Pool is always closed, Memorial day weekend, was a main reason we stayed there. second time this has happene.

It was nice and quiet here, and clean. The tv is a bit dated and doesn't go on the internet. I had trouble getting water to come out in the shower- am not sure if that was user error or something that needed to be fixed but brought it to the attention of the owner and they were prompt and professional about it. My stay wasn't very long so it didn't make much difference but could have. They had a mini fridge and microwave that worked very well. No temperature issues. Pool looked pretty well-kept though I did not try it. Breakfast was free and they offered slightly different food the second morning. It was a decent spread for breakfast and yes I've seen more variety but am not disappointed. If I could figure out the faucet I may stay here more as the owner seems to take pride in their work and is attentive. read more

I'll give it three stars one for the beds and one for the swimming pool and the breakfast. Continental breakfast is good. But there's a Dennys close by. In all I give it three stars. The tv signal is not that great some channels don't even come in. read more

Holiday Inn Express Casper-I-25 - Venues & Event Spaces Near Me - Casper, Wyoming

The AC in my room didn't work very well and the swimming pool was down, but other than that it was a nice stay

I called at 11 and the phone rang continuously. I arrived at the property at 12 and it is now 12:25. No front desk agent in site. I used points for this stay so I'm a little ticked off that I've sat here for this long. read more

Super friendly and helpful staff. No funny smells in the elevator, hallways or rooms. Rooms were very clean. Pool was heated would have been nice on this cold winter day but we passed. Only problem was that no where in theroom did they have a USB port so we couldn't charge our phones until.we went to the car to get the wall plug. read more

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This property doesn't require customers to wear face masks even though IHG's policy requires it. Management gave a lame excuse why they were not following policy. I have over 2.5 million points, IHG doesn't seem to be enforcing their own policies! Warner G read more

Great hotel! Clean bedrooms, everything was very nice. They even had a few breakfast choices despite stupid Covid 19. Pool was closed however. Friendly staff. read more

AWFUL! DON'T GO HERE!! We spent the night here recently and the rooms were clean and sanitary. As usual the rooms came with little soaps and lotions. There was a microwave, tv and a mini fridge. The WiFi worked fine. But the stairs only went up to the second floor out of 4 floors. In the morning, we went downstairs to find NOTHING for breakfast! We didn't go at the last minute we went at 8:50 and the breakfast closes at 10. There were no Cinnabon's, no toast, the pancake maker didn't work, no eggs, there were no biscuits only gravy, not really any cereal, and there were expired boiled eggs in the fridge and barely any milk!! There was no coffee and the chef wasn't doing anything! She wasn't cooking or cleaning and she wouldn't refill anything! People kept asking her to refill the food but she said " Well that's what I'm trying to do" and she never did it! I talked to SIERRA at the front desk and I asked her if they were going to refill the food and she said "No I'm sorry we're out" and then I said "Well that's why people stay at a hotel with breakfast" then she tried to blame it on her boss for not ordering enough food then she said impatiently " I already said I'm sorry! I don't know what else you want me to do" There was obviously food where the chef was because you could see it when you were at the breakfast bar. Holiday Inn Express also has a "Hospitality Code" where the are REQUIRED to have breakfast. And my kids didn't get a proper breakfast because of this. Currently I'm still trying to get the name of the chef. Overall I would NOT recommend this hotel because the staff is stupid and you don't get breakfast in a breakfast included hotel. read more

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What a great place! So clean and the front staff are fantastic. We traveled from Orlando and checked into a dive. See Parkway Plaza review on that place. The only reason I even tried that place was due to a trade show I was attending. Anyway back to this diamond. We got the last room they had and what luck. Now I can look forward to three nights in a great room. Super Clean!! And great staff and one of the best front desk support I've ever had. I did not Get their names but they were working on Tuesday night Ap 18th. We checked in around 5:00. If I ever head back to Casper I will be staying here! read more

The other guy is either nuts or just flat ridiculous. This place was great. Staff was fine...I mean, how much do you really need to come into contact with the staff after you get your room? She was nice, got us a room, we were on our way. Pool and hot tub were great. Towels available, big pool. Rooms are pretty dang consistent between HIE locations. All was well...linens were not like sandpaper (like I said, crazy). No complaints. I mean, it's no luxury hotel, but it's not supposed to be. Recommended. read more

Very clean grounds and when you walk in the front desk staff was all smiles and so nice. We had two rooms reserved and both were available and ready when we arrived. The rooms were very nice, super cleab and beds were comfy. Shower had great pressure and was high enough for tall guests. Microwave, refrigerator and Keurig in each room were handy. We enjoyed our stay very much and as we were leaving the front desk staff was just as friendly as when we arrived. We had two rooms, one double queen suite (2 adults and a teen) and one king suite (two adults). Would highly recommend this location. read more

A very nice hotel amidst many options. Nice cookies in the lobby. Great breakfast options. Good bed, towels, products.

