We really like it here. The surrounding area is not very good, but we like the inside, very clean,staff are friendly. The amenities like pool,gym,breakfast is all nice and well kept. It looks like its newly renovated. 6mins away from seaworld and 7mins aways from belmont park and mission beach. Grocery store and restaurants are close by. read more

If you stay here plan on being up all night! The walls are super thin, you hear everything!! Every single time someone left their room, the whole hall heard. Those doors are slamming so hard it will wake you from any kind of sleep you are planning on getting. We booked this hotel to get some rest from a busy day the following day and I can honestly say I would have gotten more sleep in my car! The area is a little questionable, didn't feel 100 percent safe. The only thing good about this place was where it was located minus the questionable characters walking around outside, it is super close to the beach and most big attractions around the area. Don't let the rest of these reviews fool you as they did to me. Book elsewhere, trust me your sleep will thank you! read more

We loved this Holiday Inn Express for our Sea World Stays. It's a great location, well maintained, free parking and free breakfast and complimentary coffee/tea 24/7. The location brought us the first time, but the ease and free kept us coming back. The staff has been great, although there was one night clerk on one stay, who was a tad slow and maybe gave off a weird vibe, but the other staff (day and night) have been great!! they have helped with extra linens and even extra milk when we ran out! Location is just off the 8 freeway and 5 minutes from Sea World. It's nearby to a variety of fast food places and restaurants, and TARGET! (Which is great when you have little kids). We love the size of the rooms- So spacious. We also love that the rooms come with irons/ironing boards/microwave/fridge/coffee maker, hair dryer, etc. May not be "the top" but this is definitely a great choice for families! TRAVEL TIP: From our last visit, I recommend checking the schedule for Pechanga Arena on Sports Arena Boulevard. If you are coming from I5, and there is an event going in or getting out- you WILL Get stuck in traffic on Sports Arena Boulevard! You should be able to go to the next street (Midway) and go around to catch the hotel off the right of Midway (Just past Sports Arena. read more

There was so much wrong with our stay that made the hotel feel very unsafe, especially with my young girls. There were a handful of unhoused peple hanging atound the property, we felt unsafe going to the car alone. The ear plugs on the night stand was a huge red flag, it told me the hotel tends to get noisy. I soon understood as I unknowingly had a conversation with my daughter who was in the elevator while I was in the room. The door wasnt sealed properly, light came through every crevis. Walking down the hall, you could hear everyone's conversations clear as day, including shrieking screams of tired children all night. Then, to add to the bad experience, the bathtub didnt drain properly and the center pressure was atrocious. All around, this was the worst experience with a Holiday Inn Express. We have literally spent an astronomical amount of money using Hotels.com over the years, but this might be our final straw. read more

Stayed 3 nights with my family. All-in-all a wonderful stay. Jomar was incredibly helpful during check-in. The complimentary breakfast was a great way to start the day for the kiddos. Only draw back is the parking garage, while included in the base price of the stay, is a very tight fit and limited. read more

Underground parking was the bomb. Front desk friendly. They put us on a no-kids floor, which was great. Super clean room and very quiet. Extended breakfast hours 0600~1000. read more

I'm trying to be positive here but this stay is starting negative. Positive is that I'm in my room. It is clean, comfortable and quiet. This is a typical HIX with the older decor. The place seems well maintained. So far it meets my expectations. But... I arrived here at midnight. I was fortunate enough to get a Diamond Member parking spot. It was in a garage and I had to maneuver the car past a support beam thanks to an oversized pickup in the next stall. I got to the front entrance and sign says that you have to ring the bell to enter. I did, no response. Did again, no response. Called the hotel and on the 20th ring was automatically disconnected. Rang the bell again, no response. I waited 10-15 minutes rereading the sign about how this place is locked up so the outside can't get in (same outside I am now stuck in at midnight). Security came by and let me in. He then started a search for the night manager. Nothing was said but he came out of the back and the manager followed behind wearing a "trainee " badge. He then checked me in but said my card would not work for the deposit. Tried 4 times without luck. Had to swipe, no tap or insert. Tried another card and again didn't work. He then asked me if I had a car already parked. I said yes in the garage and he said "lucky" and gave me a parking pass. There are a lot of cars parked on the street and I'm wondering if they are guests. All that to say I'm not off to a good start here. The way this trip has gone it may just be me but.... I hope I'm wrong. read more

