Dr. Tucker has given me a new lease on life. After meniscus surgery 4 years ago caused all kinds of…read morepain and over compensating in my walk creating extreme back pain, I have been through various procedures from alternative body work to finally ablations which helped greatly but I still had problems walking any distance and was told there was nothing else to be done. Once I met Dr, Tucker, she believed I had an unstable sacrum and explained her process for PRP and why she believed it would help and how many sessions she felt I would need for best results. (3) . After the first session, I was sold from the improvement and could not wait for the 2nd . Now I'm waiting for my 3rd appointment. I can only imagine what will come with the 3rd session! Dr. Tucker was very upfront about how PRP doesn't work for everyone but she felt it would help me. Her manner, her bedside manner, her ability to explain what the process is and what it does and why she felt it right for me was very comforting. There was no pressure from her - my decision to try it or not. Everything happened as she had relayed. She and her staff create an atmosphere of confidence and well being. The results have changed my future. A relatively small amount of time to recoup and get back to living my life. I absolutely recommend anyone searching for improvement with their pain at least have a consultation. 5 star absolutely.

The best there is - no comparison. She is a rare medical angel with immense depth of whole body…read moreknowledge, incredibly skilled regenerative doctor with lots of experience in complex illnesses. Plus her incredible compassion makes her literally 1 in a million. We'll forever be GRATEFUL for the life altering ways she helped our hypermobile EDS family!!! THANK You Dr. Tucker!!!!!!!!!

At the gym one of the people there went to Boris and came back raving about him. So another person…read morewent to him. She was finally able to get off of pain medication for a hip problem and has continued to improve. And she no longer takes cortisone shots. Then I went for a maintenance visit. When I met with him I mentioned in passing that my due to an injury four years ago, my bicep tendon was no longer on my shoulder. Boris said, "Oh. Shall we put it back up in its proper location?" I was a bit shocked by his confidence and quite skeptical. I had been told by surgeons that the only way I could ever get the tendon back up was by surgery. I elected to work with it holistically, but no one was able to get my tendon back in its proper location. But after three attempts and in a matter of about 15 minutes, Boris had my bicep tendon seated in the groove of my bone on my shoulder. I am still AMAZED and ecstatic! He also diagnosed a weakness in my groin that I did not even tell him about and fixed it. Since then I have found out that my zumba instructor and many others swear by him.

Terrible service and unprofessional front desk experience…read more I joined my scheduled video appointment, but my doctor didn't show up. When I called the office to ask what happened, the front desk staff, told me the appointments were cancelled. I explained that I never received any call, message, or notification, and I asked for the rescheduled date and time. Instead of helping, she repeatedly told me to "check my voicemail." I told her I don't have any missed voicemails, and she responded that she wasn't going to argue with me and hung up. I called back to try again, and she repeated the same response and hung up a second time. This was extremely frustrating and unacceptable. Patients deserve clear communication and basic courtesy--especially when appointments are cancelled without notice.

Dr. Celis is the first doctor to actually hear my painful complaints I'm feeling. I have a…read morecongenital issue and doctors at ucsf dismissed it in 2021 and even before that. The medication that Dr. Celis prescribed actually HELPS manage my pain and we have a "plan". I'm still waiting for my insurance approval for a quick procedure but this month I have been managed and just feel heard- finally. His staff is also EXTREMELY helpful and responsive

I'm not even sure what the correct title should be for the kind of work Boris does. I call him a…read moremiracle worker. I was referred to him by my chiropractor because I've suffered with migraines for the past decade. Nothing has helped them & my quality of life was impacted more & more. In just 5 sessions, Boris has "fixed" me & I no longer have the migraines. It still feels unreal that I no longer have to fill 3-5 prescriptions each month in an attempt to control them. Boris also treated my 7 year old with amazing results. I recently flew my parents here from Oklahoma so they could both see Boris. My father had been suffering from severe back pain for years. 2 sessions with Boris & he no longer has to take daily pain meds. Thank you Boris for sharing your gifts with so many people! I feel beyond blessed to have crossed paths with you. You are a true healer.

