Melissa goes above and beyond, she has navigated difficult sellers, HOA, and Management Companies…read moreto ensure that tight and nearly impossible timelines were made possible.

Melissa talked us through all the ins and outs of first-time home buying. Everything went smoothly,…read morewe understood what we were getting into, and greatly appreciate her de-stressing a complicated and important process.

I hired Lynn Briskin to market and sell my home. This review is specifically about deceptive…read moremarketing practices by @properties more than it is about Lynn Briskin, although she too is culpable for this behavior. Frankly, I am upset and feel deceived by the whole process and can only hope future homeowners will not be put in the same position as me. TL;DR: If you are listing your home with @properties, INSIST that the commission split between the buyer's and seller's agents be written into your listing agreement. Buried in the very fine print of the @properties standard listing agreement it says that @properties can decide the commission split between the agents. Even I missed it, and it was only at the closing table that I even caught wind of the consequences of this. My property sat on the market for 10 weeks accruing market time with a below average number of showings and Lynn assured me she had done absolutely everything in her power to help me garner a buyer. For those who may not be aware: When a property is listed on the MLS, the listing agent inputs what the commission to the buyer's agent will be. This information is absolutely secret to the general public and not viewable to anyone without MLS access, so you are completely putting your faith in the listing agent and trusting they are holding your best interests. As we all know, agent commissions drive showings and ultimately sales. Whether it would be considered ethical or not, a property listed with a lower commission to a buyer's agent (e.g., 1%) will result in fewer showings. (Please tell any agent who disagrees with this statement to switch to a flat fee structure instead). As I found out the hard way, Lynn listed my property with a full 1% commission in her favor (i.e., not an equal commission split). In other words, a lower commission to the buyer's agent, and plausibly responsible for the longer market time and lower sale price. While the "net" commission to me as the seller was the same, had this been *disclosed* upfront, I would never have hired Lynn to represent me. To my dismay, this is a widespread practice with @properties. After speaking with Don Shea the @properties managing broker, he encourages "all of his agents" to list properties in this manner with this type of split commission in a 1% favor to his agents. While this practice puts more money in the @properties pockets (and may be even justifiable in some instances), the homeowner has zero visibility or knowledge of this practice. The commission split should be disclosed upfront because it is both the ethical thing to do as well as consequential to the homeowner with their sale.

Lynn is the best! We worked with her for the purchase of our condo 6 years ago and also this past…read moremonth for the sale of our condo and both times she was a joy to work with. She makes the process incredibly easy and straightforward and truly takes care of you. We would highly recommend her to anyone buying or selling!

We strongly recommend working with Stephanie Cutter and her team…read more She's helped us buy two condos and sell one. In each case she listened closely to our needs and provided the expert guidance, advocacy, and resources we needed to feel confident in our decisions. Not only is her team excellent, but she has an extensive network of contacts that she willingly engaged and connected us with to consult on everything from mortgage and legal questions to contractors. She has also been there for us in several important moments in between, like when we needed an expert perspective on some complicated HOA dynamics. And we really appreciate the resources on home ownership she and her team share regularly. To say she goes above and beyond is an understatement, and she is also one of the kindest and smartest people we know. She will absolutely be our first call if we ever decide to move again in the future.

Stephanie helped my wife and I with our move from Florida to Chicago. Although we only had a…read moreweekend to look at properties, she created an agenda of listings for us to view and adjusted in real-time based on our interest. Thanks to her help and experience, we were able to find a condo we loved by the end of the weekend. Afterwards, she helped assist with the closing process making it absolutely seamless. Cannot recommend working with Stephanie enough for any of your real estate needs in Chicago!