Quiet. Close to pechanga arena, within walking distance. Free parking. Breakfast was usual Holiday Inn Express fare. Coffe was c****y. Very busy. Staff was pleasant. read more

Holiday Inn Express San Diego - Sea World area: I've stayed in (6) coastal California HIEs in the last 2 years. First, the good things about this one. There's no additional charge for parking. The front desk people are friendly and helpful. Breakfast hours are the longest I've seen, 6am-10am. The food, standard HIE fare, was cooked & presented properly. There was a programmable safe (small size - didn't fit my laptop) bolted to the bottom of the armoire. Water pressure & temperature and the mini fridge & microwave were fine. Now the bad. Covered parking is tight with many narrow pillars to avoid. I was in the middle of an announced 2-month elevator out-of-service period. Often, there was a large laundry cart IN THE STAIRWELL at the ground level door. That left less than 2' of clearance to go in or out, a safety hazard if there ever was one. My superficially clean 2nd floor room soon revealed issues. The patterned carpeting was pilled in places and there were multiple embedded dark spots - like old gum permanently pressed into the fibers. There were 2 long light brown hairs in the bathroom. My hair is short and black. On both days of my stay, screaming kids (different families & languages) ran down the hallway in the mornings while their parents yelled at them. Doors were slammed. The HIE at the north end of Mission Bay dropped out of IHG and changed brands. So, I tried this one (HIE Sea World area). Given my experience, described above, I won't return. read more

Stayed here for a tennis tournament at Barnes Tennis Center and location was great - walking distance to grocery stores and multiple restaurants, plus less than 2 miles to Barnes. The hotel was older, but the room was clean. Free parking and free breakfast, with coffee and tea available 24/7. The staff was amazing. Special shout out to Sarah who helped me extend my stay and keep the same room even though the hotel only had 2 rooms available. She was cheerful and patient and definitely went above and beyond. read more

Jackie was very accommodating, she understood my concerns and was quick to assist. The two ladies at the front serving breakfast today were very friendly and attentive. Parking was good, the room was very comfortable and clean. The only thing I didn't like was the noisy neighbors. Other than that, everything was great ! The jacuzzi and pool were very clean as well. read more

Holiday Inn Express - Hotels Near Me - San Diego, California

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Stayed here for one night when my main hotel was overbooked and I had to find another place for the night. The area where the hotel is meh. However there is a strip mall across the street with plenty of restaurants, some of them fairly decent also the parking is limited and a bit tight, but free which is nice. The front desk staff were friendly. The room itself was fairly decent sized. Unfortunately the tv only had cable channels and no option for streaming, which is a let down. Also they have breakfast in the morning from 6-10am. However the breakfast itself was fairly limited and standard fair for a holiday Inn Express. read more

We didn't have any complaints about staying here, but I gave it 4 stars because the pool and jacuzzi are pretty sorry, which is why you won't find pictures of them online. We didn't use it though. We had a suite, and it was nice and clean with comfortable beds. Our kids really enjoyed the breakfast, especially the pancakes. We thought the breakfast was above average for a typical hotel. The lady at the check in desk was very nice and helpful. The feel of the hotel is more of a budget experience, although it is clearly recently renovated. We felt very safe though and didn't see any homeless people or anything like others have mentioned. The parking was a bit cramped for our Sienna, but there was always plenty of parking. We stayed on a Sunday night. Very convenient location to restaurants, grocery stores and University of San Diego (reason for our visit). read more

