My husband Lance Baum and I have stayed Candlewood Suites in Casper, Wyoming and we are staying at…read moreCandlewood Suites again. While our floor is being fixed and the employees are really nice and friendly and very helpful and I would recommend this hotel to my family and friends

Oh man. This has been a dream. Denise is incredible. She made sure my family had everything they…read moreneeded. Popcorn, movies, games, which was great because mom and dad had been driving for twelve hours and we were spent. It gave my kids something to keep them busy while we decompressed. My pets all got a little goodie bag. She was just so kind and welcoming and a pleasure to chat with! The room was beautiful. The beds comfy, everything was clean, and the kitchenette stocked full of necessities. We can't thank Candlewood enough for taking us with all three of our pets when no one else in town would. Will absolutely stay at Candlewood again!!!

The bathroom was so gross! There was hair on the bathroom walls and something that had ran down the…read morewall dried on. Toothpaste on the mirror frame, trash on the floor under the sink, mold in the tub and caulking was blackened and pealing off, rust stains on the tub, crusted dirt in the corners, and used women's underwear under the bed. There are also a lot of unsupervised kids in the pool area which would be fine if they were all well behaved, but one was such a menace we couldn't safely enjoy ourselves and had to go back to our room. The hot tub in the pool area is the color of urine, though the others looked clean. I went and told the woman at the front desk who asked for my room number and said they "would have someone check into it", no apologies, no offer to make it right. Someone was supposed to check into it before I checked in and paid $212/night for this room, HOUSEKEEPING, MAINTENANCE and MANAGEMENT! It's their whole job. It is a great concept and building, and with some solid maintenance, quality management and some really really deep cleaning, it could be great again. As it currently stands, it is WAAAY over priced and pretty gross.

Easy, friendly check in and check out. Beautiful facility will definitely be staying here again…read morewhen visiting Casper!! Beds were comfortable. There are 5 hot tubs. Pool only goes to 5 feet but that was good enough for me and my daughter. There is also a kiddie pool.

Friendliest staff ever. I was so sore from the road. They let me check in early. What a break that…read morewas! Persnickety about cleanliness. Even when the door to the laundry room is open -- it's clean in there like you'd want your house to be. Somewhat older hotel, but everything is there and in good order. Water in the shower is warm. Shower water flow is strong enough to rinse hair. (Both not a given.) Linens are good. Fitted sheets cover the mattress reliably. Down comforters. Nice with the chilly weather starting. Heater functioned well. Hotel was quiet. If you need rest after a long day, you can get it here. Location is also good. Walmart, gas, restaurants are all nearby. The hotel has it all and is reliable. UPDATE: the longer I stay here, the more I'm liking it. Staff noticed I was supposed to change my room in the middle of a stay. "Do you really want to?" No. Ok. They would shuffle. And I needed to bring my key card in to the desk. Independent, helpful thinking. That's above and beyond. Really appreciated that.

I like this Comfort Inn. We visit family in Casper three or four times a year and we stay here…read more It's clean and staff is friendly and helpful. I like that the bathroom has a full size vanity and has a towel bar to hang wet washcloth and hand towel instead of lying them on counter to collect germs and clutter sink area. I like that plastic drinking cups are in the bathroom. It has a place to put luggage or bags. Breakfast is pretty good.

Pool is always closed, Memorial day weekend, was a main reason we stayed there. second time this…read morehas happene.

It was nice and quiet here, and clean. The tv is a bit dated and doesn't go on the internet. I had…read moretrouble getting water to come out in the shower- am not sure if that was user error or something that needed to be fixed but brought it to the attention of the owner and they were prompt and professional about it. My stay wasn't very long so it didn't make much difference but could have. They had a mini fridge and microwave that worked very well. No temperature issues. Pool looked pretty well-kept though I did not try it. Breakfast was free and they offered slightly different food the second morning. It was a decent spread for breakfast and yes I've seen more variety but am not disappointed. If I could figure out the faucet I may stay here more as the owner seems to take pride in their work and is attentive.

