I really enjoyed my stay at this hotel. It's in a central location to plenty of places and things to see, especially within walking distance. And anywhere else is a quick uber/lyft ride away (i.e. downtown Toronto). Which is a major part of the reason why I chose this specific location. If you're someone who loves to explore at your leisure, this is a great place to stay. It's extremely clean, the service is immaculate (including the friendly staff), and the accommodations were superb. Oh yeah, complimentary breakfast is always a plus, if that matters to you! One thing that was impressive and stood out the most to me is the little placards with local deals and tourist attraction information on it (in the hotel lobby). It was my first time seeing that at a hotel. I really appreciated the wonderful gesture! And of course, if you need a map of the area, that was available at the front desk. read more

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Pictures online are not what they are in person. The pictures they use are for the Holiday Inn Toronto Downtown Centre. This has since been fixed, but be very weary because we had no idea and were shocked to walk in to a completely different hotel (we booked through ihg.com). This hotel is much simpler in design and amenities, no pool or gym, complimentary breakfast nothing to write home about. Would've probably booked the other hotel for a few bucks more had we known. Room was fine, clean, and got the job done. Bathroom was nice and new. The snacks downstairs were inexpensive. Customer service was hit or miss. We came into the lobby around 8-9 pm and there was a man who had soiled himself hanging around down there. Don't walk anywhere to the right of the gas station diagonal from the hotel, it gets REALLY sketchy. Thankful they had underground parking. Overall ok. We were really disappointed in the false advertising, will book elsewhere next visit. read more

Holiday Inn Express Toronto Downtown - View from our room, 5th floor. - Hotels Near Me - Toronto, Ontario

Good stay overall. Easy access to your car when you utilize their parking garage ($30/24 hrs--not sure about in/out privileges). Front desk staff was nice and after a couple minor blips, we were able to access our room. Rooms are spacious and clean, and ours had a wonderful view of The Cathedral Church of St.James, and you can hear the bells. Beds are very comfortable and have 4 lofty pillows each. Complimentary breakfast has a nice selection, but go early, as it seems like everyone waits until 1 hour before it's done. My one issue was the charge. Room was $265 through Hotels dot com, and my total charges were over $380. Apparently they hold a $50 refundable fee even though they have your credit card, then charge you tax and everything else that I thought were taken care of through the website. They did allow us a 1 hr late checkout for free, so that was very nice. read more

Holiday Inn Express Toronto Downtown - Hotels Near Me - Toronto, Ontario

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I stayed in the Holiday Inn Express Toronto Downtown for 2 days as part of a group and I would recommend it. Located in Old Toronto there is plenty of restaurants and shops nearby. Across the street is St. James Park which is a lovely little green space. A couple of blocks away is the St. Lawrence Market. The Holiday Inn is a high rise hotel in a modern building. The ground floor has a check in area, some nice seating areas and a generous breakfast area. The room we were staying in was well appointed and clean, space is OK, but not large. The bathroom is well set up and the room comes with a small fridge, microwave and coffee maker. Beds were comfortable with good linens. Breakfast is nice, there were eggs, fruit, pastries, toast and even pancakes. Nothing fancy, but a nice way to start your day and save some money you would otherwise spend. The garage was $30 Canadian per day, which allowed in and out privileges and was very secure. Located underground and accessible directly from the hotel it made the trip easier. You just need to check in first and then can use your room keycard to access the garage. The staff was very friendly and helpful. They were accomdating for our group of about 30, including letting us keep a room after checkout time to store luggage and letting us stage in the lobby area. Overall a very enjoyable stay and I would recommend Holiday Inn Express Downtown if you are looking in this area of Toronto and the price is right. read more

This downtown Toronto Holiday Inn Express hotel is a stones throw from St. James Park just to the south. It is rated Accessible and Pet-friendly. Front desk staff are professional; be nice at a minimum and you'll get that in return.  This is my first visit to this venue although I've stayed at Holiday Inn Express both in the USA and as far north as Sudbury. I'm only here to visit one guest staying in a room.  He said the room was very nice and had a small fridge and microwave so I can't speak first-hand of the experience.  Just keeping my social distance with the COVID-19 situation and the safety of all. Paid parking is available, breakfast and WiFi are free for guests. You can also catch an airport shuttle. Many amenities like a restaurant, fitness centre, business centre may not be fully opened due to COVID-19 restrictions. Venture outside and you can experience the Rogers Centre a few kilometres west, or the famous Kim's Convenience as seen on the TV series by the same name only 300 metres away. read more