I wouldn't give this hotel even 1 star. It is way below acceptable. The jacuzzi was disgusting & broken with cold, cloudy water. The pool was freezing & dirty. Parking is atrocious. If you don't have a compact cat it's almost impossible to park in the parking structure. We just had a regular passenger van & it was extremely difficult to park. The area is less than desirable & sketchy to say the least. We noticed the remote for tv was Wrapped in cellophane & leads you to believe it's been sanitized but look at the pictures! It is absolutely gross We came here with our kids & I cannot recommend this place to stay. I will say the beds seemed very clean & were comfortable. The breakfast is ok too. read more

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What a wonderful hotel. The room is great. Plenty of room for all our luggage. Comfortable beds. The bathroom is wonderful because of the large countertop for all our stuff. Nicely lit mirror. Everything is clean. The staff is friendly and seems to really care that we are happy. The only downside could be the parking situation if you have a larger vehicle. But it worked out. It might not be in a gorgeous location but it was a fair price and we were comfortable. We highly recommend it. read more

Great breakfast, kids loved the pancakes. Very close to SeaWorld. Room was clean and well equipped. BUT The Pool!!!! it's a square, a few inches bigger than a hot tub, it is tiny. The neighborhood is sketchy, not safe to walk around. There is additional parking in a separate lot if the underground parking is full. read more

GOOD CHOICE ... Great Service, Clean, and Very Convenient. Not far from Point Loma, Sea world and Old town San Diego. read more

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Pros: - if you were using this because SeaWorld adjacent and you're going to only use it for that you'll do just fine here. We were in town for a few days and had plans to do things around town and just hang out for a little bit. It was not great for that. -staff was very friendly and customer service was great all round. -Rooms and hotel are clean. Breakfast provided as well Cons: -the location is the biggest downside, while being super close to SeaWorld, it is in a rough area. Homeless abound . You wouldn't want you or your family to go for a walk at night in the area. - parking SUCKS. If you come back in the evening, chances are the spots are all taken up and you'll have to park on the street. The spaces ( even full size ones) were too tight for our minivan. After making twenty point turn into the spaces, there was then no room to GET out of the vehicle. -lukewarm/warm water at best for showers - while they do have a gym, it is really small and needs a bench. A Relatively minor issue compared the those above read more

Wow where should I start...as soon as I waled into this hotel I was greeted graciously and kindly shown to my room. I was immediately blown away by the cleanliness of the room and bathroom. Everything was so white and pristine. I always inspect everything meticulously and am on average a pessimistic person but I found not a grain of dust or hair or anything dirty anywhere. The housekeeping staff must be lead by a great supervisor. I brought my own blanket and pillows but did not need them as everything here was so comfortable and fresh. And noise was seriously at a minimum, perhaps because I stayed on the third floor or perhaps because it's just a quiet hotel. And the legendary breakfast did not disappoint. I saw they had a Denny's across the street and thought smugly to myself that the poor SOB's that have to pay a lot of money for a plate of their garbage would be green with envy to see the spread we had before us. I'm talking pancakes, biscuits and gravy, turkey sausage, pork sausage, eggs, cinnamon rolls, cereal, oatmeal, yogurt, potatos, fresh fruit like wtf bro. Like ya got options fr. And so amazing and accommodating for kids, we had a 3 yo and I was a lot apprehensive that ppl would be annoyed by her but there were so many families there I felt really comfortable. This place is run by someone who really loves what they do and has a lot of pride for sure. read more

Clean and good condition. Stayed here with family for SeaWorld and beach trip from Phoenix. Our room got nice and cold and was cleaned everyday. The breakfast was delicious and coffee was strong. Be Careful walking at night around the building because there are a lot of homeless people around. read more

The hotel was ok, but I will never go there again because of the parking garage, I was parked on the end by the wall and some dum a hoe hit my car and they act like they couldn't see my car get hit with all the cameras they say they have in car... read more

Our room was clean and the building in general was fine but in an unexpected location. But Yazmine at the front desk was an absolute gem. She was so friendly, professional, and went out of her way to help us in numerous situations. Holiday Inn Express you are lucky to have her! read more