Masterful Chronic Pain Relief…read more "Boris Vilner, MBW, CMT is the most amazing body worker I have ever come across. Boris is not just a massage therapist, but someone you would go to in a crisis situation when no massage therapist has been able to help. He is a true MASTER. I have been in pain for years due to having been working on computers 10 hours a day for many years. I've been with physical therapists, doctors, chiropractors, many, many, many massage therapists, Rolfers and just about everyone else. In less than four sessions Boris has been able to unwind years of pain. I feel better than I have in ten years. Boris is not someone you go see for ongoing. He is a pinch hitter, a triage body worker, who is unlike anyone I've ever had work on me. What's more, you would think someone that specialized would be expensive, but his rates are no higher than a high end massage therapist and so well worth it. If you have any chronic pain, long term injury that has not healed up, or just want to feel better, go see Boris. He even fixed a few little things, the kink in my knee when I run too long, etc. He is super generous with his time and the most incredible kind soul. I would highly, highly recommend him." Lisa Sidlow, Novato, CA - January 2014

I really wanted to love this place. I think the doctor is very cutting edge and offers great…read moretreatments. He has a good bed side manner. I felt hopeful after my first meeting with him. However, the way this office is run with communication is just terrible. I read the reviews about this but figured they must have worked this out by now, but they have not. There is no way to email them, and I have spent countless amounts of my time on hold, talking to answering services even during the day, and calls not returned, messages not received. I am rarely able to reach a human when I call them even during office hours. I have called five times in last few days during office hours and I am just on hold for 15 minutes listening to music and then it just hangs up on me, with no way to even leave a message. I have resorted to thinking I am going to have to actually drive there and physically go into the office to actually reach someone, but I do not have time to do this. When I was able to leave a message, they would repeatedly call me back on a really old number that goes to someone else after I corrected it 4 different times with the answering service and the office and told them my correct number, they still continue to call me on the wrong number. The first day I walked into the office in level 9 pain, the woman at the desk literally did not even look up at me or say hi. I just stood there looking at her right in front of her for a few minutes and then asked her if she could help me. She seemed totally annoyed that I was there and she had to deal with me. Not a great first impression when you walk in with a lot of pain. Thankfully the doctor and the PA were nice. My first apt was over $800 and was very quick with the doctor and my insurance only paid half. It seems impossible to get accurate insurance info, they tell me something has been approved, I call my insurance, they said it has not been approved. I am terrified to get anything else done here because of how expensive their fees are and not knowing what kind of bill I will get and can't get any clear pricing ahead of time for treatments. There is another pain doctor in San Rafael that does the same cutting edge treatments but is MUCH less expensive and very clear with treatment costs. The same first office visit with him was $60 copay, here it was $800 but both doctors are in network for me and same type of visit. I don't understand how the pricing can be so different for a first visit or for the same exact treatments. Their communication system and not being able to ever talk to the doctor unless you have a very expensive meeting with him months away just does not work for me. When you are in pain having to wait many months for an apt or weeks of back and forth calls to reach anyone feels unbearable. I tried to stick it out but the communication issues and lack of clear info is just causing me so much stress. I think this doctor is really good at what he does, and I think he offers the best cutting edge treatments, but I just could not handle the way the office/ finances/ and communication is done here. I did not feel taken care of at all and every time I need to call them it turns into such a long very stressful ordeal with so many back and forth messages with physician assistants because they are never available when I try to call and there is no way to email them, and they continue to call me at an old number. And most of the time there is no way to even leave a message. I have spent hours trying to reach someone at this office only to be on hold and then disconnected. I ask them to call me back to confirm they got my message to cancel an apt and they do not call back. So it is just weeks of messages back and forth unable to actually reach them and no way to talk to the doctor if you have any questions. This is not good for people who are in chronic pain. So much of this could be eliminated if they just had email. Such poor management. Really frustrating experience as a patient in pain to go through. The opposite of a smooth experience. It's too bad because I do think they do offer really helpful treatments for patients in pain, but I have given up on this place.