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My biggest complaint is that the laundry facility had only one washer and dryer and it was chaos. Furthermore, even on low, the dryer was incredibly hot, to the point where I couldn't remove my clothing for almost 10 minutes, and it burned one shirt and shrunk multiple socks. The desk clerk seemed largely uninterested and refused to pay in full for the damages. Nice location. Decent enough breakfast was included with the room rate. read more

I spent my 2weeks quarantine here. The experience overall is nice. The bed is comfortable and bathroom is clean. Front desk responds to call quickly. Since i was in quarantine, the hotel will send food to my door. The food tasted okay but the annoying part is sometimes I get completely cold scramble egg/ bacon/ sausages. read more

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I am DISGUSTED with this hotel. Upon checking the bed for bedbugs (as travellers we do this at every hotel) we found a syringe and drug paraphernalia under our mattress. We brought it to the attention of the hotel staff and were "upgraded" to a new room. The exact same room just on a higher floor. I asked the manager what he planned to do to rectify the situation and his response was "free parking or we could checkout if we wanted to", AFTER HE QUESTIONED US about why we even looked under the mattress in the first place. This is not our first stay in this hotel, but will absolutely be our last. I understand there are circumstances they can't control but they can control how they respond to it. Almost $400 to stay in a room where not only one of us but their own staff could have had a needle stick from a disgusting drug needle. Shame on them. read more

Holiday Inn Express Toronto Downtown - Hotels Near Me - Toronto, Ontario

The best thing about this hotel is the free breakfast starting at 630am. In the morning, they have a coffee and tea station right outside the breakfast room right across from the elevators. Breakfast includes milk, juice, yogurt (regular and Greek), cereal (fruit loops, corn flakes with strawberry or blueberry), instant packaged oatmeal, eggs, sausage, biscuit, bread, bagel, muffins, pancakes, bananas and apples. The breakfast area is well stocked and clean. This hotel offers free hot & cold breakfast, high-speed Internet access in every room, a daily newspaper and local calls. Check in is at 3p and check out is at 11a. Parking price is similar to other nearby hotels at $20/24 hour period. There is no gym, pool or room service. I got the room for 1 night for $172 during the weekday. There is no fridge or microwave in the room. The rooms facing Jarvis are a little louder with traffic noise, but I didn't really notice. I slept pretty well. It might have helped that I had the heater going on low to drown out some of the street noise. The rooms are big and clean, but older and a bit lackluster. There is a closet for clothes and 3 big drawers under the TV for storage. There aren't too many outlets and I have to unplug the lamp on the nightstand to plug in my phone. I tried checking in around 9a, but there were no rooms available yet as they were sold out the night before. The nice front desk person informed me that they sold out often. I just thought there was something going on this week since all the hotels downtown were sold out. I was counting my lucky stars that a room opened up at this hotel when I checked the day before (they were sold out when I checked a week prior to coming). I left my luggage with them that was kept locked in the baggage room. When I came back by 2pm, there were rooms available for check in. The elevators here are pretty slow and I hate waiting for them, so I requested something on the lower floors so I can just take the stairs. It's so much easier that way. LOCATION: The hotel is about a 7 minute walk to the Eaton Center and has many restaurants nearby. Fahrenheit and Mystic Muffin right around the corner are a couple of great places to try. The hotel is about 30min - 60 min from YYZ/Pearson airport (depending on traffic), taxi from/to the airport is about $55-$65. read more

