Stayed here for a work trip and the hotel is nicely situated right off the highway. There is plenty…read moreof parking. The rooms are nicely decorated and the shower pressure is just ok not great but not bad. Breakfast is good and there was plenty of seating. The bed was comfortable and the rooms are all a good size since I think they are all suites hence the name. I had no issues while I was here so definitely would stay here again.

I think they try hard here but stays here are rarely problem-free. Unruly children whose bedtime…read morewas clearly post-midnight, stomping through the hallways all night. Maybe keep irresponsible parents and their brood on the first floor where management can better manage the problem. The room was fairly comfortable and "appeared" clean, except for the disgusting stains in the desk chair and the broken knife in the drawer. Live TV is dysfunctional and difficult to use which is increasingly prevalent in this industry.

First time here and it was nice. Room was clean, have a bar and restaurant inside, etc.. Staff…read moreextremely friendly and helpful. As I plan to take more trips to Milwaukee, I'll continue to stay here. Very easy

The lobby reeks terribly of artificial air fresheners…read more The girl sitting at her little front desk was crude and rude, and couldn't even wait till she was out of the driveway before lighting up her marijuana as she left for her lunch break. The deadbolt got stuck open, and instead of just telling me over the phone how to fix it (pull down on the door handle) the 'manager' was sent up, who I'd already had the misfortune of running into in the 'restaurant,' and who was every bit as unkindly as the desk clerk. The bathroom wasn't the cleanest, and there was mold all over in the shower.. and some more mold came out when I tried switching the shower head from the one on the wall to the overhead 'rain'-type one. The good things were that there was a gigantic window. It's within walking distance of a bike shop, Kwik Trip, and if you can walk about a mile, a Starbucks. Finally , the room didn't smell very bad, which was really appreciated.

03/16/2026 The Front desk Lady auditor was horrible, I was there on business and she was so rude…read morethat I will press my hotel Committee to change us from this hotel, the bartender was just as rude, slamming your drinks on the tables as if we were bothering her just being there.

Looks like they are doing some renovations but they are long overdue. The room is very dated, the…read moresheets and towels look like they have been here since the place opened. The front desk staff was very nice but for some reason they put me in a handicapped accessible room. I do not need the accessibility and based on the few cars in the lot, there must be tons of availability. Lastly, the toilet didn't flush, so I had to reach into the tank and connect the chain.

Only stopped here for a seminar in the conference room…read more I was surprised to see a sign in the parking lot saying that they charged for parking here. It's Wauwatosa, not downtown. The lobby looked kitschy and they have a bar, bathroom, cosmic concierge room (whatever that is), then it connects over to the Eldr+Rime restaurant. The conference space was up on the 12th floor and it had a great overlook for the surrounding area. The space was large and the food setup was great - hot and cold breakfast, juices, tea, coffee, etc. I would come here again for a conference but probably wouldn't stay the night given some of the other reviews.

I stayed at the Renaissance for a week and had a great experience. The staff was friendly and…read morewelcoming from beginning to end, and the executive lounge was well stocked. I had a premium room that was very spacious and included a desk area, drawers, a safe, a closet, mini fridge, and coffee/tea station. My room had wrap around windows due to the room being in a corner and, while the room faced the street, the noise level was relatively low at night. The bathroom was spacious and very modern and there was good water pressure. The executive lounge is open Sunday evening to Friday morning. There is a light breakfast available starting at 6:30am and evening snacks beginning at 5pm. Parking is $12/night and the hotel is conveniently located next to a mall with other stores close by. Overall, great experience at this modern Renaissance!

Holiday Inn Express in Germantown is now called Germantown Inn Soon it will be called something…read moreelse. Made reservations in July and it was still with IHG. Check-in was fine. We drove several hours and had a couple before a wedding. Went to lay down and there was a sky jack moving outside our window. Beeped the whole time. No rest for us. Left reception early to get some rest. Walk all the way to find our room keys went green but wouldn't open the door. No one at the front desk. Rang bell 3 times and I told the young lady. She came down used her key and it did the same thing. Finally, she got it open. Our adult Son went to buy a pop from the machine ar 3 a.m. He took both keys and was locked out. Had to wake us up to answer the door. Then, 7 a.m. get a call from the front desk asking my first or last name. I paused(Talked with this man the day before and knew his voice) he asked if it was Kathy? I told him no. The shower head needed to be descaled big time. Had only dribbles of water coming out. Our room had a hair dryer my sisters room didn't. They had to borrow ours. Found blood on the bedspread. Our fridge frozen everything in it. My sister's didn't get cold. When we had everything out of the room I Checked the keycards.. They didn't work again. Went for breakfast. Fridge that had milk, hard boiled eggs and yogurt wasn't at the right temp. Milk cartons were not cold. Tried one and milk was room temp to warm. Yogurt the same way. I went to the front desk and the gentleman looked up for a second. I let him know whomever is in charge of food service needs to temp the fridge because it was not at the right temp. He told me it was the coffee people. Then went back to what he was doing. (I didn't tell him that I have a National Food Management license and extensive food management experience). Hot food also was not at the right temp. I am a IHG member and was very disappointed . I had to pay up front when I made the reservation and do not feel I got what I paid for. Most of the other staff was polite and courteous .