He is an amazing doctor, extensive knowledge, willing to help with all aspects of my pain and how…read moreit affects my life! Very caring staff as well.

I've had migraines for years and recently developed trouble sleeping after having a young child. I…read morewas really out of options and after 2 weeks of insomnia and headaches came to see Joanne. Getting an appointment was quick and easy. Her technique and demeanor were both extremely professional. Needles were pain free and I even fell asleep during the treatment. That night was the best sleep I've had in months and it carried over for the next week as well. If you're hesitant about acupuncture like I was, come see Joanne, you'll be happy you did.

I've been dealing with tension headaches for years and have tried basically every preventive…read moremedication out there. The side effects were always a problem, so I decided to try acupuncture with Joanne Kha. The headaches are basically gone. It's made a huge difference in my day-to-day life and quality of life overall. Joanne is patient, kind, and really cares about her patients. I highly recommend her to anyone dealing with tension headaches or chronic pain.

Policies around appointment times need to be communicated by staff to Patients. Dr. Baidu has a…read morestandard of 2 minutes late equals reschedule. I call bullshiviki on that especially when it takes an unreasonable amount of time book an appointment. Dr. Baidu has set a standard that his staff can't meet. While I appreciate efficiency, I think flexibility is a missing element and then his staff has to take the brunt of dissatisfied patients. Dr. Baidu needs to learn leadership and management versus dictating standards that are unreasonable and have a significant negative impact. I am accountable for being 7 minutes late. I find that a 10 minute window is reasonable. 2 minutes is misguided. I personally think that this physician is a disappointing model. If a patient must endure a 2 plus month delay in getting an appointment, surely the Practice can communicate the precious nature of his minutes and seconds. FYI, restaurants give a standard +/- 10-15 minute window. A banner should go on the website that highlights the 2 minute demand. Very disappointed in Marin Health, who on average takes a delay from appointment time of more than 15 minutes to actually be be seen by a Provider. Marin Health is under resources to begin with (most Providers are not taking new Patients). I'd say Marin Health Executives need to pay attention to their business.

I drove 45 minutes to arrive at my appointment on time that I understood was scheduled for 3:45 PM…read more When I walked in the office they notified me I was five minutes late, (yes just five minutes) and they told me I had to reschedule. Never in my 60+ years has a doctors office told me to go away, as you know, usually you wait. I'm in extreme pain and sitting in the parking lot as I write this. They operate in 20 minute increments so why couldn't the doctor have given me a 15 minute visit, it was only a verbal face to face anyway with hopefully a pain prescription. Why are they jamming people so closely together? To maximize every dollar out of patients and this zero tolerance for five minutes late is like some Catholic boarding school rule out of the 1800s. Very very unreasonable when it takes weeks or longer to get an appointment and you're in pain. If you're looking for empathy this place isn't it, you're a number on a chart! I've seen the doctor in the past, I'm expressing no opinion on him personally but this new policy stinks and no notice was given we must arrive early or we're punished like children. As I discussed this with the embarrassed employee in reception a woman in the waiting room chimed in and said "you should see how bad their reviews are" as she looked up from her phone with a distressed expression (no kidding). I'll look elsewhere for an office that isn't treating us like sheep. Oh, and I recall last time I saw Dr Naidu I had to wait about 15 minutes but I guess that's okay. Forget the value of my time as a business owner and a schedule of my own. I'm not rescheduling I'll move on to a kinder and more competent office and skip the conveyer belt.

