Pues dos llantas nuevas en mi 2019 F250 y desde ahí es peso a vibrar en el higway tuve que…read moreregresar 3 veces para que encontraran cuál es el problema y me salieron que era el rin que estaba malo y me salen conque ellos no los consiguen ahí que yo vaya y lo compre y se los lleve y ellos lo ponen, no hacen un trabajo completo me hicieron perder tiempo y dinero , el jueves todo el Día estuve ahí asta las 6 que porque tenían muchos clientes . Ahora tengo Que ir a otro lugar para arreglar el problema NO LO RECOMIENDO

Rodriquez Tires In Wyoming, MI are the best and far better than the other tire companies, I've…read moredealt with in the past. In the last 3 years, I've gone to Rodriquez Tires, they have good customer service, prices and do good work. If there is some type of mishap or miscommunication, they will admit to it and make it right. I am always pleased with the outcome. If you like honesty, good customer service, nice work done to your tires and still have money left in your pocket, then I suggest you do yourself a favor and go to Rodriquez Tires. They aim to please.

Recently had both my car and my husband's truck in for service. Their mechanics are friendly and…read moreknowledgeable. They are always honest and I never feel pressured. Prices are very reasonable. Mason Street is the best!

Mason Street Garage is a local auto shop tucked away off Fuller on the NE side of Grand Rapids…read more It's really close to my house and I'd heard the name before, so when I started having car trouble I gave them a call. The guy who answered the phone, Rick, was super friendly and very polite. He told me I could have my car towed that day and they'd try to take a look at it, but it was a Friday so he wasn't sure if they'd get to it. Totally fine. He gave me the number of a tow company that they work with that picked up my car. I didn't hear anything by the end of the day Friday, so I figured they weren't able to get to it. On Monday I got a call from Rick who gave me the bad news... pretty expensive repair but I had already figured that out from Googling. He said he'd order the parts and hopefully get them yet that day. I didn't hear anything back by the end of the day, so I figured they weren't able to get to it. Ha! Then I got a call on Tuesday afternoon saying my car was ready. Luckily my boyfriend and I work together so I wasn't needing a car while it was being worked on. Rick was again super friendly and polite when I picked up my car and everything is running smoothly again. He even followed up with me a couple days later via text to see if everything was still going okay. The lack of communication I experienced the first couple of days might stress some people out, but I wasn't too worried. I will be going to Mason Street Garage for all maintenance from now on. It's really nice to support a local business that cares about their customers and provides friendly service during what can be stressful situations.

Two times, I had my truck in there with pretty major issues, they were very honest, fair, and…read moreupfront about what needed to be done immediately versus what could wait. Their pricing is more than fair, they were speedy, and always very friendly.

The only honest mechanic that I have come across is CARS auto in Jenison just off Chicago drive and…read more18th. He was super honest and they got the diagnosis right on my jeep first try. Didn't replace unnecessary parts and were cheaper than everyone else that quotes me. They were honest about their workload and still managed to get the job done way earlier than expect. They are my go to for now on!

Real pro auto is trustworthy, reliable, communicable and so helpful. I've had two different…read morevehicles that are about 10 years old and they are thorough in their diagnosis and offer suggestions of potential issues and if this is an immediate concern or can put off for a bit.