I paid in advance with the credit card. The reservation was for my daughter and her son and she had possession of my credit card to show the clerks at the hotel. They wanted $250 cash in addition to the credit card for" incidentals." This requirement for additional cash was not explained anywhere in the reservation and, naturally, she didn't have that much cash on her. When she couldn't check in, she left and came home. The reservation was made through booking.com and it shows canceled, however, my credit card was not credited for the $213 charge. The staff was very rude to my daughter when trying to get the $250 out of her. read more

Wonderful staff & great location. Sea World is minutes away as is the Old Town area. Nice breakfast buffet with rotating items. We got there early & they actually had someone start working on our room so we could move in earlier than check in time. read more

I had a reservation for two nights, tonight 9/4 and tomorrow 9/5, for Monday checkout I called this morning, like I do each time, to make sure that I get a handicap accesible room. They confirmed yes, we'd have two queen with handicap accessible room. Not only did they confirm today's room, but I had them check for my future reservation next weekend 9/11-9/12. I have now canceled both of my reservations tonight and next weekend as well. I called customer service and they could not find us a room anywhere with two Queen beds. The customer representative asked me if I wanted to be transferred to customer. I asked her what can they do to make this right? I told her I'd hold and then she hung up on me. The call was 29 minutes long. I am writing to let you know that I will not be continuing my patronage at any of your establishments. Sincerely, A discriminated against previous rewards member, or Marcela Quiroz. read more

My family and i recently just went for my birthday weekend oct21-24th! i have been to this location long time ago and recently had a baby and decided to stay here since i had a great experience. this hotel definitely changed from staff and customer service in a good way! i was so surprised by the room ! it was definitely an upgrade from the last time i stayed! they even provided me witha crib !!! i was so awe !!! super sweet!!! they even had a blanket for the crib ! super thoughtful! i cannot wait to come back here! i will agree the location is sketchy but im staying for comfort, and how close it was to seaworld and old town! if your trying to stay where theres a 4season then look somewhere else. if your someone whos not comfortable in the "hood" then this is not the place. read more

This hotel is renovating so you get the negative double whammy of ongoing renovations and Covid-19 Guidelinrs. The restaurant is totally out of order; so forget the traditional Holiday Inn Express hot breakfast. You can pre-order on a daily basis cold serial if placed before 9 pm the day before. Photos on the website are a lie. The pool is also out of order. Actually, I have stayed at properties with bigger hot tubs than this pool. Photos also a lie. Finally the neighborhood is not family friendly since it has 24 hour girlley shows (didn't know those still existed) and adult massage parlors. Welcome to Holiday Inn Express SeaWorld! read more

My family and I booked here for 1 night and everything is beautiful and nice. The staff were nice and friendly. I am giving this review only 4 stars because on the website it said that there will be a microwave in our room but when we arrived there's NO Microwave. We had some food and drinks to heat up but there was no microwave to do so. Would come back next time, but hopefully there's a microwave the next time we arrive. Thank you Holiday Inn Express. read more

We chose this spot for a family fun vacation to Sea World. Thinking it was a good choice because it was close to Sea World. I was sorry the first night. Parking is beyond hideous. The parking garage is a joke. You cannot park vehicle next to each other because the spacea are so small and next to impossible to get into. Second, if you don't know this location... chose another. Do not go out after 9/930. Especially do not go walking at all after hours. I'd suggest keep looking elsewhere. Not worth the money. read more

At first sight I said "No WAY!" But my family was tired after a long drive, so we just stayed. After spending the weekend I completly understood why this holiday inn chose this location. It's so freaking convenient... grocery store, restaurants, gas stations, starbucks, seaworld, mission bay etc... By the time we got ready to head back home, my gas tank was still full! The staff was friendly and helpful which made us feel welcomed. If I come back to SD I wouldn't mind staying here again. (Even though the parking lot was extremely small) read more

