This review has nothing to do with front desk staff. It's regarding their age policy on check-in for military personnel. Please don't book with this hotel! They need to change their policy especially for 18 year olds serving their country trying to book a room to avoid driving long distance through a storm. There are a lot of responsible 18 year olds and it doesn't make sense that some holiday inns accept 18 and up and some do not. Again spreading awareness, PLEASE don't book this location until they change their policy! Thank you. read more

Dejuan is the man here. He's awesome and friendly, and extremely helpful. He's always talkative and lets you know he's there to help you out. My stays here have been very pleasant. Breakfast has always been good as well. read more

We've all heard you get what you pay for and for the most part I find this to be true in most cases. This is a hotel that is Affordable I don't know if the prices are down right now because of covid. My husband had to be in this area for business so we found a dog friendly hotel and decided to go with him. I love seeing new places and exploring getting out of town. Quite honestly there's nothing here of interest to me. And I looked at the things to do in this area it didn't even mention this town and there was nothing really great even a few Towns over. Especially since we're taking the dog obviously that limits us. And to top it off it looks like it's going to be a chilly rainy day. So I'm not sure I'll find anything of interest to do or take a picture of today but I'm going to give it my best shot. Maybe see something on the way back but asked for this town it really didn't have anything. He was only going to be gone for about an hour likely so I don't have to spend all day here. As for the hotel we got here in the night went to the room. It looks clean kind of modernly decorated it did not look like a newer Hotel but I think they are trying to renovate it. I was a little bit bothered by the smell of paint. I have asthma and it just needs a little bit uncomfortable. But when you travel with a dog you have to be flexible and at least it seemed clean and I didn't feel uncomfortable that bugs were going to get me or anything. I actually fear bed bugs more than covid-19, cancer flesh eating disease, SARS... not that I would want getting you those they have worked in healthcare for 25 years and I've been exposed to a lot of a lot of stuff. I'm telling you most healthcare workers are with me that bed bugs are on the top of the list four concerns. So it was nice to at least be somewhere that we can take our dog and not feel it was gross. Would I have came here if I'd of known that there was really nothing in the town in the weather was going to be crappy probably not. But you never know till you try! If you are traveling in this area ... especially if you have a pet .. I'd say this was decent choice. The bed was comfortable... pillows werent ideal but they did have several. We only stayed the one night but found it to be quiet. We were at the end at room 204 near stairway. There is small indoor pool. read more

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I stayed at the Holiday Express in January during the winter storm. I had some issues and contacted headquarters and NO REPLY! It is quite apparent Holdiay Express doesn't care about their customers. I was verbally abused by the desk clerk and two mornings in a row cold decaf coffee. Employees were parking where a guest is to load and unload their cars and the parking lot was NOT cleared of ice and snow. A bank close by had someone clearing their lot. I am 82 and I fell on the parking lot. Luckily, I wasn't injured as I would have laid there without help. The bathroom area had a large crack over the bathtub. The last night I was there I was afraid to go to sleep, because of how rude the desk clerk had been to me. I had a difficult time getting my luggage in my car between the employee blocking the front entrance and ice on the ground. Two bags of ice melt were inside but nothing put out to help prevent a fall. The day I left the new desk clerk was in a hurry to meet his friends on the parking lot and came out of the building waving my receipt while I had luggage in my hands. From the looks of the car and where it parked, I suspected it was his drug buddies. Sad, they won't reply or care about their guests. read more

Charged $50 the day I checked out , prob because I didn't ask for receipt ! Sneaky ! So double check credit card bill and ask for receipt

Please do not let the pictures that come up when you search this hotel fool you. The outdoor picture was either taken when the place was built or the original rendering from the architect when the place was built. My family and I tried staying here for a local even but ended up driving 30 minutes north to a different hotel. The hotel managers children were running all around the lobby barefooted as if it was a playground. That did not bother me as bad as the group of men hanging outside the main front door smoking and drinking bottles of beer while guests entered the building. What made us cancel our stay was when we got into the room and found old food still in our mini fridge (head of lettuce, jar of pickles, and bottle of mustard) along with a plate of pasta in the microwave. If they can't check those simple areas to be cleaned then we were not going to take the chance with our beds and bathroom being cleaned. This is just mine and my families experience. Others might experience things differently. We on the other hand would not plan on attempting to stay here again. read more

the place has a cockroach and mold problem , i wouldn't recommend staying here without a respirator