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Ever since my parents sold my childhood home and moved away from Toronto, all my trips back to Toronto now involve staying in a hotel. So on my most recent trip to Toronto, my husband and I stayed at the Holiday Inn Express Toronto Downtown. We enjoyed our stay and I have to say that it's one of the better HIEs. Like most HIEs, it's functional and clean. Sure, the decor is somewhat dated, but that doesn't bother me. We paid $129/night and that included free hot breakfast, local calls and WiFi. We didn't go by car, but I believe that parking is an extra $20/night. The staff there from the front desk people, to the cleaners, to the staff working the breakfast counters, were all very friendly and nice. The rooms weren't huge, there's no fridge or microwave, but the rooms were clean and comfortable enough. Toiletries were from Bath and Body Works. The hot breakfast was great. And they have little things that set them apart from other HIEs. For example, all other HIEs I've been to use processed cheese spread (like Cheez Whiz) in their "cheese omelettes," but not this location, they use real cheddar cheese! They have regular yogurt AND Greek yogurt (several flavours of each). In addition to the usual cereal options at HIEs (Froot Loops, Corn Flakes and Raisin Bran) they also had Special K with Berries (yep, the little freeze-dried berries that are oh so yummy!). They don't have a pancake machine though. They alternate between scrambled eggs and omelettes (your choice of real cheese omelette or plain omelette) and between bacon and pork sausage. They have turkey sausage every day. They also have muffins, English muffins, bagels, toast, cinnamon buns, bananas and oatmeal. The dining area has a spillover room across the hallway. The main dining area was always crowded, but there were very few people in the spillover room, so we ate there every morning of our stay. It was much quieter and I preferred it. It was just farther from the food if you wanted to get more of anything. Location is pretty much right downtown. The closest subway station is King. Another reviewer said that the view from this hotel is a homeless shelter. Yes, there is the Salvation Army Gateway on Jarvis across from the hotel and if you have rooms facing Jarvis, this may be your view. Our room faced the courtyard. The main entrance is from the courtyard (which you can access either off Lombard or Adelaide). It's not in a tony neighbourhood, but I wouldn't consider it a rough part of town either. There's a church on the other side of Adelaide, and the church bells ring on the hour. So if you are a light sleeper, this may be an issue for you. I'm not that heavy of a sleeper, but I was not bothered by the church bells. WiFi was fast and reliable. I have to mention though, we were initially told to use the "basic package" log on which requires you to enter your last name and room number as the passwords. This did not work. So I called the front desk and they gave me the password for the "access code" log on, which worked perfectly. Another reviewer mentioned that this place lacks electrical plugs. The dated decor makes me think this place was built at a time when not everyone and their kid has a cell phone, tablet and laptop. So yes, there is one plug on the lamp on the desk and one plug on the wall under the desk. If you are really desperate I guess you can unplug the wall mounted hair dryer and use the plug in the bathroom. All in all though we had a good stay. The hotel is clean, the staff are friendly, and the price is inexpensive for a downtown Toronto hotel. I would stay there again. read more

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I stayed on the Victoria Day weekend 2024, the rooms are clean, the staff are friendly the breakfast has multiply options. There is laundry that can be used and is reasonably charged. There is a bus a block away that is 5 minutes from the CN Tower and Rogers Centre. We will certainly return when we visit Toronto again. read more

I stayed here for 2 nights in June with family. It's located not far from St Lawerence market and Starbucks. You need to check in before parking car in the garage. Then we used our hotel card to open the door to take the elevator to 5th room. The room is clean with view of street. It has a tv, microwave, coffee maker, small refrigerator with 2 beds. The bathroom is basic no frills except the water flow is weak and bathroom door got stuck at times. They offer free breakfast -real eggs, bacon, biscuits, fruit yogurt, milk, cinnamon rolls. I think they used fresh eggs not the powder stuff. Sometimes the one of 3 elevators didn't work. read more

Meh. This hotel is located in downtown Toronto. I would expect, for how expensive it is, for them to have better service and clean your rooms. The day I walked in the sink counters were not as clean as they should be. The next day after they cleaned there were still dirty floors and the counters weren't cleaned, the toilet paper was not restocked etc. Everyone was perfectly nice, especially at the front desk, but I feel like the hotel is overpriced for the quality they serve. Additionally, there's three elevators out of which one doesn't work and the other two were super slow. Basically they have two elevators for 17 floors and it takes forever to get somewhere. One day I was waiting over eight minutes for an elevator. You do have a free breakfast in the morning here and free Wi-Fi. I think if you bring a car it cost about $15 a night, Canadian dollars. The whole neighborhood is nice but I think the hotel isn't in the best part of the neighborhood and a few times while I was hanging outside the hotel doors, on hotel property, several people came up to me and asked me for money, repeatedly. That shouldn't be allowed to happen on the property. I just feel there is a lot of room for improvement. Like I said the staff is nice, no one was rude or mean and I had no issues with them but overall, it needs some work. Too pricey for what you get! read more

