotel next door is in the middle of construction, which normally you'd like to be told of ahead of time. The meals were enjoyable and beautifully presented, but could be pricey compared with other food on Holbox. We have been to the Yucatan five times and CasaSandra is a special place in the world. Simple, artful, and thoughtful.

My girl and I came here for dinner while we were staying on the island. We didn't look at this…read moreplace to stay but heard great things from the locals especially the food. So....on out last night we dropped in for dinner and drinks to cap off a perfect vacation. As always one to avoid crowds we walked in without reservations and were surprised to see just one table inside taken. There's an option of indoor or out and since I had enough bug bites for one week and tired of having to spray my self down every hour we chose to sit inside. Don't let this change your mind to sit outside, the hotel is right on the water and I'm guessing the sunset over dinner can be very romantic. After a short wait our drinks arrived and my girl and I settled on the specials. For her the sword fish and for yours truly the Filet Mignon. The ambience of the restaurant was definitely calm and relaxed, especially since your sitting to the right of the main entrance of the hotel. I think we might have seen 4-5 people walk in and out the entire time we were there. Also I think the hotel guests can see we were having a date night. After a few sips of a Mezcal Tonic and my yummy beer our food arrived. Her sword fish was absolutely amazing with this very flavorful sauce drizzled on and around with small mounds of onions as a compliment. My steak was cooked perfectly. So well that I was reluctant to share.....but of course when your in love...Tiny potatoes and sliced onions were really a nice touch to accompany my Filet Mignon. So all told with a tip (20%) $98. We were warned before we went that this was on the higher side of dining when it comes to price, but we still wanted to try it. Thank you to the cooks and our waiter for an excellent meal on our last night on the island. We look forward to seeing you all hopefully very soon!

Stayed for 10 nights !!! Amazing stay ... food, room, pools (rooftop pool also) and the location is…read moreperfect. Can go anywhere or foot or a short taxi ride ! The staff was absolutely delightful. We took the basic all inclusive and it did not disappoint, if we wanted something off the a lacarte items not in our package you just pay the difference which i loved. The food was delicious at all meals and snacks. Dont miss the BBQ night ! Was amazing ! No hassle, quiet and beautifully kept groups. We had a private pool and we loved that !!! We will be going back for sure !!!

First time at Holbox! Got this place by recommendation from…read moreanother fully booked resort. Greeted with a refreshing cucumber drink Location: perfect! Off the beach Staff: helpful and friendly Price: on the high end Food: Snack/ restaurant was great. We mainly used them off the beach service. Daniel was fantastic, helpful, friendly and fast. We also tried the breakfast Buffett and was average, they have lots of options, such as fruit, cereal, bread, omelet and more. Did not get to try sushi but looked good. Room: is kept clean and they do cleaning after each day. Private pool, is not so private in the way that rooms upstairs can see you. Rooms are pretty close to each other. Not sure if it's because we had room near restaurant but noise was always there. At night if there was a wedding we can hear and in the morning by 6:30 you can hear the set up of the breakfast etc... Overall I would go here again just will get another room no so close to restaurant. Family: kid friendly, pools are like toddler size, but also have the bigger share pool available. Side note: not all guest have all amenities, such as bike use, all inclusive does not mean all food.( recommend. Calling as not all drinks/food are included) there is 2 options of all included.