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    Holiday Inn

    3.7 (30 reviews)
    Open Open 24 hours

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    The hotel rooms are very outdated and the bathroom sink overflow hole and in the room was full of disgusting black sludge/gunk and smelled horrible. I notified the front desk of the issue and the housekeeper poured bleach down the hole and advised that should temporarily fix the smell issue and if it still was a problem to call again so maintenance could do a better fix. When I went back to check, the housekeeper only poured bleach down the hole. A deep clean with scrubbing was required, not just pouring bleach so I called the front desk again and advised the housekeeper's method was not satisfactory and I was advised housekeeper mgmt. would stop by to take care of the issue. The housekeeping manager arrived and I advised the housekeeper had only poured bleach down the sink overflow hole and it required scrubbing. The Housekeeping manager took a video and did take care of the issue with a scrubbing brush and some cleaning solution as best as possible, most of the black sludge was cleaned off. However, why did the housekeepers on 2 occasions find this condition of the sink to be acceptable for a guest is a big issue. The housekeeper that cleaned the room before a guest checked in didn't find it necessary to thoroughly clean the black sludge from the sink and neither did the housekeeper that was alerted when I informed the front desk of the issue. The quick fix used for this issue gives me feeling thorough cleanliness is not applied in many cases here. Additionally, the bathroom ceiling were dirty and I just don't see why this hotel is listed as 3 star or received a 4.4/5 for cleanliness. I haven't stay at Holiday Inn in over 10 years and won't plan on staying at another anytime soon.

    Melanie S.

    TERRIBLE. housekeeping staff completely destroyed my necklace while friends and I were out for the day. My necklace was sitting in one piece on nightstand, we returned to it broken in five pieces as if housekeeping accidentally knocked it over and then vacuumed it up. The only explanation we got from management was a denial of fault. SMH. Talk about poor customer service. If you're going to stay here, DO NOT leave valuables in your room. Staff can not be trusted.

    Darryl M.

    Came to Greensboro to deliver my freshman son to NC A&T for the fall semester and we needed a place to stay. Hotel was very clean in the lobby and some A&T students were working the front desk. Checkin was painless and quick. The room was spectacular with two queen sized beds. Plenty of electrical jacks for recharging my electrical gear. Nice TV although I didn't watch. Bathroom was spacious with a shower where the water dropped down from the ceiling. PLENTY of hot water that was hot enough to make a cup of coffee. Plenty of towels along with extra soap, lotion and shampoo. The only disappointment was breakfast. I thought there would be a free continental breakfast but instead we had to pay for breakfast which was not a good value. The buffet was $11.95 which was better than ordering aka carte. The selection was not that great for a buffet. That is why a four star instead of five. Otherwise the room was great and the beds were great. Got a good nights sleep. Oh AC was spot on as well for August.

    A little disappointed about this hotel. Nice hotel, but they are missing some fine touches, like bottle water in the room. Resistant food was just OK, but the service was EXCELLENTE

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    9 years ago

    Quiet, clean and comfortable room. Awesome rain shower shower head. Friendly desk people. I took a star off for non complimentary breakfast.

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    10 years ago

    Second stay here. Excellent customer service. I always seem to get an upgraded room. Food is pretty good for hotel food.

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    Review Highlights - Holiday Inn

    Super clean, every inch of the hotel!!

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    Holiday Inn - venues - Updated September 2026

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