The bed was nice staff was great. The breakfast wasn't too good. The sausage links were hard as a…read morerock. The cinnamon rolls were cold and tasted freezer burnt. We came here because everywhere else you have to be 21 to check in and this place allows 2+ dogs for cheap. It's a little outdated and could use some fixing up also. It smells musty outside the rooms. But the room was alright for a one night stay. They had a pool and a hot tub ( the hot tub was closed) but there's food all around here a Starbucks right next door and a bdubs. The only water they have in the vending machine is Dasani and we don't like Dasani

I have stayed in a lot of hotels over the years. It is always hit or miss with super eight…read more Sometimes they are phenomenal, other times you question whether or not you should bring an ultraviolet light to check the room. This one is really nice. The lobby was clean. The front desk attendant was very friendly, and most importantly, the room is good. There is a microwave, fridge, and a decent sized desk. If I am ever in the area again, I would have no problem staying here, once more.

We have stayed at Super 8 Germantown, WI for years on and off every 3 months. We have seen this…read morehotel become a drug haven over the last 2 years. We have talked to the owner several times about drugs being sold in the parking lot in front of us. He is fully aware about what is happening at his hotel. Last time we were here a month ago there were more people living in their cars in the parking lot than staying inside the hotel. If these vehicles aren't leaving every five minutes they stay all day and all night in their vehicle. This time they are so bold, they were tossing drugs down from their 2nd floor windows to the person on the ground. You would have to be incompetent to not know what is going on in this hotel. Our last stay was supposed to be 2 nights. We had thugs around our vehicle. So my husband went down there the 2nd night and moved our vehicle to another parking spot. Then a female swore at him and said "what is your problem?" He said he doesn't like people standing around our vehicle like that. We don't need gun fire to erupt and damage our vehicle. My husband came up to our room on the 2nd floor and had another thug swearing at him in the hall way. So he walked away and we called the Police. The Police came but said they couldn't do much. We realized why they didn't want our vehicle moved because it was covering up their drug dealing activities. We called down to the front desk several times because we were told by the owner last time to call the front desk and they would take care of the issue immediately and that was a lie. We told them to take care of this and boot them out because that was what we were told by the owner last time that he would take care of it. That's a lie. We were afraid for our lives and our vehicle getting damaged so my wife called the front desk about 9pm that we wanted our money back for this night and we are leaving the hotel. So we packed up and went to a different hotel and had a pleasant evening. We all know what's going on about the fentanyl problem at the Texas border. Isn't it surprising that these are all Texas vehicles that are selling drugs in the parking lot. They stay for a month or two then leave and then some more vehicles from Texas come and stay for a few months then leave so nobody gets suspicious of their activity. I've read reviews of pot smell in the whole hotel. Smelly rooms, broken toilets and showers. I believe none of that is important compared to what could happen like being shot, beaten, or mugged in the parking lot going to your vehicle. We have stayed at several super 8's in our life time. This really gives them a black eye and shouldn't have the luxury to be called Super 8 anymore. So please spend the extra $20-$25 to keep your family safe and go to a better hotel. It's not worth getting mugged or shot to save a couple bucks.

Had a real nice stay here, clean comfy room. Seems to maybe have had a remodel recently. Pool area…read morewas large and quite enjoyable, L shaped hot tub with plenty of room. Breakfast was decent other than the tater tots which were cool and soft. I assume the staff was a family, they were friendly. Easy drive to the cities to the South, a great alternative if you are like me, and didnt want to stay closer to Milwaukee.

Ok I'll start off by saying, it's been a stormy, Spring break week while taking care of my young…read moreGrandkids one 8 yr old boy and 11 yr granddaughter. Was going to take them to the museum but they wanted to swim!! Lol. Best western Germantown was our pick. Rented a 100$ night room so kids can swim and have a friend join. (Friends weren't spending the night) Man at front desk watched every move we made. Told us we couldn't have extra kids due to some insurance B.S. We had a bag of chips and he followed us to pool and said NO FOOD!! Very uncomfortable feeling. Not trying to be a rule breaker, just trying to relax and let the kids hv fun!! I can hardly wait to see what the free breakfast limitations are in the morning!! Yikes!! If you're planing a fun pool night with kids, I suggest you move on to the next place down the block.

Do NOT stay here if you have a disability. Anne was horrible to me because I had a service dog…read more She will say "They didn't tell me they had a service dog." Anne, I've been here before. Please review the ADA. I should have been treated as any other person. The fact that I was singled out is not only illegal, but demoralizing. If we had a dispute about the dog- fine, let's discuss it. But I kid you not, she literally followed me out to my car to be incredibly mean. I'm sorry to not recommend the Inn, because the experience could have been lovely. Anne ruined it by having no compassion.

Stagecoach is an outstanding music venue. Please check it out! The dinner was delicious and timely.read more

Stay away--especially if traveling with minors. Although the staff was great, the hotel itself was…read morea nightmare. Our room had plumbing issues (leaking toilet and screeching shower), but the real problem was the atmosphere. The hotel reeked of marijuana, and we were subjected to loud, inappropriate noise from people "partying" after visiting the strip club across the street. This was a traumatizing environment for our team of 15-year-old girls who couldn't get any sleep. The photos online are completely misleading. I'd give it -5 stars if I could.

From missing nightstand, ants everywhere, air and blinds not working. Be careful with the bathroom…read moredoor (door like to fall off the fancy rod and get you trapped) but the SMELL .....wow non smoking rooms. Most of the rooms smell like weed or mold. Sid employee at this hotel asked someone to move out "right the way" after she voiced her concerns about her room. It was a really bad experience!!!