Karen helped me with 2 home purchases and 1 sale. My first purchase was through CHT and was not an…read moreeasy process but Karen was thorough and outline the process clearly even though the city of Chicago is not super clear. That was my first home purchase and even with a long runway Karen was patient and helped. Flash to 5 years later, my partner and I were looking to buy and Karen helped us find the perfect home for us. She took time it explain the whole process to my partner who was buying her first home. Karen gave us great advice when purchasing the home and as always was super caring throughout. We could not be happier with the house. Then we were selling the CHT condo and that was a long process. Karen helped us even while abroad on a vacation and got our condo sold still! She went above and beyond and I recommend her to anyone looking to buy. You will not regret working with her!

I had a wonderful experience working with Karen and her team. I was nervous about being a…read morefirst-time homebuyer and she answered all of my questions, made me feel comfortable, and exceeded all of my expectations as a realtor. Karen helped us with both selling and buying, and I would recommend her to anybody!

We're so grateful we got to work with Katie when buying our first home. As first time buyers, we…read morehad a lot to learn and her level-headed and educational approach helped us feel so much more confident in taking this big and daunting life step. We wound up finding our dream condo extremely early in our search thanks to Katie's combing of the pre market listings. While it was scary to jump right into making an offer, she empowered us to make our own decision without any pressure while also supporting us and helping us craft a strong offer that got accepted in 24 hours. Katie is great at what she does and we wholeheartedly recommend her!

Megan and her whole team were awesome. They were all very helpful, professional, and personable…read more They were everything you would want a real estate agent to be and none of the negative things some agents can be. We chose her based on glowing Yelp reviews and it was absolutely the right choice. We found exactly the right property for us and she was hugely helpful throughout the whole buying process, which couldn't have gone more smoothly. Call her!

Megan was the best real estate agent my husband and I could have ever asked for when purchasing our…read morefirst home. She walked us through every single step and was extremely proactive and knowledgeable. Moving from Brooklyn to Chicago and finding a home that met all of our wishes seemed impossible, but I really think we couldn't have done it without her. I felt that she really cared about every detail of what we were looking for. I can't recommend her more!!

Awesome experience! She was extremely detailed and very knowledgeable. Walked me through the entire…read moreprocess from beginning to end and made sure I found the right home that is perfect for me and my family. She goes above and beyond for her clients and does a lot more then your average realtor when it comes to disclosers, tax information, property history, surrounding area and much, much more! Highly recommend her services!!!

Working with Carla was a true pleasure. My wife and I are extremely difficult and picky clients,…read moreour search for our home took over a year. Carla's patience and level of care was second to none in finding us our perfect home. Carla is extremely knowledgeable and is great at negotiating and was able to find us an amazing deal. I have conducted various real estate transactions over the years and Carla was by far the best agent I have ever worked with. I would highly recommend her for anyone looking to buy, sell or rent a home.

Purchasing real estate when you are from out of town is a little scary. We were looking for a condo…read morein Chicago and I contacted Heather after reading several reviews. Well, it turned out perfectly. Heather was great to work with and she quickly understood our needs and within hours we were looking at listings. We narrowed down the listings and provided feedback to Heather, so she could send us additional properties to consider. After further refinement, we scheduled time with Heather to review the properties when we visited Chicago. Meeting Heather in person confirmed that we found the right person to help us with the purchase. Heather has an detailed understanding of the Chicago market and made sure we understood the pros and cons of each property. Heather was generous with her time and and fun to work with and when we settled on a property, Heather streamlined the process and we had an accepted offer in a day. Heather even helped in streamlining the mortgage and closing processes by introducing us to a Mortgage broker and an attorney, both of whom were great to work with. We closed in 4 weeks. Overall a great experience!

My experience working with realtors from this business was deeply disappointing, and frankly…read morealarming. When corresponding with representatives from this firm, I encountered repeated issues with disorganization , lack of responsiveness, and poor attention to critical details. There were also situations that raised serious concerns about professionalism and ethical judgement. Purchasing property requires trust, competence and transparency. Unfortunately my experience reflected the opposite. I often felt that I needed to double-check information, due to the frequent errors on their behalf, and advocate for basic standards that should be routine in this profession. I strongly recommend that potential clients proceed with caution and carefully verify all information provided.