I regret having chosen this hotel! My 3 night stay was prepaid thru AAA. I arrived at check in time on a week day and was told I would have to pay another $54 a night to "upgrade" to get a room on the 3rd floor. (Old hotel rooms are not as noisy if no one is above you). So the total price I had to pay I could have stayed at a nicer place. The cost difference online for the two double Queen rooms with and without the sofa is only about $24.00 a night. The doors to the rooms close loudly. So you hear them every time a door to a room near yours closes. They need some sort of seal to close softer and a quieter latch. The room was clean except the carpeting was filthy. Bring your slippers as my socks were filthy in just the first night. The parking spots are insufficient in # and are so narrow it is hard to get into and out of your car. There is an over flow area but it is scary as hotel is not in a very good area. You will be treated differently if you are not an IHG Member AND if you book thru a 3rd party like you can not leave a review on their web site, you can not get a late check out, etc. But you will also pay more if you book thru their web site. Most of the staff was nice except the one check in person, Jasmin I think. She was abrasive and condescending. I gave 2 stars as there are some nice features like the linens and pillows were nice, the toiletries were of a good quality. The bed was okay but not great. The room has a fridge and a MW. read more

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Check in- 5 stars, very quick and easy Breakfast- 5 stars, delicious food, all you can eat, get the pancakes & cinnamon roll Location- 4 stars, close to Sea World, but kind of sketchy neighborhood Noise- 3 stars, not much noise from other customers, but we were right by the freeway. Pool and spa- 2 stars, very small and right next to the parking lot. Fitness room- 2 stars, very small, no free weights at all Parking- 1 star, very skinny parking spaces, a security guard had to help me park Overall, it served its purpose. I would have preferred a bigger parking lot and fitness center, but it was close to Sea World and breakfast was EXCELLENT! read more

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Plain and simple review: The good: Friendly staff! The bad: Hotel is in a shady area, dirty and old. It is conveniently located near some of San Diego's best attractions, that said the area had a lot of construction going, near multiple apartment buildings and also had lots of homeless walking around the building and even inside eating breakfast. They don't seem to bother anyone thou. Room smelled bad, I'm assuming because of the carpet that was obviously supper old and due for a cleaning. Bathroom door handle didn't work properly. We kept getting stuck inside multiple times a day! To the point were we just didn't fully close the door anymore. Hotel has Roaches! My son placed his half eaten banana on a nightstand for about 10min. When he tried to pick it up we saw the little bug run away from it. Disgusting! Pool are was messy , Pool and hot tub waters were both foggy and dirty. Definitely did not have that inviting atmosphere. We only booked for one night, IVE NEVER BEEN SO THANKFUL! Overall, I would not book here again or recommend to anybody. For over $200 a night I can definitely find and stay in better hotels around the area. read more

Holiday Inn Express - Eeew! ROACH IN ROOM - Hotels Near Me - San Diego, California

Please do not stay here this hotel will just take your money. My husband I made a reservation for 9/5-9/9 we checked out early on 9/7 because we had emergency situation with my daughter she got burned from hot water, so we had to get home. We thought hotels will give back the remaining balance of the refund even when we didn't stay for the full night but nope this hotel has poor management, we only stayed for two nights and they charged me full amount. I've been trying to complain to the hotel, to Expedia, and my credit card company about this situation for three months now. They even have security camera and my car information. The lady who helped us that day her name was Kathy so know we checked out early. And I asked Evelyn to give me my confirmation receipt saying I checked out early but the bitch give me full amount receipt saying that I stayed the full night. What the fuck is this shit this hotel is a fuckin scam and fraud do not stay. I will give them no business. A customer should have the right to get there remaining refund back no matter the issue what kinda bullshit is this. SCAM. read more

One star because the hotel was nice and clean. But, the staff when checking in ruined my stay. I was bothered the whole time . So apparently you are supposed to call upon arrival so they can have the sliding doors open. Not knowing try to enter, women at front desk is ignoring not opening doors . Continues to be rude about it . Asked what is your reason for your stay , asks why does that matter , she returns with "locals" aren't allowed here . Told her to look at ID she said well Oceanside is still local. She said something about people wanting to come and party in rooms and this is a family hotel . It was New Year's Eve , that would be the LAST thing on our minds . More rudeness from older front desk women working . And then she asks would you prefer to go somewhere or did you want to keep your reservation. There was no reason for this much sourness on New Year's Eve . Check your attitude lady . Thanks read more

Hotel is nice clean and renovated breakfast not to bad. Location of this hotel does suck sketchy neighborhood.

