Steps is one of my absolute favorite stores!! Not only do they carry a wide variety of trendy and…read moreultra chic styles, but the turn over is fast, and you can find new merchandise constantly! However, one of the reasons I really love shopping there is the customer service--AMAZING!!!! The two male managers are incredibly helpful, and definitely know fashion trends. So are the sales associates/stylists. They also are extremely personable with every customer, and passionate about what they do. They are honest, and if something does not look great on, they will help you find an outfit that does!! Check this store out--prices are reasonable and you are bound to find lots of fun and uniques pieces!

Worst online store ever. I ordered from May 25, 2026. I have not yet received my order I emailed…read moreonly to be told that. Ups received my package but did not log it snd that they would try and reach out to UPS. today is June 22, 2926 and nothing even though I keep sending them email s. It's $110 and nothing. there online store is a scam. please do not make the mistake and order anything

I absolutely love this place. I needed a dress for my tea ceremony within three months and she…read moredelivered!! Selection & Value: 5/5 She explains the cost of each dress upfront and talks you through colors and fabrics. I adjusted the style of my collar to be more traditional. My dress was around $700 due my personalization and fabric choices. All in all, she is now my go-to tailor and my first pick for these dress. Definitely recommend!

Sylvia is such a nice lady who is experienced with making cheongsam for over 20 years. She has…read moreones you can buy off the rack and customized ones. Custom dress are made from her manufacturer in Guandong China. Her prices are mid range from $450- 500 premade depending on the details on the dress to $950+ customized dress. It takes at least 6 weeks to get a customized cheongsam. The quality of her pieces and the fabric used are well made compared to the store on Mott Street in Chinatown. They are way overpriced for cheap material premade cheongsam which you can buy online. Customized ones cost over $1500. That's too much to spend for only one night for a wedding. Go with Sylvia... hopefully she won't retire too soon.

Such amazing staff. They have an amazing selection of dresses at great prices. There is a variety…read morebetween simple dresses and bold statement dresses.

Kamarri was amazing, she was very helpful, patient, attentive and friendly with helping me and my…read moredaughter. The atmosphere is very welcoming. We tried on several dresses and there were tons of selections to choose from. I was able to purchase the size of my daughter dress that was not in the store

BEST STORE IN FOREST HILLS! there is no other store on the block like this one! they always carry…read morethe top of the line items and always have the coolest and always on trend items. whenever I need a new wardrobe, outfits for a trips, special occasion or a gift I always shop here. the sales women are beyond helpful and most importantly they are honest.

Door-to-door boutique window shopping has find my travels at Jacklyn's. This is a boutique not a…read moredepartment store, so why the hype of a mass department store which includes the ridiculously overprice, crammed aisles and messy racks that cluster the floor? One season behind Nine West brand name is sold here as well as Victoria Secret clothing. This is Forest Hills, a residential area as it should not have to geared to a commercial setting. Agree with previous Yelpers, excessively overpriced indeed and abrasively rude customer service who then lashed at me rebuke vile mouths!! I was invisible at first light, not an iota, not a particle in space.

Save yourself the headache and go elsewhere. The owner only cares about money, service is terrible…read more I paid almost 900 for a dress and ended up having to fix the alterations she did myself. I wanted straps added to it and when I take it home and try it on (couldn't try it there because she was closing early to go to court for a traffic violation) one of the straps is sewed on twisted. The dress has a bunch of gems on it and a few were missing and a bunch loose. I take it back to be fixed. When I try it on at home the straps still aren't right. One is close to where the armpit is and the other closer to the middle of my back. I didn't want to eff around with this woman anymore so I fixed the straps myself. If you do buy from her, have alterations done elsewhere. Wish I could leave negative 100 stars

Updating my review from 5 years ago because I just saw the owner responded. I never dragged any…read moredresses on the floor, so on top of being nasty, the owner is also a liar. There's a reason why this business has such bad reviews. If you want fancy dresses go to NYC Glamour Couture in Astoria. Lady there is much nicer.

I bought the most beautiful dress from this store. I got it for a great price. I love this store…read morebecause they have plus size dresses available. And the staff is always friendly and eager to help.

From the owner: We are a small modest clothing boutique that carries womens and kids clothes and accessories (like…read morehats, some shoes, some jewellery). We aim to give good customer service. Come visit. Totally her

Very helpful staff go above and beyond to help u get what you need. If I could have rate this place…read morea 7 star I would. Affordable price and wide variety of different style to choose from

Needed scrubs for my new job. The lady who worked there was…read morevery helpful (picking out the specific color I need and showing me different companies that made that color). I bought 1 top and 1 bottom for a little less than $30

Beautiful boutique, highly recommended! Great assortment of…read moreclothes and jewelry. European style, designer items.

I love and adore Fox's! However .... Should you ever find yourself having an issue with a product…read more(namely Jimmy Crystal reading glasses) they're pretty much hands off in the customer service dept. The standard answer from a 'young' associate is 'we are NOT optometrists! Duhhhhh! As calm as I normally am, I just lost it. Seems like a bit of training may be in order. Fortunately, Jimmy Crystal, the company, happens to be VERY accommodating and has offered to replace the missing crystals. Thank you Jimmy Crystal. I will most likely buy additional specs at a different location. PS this 2 star review pertains ONLY to this situation!!

I walked in - I was not acknowledged at all. I stayed for 10 minutes and left after looking through…read morea couple racks of ratty looking dresses. I definitely did not feel welcome there, but the selection was terrible anyway.

I am in love this boutique and those that work there!!! Went yesterday with my daughter to find her…read moreprom dress. The service we received from Michelle and her crew was amazing. They helped my daughter select her special dress. They were kind, patient and extremely helpful with everything! They made my daughter feel very comfortable! It was such a pleasure working with them as they made the start of my daughter's Senior year celebrations amazing!! I totally recommend this boutique!!!

Service was great! However on average the dresses were more exspensive in comparison to other…read moreplaces that have the same dress models. Don't want to take away from the service my sister niece and I felt welcomed and served. My niece just didn't find the one. Make sure you schedule an appointment.

They still have a lot of dresses that they've been overpriced I order custom dress for my…read moredaughter's wedding and two before the waiting they brought me a dress totally different from the original. None of those are custom-made. I had to go and redo the whole dress. They say a picture worth 1000 words so you'll be the judge on the left is the address that I tried and on the right the dress that I got.