Holiday Inn Express Toronto Downtown - Hotels Near Me - Toronto, Ontario

I enjoyed my stay at the Holiday Inn Express. The front desk is super nice and the rooms are clean and spacious. I did have one issue with the air conditioner always turning off which was a little annoying but we Dealt with it. The continental breakfast was the same ole thing. We had two reservations (one on points and one with cash and and they were able to connect the two reservations easily). The room has a keurig and even though we do not like the coffee pods that go with keurig we bring out our grounds and filters to drink our own coffee. The coffee station is cute but there is not a lot of space to actually do Work to create all the yummy coffees my family needs. We needed to watch an auburn football game and decided that it would be better to watch in the room instead of a bar because the TV was so large. I would stay here again. read more

Holiday Inn Express Toronto Downtown - Hotel room 905 - Hotels Near Me - Toronto, Ontario

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The lobby wasn't the fanciest but we had a nice stay at this Holiday Inn Express location. Location is key and we were able to walk to so many different places so that was convenient. Plus, you get free breakfast. read more

I was hesitant to book my mom in here (we are moving so there is no furniture in our place, or we normally have her stay with us!!) because Holiday Inn and downtowns tend to bring me visions of dark and dingy. However, both her and I were incredibly impressed! Her room and the hotel itself was spotless and the room included all of the usual amenities. But most of all - it was one of the most comfortable beds she had ever slept on, so much so that she went to Sleep Country the next day to buy the same kind of mattress! I met her for breakfast which was the usual Holiday Inn continental offering, but all of the staff was highly attentive and kept everything refilled and the dining area super clean. I especially like that they had as many biodegradable serving items as possible. The desk clerk also gave her a late check out with no problem. One of the cheapest hotels in the Toronto downtown and better than some of the more 'luxury' hotels by far. read more

My family and I stayed at the Holiday inn express hotel in Toronto Canada August of 2018. During our stay at the hotel my mother and sister were bitten by bed bugs. The itching/swelling was so unbearable my family had to seek medical attention when they returned back to the United States. My family and I are very unhappy with this visit and recommended that this hotel receive treatment for the condition or replace their beds immediately. I feel that we should receive a refund/discount in order to be compensated for this horrible experience. read more

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Comfort is important after a day of taking in the attractions and shopping. This Holiday Inn goes all out to make sure you are comfortable. The beds are new and I slept great which is not always the case when I'm away from home. Our room had a microwave, refrigerator, and even a Keurig. We had trouble with the air conditioner when we arrived but the manager came right up and fixed it. It worked great the rest of our stay. Breakfast was the usual cereals, oatmeal, yogurt, pastries, pancakes, and hot items such as breakfast meat and eggs. What surprised me was the turkey sausage which I always prefer when I'm attempting to eat healthier. It was good. The staff was very friendly which put me at ease since it was my first trip to Canada. It was the perfect location and a short walk to everything we wanted to see. This will be our go to hotel for all future Toronto trips. read more

It's you average Holiday Inn Express for most aspects. However, the elevators continually broke down. Usually not a big deal, but there are 16 floors. Had to make the hike multiple times. The manager blamed it on the city shutting off power, but everything else seemed to stay on. I get that this stuff happens, but maybe don't book people up on the 15th floor during rolling outages. Or kindly notify us of the issue ahead of time. 2nd issue is that the fire alarms repeatedly went off throughout my second night there. No fire. Elevators off. 15 floors down just to find out their system suck. I won't be back. read more