Do not be fooled by the sketchy surroundings. The contemporary interiors will make you forget the outside. The rooms are spacious and comfortable. Please note there is a cooler, not a refrigerator, underneath the TV. We stayed two nights and did not have major problems. If you drive a big car, you may have to take two spaces. The garage has very linear and the spaces are compact. Get back early if you want a good space. Next to the garage is a small pool and hot tub. Bring your bathing suit! Don't stay out too late. Fireworks from Seaworld can be seen from the hotel room! Sweet! :) They give you the bill the morning you check out. My mom noticed we were over charged from the deal she paid online. She went downstairs and they nicely removed a portion of the payment. A man who also stayed complained about the 'refridgerator' the lady at the desk could not give him a discount because she already gave him $10 off of his first compliant. If you are looking for a quick and affordable stay, this is the place for you. Oh, I forgot to mention they serve breakfast downstairs. Don't forget to eat a cookie from the lobby ;) read more

Holiday Inn Express - Welcome in! Please have a cookie :) - Hotels Near Me - San Diego, California

They will not tell you that you have to "order" their continental breakfast the night before when your checking in. The staff is rude and not helpful. Staff is lazy and won't get off their butts to help anyone. If you stay here do not expect much. I would give 0 stars if I could because this it just not a nice place to stay. Will never return to this hotel! read more

Checking-in was outdoors. Signs to wear mask were visible and a hand sanitizer dispenser was available , all in the first floor only. The room was clean, the mattress and pillows were good for my back, I slept nicely. The tiny bottles of shampoo, conditioner, lotion, were from Bath n Body Works, though were of different scents : ) The tiny bar soap was not. There were the correct amount of towels! :) Yay! There was a mini fridge, ironing board, TV, Keurig single-dispense machine and was provided with 2 500 ml water bottles. There was NO microwave machine as described on-line ... :( Staff were friendly, but I guess they cannot "produce" a microwave ! :) Breakfast items, where you requested upon check-in, arrived 35 minutes late to our room. Now, these items are ALL sweet... :( pre-packaged. No more hot items. I would think it's due to CoViD :( Oh well. Overall, it was just nice to be in a different place. read more

We stayed here for 2 nights. Service was really great. Staff very courteous and attentive. They even upgraded me for free to a 2QN with sofabed since I needed a rollaway bed. Offered us cold bottled water during check in with 2 more free in our room. Other hotels charge a lot for a just a bottled water. Parking is quite small but it's still free parking. Large SUVs won't fit in one spot but ours fit just fine. Breakfast was great. They sort of change/add something new in the menu during our stay. There's quite a few choices too. And that pancake maker is just adorable. In exactly 1 minute, you got 2 freshly made yummy pancakes. The distance to Seaworld is just fine, probably less than 5mins. Downtown would be 10-15 but it's not bad. Area is great with a lot of restaurants nearby. There's also a target if u need to buy some stuff/meds/food. I took a star out cause there were clothes and socks left on one of the drawers in our room. They should've checked that when they cleaned it, I guess they forgot. And the pool is just too small for adults. My brother wanted to swim during night time but it was already kinda dirty cause of the kids that played in it the morning before. It was a kiddy pool to be exact. But besides that, everything else was really great. Staff, room, and amenities were really worth the price. I would go back if given a chance. read more

Holiday Inn Express - View from RM 237 at night. Fireworks from Seaworld. Day view isn't that good but we didn't stay there during the day so it's ok. - Hotels Near Me - San Diego, California

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