Everything was top notch - the service , the room - I was very happy with my stay at this location. I highly recommend the Holiday Inn Express Casper - I-25 when traveling to Casper and plan on returning if my work ever brings me to Casper again. read more

This was our first stop on our Yellowstone road trip and it was an excellent stop! The hotel was extremely friendly and helpful. The building and rooms were attractive and well-maintained. We always appreciate a fridge and microwave in the room! Our whole family enjoyed the pool area, with a large pool and hot tub. Breakfast in the morning was delicious. I would recommend this hotel highly to any family needing a place to stay along the way to Yellowstone! read more

Trying to check in they insisted we did not have a reservation without even looking at the computer. I provided a confirmation number and then they decided to look at the computer. It then took another 15 minutes to check us in with no other guests or phone calls in the lobby as distractions. They then said the computer would not let them check us in. I called the Courtyard across the street to get a room and they miraculously figured it out while I was checking on it. read more

I travel all the time! Between Idaho and Kansas, and I'm always searching for great deals and great hotels. So the first night I stayed at a holiday inn express I was hooked! Comfy beds, great breakfast, clean rooms, and friendly staff, prices were great too (especially since I like my king sized beds :) lol) read more

We traveled to Casper for the eclipse and lucked into a room at this amazing place! The front desk staff were attentive and friendly despite the HUGE influx of people. The place is clean, friend - really clean. I mean it. Cleanliness is really important to my wife and as long as she's happy, things go much better when we travel. Thanks for your hospitality! 10/10 would stay here again! -Scott read more

This is second time at this hotel very nice rooms , staff is great , pool nice I think the price is good very new it's beat the courtyard marriott that's in the same parking lot way overprice , poor service this is the hotel for me when I'm in Casper read more

Our bartender was great. Her name was LaDonna, made us feel very much at home and comfortable in a beautiful building!!

I was here for a business trip and the following week while preparing my expense report I discovered they charged my account TWICE! I call them and they deny it even after I called my bank and verified it. I spoke with their manager who was only able to a day later find they did in fact charge me twice. It took another two days before the money was returned to my account. Such a big hassle and if I had not checked my account this hotel could have gotten away with STEALING from me. I recommend anyone who dare stay here make sure they aren't being stole from. My company will in the next year be doing a lot of work in this area. We will not be staying at this hotel and will tell others to do the same. read more

I like the staff and the rooms are nice and newly remodeled. My only complaint is how painfully slow the wifi is... it might as well be dial-up. read more

absolutely miserable night! the bed linens felt as if they had been woven with sandpaper. the room temperature was difficult to regulate. the staff was aloof. we called. we sent a few e-mail messages. our complaints fell on deaf ears do yourself a favor; go across the lot to the Marriott and pay the extra $20. it's well worth it! read more

I just wanted to say thank you for the most wonderful experience and 5 night stay there. Every morning for breakfast, the GM Rene would come greet us, and she was so sweet and welcoming. She would go out of her way to blow up a couple balloons for my toddlers just to give them something to do in Casper. The cook and kitchen attendant, Linda was such a joy every morning and such a hard worker. Boy is she cooking and cleaning like nobodies business! Along with going out of her way to welcome everyone and say good morning and see if we needed anything. Linda and Rene are amazing assets to Holiday Inn express, I wouldn't want to stay anywhere else in Wyoming. Thank you! read more

Almost 4 stars. We stayed here for one night on the way home. Pros... clean grounds, clean foyer, nice smelling hallways even, super clean and good smelling rooms. Rollaway bed for our little ones. The pool and hot tub were EXCELLENT! Lots of extra amenities and supplies... complimentary makeup removing wipes, separate shampoo and conditioner instead of the two-in-one everyone is doing now. Great wifi and cable channels. Cons... I've slept in better beds. For the price I expected memory foam or something less hard. Also seems like they need to flip the mattresses because they slope downward toward the headboard. The water pressure was not the best and the breakfast was meh. read more