BE WARNED!! Let me start by saying that I am a platinum rewards member with IHG and have always received above average service from the parent company, but hotels are all privately owned and pay to use the reputation of the company. My wife and her friends just had to leave the hotel in the middle of the reservation after male staff members tried to isolate a member of the group in the middle of the night. They claimed they had to have her "sign paperwork" because they got a noise complaint and attempted to make her come to the office alone. When the other girls objected they quickly left. A short time later one of the male staff members then entered a guest room where one of the girls was staying... no knock, no notice, with a key. Upon realizing someone was in the room and awake, the man fled the room without saying anything. IHG has transferred our reservation to another hotel, but that doesn't make predatory behaviour acceptable. Be warned, women may want to think twice before staying here. Will not go back again. read more

This place ticks most of the boxes for me. - spacious rooms - close to eaton centre (and the PATH underground) - Housekeeping is very consistent at keeping the rooms clean and organized. - Newspaper service every morning (not that I really read it, as my news is on the web. But for some it is a requirement) - Free breakfast (hot and cold) every morning - Free wifi (unlimited devices) - power (if you got more than one device bring a power board) - very affordable (For the rate I got, its *almost* comparable to paying rent for a place downtown - well its about the same price as renting a NYC studio anyway. But it might be because its off season) Would definetly stay here again read more

An older hotel in a good part of town. When we were there, the parking structure was being renovated so we had to park in an off-site lot but we got a discount on parking. The hotel offers free wifi, which is a huge bonus for international travelers. They also have free hot breakfast, which is nice to take advantage of while traveling. The room itself was clean but had obvious signs of wear and tear, mostly in the carpet. This hotel is walking distance to St. Lawrence market, many bars and restaurants, CN Tower, etc. read more

Our room was a good size and clean, and the free breakfast--though pretty meh, itself--was a bonus. Other than that, I wasn't wowed. The location was okay. It's right next to Lawrence Market, but far from places like Kensington Market or the Distillery District. Still, it's walkable to all of these places, and I felt safe. I just didn't feel like I was in the heart of downtown, despite the hotel's name and promotional material suggesting so. We requested an 8:30 am wake up call, but never received one. And so we overslept! I hate to think what would have happened if we'd needed that wake up call to catch a plane. The staff at the front desk is helpful and accommodated requests (like a late check out). Free wifi was great, though the connection was shoddy at times. We paid $134 (before taxes) per night. Parking was an additional $20/24 hours. read more

This hotel is undergoing major renovation, but don't let that keep you away. The construction stops by 5:30 PM and I could hear none of it upon arrival on my guest floor. Having said that, I found my newly renovated room to be both functional and comfortable. There are a plethora of charger and USB outlets at the desk and on both sides of the bed - a huge plus for those of us who travel with multiple devices. There is ample closet and drawer storage for clothes, a flat screen TV, Keurig coffee maker with K-cups, and a small microwave oven. The bathroom features a large walk-in shower with an adjustable head. The room is well lit; I found the "touch on" dimmable study lamp on the desk especially cool. This brand offers a free breakfast, but since I had a breakfast meeting with a local colleague I did not partake. This location is just a few blocks from the King Street subway station from which one can access Toronto's PATH system of underground walkways filled with shops, restaurants, and people - quite cool! I'd easily stay here again. read more

Location is really convenient for getting around. A few blocks from train and streetcar. If you don't mind walking, skip public transportation and just explore the city. Front desk and staff extremely accomodating. Clean facilities (bathroom, hotel room, etc). Breakfast is quite a treat for it to be a continental. Typically you can look forward to danishes, cereal and muffins. You are offered eggs, bacon, sausage, pancakes, toast, bagels, cereal, fruits, juices and coffee. Everything was quite tasty. Tip-Check out is 11. However, I wasn't leaving until 7pm for my bus. The hotel was very nice to offer usage of their "luggage room". They were able to hold and lock up my luggage while I continued to explore the city without any extra baggage to lug around. Would def stay here again! read more

