Start off with really friendly, helpful employees, then add refurbished rooms with windows that…read moreactually open! I know this may sound like a minor detail, but when you travel for work as much as I do, a little fresh air in your hotel room goes a long way! Everything was clean and tidy, including the pool area, which I did not use this trip. The rooms have a mini fridge and a microwave, which again, are helpful to those of us who live out of suitcases on occasion. Also, the hotel was quiet and therefor it was easy to get some rest. It will be my new go-to hotel in the Milwaukee area for work.

Worst complaint is the smells in the hallway and especially when you enter the room. It smells damp…read moreand musty. Extremely dirty carpet. At check in could not understand the employee and to top off the ending at checkout I had to ring the bell for someone to come to check me out. Zero smile, not a word uttered, no thank you, how was your stay

Had a real nice stay here, clean comfy room. Seems to maybe have had a remodel recently. Pool area…read morewas large and quite enjoyable, L shaped hot tub with plenty of room. Breakfast was decent other than the tater tots which were cool and soft. I assume the staff was a family, they were friendly. Easy drive to the cities to the South, a great alternative if you are like me, and didnt want to stay closer to Milwaukee.

Ok I'll start off by saying, it's been a stormy, Spring break week while taking care of my young…read moreGrandkids one 8 yr old boy and 11 yr granddaughter. Was going to take them to the museum but they wanted to swim!! Lol. Best western Germantown was our pick. Rented a 100$ night room so kids can swim and have a friend join. (Friends weren't spending the night) Man at front desk watched every move we made. Told us we couldn't have extra kids due to some insurance B.S. We had a bag of chips and he followed us to pool and said NO FOOD!! Very uncomfortable feeling. Not trying to be a rule breaker, just trying to relax and let the kids hv fun!! I can hardly wait to see what the free breakfast limitations are in the morning!! Yikes!! If you're planing a fun pool night with kids, I suggest you move on to the next place down the block.

Clean hotel, very friendly staff, great location , breakfast was good. The room had everything in…read moreit and the bed was comfortable

Stayed here for a work trip and the hotel is nicely situated right off the highway. There is plenty…read moreof parking. The rooms are nicely decorated and the shower pressure is just ok not great but not bad. Breakfast is good and there was plenty of seating. The bed was comfortable and the rooms are all a good size since I think they are all suites hence the name. I had no issues while I was here so definitely would stay here again.

I have stayed in a lot of hotels over the years. It is always hit or miss with super eight…read more Sometimes they are phenomenal, other times you question whether or not you should bring an ultraviolet light to check the room. This one is really nice. The lobby was clean. The front desk attendant was very friendly, and most importantly, the room is good. There is a microwave, fridge, and a decent sized desk. If I am ever in the area again, I would have no problem staying here, once more.

We have stayed at Super 8 Germantown, WI for years on and off every 3 months. We have seen this…read morehotel become a drug haven over the last 2 years. We have talked to the owner several times about drugs being sold in the parking lot in front of us. He is fully aware about what is happening at his hotel. Last time we were here a month ago there were more people living in their cars in the parking lot than staying inside the hotel. If these vehicles aren't leaving every five minutes they stay all day and all night in their vehicle. This time they are so bold, they were tossing drugs down from their 2nd floor windows to the person on the ground. You would have to be incompetent to not know what is going on in this hotel. Our last stay was supposed to be 2 nights. We had thugs around our vehicle. So my husband went down there the 2nd night and moved our vehicle to another parking spot. Then a female swore at him and said "what is your problem?" He said he doesn't like people standing around our vehicle like that. We don't need gun fire to erupt and damage our vehicle. My husband came up to our room on the 2nd floor and had another thug swearing at him in the hall way. So he walked away and we called the Police. The Police came but said they couldn't do much. We realized why they didn't want our vehicle moved because it was covering up their drug dealing activities. We called down to the front desk several times because we were told by the owner last time to call the front desk and they would take care of the issue immediately and that was a lie. We told them to take care of this and boot them out because that was what we were told by the owner last time that he would take care of it. That's a lie. We were afraid for our lives and our vehicle getting damaged so my wife called the front desk about 9pm that we wanted our money back for this night and we are leaving the hotel. So we packed up and went to a different hotel and had a pleasant evening. We all know what's going on about the fentanyl problem at the Texas border. Isn't it surprising that these are all Texas vehicles that are selling drugs in the parking lot. They stay for a month or two then leave and then some more vehicles from Texas come and stay for a few months then leave so nobody gets suspicious of their activity. I've read reviews of pot smell in the whole hotel. Smelly rooms, broken toilets and showers. I believe none of that is important compared to what could happen like being shot, beaten, or mugged in the parking lot going to your vehicle. We have stayed at several super 8's in our life time. This really gives them a black eye and shouldn't have the luxury to be called Super 8 anymore. So please spend the extra $20-$25 to keep your family safe and go to a better hotel. It's not worth getting mugged or shot to save a couple bucks.