Staff here is amazing. However, I would never stay here again. My room had a horrendous smell…read morecoming from the shower the first night. I asked them to fix it. They tried giving me another room and even offered to have me smell other rooms for a suitable one, which was nice. I looked at another one and went in and the bathroom smelled like body odor super bad. I decided to stick with my room because body odor smells way worse to me than the smell in my room. They ended up selling out so I couldn't change rooms but they sent the maintenance guy to come fix it. It worked for about 12 hours. He pulled hair and gunk out of the shower drain and sink drain and I was just happy to see someone try. I got back from work Tuesday and the same body odor smell was filling my bathroom. I wanted to hurl. And I don't have a great nose, the smell is just so unbearable. I ended up cleaning my own shower last night so that I could take a shower this morning. I went to work today and came back and the same smell from the first night that the maintenance guy fixed. I mean I think it's the worst smell I've witnessed in a hotel, and body odor is the grossest. Both equally unbearable. I'm here until Friday so I'm just going to deal with it since my job paid for it, but I will be advising that our leadership avoid booking our workers here because this isn't a fixable problem. It's clearly the drains or the air system pushing these smells through. I really wanted this work trip to be a good experience but the room situation just killed it for me. I didn't call today about the smell coming back since I'm pretty sure they already did everything they could do, and even if I was moved to another room, I would never stay here again because two rooms I looked at smelled so horrible and it seems like the showers are not being cleaned and there's either a drain problem or a air circulation problem. I shouldn't have to worry about it, but it is what it is. If it was my money being spent, I would ask for my money back and go somewhere else, but I'm not able to do that since it's for my job. Two stars since the front desk staff are all excellent and so was the maintenance guy.

Newly built, idealy located my stay at The Residence Inn Casper was made complete…read more Welcoming and helpful staff who provided me with welcome tips about what to see in the town, room service was excellent and helpful when asked for extra stuff or out of routine cadence. Indoor swimming pool and very hot spa was a great welcome when outside temperatures were high 20s, low 30s. This hotel has everything you would need to have a great stay. New appliances, Kuerig, large Fridge/freezer and a host of kitchen items. Fast, very hot water, clean kitchen and bathroom, huge assortment & well stocked Breakfast Buffett. Tip, ask for a room that faces Casper Mountain.

I checked into this Hilton Garden Inn using the Hilton app and was disappointed by the condition of…read morethe room upon arrival. The floors were visibly dirty, one of the beds had blood-stained sheets and pillows, and there were specks of dirt throughout the bedding. As someone who stays at Hilton properties weekly, I have generally had positive experiences, but this was by far the poorest room condition I have encountered in quite some time.

Stayed here last night for 1 night and hard to judge because the whole hotel is under construction…read more I honestly think they should put that out there while you're making your reservation. Staff was nice but man it is noisy till almost 7p...no gym have to walk across the parking lot to the Hampton Inn. Usually like eating at a HGI but the place they had to eat was so cramped I skipped it. Usually I get a $15-20 credit being a Diamond member not at this location I guess. Room was renovated kind of there was a panel missing off the wall and no side table. For being remodeled room the Kuerig was pretty used and a pet peeve of mine please refill the coffee station not everyone wants decaf coffee. To be honest I am being generous with this review because I really should've stayed at the Hampton Inn and Suites.