Pros: Cost, breakfast, front desk staff, internet, dog friendly, fast internet Cons: Housekeep, garage passage to the hotel, not so many good options to eat near around Is the private parking lot enough to accommodate all the guests? No On April 2012, I reserved a room for 2 nights because I had some appointments to attend on Toronto. The room that I got was small but not bad. Even not having some good options to eat near around, the localization of it stills good. Because I the only time that I needed to use my car again, was only to leave the hotel. It was very accessible to get the public transportation from there to anywhere that I wanted to go. The front desk service was friendly and nice and the breakfast offered much more options to eat that I am used to have from other hotels that I stayed on Toronto. Unfortunately, when we said to the housekeeper that we don't want our room cleaned she started to question us when we were planning to leave and that we need to notify the front desk for that. (Note: we were on the middle of our 2 nights stay) This point upset me a little. Overall, with the exclusion of the housekeeper moment, I liked so much the hotel and I am planning to stay there again next time I visit Toronto. And if you are planning to go there too, my recommendation to you is: leave all the luggage on the hotel lobby. Because if you try to use the corridor that connects the garage to the hotel it is not an easy thing to do because the doors are heavy and maybe you need to go back to the garage sometimes to get everything. read more

I know you get what you pay for, and this was the cheapest hotel option we could find, with breakfast and WiFi included, and within walking distance of Air Canada Centre which was why we were there, BUT, there were still things that could have been better. 1. there were some bugs in the corner window area of our room 2. checkout was MISERABLE. for some reason they have you pay for parking separately at checkout and sign a bunch of receipts, which means at 11am everyone is downstairs in a line waiting to be checked out. 3. REALLY slow elevator. sometimes so packed that you have to let one go by and keep waiting. read more

Stayed here for 3 days and 2 nights. I don't think I would ever want to stay at this hotel again. The beds and breakfast were great but some of the staff in this hotel were pretty rude. The staff at the front desk were dismissive and unhelpful. We had staff coming to our door saying we were noisy and were threatened by the staff to keep it down or he'll have to teach us a lesson if he had to come up again. When asked for an extra blanket we were told that they don't carry extra blankets. What kind of hotel are they running here? Rude, threatening staff and no extra blankets? Don't they wash their sheets and pillows? read more

Stayed at this location in March 2016 & December 2016 -- both for an entire week. I love the service here, which is why I always come back. I know some reviews complain about the hotel being outdated, but the service and amenities outweigh this issue I deem "minuscule." This particular location is great from the hustle and bustle of the Entertainment District and is on a quiet street. The front desk, housekeeping, and maintenance staff are all wonderful. I've not had one complaint since coming to this location. Not to mention -- a free continental breakfast for customers is available every morning (eggs, bacon, sausage, cereal, muffins, bread, pancakes, oatmeal, fruit, the list goes on). When I come to Canada via MegaBus, the Holiday Inn Express is now my go-to for week-long vacations. Thanks for your exceptional customer service! read more

A wee bit disappointed with this place. I was told as soon as I checked in the hotel was undergoing remodeling and renovation, no problem I get it. Needs to be done. What I wasn't ready for was the current condition the hotel was in. In short, very tired. Hallways with worn dirty filthy rugs, wallpaper peeling and doors with old looking worn locks and number plates. The rooms weren't much better. Tired and outdated furniture with a rug that I'm not sure had never been steam cleaned. Lamps with dusty shades and still had incandescent bulbs! Incandescent bulbs? No USB ports anywhere. Iron was fairly new but the ironing board had 'crusty' flakes on it. Bathroom was pretty clean but old fixtures. Friendly staff, typical HIE breakfast, the location was ok, (two blocks sound of Queen St) and an easy walk to several eating places.... Was anything really bad with the place? No, not really. The wall unit heater/fan didn't work and it was quickly fixed while I was out. So, the questions is; why let a major chain in a major city have a location get to this bad of shape before it gets an update? I'll be asking HI the same. read more

My significant other and I really enjoyed our stay at the Holiday Inn Express. We weren't expecting a lot, but the room was large, clean, and had a pretty decent view of Toronto. It was one of the more reasonably priced rooms in the city, and within easy walking distance to the ROM, CN Tower, Union Station, Hockey Hall of Fame, etc. There's a cute little movie theater just down the street, the best rated coffee house in Toronto is right next door, and about a million places to eat. The staff was friendly and helped us with everything. I'm glad we booked two months in advance because it was a crazy weekend downtown and the entire city was packed. Like I said, it was extremely clean and they replaced all our sheets and gave us new everything on a daily basis; even waited for us to leave for the day, and came back to clean. They slipped the bill under the door in the morning of our last day, it was already on the card, and check-out took just a few seconds. They also let us keep our bags there after check-out, so we didn't have to walk around town with everything for hours, waiting for our Union Station trains in the late afternoon. One major complain - the WiFi was terrible. It worked only a few times during our four day stay, and it was really frustrating. We ended up watching Food Network instead of Netflix for most of the time. I probably used about 5GB of phone data (out of the country charges too) just because I never had any internet access. read more