This is a very nice hotel with some great amenities. There is a pool, it's a little small for a…read morehotel but nice if there's not many people using it. The breakfast buffet is really nice and they change up the options everyday. It ends at 10 am on the weekends and 9:30 during the week. The rooms are super spacious and there's good deals on them depending on when you stay. There's a lot of stuff around the hotel too like stores, costco, a gym across the street, and many food options.

Extra clean facility with an outdoor space to relax. It's very nicely decorated. Staff was very…read morefriendly and helpful. Comfortable beds and beautiful bathroom. The breakfast buffet that was included with your stay was the best I've ever had at a hotel. Waffles, sausage, pancakes, eggs potatoes plus all the other extras like fresh fruit, yogurt and beverages. Lots of room to sit an eat. The only downfall is the entrance to the hotel is not well defined.

This was an amazing motel.It was very quaint and reminded me of the old days. Before everything g…read morewent digital. Job well done!

Still an excellent motel. Owners are friendly , and go the extra mile to make sure that you have…read morewhat you need. To be sure, the Chalet is a basic no frills motel but, its generally quiet here. Sheets are clean, towels aren't scratchy, no bugs here, and prices are affordable. Water is warm, shower pressure is ok. Nothing to really complain about. And like I said, owners are decent.

First time here and it was nice. Room was clean, have a bar and restaurant inside, etc.. Staff…read moreextremely friendly and helpful. As I plan to take more trips to Milwaukee, I'll continue to stay here. Very easy

Despite staying almost 800 nights at Marriott properties, I've never been compelled to leave a…read morenegative review until now. I have stayed at properties ranging from the oldest Town Place Suites to Ritz-Carlton and everything in between and have never been so disappointed in a room as I was with ours at the Delta in Menomonee Falls. 1. The carpet had actual holes in it. Not small holes, large holes that were right in the middle of the seating area and could not have been overlooked. 2. The shower was stocked with one bottle of shampoo, two bottles of conditioner, and no body wash. We found this out while my daughter was already in the shower, when we just all wanted to get clean and head to bed. 3. Despite booking the room for three people, only two wash cloths were provided. Again, this was discovered when the third person was getting into the shower. 4. The toilet paper holder was missing the little bar to hold the toilet paper so the roll was sitting on the back of the toilet. While this isn't a huge deal, these pieces are like $5 at Menards and this was clearly observed since the toilet paper roll was placed on the toilet instead. It's just not a good look. 5. There was a horrifying splatter stain on the bathroom wall under the mirror. I don't even want to think about what this could be. 6. There were stains on the wall of the entry way by the coat hooks. Again, how this was overlooked and not cleaned is unthinkable. 7. The comforter on one of the beds was yellow and clearly soiled. This was obvious since the sheets that it was sandwiched between weren't covering the long edge of the comforter. This was noticed when going to sleep so the option was to sleep without the blanket. 8. The television wouldn't work. It turned on once but showed only a blank screen. We turned it off to restart it and it wouldn't turn back on. 9. We decided to watch a movie on the iPad instead but the WiFi wouldn't work. 10. The reading lights next to the beds were so hot to the touch they were dangerous. 11. The light over the coffee machine area would turn on but provided no light at all. While some of these things could be overlooked, the entirety of the experience is concerning. These items were so painfully obvious that this is beyond a "mistake" and instead speaks to a staff who willingly chose to ignore the state of the rooms and rent them out to paying customers anyway. It's frankly disrespectful of customers to allow a property in such disrepair to be available. Not only would I never recommend this property to my worst enemy, I would gladly write a review detailing the items above to ensure that anyone looking to book is aware of the state of the rooms and willingness of staff to overlook basic upkeep. Luckily I had other things to do for my birthday and the stay at this property was not the central event as it would have completely ruined my celebration otherwise. It's worth noting that I did email the above to management upon checking out and received no response. I also replied with this feedback to the automated survey and DID receive a reply with an offer to credit 15k points to my bonvoy account, which has not happened to date. I also asked for follow up on why the regular points for my stay appear to be 1/10 what they should be and have yet to receive a response on that.

Great place to stay. I will be staying here again when I'm in the area. Very nice pool and…read morecomfortable rooms.

What an absolute GEM! The bed and breakfast is ADORABLE and the service is PHENOMENAL. The owners…read moretruly make you feel like you are family. Every room has its own uniqueness and everything is so well maintained and clean. An unexpected highlight was their new Timber Club restaurant behind the B&B. A GORGEOUS timber building that serves delicious food and some fabulous drinks. Outdoor space, live music, and staff that truly do everything they can to make it special. Cedarburg is so very lucky to have Stagecoach and Timber Club!

Do NOT stay here if you have a disability. Anne was horrible to me because I had a service dog…read more She will say "They didn't tell me they had a service dog." Anne, I've been here before. Please review the ADA. I should have been treated as any other person. The fact that I was singled out is not only illegal, but demoralizing. If we had a dispute about the dog- fine, let's discuss it. But I kid you not, she literally followed me out to my car to be incredibly mean. I'm sorry to not recommend the Inn, because the experience could have been lovely. Anne ruined it by having no compassion.