Parking ~ Abundant and complimentary parking. Parking lot is extremely well lit very safe area,…read moreeasily accessible handicap parking. Lobby ~ The lobby is well appointed and an open and welcoming space. The front desk is easily accessible and ADA Compliant. All areas are clear of any encumberances and well lit. The breakfast area is adjacent to the lobby and well appointed. The Breakfast ~ OUTSTANDING! I was extremely surprised. I stay in hotels on regular basis and just in the last year I frequented a variety of them throughout the US and abroad. This breakfast buffet was represented very well. This is the first time I have seen a farm fresh yogurt machine. The product was outstanding. They offered the regular cereals, aids, bacon, variety of muffins and breads and pickles. And they have a waffle machine. I addition to juices, coffee and a plethora of tea options. The plastic ware was obtained by a single serve machine, ensuring a higher level of cleanliness. Hard boiled eggs were in individual serving packages, first time seeing this - eggselent! Coffee and tea cups were very sturdy not the flimsy ones you usually get. Rooms ~ I was exhausted when I arrived. Jack and was seamless, friendly and professional. It was very very late and the young man who helped me was just as polite and friendly as if it had been during normal check in hours. The room was unexpectedly spacious and very clean. Usually I could always find hair in a corner, dirt in a corner of a bathtub or a sink that hasn't been fully wiped out. Not in this room. I looked. Everything was on point. Include two separate bars of packaged soap. One for the laboratory and one for the shower. Water pressure was more than adequate. I have long hair and more than once have I had to utilize the faucet in the bathtub to rinse my hair completely. Not here! The air conditioner filter was clean worked perfectly, no allergy medicine today for me. In the room was very proportionately decorated and accompanied by furniture that appeared fairly new. There was a mini refrigerator and coffee machine in the room. I have stayed recently in Vegas and they've removed the coffee machines from most. The curtains closed completely and hung appropriately. With no gaps they were truly blackout curtains. Customer Service ~ everyone I encountered from the lobby to my room we're in credibly genuinely friendly and courteous. This town is located in Wyoming and the folks here are just very friendly and kind. I would definitely return and stay specifically at this hotel. Incredibly clean every area and facet of the hotel was wiped down, dusted and the windows were spotless. The artwork was both tasteful and appropriate. The furniture choices in Decor were sophisticated and timeless. The spacing in the dining area was appropriate most places you're literally sitting right on top of one another not here, very large and ample seating area with very appropriate spacing where the employees take great pride in maintaining a very clean and upscale establishment this hotel is located in a very safe area that is convenient to any business you may have in the area and or travel plans for sightseeing. This is definitely a go-to option if you're in town. I was highly impressed to say the least.

Very nice, modern and clean hotel that's dog friendly. I feel safe parking here too. Clean and…read moremodern with a decent breakfast. No longer just cereal and juice! They provide fresh fluffy eggs, sausage, toast (white, bagel and English muffin), juices, a machine that dispenses not only coffee but cappuccinos, lattes. The fitness center is bigger than most Best Westerns I've been to and no one was using it so I had it all to myself. They have a running machine, free weights, a pulley type machine and a recumbant type bicycle. They also have filtered water too! Oh and cleaning wipes for the equipment. The hotel is located at the far end of town so you feel a little isolated but that's ok since we don't need to be in town.

Hotel is old, hallways could use a cleaning. Staff were good/great. Room is what you get for a…read morediscount hotel. Room was clean and didn't smell like the hallways. Good location for stopping, sleeping and grabbing a bite to eat.

Trash still piled by trash cans, oh an fun fact. Today we got to our room only to find out that…read morebecause I posted a review on the hotel they said I had an attitude, and didn't need or want my business. So after they price gouged everyone from the south here working, they decided to remove our reservations and MAKE us find other hotels. I have already called Wyndham and informed them of what the property is doing and how guest and managers are treating people. It doesn't even deserve a 1 star TRASHHH. I've already called Wyndham and informed them on the property as well.

Honestly, better than I expected…read more Sometimes you have to take hotel reviews with a grain of salt. This Baymont was actually very nice, especially when considering the rates. I booked a standard king room and it was huge. The room looked like it had been recently renovated. The bed was very comfortable with five fluffy pillows. I wouldn't expect to get such a nice room for a competitive price, that's near or lower than nearby budget motels. The only thing that disappointed me was the lack of safety measures for the virus. There was no social distancing, no plexi shield at the desk and NO ONE on staff was wearing a mask. I get that we're in the rural west, but I did not feel that they were taking safety procedures safely here. Other than that, I had a nice stay here.

I travel often for work. This is the worst hotel i have ever stayed in. Room odor was…read morehorrendous, bought febreeze to make the room tolerable. No housekeeping unless requested. Carpet disgustingly dirty. Had to cover sofa and side chair with the extra sheets just to be able to sit on them d/t filth. Bathroom had so much long hair in shower and counter and floor i could have made a wig. A large hairball (size of baseball) laid in hallway all week. 200/ night. No other hotel options d/t a local rodeo event and everything else sold out.

This was a very pleasant hotel. The receptionists were professional, courteous, and helpful The…read morerooms were clean and well-maintained, and the breakfast was one of the best we had throughout our 2-week travels.