It's not very nice. It's way overpriced unless you are like some who apparently got killer deals. The air conditioning units are incredibly loud and on or off. No continuous fan. So they wake you up all night. The hotel is pretty dirty, esp the floors and elevators. Very expensive to park if you brought a car. If you have a low bar it may pass for you. If you want or need four stars look elsewhere. read more

We stayed here for two nights and were very pleased. This isn't a fancy-pants, brand new hotel or anything like that, but it's clean, safe, and is well-priced. Parking is $20CAD for 24hours in an underground lot. There's keycard entry from underground to the rooms. The staff was sweet and helpful. The room itself was dark and had a tiny window, but a great view! The bed was nice and the pillows were comfortable. The bathtub/shower was roomy and relaxing, and they had Bath and Body Works brand shampoo and conditioner! Neat! Again, while very clean, this hotel shows its age with scuffs and dings from furniture. Nothing major. Our stay included breakfast, which had eggs done differently each day, sausage and/or bacon, pancakes, biscuits, muffins, toast/bagels/English muffins, cereal, fruit, and yogurt. Pretty tasty and convenient. Get here early though! There are two relatively small rooms to sit in with tables and they fill up. We almost had nowhere to sit. One of the rooms, the larger, gets rather warm... Try for the smaller across the hall :) A great place to stay in this price range, good area near a lovely park, and the St. Lawrence Market, as well as near fun parts of town. Wifi was even decent, too! If you're considering it, go for it! read more

I booked this stay using my Verizon rewards points back in April. This property had good reviews and we thought that if Verizon endorsed it, we would be in good shape. THIS IS POSSIBLY THE FILTHIEST HOTEL PROPERTY I'VE EVER SET FOOT IN!! Where to begin? Grimy walls throughout the property; filthy warped carpeting; NO AIR CONDITIONING in the hallways; chipped and cigarette stained furniture; patched up unpainted drywall; thin, worn and wrinkled linens; broken drapes that do not shut; a dirty plastic pale under a dripping bathroom sink; moldy calking surrounding the shower; an air conditioning unit that is louder than a steel mill; and dust EVERYWHERE!! The worst part of it all: we checked in at 2:30am after a 5hr plane flight from Los Angeles. Instead of a doorman, a passed-out junkie blocking the side entrance doorway welcomed us. We are now stranded in this flea-bitten, nightmare of a dump (this place does not even skirt motel status) until our travel contact with Verizon reaches the management of this hotel to insist on a refund (which she cannot guarantee). NOT A FAVORABLE IMPRESSION FOR A FIRST TIME VISIT TO TORONTO. After I hit send here, my partner and I plan to bombard the social media and every rating service with our scathing review of this hellhole. Henceforth I will NEVER stay at a Holiday Inn Express...EVER! read more

The hotel is going through renovations and I stayed in a newly renovated room. Since the schedule for the meeting was changed on the day I arrived in Toronto, I requested a credit for prepaid reservation. Management took into consideration my situation and refunded one night. Staff is very courteous. The breakfast is area is bit congested for now as the hotel is going through the upgrades. It should turn out to be a very good and convenient place to stay. read more