The old service manage Vince worked with my father years before and was honest as the day was long…read more I never knew he worked with my father until I told him my father was a mechanic for almost 50 years and I told Vince where he worked. He retired. I do most all of my own vehicle work, but on occasion I used to go to Real Pro Auto in Wyoming. I had my truck in there the last time I went to Real Pro Auto in Wyoming. Before my truck was off the lift I asked the mechanic and service manager if they could give me a price on the exhaust manifold getting replaced, and only the exhaust manifold, I could do all the other work myself. The service manager and the mechanic immediately told me they would have to replace my whole exhaust system, and it would probably be over $3,000. I knew better, and I knew they were just trying to up-sell me. I always laugh when any shop gives me a list of things that need repair, and I know 80%-90% of those things have just been done or are not bad enough for me to worry about yet. After they told me that they would need to replace the whole exhaust system, I asked them "Why would I need to have the other exhaust manifold replaced, it isn't leaking, and why would you have to replace the whole exhaust system and not just what I was asking you to do?" The both said that they would only replace the exhaust manifold if I agreed to replace every single exhaust piece. I know the talk from service managers, and mechanics, I grew up knowing many because of my father. They give the customer a big list on what needs to be done, or things they think up, even if they don't ask for it, then hope the customer is dumb on vehicle repairs and believes that everything needs to be done ASAP in their shop. I was so pissed they wouldn't budge at just fixing what I wanted fixed, and leaving the rest for me to fix. It wouldn't be a safety issue, it wasn't a request to get rid of the Catalytic Converters, (Which I know is illegal for them to do). I could buy OEM parts to replace my whole exhaust myself for under $675 if I wanted to. In there defense I know I would need to figure in the cost of the hours of the mechanic if I agreed to have them do it. But $2,325 of mechanic hours, and $675 or less for parts??????? I don't think so. I will just say this, I met the owner John many years ago, and he seemed like a nice guy. However, I truly think he hired the wrong people after Vince left. Maybe John gives the service managers a bonus if they bring in more money than his other locations, who knows, seems like it though. Maybe John should look at reviews before and after Vince left and compare them. I would bet he will see the reviews hit the floor after Vince left. After my last visit at Real Pro Auto in Wyoming I got an automated text by John on my other vehicle needing something in regards to work. How would he know? They seen the other vehicle 1.5 years before, and never after that. Then I got an automated text another month saying it was John, (I knew it was a automated text), and that one asked me why I haven't been there in a while. I almost replied, however I know he can't be at all three locations all the time and probably has no idea what goes on during most of the day in all locations, so I ignored that text instead of complaining. Now I am warning people, Real Pro Auto when it was smaller with one location was great, now they are bad in my opinion.

Dorr Standard is our go to repairman! Quality work, great customer service fair prices.read more

Dennis C. We had to get some exhaust work and oil change,…read moretiming chain, fuel pump, spark plugs and other work done. We got great informational service both on what was wrong with the vehicle and when to expect the work to be done. The cost of the work to be done was pricey, but what timing chain replacement isn't. We are happy with both the service and repair of our vehicle, and will bring it back there, if any work needs to be done in the future. (Crossing our fingers and knocking on wood with that said)...LOL

I went into Discount Tire on Alpine after work. I had gotten tires at another location in a…read moredifferent city 5 days prior. They installed my tires but did not balance them. I went back to that same location the following day to request they check the tires and balance them for me because I was bouncing all over the road. Well, they gave me my car back and didn't balance the tires. When I went into the Alpine location I wasn't sure if I would be received or sent away. The manager asked how he could help. I explained my issue and that I didn't want to go back to where I got the tires installed because my trust was violated twice. He worked me in and made sure he checked with me and the technician before I left. I was able to get on the road and drive without fear of my vehicle being out of control. Humbled because he could have sent me back to where I got the tires but he chose to take the opportunity for the betterment of the whole company and issue he got a driver back out of the road safely. Very appreciative of the manager working me in and ensuring my vehicle can be on the road and safely move about. Thank You. DJ

Ive had many issues with their inability to do the job right. I again had issues with my starter…read morethat they say they replaced twice although it happened aginfpr the 3rd time ina few weeks. It wouldn't start again so once again I had to hace it towed this time to Lenz auto repair and they discovered they hadn't tightened the wires leading to the starter. Just a week ago I had to have it towed to alpine tire once again for the starter not working for the 2nd time in 2 weeks at the cost of $167 and then again I had to hace it towed this time to Lenz at $100. They finally fixed it i believe alpine tire owes me $267 for both towing costs which shouldn't have happened if they did it right the 1st time

Historically I've dreaded visiting the mechanic as a female who knows nothing about cars. Northland…read moreis an exception. They recently replaced brakes in my daughters car, and in mine. Just towed our unworking car in for evaluation. I have total trust in these people and the customer service is really great. #customerforlife

Great customer service and very fair prices! Support local. I'll definitely be back and would…read morerecommend this crew for your repair needs too!

Had oil changes for all my vehicles. Pricing is really good compared to the nationwide company's.read more

Well they came back and offered me $500 to revise my review. I countered offered $800 and they said…read moreno which is ok with me as know they are admitting to not handling they repair process correctly so as of today I am out $4,600 until I get back in Michigan and take them to court.