I just had my first cupping sessions and Dr. Joy is just as her name - a Joy!…read more Although I was a tad nervous when it started but feeling quite the relief just a couple of days later. I have had chronic upper back pain that comes and goes and Joy knows exactly where the pain points are. I'd certainly recommend Joy to anyone with chronic pain!

This is a great option if you're not too sensitive. Joy is professional and accepted my insurance…read morewith Autodesk, which is unusual. I stopped going though, as I found the treatments to be painful. Sometimes, I had blood dripping down my legs, as I think the needles were too large.

I had multi level lumbar fusion surgery with Dr. Su in December. I was in horrific pain and he…read moremoved a surgery to be able to get me in! The staff has been consistent and responsive - well beyond most Dr. Offices. Previously, I had cervical fusion/decompression surgery and lumbar decompression at UCSF. Every day I wish with all my heart that I'd gone with Dr. Su for those. It's hard not to blame myself because I'm convinced if I'd gone with Dr Su initially I wouldn't be left with cervical chronic pain. Dr Su's approach is to do the most minimal surgery because you can always do more, but can't correct surgery that shouldn't have happened. In my case, this lumbar fusion and reconstruction Dr Su did on November was to correct the first aggressive lumbar decompression at UCSF. I'm now 6 weeks post surgery and feel like I'm getting my life back! Nerve recovery has been difficult and painful, and the staff has been incredible at addressing it. For the first time I feel like I'm part of a team working to heal me. Shout out to PA's Connor and Julie, and Anna and Bruno for back office support. One more thing to consider...the practice consists of several high quality doctors that offer supporting procedures adjacent to surgery.

Review for Dr. Naidu and Dr. Su…read more Apologies for the delay in writing this review--but my gratitude has only grown with time. Thank you, Dr. Naidu, for truly changing my life. One of the things I appreciated most was how honest and transparent both you and Dr. Su were with my prognosis. Your directness allowed me to make informed decisions without false hope, while still feeling heard and respected. You didn't just prescribe a path--you listened to my concerns and worked with my choices. The main reason I chose to fly from Los Angeles--despite the costly flights and hotel stays--was because you believe in starting with conservative care before jumping to surgery. That meant everything to me. Although Dr. Su thought my lower back MRI showed serious issues, he still agreed to try epidural injections first. Thankfully, I only needed two. Those injections gave me my life back. Before meeting you both, I had been off work for six months. Every provider I saw in L.A. pushed for surgery. As a nurse, I've seen patients come back years later with even more pain after surgery. I know surgical techniques have evolved, but I wasn't ready to take that step without a team I could trust--and I trust you both. Just three weeks after my first injection, I returned to work. I'm on my feet 12 hours a day, and I was finally able to do it again. Thank you--truly. My husband got his wife back. My kids got their mother back. Before treatment, I looked and felt ten years older. Now, I feel like myself again. I had been managing well with just Tylenol and ibuprofen for the occasional mild pain. But I made the mistake of seeing a chiropractor recently, and everything changed. My MD ordered a new MRI, and now both my neck and lower back are flaring up again. So--my next visit with you is already booked for August, flights and hotel included. I'm hopeful once again. Lastly, Dr. Naidu--thank you for fitting me in on my first consultation. When I look back, we laugh now about how I begged you to give me that first injection right away. You told me to be there at 8 a.m. because you had a small gap in your schedule--but what you didn't know is that I was already parked outside your building by 7 a.m. I wasn't going to miss that appointment. Best decision I ever made. THANK YOU, THANK YOU!!! Dr. Su--I'll never forget when you looked at my MRI and said, "Oh no... your back is messed up. The epidural won't give much benefit." You had such a straight face that I thought to myself, Oh no... if he can't help me, I'm in deep sh--. But despite that, you still advocated for me. You spoke to Dr. Naidu, and he gave me a life-changing injection. THANK YOU. Just two injections--and I've been doing well ever since! Please, don't give me that look again when you see my MRI this time. Words alone can't express how grateful I am. Thank you.