If i ever go back to Toronto this place was super. Just a 7 min walk from the main downtown and $100+ cheaper to stay at. I took the street car (light rail) a lot while there and service was good. If you miss one be prepared to wait another 15 mins for the next one though. As for the hotel: Pluses: * Free hot/cold breakfast in the morning was great way to start the day. Cereal, hard boiled eggs, scrambled eggs or omelette on alternating days, sausage links or bacon strips on alternating days, pancake machine to make fresh pancakes, toaster to toast bread, english muffins or bagels. Yogurt (danon and greek style). Milk, orange juice, apple juice, grapefruit juice and coffee.. Cant beat that for free. * The room was nice and clean. Smelt fresh walking into it. Beds were comfy. Have a 40" flat TV in the room. Desk for your laptop. Closet with iron/ironing board. And a dresser under TV with 3 drawers and cubby hole to hold a suitcase. * Bathroom was big enough. Had shampoo/conditioner from Bath and Body works and restocked them everyday. Also had a sign in the bathroom if your forget your personal items ie: toothbrush, toothpaste ect. they would give you those things at no cost at the front desk. * The staff was wonderful and very helpful. They even made change for us. * Rule of Thumb : If you are like me and like ice with your drink. Make sure you get a room on the 4, 8 or 12th floor as that is where the ice machines are located. More so if you on 8 there is a soda machine right there as well. I wouldnt say these are minuses but it could be better. * You get free Wi-FI but the connection is very spotty. The best times to use it would be when you are out sightseeing of course since no one else was in the hotel lol. So if you were on at night 11pm to early morning, connection was great. But any other time it was slow or you were connected at all. so if they could improve the WI-FI service it would make this a 5 star rating as people want to upload their pictures from their trip for people back home and without it makes it hard. You got better WI-FI on your phone than if you are using a laptop so there is that. More of a nuisance. * if you have multiple things to power up make sure you bring something for it. Power strip or something. I didnt really look to much around but the lamp on the desk in the room has to 3 prong outlets and that is all i really saw. Not a prob for me as i used USB cords to power up my Garmin (life saver there in canada) and Phone. You are minutes from walking to the CN Tower, Hockey Hall of Fame among many awesome restaurants/bars/breweries. read more

The BIG down side to this hotel is 40% of the rooms are directly in front of the elevators (just due to design and small space of the building). I was also quite irritated because their when I checked in I noticed a sign that said their was construction to the parking garage and "sorry in advance for the inconvenience." That should have been posted on the website. I'm sensitive to noise and would not have booked this hotel if I knew there would be construction. Not to mention, this hotel is close to the hood and I wouldn't walk around it at night. It's also fairly far away from everything but St. Lawrence market. Also, the breakfast area is like a boiler room. It's so hot it's uncomfortable to sit in. The rooms are dark and dated, and the pillows are VERY high - my neck was sore after one night. Overall this place is just kinda gross. Won't be back here again. read more

Want to experience the worst of what Holiday Inn Express has to offer? Try Downtown Toronto. Rude and incompetent staff (check-in required three seperate employees), ancient facilities (key never worked properly and staff was dismissive when asked for key that works), filthy hallways and rooms (cardboard barely covering holes in the walls, half eaten hamburgers in the stairwells), junkies wandering the lobby asking for change while the front desk staff looked on and did nothing. I travel the world for work and have stayed in hundreds of hotels, and honestly, you win the prize for for being both disgusting and incomparably disappointing, downtown Toronto. Holiday Inn express should be embarrassed to hang their name on the door. read more

Overall I'm pleased with my recent stay at this hotel. This was similar to other Holiday Inn Express hotels - comfortable beds, good breakfast selection, free wifi. I needed to check out late due to the marathon (my reason for being in town), and since I was a Priority Club member they were pretty accommodating. Checking out 2 hrs later made my trip a lot less stressful. Another huge plus was that this was pretty close to the St. Lawrence Market - that was great for lunch / snacking. However, food options in the immediate area were limited (or pricey). We did lots of walking. Pros: Free Wifi, clean room, comfortable beds, pretty helpful front desk staff, close to St. Lawrence Market. Cons: Not tons of food options in the immediate area, kinda pricey Overall I'd probably stay here again. read more

I stayed one night at the Holiday Inn Express while visiting Toronto, and the close location to downtown was a deciding factor. Aside from the close proximity to everything and the friendly staff I can't really say anything nice about this hotel: it's dated, the elevators are ridiculously slow, and the rate was twice the cost of what appeared online. The free breakfast is the typical garbage you'd expect from a free holiday in breakfast: powdered eggs, pancakes from a machine, and stale bagels. For $200 per night there has to be better places to stay in Toronto. read more